Find a nursing home

Home / Arkansas / Lake Village

Lake Village Rehabilitation and Care Center

903 Borgognoni Drive, Lake Village, AR 71653 · Chicot County · (870) 265-5337

82 certified beds, about 57 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1992

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
4 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 045184 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 6, 2026, inspectors cited 4 health deficiencies (the Arkansas average is 2.7, the national average 9.2).

Of 13 health citations since October 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.71 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.60 of those hours.

31.7% of nursing staff left within the year CMS measured (Arkansas average 49.5%).

CMS links it to Southern Administrative Services, an affiliated group of 35 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
8D
2E
2F
Potential for minimal harm
0A
0B
0C
March 6, 2026Standard inspection, Complaint inspection · 4 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteNumber of residents sampled: Number of residents cited: Based on record review, observations, interviews and facility policy review, it was determined that the facility failed to ensure that the resident environment remained free of avoidable accidents and hazards for one (Resident #11) of two residents reviewed.
  2. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 5, 2026
    Inspectors wroteNumber of residents sampled: Number of residents cited: Based on observation, record review, interview and facility guidance review, the facility failed to ensure the medication error rate was less than five percent during the medication administration observation of two (Residents #51 and #58) of four residents who received medications from two Licensed Practical Nurses (LPNs). This surveyor observed 25 opportunities for medication administration and two of the 25 medications were not administered in accordance with the physician's orders, resulting in a medication error rate of eight percent.
  3. D
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    F711 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 5, 2026
    Inspectors wroteBased on record review, interviews and facility policy review, it was determined that the facility failed to have the medical care of each resident supervised by a Physician for three (Resident #3, Resident #6, Resident #20) of three residents reviewed for unnecessary medications and antibiotic stewardship.
  4. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 5, 2026
    Inspectors wroteNumber of residents sampled: Number of residents cited: Based on observation, record review, interview and facility policy review the facility failed to ensure Enhanced Barrier Precautions (EBP) were implemented during tracheostomy (trach) care for one (Resident #1) of one resident reviewed for tracheostomy care.
September 6, 2024Standard inspection · 7 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 4, 2024
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure foods in the pantry were dated to maintain freshness and prevent potential cross contamination. This failed practice had the potential to affect 52 residents who received meals from the kitchen according to the list provided by the Director of Nursing (DON) dated 09/03/2024 (Total Census 55).
  2. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 4, 2024
    Inspectors wroteBased on observation, interview, record review, and policy review, the facility failed to ensure the medication error rate was less than five percent (%). 31 opportunities of medication administration were observed and 2 of the 31 medications were not administered in accordance with physician's orders, resulting in a medication error rate of 6.45%.
  3. D
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    F569 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 4, 2024
    Inspectors wroteBased on interview, record review, and policy review, the facility failed to convey a resident's personal funds to the individual or representative administering the individual's estate within 30 days for 1 (Resident #164) of 3 sampled residents for whom the facility-maintained trust accounts per a list provided by the Business Office Manager (BOM) on [DATE] at 3:00 PM.
  4. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 4, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a resident was able to self-hydrate by consistently keeping fluids in reach for 1 (Resident #28) of 1 sampled resident reviewed for accommodation of needs.
  5. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 4, 2024
    Inspectors wroteBased on record review and interview, the facility failed to revise the care plan of 1 (Resident #52) sampled resident after the quarterly assessment was completed.
  6. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 4, 2024
    Inspectors wroteBased on observations, interviews, and record reviews the facility failed to ensure that 1 (Resident #35) of 2 sampled resident with an indwelling urinary catheter received proper catheter care.
  7. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 4, 2024
    Inspectors wroteBased on observation, interview, record review, the facility failed to ensure a glucometer was cleansed after being used to check a fingerstick blood sugar for 1 (Resident #2) of 1 sampled resident who was reviewed for glucometer checks. On 09/05/2024 at 4:36 PM, Licensed Practical Nurse (LPN #2) was observed gathering a glucometer machine and other items. She sanitized her hands, put on a clean pair of gloves, took the items to Resident #2's room and placed them on the bedside table. She informed the resident she was about to check the resident's blood sugar. She cleansed the ring finger of the resident's left hand, performed other steps and collected a blood sample from Resident #2's finger using the test strip in the glucometer machine. [...]
October 6, 2023Standard inspection · 2 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 31, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to remove dented cans from food circulation; label and date leftover food items in the refrigerator; and date opened spice containers to ensure food is used or discarded prior to the use by date. The failed practices had the ability to affect 42 residents (Resident Census: 44), who received meals from the kitchen.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 31, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the Comprehensive Care Plan addressed the use of an anticoagulant for 1 (Resident #45) of 1 sampled resident.

Fire safety inspections

7 fire safety citations on file: 2 on March 6, 2026, 5 on September 6, 2024.

Every fire safety citation7 citations
  1. F
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · March 6, 2026 · Corrected (the home has a date of correction)
  2. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 6, 2026 · Corrected (the home has a date of correction)
  3. F
    Have exits that are accessible at all times.
    K 271 · September 6, 2024 · Corrected (the home has a date of correction)
  4. F
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · September 6, 2024 · Corrected (the home has a date of correction)
  5. F
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · September 6, 2024 · Corrected (the home has a date of correction)
  6. F
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · September 6, 2024 · Corrected (the home has a date of correction)
  7. D
    Install corridor and hallway doors that block smoke.
    K 363 · September 6, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArkansasUnited States
All nursing staff (RN, LPN and aides)3.714.023.86
Registered nurses0.600.410.69
All nursing staff on weekends3.413.453.42
Nurse aides2.43
Licensed practical nurses0.68
Nursing staff turnover (share who left in a year)31.7%49.5%45.8%
Registered nurse turnover28.6%44.8%42.9%
Administrators who left0

CMS expects 3.32 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.83 on weekdays and 3.41 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.72 in April to June 2025 to 3.71 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.710.603.833.41 2.4%0 of 9057
Oct to Dec 20253.730.503.853.44 2.3%0 of 9258
Jul to Sep 20253.990.554.143.61 2.1%0 of 9259
Apr to Jun 20253.720.503.843.41 2.1%0 of 9164
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arkansas, Jan to Mar 20264.050.404.283.472.0%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Arkansas

JobMedianMiddle halfEmployed
Arkansas, all employers
CNAs (nursing assistants)$16.55$14.52 to $17.3417,260
LPNs and LVNs$27.22$23.82 to $29.4310,010
Registered nurses$37.95$32.04 to $43.4029,400
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Lake Village Rehabilitation and Care Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArkansasUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
6.79.513.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.23.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
3.510.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.64.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
4.310.915.4

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Lake Village Rehabilitation and Care Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (49.9% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

49.9% this home

No different from the national rate

US median of homes 51.5% · Arkansas: 7 better, 25 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 37 eligible stays.

Potentially preventable readmissions

12.2% this home

No different from the national rate

US median of homes 10.7% · Arkansas: 0 better, 3 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 42 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · Arkansas: 0 better, 7 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 22 eligible stays.

Self-care and mobility at discharge

85.3% this home

Median of homes: Arkansas64.4% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 34 residents counted.

Falls with major injury

0.0% this home

Median of homes: Arkansas0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 41 residents counted.

New or worsened pressure ulcers

1.9% this home

Median of homes: Arkansas2.7% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 41 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Arkansas98.8% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 10 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: LAKE VILLAGE OPERATIONS LLC. CMS links this home to Southern Administrative Services, a group of 35 nursing homes averaging 3.9 stars overall.

NameRoleTypeShareSince
4p2t1 Ops Holding LP5% or greater direct ownership interestOrganization100%08/01/2024
Jej Assets LP5% or greater indirect ownership interestOrganization08/01/2024
Ponthie Investments Limited Partnership5% or greater indirect ownership interestOrganization08/01/2024
Ponthie, Sharlot5% or greater indirect ownership interestIndividual08/01/2024
Ponthie, JohnCorporate officerIndividual08/01/2024
Russell, JohnOperational/managerial controlIndividual12/06/2024
Wallace, AmandaOperational/managerial controlIndividual08/01/2024
4p2t1 Asset Holding, LPAdp of the SNFOrganization12/06/2024
4p2t1 Ops Holding LPAdp of the SNFOrganization12/06/2024
Alexark1 LLCAdp of the SNFOrganization12/06/2024
Arkgpa LLCAdp of the SNFOrganization12/06/2024
Jej Assets LPAdp of the SNFOrganization12/16/2024
Jej Management, LLCAdp of the SNFOrganization12/06/2024
Lv SNF Assets LLCAdp of the SNFOrganization12/16/2024
Mark Kelly Thmpson 2020 Chikdren's TrustAdp of the SNFOrganization12/17/2024
Mark Thompson Family Management LLCAdp of the SNFOrganization12/17/2024
Mark Thompson Family Management LtdAdp of the SNFOrganization12/06/2024
Ponthie Management LLCAdp of the SNFOrganization12/17/2024
Procare Therapy Services LLCAdp of the SNFOrganization12/16/2024
Southern Administrative Services, LLCAdp of the SNFOrganization01/15/2025
Tammy Ann Thompson 2021 Children's TrustAdp of the SNFOrganization12/17/2024
Teams Staffing LLCAdp of the SNFOrganization12/16/2024
Ponthie, GraceAdp of the SNFIndividual01/14/2025
Ponthie, RossAdp of the SNFIndividual01/14/2025
Russell, JohnAdp of the SNFIndividual01/15/2025
Thompson, MarkAdp of the SNFIndividual01/14/2025
Thompson, TammyAdp of the SNFIndividual12/06/2024
Wallace, AmandaAdp of the SNFIndividual08/01/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on March 6, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on March 6, 2026: "Ensure medication error rates are not 5 percent or greater."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on March 6, 2026: "Provide and implement an infection prevention and control program."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on September 6, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.41 hours per resident per day, below the Arkansas average of 3.45.

Other nursing homes nearby

Arkansas contacts for a concern about a nursing home

These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.

Common questions

What is Lake Village Rehabilitation and Care Center's Medicare star rating?
CMS rates Lake Village Rehabilitation and Care Center 3 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Lake Village Rehabilitation and Care Center get at its last inspection?
4 health deficiencies at the standard inspection on March 6, 2026. The Arkansas average is 2.7.
Has Lake Village Rehabilitation and Care Center been fined?
CMS lists no fines in the last three years.
Does Lake Village Rehabilitation and Care Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Lake Village Rehabilitation and Care Center?
CMS lists 28 owners and managers, and links the home to Southern Administrative Services. Legal business name: LAKE VILLAGE OPERATIONS LLC.

Sources

Find a nursing home Read an inspection