51019 Ridge View Road, Osseo, WI 54758 · Trempealeau County · (715) 597-2493
46 certified beds, about 34 residents a day · For profit - Corporation · Medicare and Medicaid since 2013
CMS Care Compare ratings, data as of September 1, 2026 · CCN 525709 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on February 25, 2026, inspectors cited 4 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).
None of its 9 health citations since October 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 5.11 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 1.35 of those hours.
68.3% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).
CMS links it to Dove Healthcare, an affiliated group of 11 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
Inspectors wroteBased on observations and record review, the facility did not ensure drugs and biologicals were stored in accordance with currently accepted professional practice. This had the potential to affect stock medication that could be used for all residents. Currently there are 15 out of 31 residents (R) needing medication requiring temperature control for proper storage. (R3, R4, R5, R11, R12, R13, R19, R20, R21, R24, R27, R28, R33, R40, R41)Routine monitoring of temperature levels of medication refrigerators in both medication rooms is not consistently being done. There were 3 narcotics, 39 insulin pens, 5 other injectable types, 161 vaccines, 10 suppositories, and 3 ophthalmic suspensions that are temperature sensitive found in medication storage. Narcotic medication was not destroyed promptly and per WI Administrative Code 132.65 (6)(c). [...]
Inspectors wroteBased on observation, interview and record review, the facility has not established an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections Laundry Aide failed to follow infection prevention procedures while handling clean linen. This has the potential to affect all 31 residents (R) in the facility. Registered Nurse (RN) failed to clean tip of insulin pen prior to attaching a needle and administering insulin to 1 out of 3 residents observed for insulin administration. (R4)RN failed to clean the glucometer after use, prior to putting away, during 2 out of 3 resident observations of diabetic care. (R4, R20)CNA did not clean the non-mechanical lift between patient use. This affected 2 of 4 residents observed during a non-mechanical lift. [...]
Inspectors wroteBased on interviews and record review, the facility did not ensure residents with limited range of motion (ROM) received services to maintain or prevent further reduction in ROM for 6 out of 6 residents (R) receiving restorative services. R3, R4, R5, R8, R15, and R23Facility has only one trained restorative aide and no back up aide if the restorative aide does not work. Residents do not receive consistent restorative services. This is evidenced by:The facility policy, titled Restorative Nursing Program, dated 2/2026 states:Policy: It is the policy of this facility to provide maintenance and restorative services designed to maintain or improve a resident's abilities to the highest practicable level.3. Nursing personnel are trained in basic, or maintenance nursing care that does not require the use of a qualified therapist or licensed nurse oversight. [...]
Inspectors wroteBased on observation, interview and record review, the facility did not ensure that each resident received adequate assistance devices to prevent accidents or injury and promote safe transfers for 1 resident of 4 residents (R8) reviewed for accident prevention in a sample of 31. The facility did not utilize gait belt during a toileting transfer to enhance R8's function or safety and placed R8 at risk of injury.
Inspectors wroteExample 4 R3 was admitted to the facility on [DATE], and had diagnoses that include paranoid schizophrenia, anxiety disorder, major depressive disorder, dementia, hypertensive heart disease, and type 2 diabetes. R3's Minimum Data Set (MDS) assessment indicated that R3 had a Brief Interview for Mental Status (BIMS) of 05 which indicated R3 has severe impairment. On 10/17/23, Surveyor reviewed R3's care plan and restorative documentation, which identifies the following individualized restorative program. ROM Group exercises 5 times a week with a goal is strength for cares done Monday, Tuesday, Wednesday, Thursday, and Friday. On 10/17/23, Surveyor reviewed R3's care plan and restorative documentation from 9/28/23 through 10/17/23, which identifies the restorative program missing documentation indicating the program was not completed. Noted 9 missed opportunities out of 14. [...]
Inspectors wroteBased on observation, interview and record review, the facility did not ensure prior to the installation or use of bed rails, attempted to use alternative devices, assess the resident for risk of entrapment from bed rails, obtain consent with the resident or resident representative for review of risks and benefits of bed rails for 8 of 8 residents (R) R12, R13, R16, R27, R3, R4, R14, R22) observed with side rails/enabler bars during the survey process. The facility failed to attempt alternatives prior to installation of grab bars and failed to obtain informed signed consent of risk and benefit for grab bars with the resident or resident representative for R12, R13, R16, R27, R3, R4, R14, and R22. This is evidenced by: On 10/18/23 at 10:06 AM, Surveyor received and reviewed side rail policy entitled: Restraint-free environment which includes .8. [...]
Inspectors wroteBased on observation and interview, the facility did not inspect for compatibility of bed frames, mattresses, and bed rails for 8 of 8 residents (R) R12, R13, R16, R27, R3, R4, R14, R22. The facility failed to conduct as part of their regular maintenance program, inspection of all bed frames, mattresses, and bed rails for potential risk of entrapment on 8 of 8 residents (R) R12, R13, R16, R27, R3, R4, R14, R22 observed with side rails/enabler bars up during the survey process. This is evidenced by: Based on the Food and Drug Administration (FDA) documents entitled Hospital Bed System Dimensional and Assessment Guidance to Reduce Entrapment dated March 10, 2006, Practice Hospital Bed Safety dated February 2013, and Guide to Bed Safety Rails in Hospitals, Nursing Homes and Home Health Care: [...]
Inspectors wroteBased on staff interview and record review, the facility did not ensure their abuse policy was implemented for 1 of 8 employees reviewed for background checks. The facility allowed a Certified Nursing Assistant (CNA) G to work with residents on 01/14/23 and 01/15/23 before background check was received. Background check was received on 01/20/23. This is evidenced by: The facility policy, entitled Abuse, Neglect, Mistreatment, Exploitation and Misappropriation of Resident Property, dated November 2022, states: 1. Screening components . Abuse Policy Requirements: it is the policy of Dove Healthcare to screen employees and volunteers prior to working with residents. Screening components include verification of references, certification and verification of license and criminal background checks. [...]
Inspectors wroteBased on record review and interviews, the facility did not ensure the resident received care consistent with professional standards of practice for pressure injury care for 1 of 1 residents (R) 14. R14 had a deep tissue injury; weekly wound assessments with description of wound and measurements were not completed.
6 fire safety citations on file: 2 on February 25, 2026, 3 on November 27, 2024, 1 on October 18, 2023.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Wisconsin | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.11 | 4.21 | 3.86 |
| Registered nurses | 1.35 | 0.99 | 0.69 |
| All nursing staff on weekends | 4.31 | 3.77 | 3.42 |
| Nurse aides | 3.22 | ||
| Licensed practical nurses | 0.54 | ||
| Nursing staff turnover (share who left in a year) | 68.3% | 46.9% | 45.8% |
| Registered nurse turnover | 60.0% | 39.7% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.34 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.43 on weekdays and 4.31 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 8.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.73 in April to June 2025 to 5.11 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.11 | 1.35 | 5.43 | 4.31 | 8.6% | 0 of 90 | 34 |
| Oct to Dec 2025 | 4.49 | 1.12 | 4.69 | 3.98 | 13.3% | 0 of 92 | 36 |
| Jul to Sep 2025 | 5.10 | 1.20 | 5.34 | 4.47 | 17.1% | 0 of 92 | 34 |
| Apr to Jun 2025 | 4.73 | 1.17 | 4.99 | 4.09 | 26.6% | 0 of 91 | 36 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Wisconsin, Jan to Mar 2026 | 4.19 | 0.95 | 4.36 | 3.74 | 8.8% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Wisconsin, all employers | |||
| CNAs (nursing assistants) | $21.70 | $19.03 to $22.75 | 28,370 |
| LPNs and LVNs | $30.65 | $28.67 to $36.06 | 7,390 |
| Registered nurses | $45.93 | $39.39 to $49.33 | 68,060 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Wisconsin | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 15.3 | 16.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.1 | 2.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.9 | 2.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.6 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 32.1 | 18.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.0 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 0.0 | 15.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 15.1 | 23.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 18.6 | 15.5 | 12.0 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Dove Healthcare - Osseo's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (57.3% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
57.3% this home
No different from the national rate
US median of homes 51.5% · Wisconsin: 52 better, 26 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 96 eligible stays.
9.9% this home
No different from the national rate
US median of homes 10.7% · Wisconsin: 0 better, 6 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 104 eligible stays.
7.0% this home
No different from the national rate
US median of homes 7.1% · Wisconsin: 0 better, 0 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 52 eligible stays.
38.8% this home
Median of homes: Wisconsin54.2% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 49 residents counted.
0.0% this home
Median of homes: Wisconsin0.0% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 62 residents counted.
1.9% this home
Median of homes: Wisconsin2.2% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 62 residents counted.
100.0% this home
Median of homes: Wisconsin100.0% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 32 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: OSSEO REHABILITATION AND NURSING CENTER LLC. CMS links this home to Dove Healthcare, a group of 11 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Divine Hc Holdco LLC | 5% or greater indirect ownership interest | Organization | 01/01/2024 | |
| Dove 8 Opco Holdco LLC | 5% or greater indirect ownership interest | Organization | 01/01/2024 | |
| Goldstar Capital Partners LLC | 5% or greater indirect ownership interest | Organization | 01/01/2024 | |
| Goldstar Wisconsin Associates, LLC | 5% or greater indirect ownership interest | Organization | 01/01/2024 | |
| Goldstar-Divine Holdings Dove 8 LLC | 5% or greater indirect ownership interest | Organization | 01/01/2024 | |
| Markovits, Isaak | 5% or greater indirect ownership interest | Individual | 01/01/2024 | |
| Richland, Ilan | 5% or greater indirect ownership interest | Individual | 01/01/2024 | |
| Dickson, Erik | Contracted managing employee | Individual | 01/01/2024 | |
| Franks, Benjamin | W-2 managing employee | Individual | 01/01/2024 | |
| Goldner, David | Corporate officer | Individual | 01/01/2024 | |
| Kiley, Jeremy | Corporate officer | Individual | 01/01/2024 | |
| Markovits, Isaak | Corporate officer | Individual | 01/01/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
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