Falling Water Healthcare Center
18840 Falling Water, Strongsville, OH 44136 · Cuyahoga County · (440) 238-1100
135 certified beds, about 102 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1997
CMS Care Compare ratings, data as of September 1, 2026 · CCN 366111 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 4, 2025, inspectors cited 7 health deficiencies (the Ohio average is 10.5, the national average 9.2).
Of 20 health citations since January 2020, 2 were rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $10,839 in the last three years; the largest was $10,839, and the latest is dated December 19, 2024.
Nurses and nurse aides worked 3.34 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.58 of those hours.
51.5% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Communicare Health, an affiliated group of 110 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.
August 4, 2025Standard inspection, Complaint inspection · 7 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, record review, and review of facility policy the facility failed to ensure food was stored, prepared and served under sanitary conditions. This had the potential to affect 87 residents out of 91 residents who received food from the kitchen. Four residents (Resident #4, #37, #53, and #91) were identified as not receiving anything by mouth and received no food from the kitchen. The facility census was 91.
- E Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Inspectors wroteBased on record reviews and interviews the facility did not ensure care conference meetings were offered or held for residents #6, #22, #41 and #80. This affected four residents (#6, #22, #41 and #80) of four residents reviewed for participation in care planning. The census was 91. 1. Review of the medical record for Resident #6 revealed an admission date of 10/27/24. Diagnoses included atrial fibrillation, hypertension and anemia. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #6 was cognitively intact. Review of the MDS report from March 2025 to July 2025 revealed Resident #6 had quarterly assessments completed on 03/15/25 and 06/13/25. Review of the miscellaneous tab in the electronic medical record (EMR) revealed the last documented care plan meeting was Resident #6's 72-hour meeting at admission. An interview on 07/28/25 at 2:29 P.M. [...]
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on resident record review, observations, resident interview, staff interview, and facility policy review, the facility failed to ensure dependent residents had access to call lights. This affected one resident (#9) of 24 residents reviewed for call lights. The facility census was 91.
- D Honor the resident's right to manage his or her financial affairs.
Inspectors wroteBased on interview and record review, the facility failed to ensure Resident #68 had access to his social security allowance as required. This affected one resident (#68) of five residents reviewed for funds. The facility census was 91.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record review and interview, the facility failed to ensure residents had accurate advance directive orders and information in place throughout the medical record for Resident #86. This affected one resident (#86) out of 24 residents reviewed for advanced directives. The facility census was 91.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, staff interview, medical record review, and review of facility policy, the facility failed to administer medications as ordered. There were two errors observed out of 28 opportunities for a medication error rate of 7.14 percent (%). This affected one resident (#10) out of seven residents observed for medication administration. The facility census was 91.
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide residents with foods to accommodate their allergies and preferences during meals. This affected three residents (#13, #40, and #46) of three reviewed for food/nutrition. The facility census was 91.
December 19, 2024Complaint inspection · 2 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENCE OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY Based on observation, record review and interview, the facility failed to provide adequate care and services to prevent a second degree burn on the Resident #68's right hand. Actual Harm occurred on 12/03/24 when Resident #68 sustained a second degree burn to her right dorsal hand after spilling hot noodle soup onto her right hand. The soup had been heated in a microwave by nursing staff at an unknown hot temperature and then handed to the resident who was standing in the area. This affected one resident (#68) of three residents reviewed for accidents/hazards.
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Inspectors wroteBased on closed record review and interview, the facility failed to implement comprehensive, individualized and effective behavioral health interventions for Resident #107, who was diagnosed with dementia and had a history of inappropriate sexual behaviors, to prevent additional inappropriate sexual behaviors from occurring. This affected one resident (#107) of nineteen residents who resided on the SMCU.
September 25, 2024Complaint inspection · 4 citations
- F Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on record review, interview, and the facility submitted Payroll Based Journal (PBJ) tracking information, the facility failed to ensure the services of a registered nurse (RN) for at least eight consecutive hours a day, seven days a week as required. This had the potential to affect all 108 residents residing in the facility.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review, interview and policy review, the facility failed to ensure notification of a resident's change in condition and subsequent hospitalization. This affected one resident (#31) of one resident investigated for notification. The census was 108.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on interview and record review, the facility failed to ensure dependent residents received routine showers. This affected two residents (Resident #13 and #31) of three residents (Residents #13, #31, and #70) reviewed for activities of daily living (ADLs). The facility census was 108.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, interview, and policy review the facility failed to ensure infection control measures were followed during medication administration. This affected one of four residents observed during medication administration, Resident (#59). The census was 108.
June 10, 2024Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on observation, medical record review, resident and staff interview, review of medial imaging results, review of staff statements, and review of facility corrective action, the facility failed to provide adequate and sufficient assistance during personal care to prevent a fall with major injury for Resident #30. Actual harm occurred on 05/28/24 when Resident #30, who required staff assistance (care planned to require two-person assistance and/or substantial to maximal assistance with activities of daily living (ADLs)) sustained a fall out of bed resulting in a fractured left hip. At the time of the incident, one (1) staff member was providing care to the resident. This affected one (#30) of three residents reviewed for falls. The census was 99. [...]
April 15, 2024Complaint inspection · 2 citations
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on medical record review, observation, staff interview, and review of the facility policy, the facility failed to maintain a medication error rate of less than five percent (%). The medication error was 12.00% due to three observed medication errors for 25 medication administration opportunities. This affected two (Residents #9 and #42) of four residents observed for medication administration. The facility census was 94 residents.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on medical record review, staff interview, review of the emergency medical service report (EMS), and review of the facility policy, the facility failed to ensure the resident medical record included accurate documentation. This affected one (Resident #95) of three residents whose records were reviewed for medical record documentation. The facility census was 94 residents.
October 5, 2023Complaint inspection · 1 citation
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure personal protective equipment (PPE) was worn while providing care to a resident on contact precautions. This affected 10 of 10 residents who received care provided by State Tested Nurse Aide (STNA) #209, Residents #5, #24, #37, #48, #54, #57, #63, #69, #76 and #77.
July 13, 2023Standard inspection · 0 citations
January 9, 2020Standard inspection · 3 citations
- E Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on observation, interview, record and document review, the facility failed to ensure all portions of the call light system were functional and repairs/replacements were completed timely. This affected four residents (#28, #109,#124, and #89) in three of 32 room environments observed. Facility census was 112.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation and interview the facility failed to ensure Resident #10 was treated with dignity and respect during dining. This affected one of nine residents (#2, #10, #35, #37, #39, #54, #62, #74 #84) who ate their meal in the second floor dining room. The facility census was 112.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and staff interview, the facility failed to accurately code the Minimum Data Set (MDS) 3.0 assessments for two (Residents #29 and Resident #52) of twenty-eight residents reviewed for assessments.
Fire safety inspections
11 fire safety citations on file: 2 on August 4, 2025, 4 on July 13, 2023, 5 on January 9, 2020.
Every fire safety citation11 citations
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F Install an approved automatic sprinkler system.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Have properly installed electrical wiring and gas equipment.
- F Use approved construction type or materials.
- F Install corridor and hallway doors that block smoke.
- F Provide a written emergency evacuation plan.
- F Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F Have restrictions on the use of portable space heaters.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| December 19, 2024 | Fine | $10,839 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.34 | 3.69 | 3.86 |
| Registered nurses | 0.58 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.20 | 3.28 | 3.42 |
| Nurse aides | 1.78 | ||
| Licensed practical nurses | 0.98 | ||
| Nursing staff turnover (share who left in a year) | 51.5% | 48.7% | 45.8% |
| Registered nurse turnover | 71.4% | 43.9% | 42.9% |
| Administrators who left | 2 |
CMS expects 3.73 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.40 on weekdays and 3.20 on weekends, 6% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.13 in April to June 2025 to 3.34 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.34 | 0.58 | 3.40 | 3.20 | 1.7% | 0 of 90 | 102 |
| Oct to Dec 2025 | 3.42 | 0.49 | 3.55 | 3.10 | 1.8% | 0 of 92 | 97 |
| Jul to Sep 2025 | 3.33 | 0.37 | 3.48 | 2.96 | 1.7% | 0 of 92 | 93 |
| Apr to Jun 2025 | 3.13 | 0.38 | 3.25 | 2.85 | 1.9% | 0 of 91 | 95 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.5 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.9 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.4 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.6 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.8 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.4 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 6.0 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.5 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 5.9 | 12.9 | 12.0 |
Owners and operators
Legal business name: FALLING LEASING CO LLC. CMS links this home to Communicare Health, a group of 110 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Consolidated Op Co., LLC | 5% or greater direct ownership interest | Organization | 100% | 05/01/2020 |
| Consolidated Health Holdings, LLC | 5% or greater indirect ownership interest | Organization | 05/01/2020 | |
| Consolidated Health LLC | 5% or greater indirect ownership interest | Organization | 05/01/2020 | |
| Ne Baker Holdings, LLC | 5% or greater indirect ownership interest | Organization | 05/01/2020 | |
| The Stephen L. Rosedale 2012 Spousal Trust | 5% or greater indirect ownership interest | Organization | 05/01/2020 | |
| Groves, Donna | Corporate officer | Individual | 05/01/2020 | |
| Romeo, Dominic | Corporate officer | Individual | 04/01/2023 | |
| Stoltz, Charles | Corporate officer | Individual | 12/16/2005 | |
| Wilheim, Ronald | Corporate officer | Individual | 12/16/2005 | |
| Falling Mgt Co LLC | Operational/managerial control | Organization | 05/01/2020 | |
| Armstrong, Kimberly | Operational/managerial control | Individual | 08/12/2024 | |
| Gregorin, Jason | Operational/managerial control | Individual | 01/01/2025 | |
| Romeo, Dominic | Operational/managerial control | Individual | 04/01/2023 | |
| Odenthal, Richard | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 05/09/2025 | |
| C.r. Stoltz Irrevocable Trust | Adp of the SNF | Organization | 01/10/2008 | |
| Consolidated Health Holdings, LLC | Adp of the SNF | Organization | 05/01/2020 | |
| Consolidated Health LLC | Adp of the SNF | Organization | 05/01/2020 | |
| Falling Mgt Co LLC | Adp of the SNF | Organization | 06/26/2025 | |
| I. Rosedale Irrevocable Trust | Adp of the SNF | Organization | 05/01/2020 | |
| Ne Baker Holdings, LLC | Adp of the SNF | Organization | 05/01/2020 | |
| R.s. Wilheim Irrevocable Trust | Adp of the SNF | Organization | 11/06/2003 | |
| Ronald S Wilheim 2012 Spousal Trust | Adp of the SNF | Organization | 05/01/2020 | |
| Rosedale Family Investment Company, Inc | Adp of the SNF | Organization | 05/01/2020 | |
| Rrw, LLC | Adp of the SNF | Organization | 05/01/2020 | |
| S.l. Rosedale Irrevocable Trust | Adp of the SNF | Organization | 05/01/2020 | |
| The Stephen L. Rosedale 2012 Spousal Trust | Adp of the SNF | Organization | 05/01/2020 | |
| Wilheim Family Investment Company, Inc. | Adp of the SNF | Organization | 05/01/2020 | |
| Armstrong, Kimberly | Adp of the SNF | Individual | 05/09/2025 | |
| Gregorin, Jason | Adp of the SNF | Individual | 05/09/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on August 4, 2025: "Allow resident to participate in the development and implementation of his or her person-centered plan of care."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on December 19, 2024: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on August 4, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on August 4, 2025: "Ensure medication error rates are not 5 percent or greater."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.20 hours per resident per day, below the Ohio average of 3.28.
- How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.
Other nursing homes nearby
- Altenheim Strongsville, 1.4 mi · 4 of 5 stars · 12 citations
- Strongsville Healthcare and Rehabilitation Strongsville, 2.9 mi · 3 of 5 stars · 24 citations
- Diplomat Healthcare North Royalton, 3 mi · 2 of 5 stars · 40 citations
- O'Neill Healthcare Middleburg Heights Middleburg Heights, 3.3 mi · 5 of 5 stars · 10 citations
- Hopkins Rehabilitation and Care Center Middleburg Heights, 3.4 mi · 2 of 5 stars · 28 citations
- Aristocrat Berea Healthcare and Rehabilitation Berea, 3.4 mi · 2 of 5 stars · 52 citations
- Parkside Villa Middleburg Heights, 3.5 mi · 4 of 5 stars · 22 citations
- Northwestern Healthcare Center Berea, 4.1 mi · 3 of 5 stars · 33 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Falling Water Healthcare Center's Medicare star rating?
- CMS rates Falling Water Healthcare Center 4 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Falling Water Healthcare Center get at its last inspection?
- 7 health deficiencies at the standard inspection on August 4, 2025. The Ohio average is 10.5.
- Has Falling Water Healthcare Center been fined?
- Yes. CMS lists 1 fine totaling $10,839 in the last three years.
- Does Falling Water Healthcare Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Falling Water Healthcare Center?
- CMS lists 29 owners and managers, and links the home to Communicare Health. Legal business name: FALLING LEASING CO LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.