Florentine Gardens
409 Wards Corner Road, Loveland, OH 45140 · Clermont County · (513) 630-1140
80 certified beds, about 74 residents a day · For profit - Corporation · Medicare and Medicaid since 2014
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
1 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 366421 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 5, 2025, inspectors cited 3 health deficiencies (the Ohio average is 10.5, the national average 9.2).
None of its 20 health citations since July 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.32 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.51 of those hours.
42.9% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Foundations Health Solutions, an affiliated group of 64 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
407/19
1308/22
306/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
18D
1E
1F
Potential for minimal harm
0A
0B
0C
June 5, 2025Standard inspection · 3 citations
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to obtain an order for self-administration of medication and failed to assess the resident's capacity to self-administer medication prior to leaving medication in the room for 1 (Resident #49) of 19 sampled residents.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to ensure they maintained an environment as free from accident hazards as possible by ensuring staff did not leave medication at a resident's bedside who was not assessed to administer their own medication. The deficiency affected 1 (Resident #5) of 2 sampled residents reviewed for accident hazards.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to secure an indwelling urinary catheter for 1 (Resident #39) of 4 sampled residents reviewed for urinary catheters.
August 1, 2022Standard inspection · 13 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and policy review, the facility failed to ensure food was labeled, dated, and stored in a safe manner. This had the potential to affect all 66 residents residing in the facility who received their meals from the kitchen. The facility census was 66.
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on medical record reviews, resident interviews, staff interviews, and review of facility policy, the facility failed to conduct care conferences. This affected four (Resident #21, #26, #3, and #7) of four residents reviewed for care conferences. The facility's census was 66.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on record review, observation, resident interview, staff interview, and review of manufacturer's specifications, the facility failed to provide a mattress in accordance with a resident's preference and care needs. This affected one (Resident #21) of one resident reviewed for reasonable accomodations of needs and preferences. The census was 66.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on record review, observation, resident interview, and staff interview, the facility failed to provide a homelike environment for Resident #54. This affected one (Resident #54) of three residents reviewed for homelike environment. The census was 66.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on medical record review, resident interview, staff interviews, and review of facility policy, the facility staff failed to report an allegation of abuse. This affected one (Resident #68) of one resident reviewed for abuse. The facility's census was 66.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interviews and record review, facility failed to ensure abuse allegations where immediately investigated once reported to staff. This affected one Resident (#68) of one reviewed for abuse. Facility census was 66.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on record review, observation, and staff interview, the facility failed to ensure residents received proper nail care and regular showers, including washing of hair. This affected three (Residents #8, #21, and #54) of four residents reviewed for activities of daily living (ADL) care. The census was 66.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on medical record review, observations, staff interviews and review of facility policy, the facility failed to monitor and treat newly found wounds and skin impairments. This affected one (Resident #68) of two residents reviewed for skin conditions and wounds. The facility census was 66.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on record review, observation, staff interview, and review of the facility policy, the facility failed to oxygen tubing and handheld nebulizer mask and tubing were maintained in proper and sanitary condition. This affected three (Residents #26, #38, #54) of 13 facility-identified residents with orders for respiratory treatment. The census was 66.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on medical record review and staff interview, the facility failed to ensure pharmacy recommendations were timely and thoroughly addressed. This affected two residents (#32 and #49) of five reviewed for pharmacy recommendations. Facility census was 66.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on record review, resident and staff interview, review of manufacturer's recommendations, and review of facility policy, the facility failed to administer insulin as ordered. This affected one (#21) of 16 facility-identified residents with orders for insulin. The census was 66.
- D Provide or get specialized rehabilitative services as required for a resident.
Inspectors wroteBased on medical record review, resident and staff interviews, and review of the hospital continuity of care form, the facility failed to arrange for and provide timely therapy services. This affected one resident (#21) of three residents reviewed for therapy services. The facility census was 66.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on medical record review, observation, staff interviews, and review of facility policy, the facility failed to ensure infection control standards were followed during a blood sugar check for Resident #36. This affected one (Resident #36) of one resident observed for blood sugar checks. The facility's census was 66.
July 11, 2019Standard inspection · 4 citations
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and staff interview, the facility failed to notify a resident of possible financial liability when Medicare services were discontinued. This affected one (#43) resident of three reviewed for Medicare Part A services and had the potential to affect any residents with Medicare Part A coverage. The facility identified three residents currently on Part A services.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review, and interview the facility failed to accurately develop and implement care plans for resident use of diuretics and hearing aids. This affected two (#15 and #20) of 18 residents reviewed for care planning. The facility census was 75.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, record review and staff interview, the facility failed to update a fall care plan to include physician ordered alarms. This affected one (#13) of three residents reviewed for accidents. The facility census was 75.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, and staff interview, the facility failed to maintain infection control procedures when a medication was administered. This affected one (#34) of six residents observed receiving medications and had the potential to affect all 75 residents residing in the facility identified as receiving medications from facility nurses.
Fire safety inspections
10 fire safety citations on file: 2 on June 5, 2025, 3 on August 1, 2022, 5 on July 11, 2019.
Every fire safety citation10 citations
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Provide properly protected cooking facilities.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Meet requirements for the installation and maintenance of electrical systems.
- F Have proper power supply for life support equipment.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Have proper medical gas storage and administration areas.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.32 | 3.69 | 3.86 |
| Registered nurses | 0.51 | 0.64 | 0.69 |
| All nursing staff on weekends | 2.87 | 3.28 | 3.42 |
| Nurse aides | 1.86 | ||
| Licensed practical nurses | 0.95 | ||
| Nursing staff turnover (share who left in a year) | 42.9% | 48.7% | 45.8% |
| Registered nurse turnover | 61.5% | 43.9% | 42.9% |
| Administrators who left | 2 |
CMS expects 4.26 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.50 on weekdays and 2.87 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.19 in April to June 2025 to 3.32 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.32 | 0.51 | 3.50 | 2.87 | 0.0% | 1 of 90 | 74 |
| Oct to Dec 2025 | 3.29 | 0.51 | 3.45 | 2.86 | 0.0% | 0 of 92 | 74 |
| Jul to Sep 2025 | 3.25 | 0.50 | 3.38 | 2.91 | 2.2% | 1 of 92 | 74 |
| Apr to Jun 2025 | 3.19 | 0.52 | 3.32 | 2.87 | 5.7% | 4 of 91 | 74 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 3.6 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.2 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 3.0 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.1 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 19.3 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 11.4 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.7 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 1.8 | 1.8 |
Owners and operators
Legal business name: CLERMONT HEALTH CARE. CMS links this home to Foundations Health Solutions, a group of 64 nursing homes averaging 4.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Colleran, Brian | Corporate director | Individual | 01/01/2019 | |
| Colleran, Brian | Corporate officer | Individual | 01/01/2019 | |
| Krystowski, John | Corporate officer | Individual | 06/01/2018 | |
| Foundations Health Solutions, LLC | Operational/managerial control | Organization | 01/01/2019 | |
| Colleran, Brian | Operational/managerial control | Individual | 01/01/2019 | |
| Krystowski, John | Operational/managerial control | Individual | 06/01/2018 | |
| Ritterbach, Laura | Operational/managerial control | Individual | 03/31/2025 | |
| Foundations Health Solutions, LLC | Adp of the SNF | Organization | 04/08/2025 | |
| Colleran, Brian | Adp of the SNF | Individual | 01/01/2019 | |
| Krystowski, John | Adp of the SNF | Individual | 06/01/2018 | |
| Nelson, Naveena | Adp of the SNF | Individual | 10/03/2014 | |
| Ritterbach, Laura | Adp of the SNF | Individual | 03/31/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on June 5, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on June 5, 2025: "Allow residents to self-administer drugs if determined clinically appropriate."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on August 1, 2022: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on August 1, 2022: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.87 hours per resident per day, below the Ohio average of 3.28.
- How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.
Other nursing homes nearby
- Otterbein Loveland Loveland, 1.9 mi · 1 of 5 stars · 27 citations
- Arbors at Milford Milford, 2.7 mi · 2 of 5 stars · 47 citations
- The Laurels of Milford Milford, 2.7 mi · 4 of 5 stars · 14 citations
- Twin Lakes Cincinnati, 3.3 mi · 5 of 5 stars · 8 citations
- Montgomery Care Center Cincinnati, 3.4 mi · 3 of 5 stars · 28 citations
- S.e.m. Haven Health Care Center Milford, 3.5 mi · 5 of 5 stars · 15 citations
- Meadowbrook Care Center Cincinnati, 3.7 mi · 2 of 5 stars · 55 citations
- Kenwood Terrace Healthcare Center Cincinnati, 3.8 mi · 4 of 5 stars · 51 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Florentine Gardens's Medicare star rating?
- CMS rates Florentine Gardens 4 out of 5 stars overall, with 4 for health inspections, 1 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Florentine Gardens get at its last inspection?
- 3 health deficiencies at the standard inspection on June 5, 2025. The Ohio average is 10.5.
- Has Florentine Gardens been fined?
- CMS lists no fines in the last three years.
- Does Florentine Gardens accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Florentine Gardens?
- CMS lists 12 owners and managers, and links the home to Foundations Health Solutions. Legal business name: CLERMONT HEALTH CARE.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.