Franciscan Village
1270 Franciscan Drive, Lemont, IL 60439 · Cook County · (630) 243-3500
127 certified beds, about 98 residents a day · Non profit - Corporation · Medicare and Medicaid since 1991
CMS Care Compare ratings, data as of September 1, 2026 · CCN 146029 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 21, 2025, inspectors cited 10 health deficiencies (the Illinois average is 12.6, the national average 9.2).
Of 29 health citations since October 2023, 3 were rated as actual harm or immediate jeopardy to residents.
CMS lists 2 fines totaling $44,220 in the last three years; the largest was $22,260, and the latest is dated April 13, 2026.
Nurses and nurse aides worked 4.16 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 1.41 of those hours.
48.2% of nursing staff left within the year CMS measured (Illinois average 44.5%).
CMS links it to Franciscan Communities, an affiliated group of 6 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 29 health citations on file.
April 13, 2026Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident was provided adequate assistance during bed mobility to prevent injury. This failure resulted in R1 requiring hospitalization for treatment of a femur fracture. This applies to 1 of 3 residents reviewed for skin impairments in the sample of 5.
August 21, 2025Standard inspection, Complaint inspection · 10 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure safe transfer mobility for a resident who is dependent on staff for transfer assistance. This failure resulted to R118 falling from her wheelchair and sustaining fracture injury. In addition, the facility also failed to follow recommended transfer assistance and appropriate use of assistive devices for residents who are identified as high-risk for falls. This applies to 4 of 4 residents (R10, R43, R52, R118) reviewed for accidents and supervision in the sample of 19.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, interview and record review, the facility failed to prepare food, clean dishes and store pots and pans in sanitary conditions. This applies to all 97 residents that receive food prepared in the facility kitchen.
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that their controlled substance medications were completely sealed in their packaging. This applies to 7 of 7 residents (R8, R10, R35, R44, R50, R60, R65) reviewed for medication storage in the sample of 19.
- E Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide fortified foods for residents that had a recommendation for the same. This applies to 6 of 6 residents (R18, R35, R45, R64, R78, R95) reviewed for fortified foods in the sample of 19.
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, interview and record review, the facility failed to follow menu spreadsheets to serve portions for main entree for residents receiving mechanical soft diets. This applies to 4 of 4 residents (R73, R96, R117 and R119) reviewed for dining in the sample of 19.
- E Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation, interview and record review, the facility failed to follow diet guidance for mechanical soft diets. This applies to 6 of 6 residents (R20, R23, R47, R52 and R84) reviewed for mechanical soft diets in the sample of 19.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide assistance to residents requiring staff assistance with ADLs (Activities of Daily Living). This applies to 2 of 3 residents (R22 and R117) reviewed for ADL care in the sample of 19.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on observations, interviews and record reviews the facility failed to assess and provide interventions for a resident exhibiting pain during care. This failure applies to 1 of 3 (R117) reviewed for pain management from a total sample of 19The
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow physician orders for medication administration. There were 28 medication opportunities with 2 errors resulting in 7.14% error rate. This applies to 1 of 6 residents (R100) reviewed for medication pass in the sample of 19.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow standard infection control practices related to hand hygiene and gloving during provisions of activities of daily living (ADL) care. This applies to 3 of 4 residents (R36, R43, R52), reviewed for infection control in the sample of 19.
August 9, 2024Standard inspection · 9 citations
- G Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, and record review, the facility failed to obtain monthly weights/reweights and recognize significant weight loss for a resident. This failure resulted in R82's weight loss not being recognized until R82 sustained a 12.47% weight loss in 90 days. This applies to 1 resident (R82) reviewed for weight loss in a sample of 34 residents.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to discard expired food items from the dry storage and failed to properly store food items in the freezer by building ice on food packages, the walk-in freezer door side, and the floor. This applies to all 98 residents consuming food from the kitchen. The Findings Include: On 8/6/24 at 9:42 AM, during an initial kitchen tour with the dietary manager (V5), the kitchen dry storage was observed with one-quarter of 32-ounce (oz) peanuts expired on 7/24/24, one pound of opened Pistachio bag expired on 7/25/24, an opened almond bag with two pounds of almonds expired on 7/25/24, and an unopened white chocolate designer dessert sauce 16 oz expired on 11/2021. On 8/6/24 at 9:45 AM, V5 stated, Everyone, especially the stock person, is responsible for checking for expired food items, which should be discarded. [...]
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide ADL (Activities of Daily Living) care to residents dependent on staff for personal hygiene and grooming. This applies to 10 of 10 residents (R12, R26, R30, R42, R44, R45, R49, R51, R59, and R68) reviewed for ADL's in a sample of 34.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to do hand hygiene and glove change during incontinence care, wound care, and during the meal service. The facility also failed to use proper PPE (Personal Protective Equipment) for residents who were under EBP (Enhanced Barrier Precautions) during wound care. This applies to 6 residents (R45, R92, R68, R60, R14, and R96) reviewed for infection control in a sample of 34.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to put call lights within reach for residents. This applies to 3 of 3 resident (R52, R54, R56) reviewed for accommodation of needs in a sample of 34.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to invite 2 residents (R45, and R68) to their care plan meetings that were reviewed for care plans, in a sample of 34.
- D Provide activities to meet all resident's needs.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide, based on the comprehensive assessment and care plan and the preferences of each resident, an ongoing program to support residents in their choice of activities for 2 residents (R45 & R68) in a sample of 34.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide restorative nursing programs to residents identified with limited range of motion. This applies to 3 of 3 residents (R8, R53, and R55) reviewed for limited range of motion in a sample of 34.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to put fall mats in place for R77, who was at a high fall risk. This applies to 1 of 1 resident (R77) reviewed for accidents and supervision in a sample of 34.
October 19, 2023Standard inspection · 9 citations
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to assist residents identified as needing assistance with personal hygiene. This applies to 6 of 7 residents (R6, R12, R22, R65, R73 and R81) reviewed for ADLs (activities of daily living) in the sample of 21.
- E Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation, interview and record review, the facility failed to serve pureed consistency Chicken Cacciatore and vegetables to residents on pureed diets. This applies 5 of 5 residents (R16, R21, R28, R67, R350) reviewed for pureed diets in the sample of 21.
- E Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Inspectors wroteBased on observation, interview and record review, the facility failed to serve nutrition supplements and diet consistency as ordered by the Physician. This applies to 4 of 5 residents (R16, R34, R87, R88) reviewed for dining in the sample of 21.
- E Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review, the facility failed to follow their policy to offer residents the pneumococcal vaccine. This applies to 6 of 6 residents (R6, R14, R15, R22, R33, and R67) reviewed for immunizations in the sample of 21.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview and record review the facility failed to assess and provide supportive device to residents, to prevent further reduction in ROM (range of motion). This applies to 2 of 6 residents (R65 and R81) reviewed for range of motion in the sample of 21.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a resident received medication to treat hemorrhoidal pain. This applies to 1 of 1 resident (R44) reviewed for pain in a sample of 21.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview and record review, the facility failed to administer medications as ordered by the physician. There were 28 opportunities with 5 errors, resulting in 17.85% medication error rate. This applies to 3 of 5 residents (R24, R44 and R350) observed during the medication pass in the sample of 21.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure that 2 residents were given medications as prescribed by their physicians for Parkinson's disease and to prevent blood clotting. This applies to 2 of 2 residents (R16 and R57) reviewed for significant medication errors in a sample of 21.
- D Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a call light was accessible to a resident if they were lying on the bathroom floor. This applies to 1 of 1 resident (R352) reviewed for call light accessibility in the sample of 21.
Fire safety inspections
22 fire safety citations on file: 7 on August 9, 2024, 6 on October 19, 2023, 9 on September 9, 2022.
Every fire safety citation22 citations
- F Establish policies and procedures for sheltering.
- F Have an enclosure around a vertical opening shaft.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Have elevators that firefighters can control in the event of a fire.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Ensure proper usage of power strips and extension cords.
- F Conduct testing and exercise requirements.
- F Have an enclosure around a vertical opening shaft.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Install a fire alarm system that can be heard throughout the facility.
- C Have simulated fire drills held at unexpected times.
- F Implement emergency and standby power systems.
- F Have an enclosure around a vertical opening shaft.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have elevators that firefighters can control in the event of a fire.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Install a fire alarm system that can be heard throughout the facility.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| April 13, 2026 | Fine | $21,960 |
| August 21, 2025 | Fine | $22,260 |
| August 9, 2024 | Payment Denial | 20 days from August 30, 2024 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Illinois | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.16 | 3.45 | 3.86 |
| Registered nurses | 1.41 | 0.72 | 0.69 |
| All nursing staff on weekends | 3.64 | 3.07 | 3.42 |
| Nurse aides | 2.18 | ||
| Licensed practical nurses | 0.57 | ||
| Nursing staff turnover (share who left in a year) | 48.2% | 44.5% | 45.8% |
| Registered nurse turnover | 28.9% | 41.8% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.91 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.37 on weekdays and 3.64 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.08 in April to June 2025 to 4.16 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.16 | 1.41 | 4.37 | 3.64 | 2.3% | 0 of 90 | 98 |
| Oct to Dec 2025 | 4.20 | 1.34 | 4.37 | 3.76 | 1.1% | 0 of 92 | 95 |
| Jul to Sep 2025 | 4.17 | 1.35 | 4.35 | 3.72 | 1.7% | 0 of 92 | 100 |
| Apr to Jun 2025 | 4.08 | 1.48 | 4.24 | 3.66 | 3.2% | 0 of 91 | 99 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Illinois, Jan to Mar 2026 | 3.26 | 0.65 | 3.40 | 2.92 | 5.4% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Illinois | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.9 | 13.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.2 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.7 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.1 | 2.2 | 1.6 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.3 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 13.2 | 21.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 25.2 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.6 | 13.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.5 | 2.2 | 1.8 |
Owners and operators
Legal business name: FRANCISCAN COMMUNITIES, INC. CMS links this home to Franciscan Communities, a group of 6 nursing homes averaging 4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Franciscan Sisters of Chicago Services Corporation | 5% or greater direct ownership interest | Organization | 100% | 04/22/1988 |
| Ramirez-Justin, Andrea | Corporate director | Individual | 11/18/2015 | |
| Stark, James | Corporate director | Individual | 02/19/2014 | |
| Umanskiy, Regina | Corporate director | Individual | 07/05/2022 | |
| Parkhill, Roberta | Corporate officer | Individual | 05/18/2021 | |
| Ramirez-Justin, Andrea | Corporate officer | Individual | 08/23/2020 | |
| Rosenberger, Robert | Corporate officer | Individual | 04/11/2023 | |
| Shearer, Tracy | Corporate officer | Individual | 03/01/1999 | |
| Stark, James | Corporate officer | Individual | 05/18/2021 | |
| Umanskiy, Regina | Corporate officer | Individual | 07/05/2022 | |
| Burda, Diana | Operational/managerial control | Individual | 04/01/2022 | |
| Miranda, Heintje | Operational/managerial control | Individual | 01/01/2025 | |
| Veal-Prom, Nicole | Operational/managerial control | Individual | 11/01/2023 | |
| Burda, Diana | Adp of the SNF | Individual | 04/01/2020 | |
| Miranda, Heintje | Adp of the SNF | Individual | 01/01/2025 | |
| Parkhill, Roberta | Adp of the SNF | Individual | 08/20/2016 | |
| Ramirez-Justin, Andrea | Adp of the SNF | Individual | 08/23/2020 | |
| Shearer, Tracy | Adp of the SNF | Individual | 03/01/1999 | |
| Stark, James | Adp of the SNF | Individual | 05/18/2021 | |
| Veal-Prom, Nicole | Adp of the SNF | Individual | 11/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 12 problems in this area, most recently on April 13, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 7 problems in this area, most recently on August 21, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on August 21, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on August 21, 2025: "Provide and implement an infection prevention and control program."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Lemont Nursing & Rehab Center Lemont, 1.1 mi · 4 of 5 stars · 39 citations
- Aliya of Palos Park Palos Park, 3.2 mi · 1 of 5 stars · 48 citations
- Victorian Village Hlth & Well Homer Glen, 4.3 mi · 5 of 5 stars · 22 citations
- Meadowbrook Manor Bolingbrook, 5.7 mi · 2 of 5 stars · 53 citations
- Chateau Nrsg & Rehab Center Willowbrook, 6 mi · 2 of 5 stars · 35 citations
- Oak Trace Downers Grove, 6.1 mi · 5 of 5 stars · 16 citations
- Bria of Westmont Westmont, 6.3 mi · 1 of 5 stars · 76 citations
- Eden Vista Burr Ridge Burr Ridge, 6.4 mi · 4 of 5 stars · 24 citations
Illinois contacts for a concern about a nursing home
These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.
Common questions
- What is Franciscan Village's Medicare star rating?
- CMS rates Franciscan Village 4 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Franciscan Village get at its last inspection?
- 10 health deficiencies at the standard inspection on August 21, 2025. The Illinois average is 12.6.
- Has Franciscan Village been fined?
- Yes. CMS lists 2 fines totaling $44,220 in the last three years.
- Does Franciscan Village accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Franciscan Village?
- CMS lists 20 owners and managers, and links the home to Franciscan Communities. Legal business name: FRANCISCAN COMMUNITIES, INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.