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Glacier Hills

1200 Earhart Road, Ann Arbor, MI 48105 · Washtenaw County · (734) 769-0177

105 certified beds, about 42 residents a day · Non profit - Corporation · Medicare and Medicaid since 1976

CMS high performing icon Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
4 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 235223 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 15, 2026, inspectors cited 0 health deficiencies (the Michigan average is 9.9, the national average 9.2).

None of its 13 health citations since February 2024 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.71 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 1.39 of those hours.

CMS links it to Trinity Health, an affiliated group of 19 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
8D
1E
2F
Potential for minimal harm
0A
2B
0C
May 15, 2026Standard inspection · 0 citations
March 19, 2025Standard inspection · 2 citations
  1. F
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 10, 2025
    Inspectors wroteBased on observations, interview, and record review, the facility failed to: (1) effectively maintain 1 of 2 outdoor waste receptacles, (2) clean the concrete receptacle pads and adjacent grounds, and (3) effectively clean the outdoor waste grease receptacles and adjacent concrete receptacle pad surfaces effecting 35 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and pest attraction/harborage.
  2. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 10, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a call light was kept within resident reach for one resident (#12) out of twelve residents reviewed. Findings Included: Review of the medical record revealed R12 was admitted to the facility 11/14/2018 with diagnoses that included chronic obstructive pulmonary disease (COPD), hypertension, Hemiplegia (paralysis one side of the body) left side, multiple sclerosis, atrial fibrillation, bullous pemphigoid (skin condition causing large fluid-filled blisters), hyperlipemia (high fat content in blood), depression, dementia, pain, overactive constipation, neuromuscular dysfunction of bladder, anxiety disorder, osteoarthritis (tissue at end of bones wears down), and malnutrition. [...]
February 15, 2024Standard inspection, Complaint inspection · 11 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to effectively clean and maintain food service equipment effecting 42 residents, resulting in the increased likelihood for cross-contamination and bacterial harborage.
  2. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant effecting 42 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and decreased illumination.
  3. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to provide Physical and Occupational Therapy schedules upon request for three (Resident #25, 43, 151) out of three residents reviewed for accommodation of needs resulting in feelings of frustration. Findings Include: Resident #43 Review of the medical record revealed Resident #43 (R43) was admitted to the facility on [DATE] with diagnoses that included. A Social Work Progress Noted revealed R43 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). The medical record indicated that R43 was at the facility for a short term rehabilitation stay. In an observation and interview on 02/13/24 at 1:09 PM, R43 was seated in her reclining chair in her room with her feet elevated. R43 had a fiberglass cast on her left leg. [...]
  4. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteResident #149 (R149): Review of the medical record reflected R149 admitted to the facility on [DATE] and with diagnoses that included heart failure and melanoma. R149's Treatment Preferences and Determination of Residents Wishes document reflected selection of, Code D-Comfort measures only. No cardiopulmonary resuscitation (CPR). No artificial nutrition and hydration. The document included a Presenter's Signature, and the resident's signature dated [DATE], the physician signed the document on [DATE]. The document did not include the required witness signatures or the Michigan do-not-resuscitate procedure act language. [...]
  5. D
    Assure that each resident’s assessment is updated at least once every 3 months.
    F638 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on interview and record review, the facility failed to complete a timely quarterly Minimum Data Set (MDS) assessment for one (Resident #17) of 13 reviewed for MDS, resulting in the potential for unrecognized and unmet care needs.
  6. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on interview and record review the facility failed to ensure accuracy on a 5 day Minimum Data Set (MDS) assessment for one resident (resident #22) of one reviewed for Passar completion and discharge Minimum Data Set (MDS) assessment for one resident (resident #46) of 4 reviewed for discharge, resulting in the potential for unmet care needs.
  7. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a Preadmission/Annual Resident Review was completed after the 30-day exemption period and failed to notify the State Mental Health Authority for 1 of 1 resident (resident #22) reviewed for PAS/ARR, from a total sample of 13, resulting in the potential for unmet mental health treatment and services.
  8. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to revise the Care Plan for one (Resident #17) of 13 reviewed for Care Plans, resulting in inaccurate Care Plans and the potential for unmet care needs.
  9. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteThis citation pertains to intake MI00140950 Based on interview and record review, the facility failed to provide showers for one (Resident #48) of two reviewed for Activities of Daily Living (ADL) assistance, resulting in unmet care needs. Findings Include: Review of the medical record revealed Resident #48 (R48) was admitted to the facility on [DATE] with diagnoses that included chronic pain syndrome, lumbar spinal fusion, hypertension (high blood pressure), connective tissue disease, and anemia. A Social Work Progress Noted dated 10/24/23 revealed R48 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS). The Resident Summary with a date of 10/19/23 revealed R48 required staff assistance of two people for Activities of Daily Living Care, including showers. [...]
  10. B
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that written notification required for facility-initiated transfers were provided to residents or resident representatives for 3 (Resident #17, #23 and #35) of 4 residents reviewed for hospitalization, resulting in the potential of residents and/or representatives being un-informed of the reason for transfer and their appeal rights. This had the potential to affect all 42 residents that resided in the facility.
  11. B
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to notify the resident and/or resident's representative of the facility's policy for bed hold for 2 (Resident #17 and #23) of 4 residents reviewed for hospital transfer, resulting in the potential for residents and/or representatives to be uninformed of the bed hold policy.

Fire safety inspections

7 fire safety citations on file: 7 on February 15, 2024.

Every fire safety citation7 citations
  1. F
    Provide properly protected cooking facilities.
    K 324 · February 15, 2024 · Corrected (the home has a date of correction)
  2. F
    Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    K 346 · February 15, 2024 · Corrected (the home has a date of correction)
  3. F
    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    K 354 · February 15, 2024 · Corrected (the home has a date of correction)
  4. F
    Have properly installed electrical wiring and gas equipment.
    K 511 · February 15, 2024 · Corrected (the home has a date of correction)
  5. F
    Provide a written emergency evacuation plan.
    K 711 · February 15, 2024 · Corrected (the home has a date of correction)
  6. E
    Install an approved automatic sprinkler system.
    K 351 · February 15, 2024 · Corrected (the home has a date of correction)
  7. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · February 15, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMichiganUnited States
All nursing staff (RN, LPN and aides)4.713.993.86
Registered nurses1.390.780.69
All nursing staff on weekends3.923.503.42
Nurse aides1.98
Licensed practical nurses1.33
Nursing staff turnover (share who left in a year)not reported44.1%45.8%
Registered nurse turnovernot reported39.2%42.9%
Administrators who leftnot reported

CMS expects 3.58 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.03 on weekdays and 3.92 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.56 in July to September 2025 to 4.71 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.711.395.033.92 0.0%0 of 9042
Oct to Dec 20254.581.234.853.87 0.0%1 of 9242
Jul to Sep 20254.561.074.853.81 0.0%0 of 9243
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Michigan, Jan to Mar 20263.950.704.143.453.3%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Michigan

JobMedianMiddle halfEmployed
Michigan, all employers
CNAs (nursing assistants)$19.03$18.35 to $21.5943,290
LPNs and LVNs$31.47$29.83 to $35.5210,880
Registered nurses$45.34$39.46 to $49.74104,950
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMichiganUS
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.21.11.6
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
27.724.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
11.311.712.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Glacier Hills's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (71.2% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

71.2% this home

Better than the national rate

US median of homes 51.5% · Michigan: 89 better, 22 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 532 eligible stays.

Potentially preventable readmissions

9.4% this home

No different from the national rate

US median of homes 10.7% · Michigan: 0 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 493 eligible stays.

Infections that led to a hospital stay

4.9% this home

No different from the national rate

US median of homes 7.1% · Michigan: 1 better, 1 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 272 eligible stays.

Self-care and mobility at discharge

80.4% this home

Median of homes: Michigan57.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 224 residents counted.

Falls with major injury

0.8% this home

Median of homes: Michigan0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 266 residents counted.

New or worsened pressure ulcers

2.7% this home

Median of homes: Michigan1.3% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 266 residents counted.

Medication list given at discharge

96.7% this home

Median of homes: Michigan99.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 92 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: GLACIER HILLS INC.. CMS links this home to Trinity Health, a group of 19 nursing homes averaging 3.4 stars overall.

NameRoleTypeShareSince
Trinity Continuing Care Services5% or greater direct ownership interestOrganization100%07/01/2016
Latovick, PamelaW-2 managing employeeIndividual06/01/2017
Abraham, TarunCorporate directorIndividual07/01/2022
Berry, DaleCorporate directorIndividual04/01/2009
Bowens, MarcusCorporate directorIndividual03/23/2022
Byron-Oilar, AmyCorporate directorIndividual07/01/2022
Defrain, DavidCorporate directorIndividual10/01/2021
Skaff, DavidCorporate directorIndividual04/01/2013
Abraham, TarunCorporate officerIndividual07/01/2022
Berry, DaleCorporate officerIndividual07/01/2022
Bowens, MarcusCorporate officerIndividual03/23/2022
Byron-Oilar, AmyCorporate officerIndividual07/01/2022
McKinnon, BenjaminOperational/managerial controlIndividual07/01/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on March 19, 2025: "Reasonably accommodate the needs and preferences of each resident."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on February 15, 2024: "Assure that each resident’s assessment is updated at least once every 3 months."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on March 19, 2025: "Dispose of garbage and refuse properly."
  4. Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 1 problem in this area, most recently on February 15, 2024: "Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public."

Other nursing homes nearby

Michigan contacts for a concern about a nursing home

These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.

Common questions

What is Glacier Hills's Medicare star rating?
CMS rates Glacier Hills 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Glacier Hills get at its last inspection?
0 health deficiencies at the standard inspection on May 15, 2026. The Michigan average is 9.9.
Has Glacier Hills been fined?
CMS lists no fines in the last three years.
Does Glacier Hills accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Glacier Hills?
CMS lists 13 owners and managers, and links the home to Trinity Health. Legal business name: GLACIER HILLS INC..

Sources

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