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Optalis Health and Rehabilitation of Ann Arbor

4701 East Huron River Drive, Ann Arbor, MI 48105 · Washtenaw County · (734) 975-2600

180 certified beds, about 139 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1997

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 235580 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 9, 2026, inspectors cited 11 health deficiencies (the Michigan average is 9.9, the national average 9.2).

Of 41 health citations since December 2023, 3 were rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $15,593 in the last three years; the largest was $15,593, and the latest is dated December 5, 2023.

Nurses and nurse aides worked 3.71 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.59 of those hours.

50.3% of nursing staff left within the year CMS measured (Michigan average 44.1%).

CMS links it to Optalis Health & Rehabilitation, an affiliated group of 36 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 41 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
3G
0H
0I
Potential for more than minimal harm
29D
4E
3F
Potential for minimal harm
0A
1B
1C
July 9, 2026Standard inspection, Complaint inspection · 11 citations
  1. E
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 12, 2026
    Inspectors wroteBased on interview and record review, the facility failed to address and resolve grievances reported in Resident Council Meetings as stated during a confidential Resident Council meeting resulting in unresolved concerns, unmet resident needs and frustration.
  2. E
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 12, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to notify residents of where to find grievance forms and how to file a grievance as stated during a confidential Resident Council meeting and one sampled residents (R169), resulting in unresolved concerns, unmet resident needs and frustration.
  3. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 12, 2026
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant affecting 143 residents, resulting in the increased likelihood for cross-contamination and bacterial harborage.
  4. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 12, 2026
    Inspectors wroteThis Citation Pertains to Intake 3073823. Based on interview and record review, the facility failed to ensure an injury of unknown source was thoroughly investigated for one (Resident #98) of one reviewed for abuse.
  5. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 12, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure a Level I pre-admission screening was completed and referred for a Level II evaluation and determination for one (R14) of three reviewed.
  6. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 12, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide medications timely and as prescribed for 2 residents (R33, R38) and failed to ensure physician orders for 1 resident (R26) of 27 residents reviewed.
  7. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 12, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure pain management was provided for a resident with severe pain in 1 resident (Resident #169) of 2 residents reviewed for pain management resulting in unrelieved pain that can impact the resident's functional status, quality of life, and increased their mental anguish.
  8. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 12, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to maintain complete and accurate medical records for 3 of 27 residents reviewed (Resident #10, #14 and #33).
  9. D
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 12, 2026
    Inspectors wroteBased on interview, and record review, the facility failed to coordinate care with hospice to ensure the accuracy of advance directives for one (R14) of two reviewed.
  10. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 12, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain infection control standards during eye drop administration for one (R170) of seven reviewed.
  11. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) August 12, 2026
    Inspectors wroteBased on interview, and record review the facility failed to post the actual daily Nursing Staffing Data resulting in the potential for all 143 Residents and/or family and/or visitors to be well informed of the facility's staffing information. Findings Included:During observation on 07/09/2026 at 09:24 a.m. the facility document entitled 8(SP)Resident Care & Complaint Intake Staff was observed to be posted in a glass case across from the Nursing Home Administrators office. The document demonstrated a date of 07/08/2026 and a Resident Census of 146. The document revealed two columns that were listed by shift (Day shift, Afternoon Shift, and Midnight Shift). Below each shift was listed job classification and listed total and total Hours. [...]
May 14, 2026Complaint inspection · 1 citation
  1. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 12, 2026
    Inspectors wroteThis citation pertains to intake 2801978. Based on observation, interview and record review, the facility failed to prevent missing controlled substance medication for one (R2) and maintain accurate controlled substance records for five (R6, R7, R8, R9, R10) in two of seven medication carts reviewed.
December 15, 2025Complaint inspection · 1 citation
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 8, 2026
    Inspectors wroteBased on interviews and record review, the facility failed to protect the resident's (R4) right to be free from neglect resulting in resident experiencing blunt force trauma and contributing to the resident's death. This citation pertains to intake number 2642837. Per the facility face sheet Resident #4 (R40 was an [AGE] year-old who resided at the facility since [DATE]. Diagnoses included muscle weakness, age related physical disability, and morbid severe) obesity due to excess calories. Review of an incident report dated [DATE] revealed Certified Nurse Aid (CNA) C informed a nurse that while providing a brief change R4 rolled out of bed onto the floor. The report further revealed R4 was assessed to have a skin tear to the left elbow, a hematoma (bruising) to the left knee, and left side of the head. [...]
April 10, 2025Standard inspection · 5 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 10, 2025
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to effectively clean and maintain food service equipment effecting 134 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, reduced air quality, and inadequate sanitization of dishware and utensils.
  2. F
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 10, 2025
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant effecting 138 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and reduced air quality.
  3. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 10, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to consistently honor a resident's choices regarding his daily routine and failed to facilitate the ability to go outside when requested, in one of two residents reviewed for choices (Resident #117).
  4. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 10, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure oral care was provided to one (R81) of two reviewed.
  5. B
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    F557 · Resident Rights · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) May 10, 2025
    Inspectors wroteBased on observation, interview and record review the facility failed to exercise reasonable care for the protection of one of two resident's, Resident #117 (R117) personal property from loss, resulting in loss of personal clothing and potentially affecting resident's psychological wellbeing.
March 19, 2025Complaint inspection · 5 citations
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 4, 2025
    Inspectors wroteBased on observations, interviews and record review, the facility failed to implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act in one (R102) of four residents reviewed for abuse. Review of the medical record reflected R102 was admitted to the facility on [DATE], with diagnoses that included anxiety disorder, vascular dementia, and dementia with behavior disturbances. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/20/25, reflected R102 scored 11 out of 15 (cognitively impaired) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of a Nursing-Progress Note dated 3/8/25 at 4:26 PM revealed Resident [R102] verbally abusing resident. Resident stated he would smack another resident. [...]
  2. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 4, 2025
    Inspectors wroteBased on interview and record review the facility failed to, investigate allegations of abuse for one out of four residents (Residents #102). Findings Include: Review of the medical record reflected R102 was admitted to the facility on [DATE], with diagnoses that included anxiety disorder, vascular dementia, and dementia with behavior disturbances. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/20/25, reflected R102 scored 11 out of 15 (cognitively impaired) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of a Nursing-Progress Note dated 3/8/25 at 4:26 PM revealed Resident [R102] verbally abusing resident. Resident stated he would smack another resident. The note author was identified as Licensed Practical Nurse (LPN) T. In an interview on 3/19/25 at 1:14 PM, LPN T stated that she was familiar with R102. [...]
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 4, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to develop and implement comprehensive care plans for two (Resident #102 and #103) of three reviewed. Review of the medical record reflected R102 was admitted to the facility on [DATE], with diagnoses that included anxiety disorder, vascular dementia, and dementia with behavior disturbances. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 1/20/25, reflected R102 scored 11 out of 15 (cognitively impaired) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of R102's Care Plan revealed R102 ambulated independently with the use of a walker. Review of the medical record reflected R103 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included aphasia. [...]
  4. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 4, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide showers per care plan for two (Resident #104, #105) of three reviewed for activities of daily living.
  5. D
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 4, 2025
    Inspectors wroteThis citation pertains to intake numbers MI00150030 and MI00150146. Based on observation, interview, and record review the facility failed to maintain sufficient staff to meet residents' needs timely and provide scheduled showers for three (Resident #101, #104, #105) of seven reviewed for staffing. Resident #101 (R101) Review of the medical record reflected R101 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included muscle weakness and contractures of the left and right hand. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 2/9/25, reflected R101 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). R101's Care Plan reflected she required assistance of two staff members via mechanical lift for transferring. [...]
November 21, 2024Complaint inspection · 2 citations
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 24, 2024
    Inspectors wroteThis citation pertains to Intake MI00147863 Based on interview and record review, the facility failed to develop a comprehensive care plan for 1 (R203) of 4 residents reviewed which would include intervention for communication and coordination with endocrinology for management of diabetes resulting in the potential for a lack of needed care.
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 24, 2024
    Inspectors wroteThis citation pertains to Intake MI00147863 Based on interview and record review the facility failed to follow physician's order for communication and coordination with endocrinology for management of diabetes care for 1 (R3) of 4 residents reviewed resulting in high glucose levels.
August 7, 2024Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 20, 2024
    Inspectors wrotePertaining to Intake MI00145739: Based on interview and record review the facility failed to administer medications as ordered for one (R2) of three reviewed, resulting in R2's strong dissatisfaction with care, final refusal of continued stay, and resident leaving the facility to obtain medical care.
March 26, 2024Standard inspection · 12 citations
  1. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) April 10, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure coordination and timely follow-up related to medical appointments required for a surgical procedure for one resident (R3) of 26 residents reviewed for quality of care, resulting in an avoidable emergent surgery and overall decline in a resident's health condition and psychosocial harm with increased feelings of anxiety and mistrust.
  2. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 10, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to maintain sanitary conditions in the kitchen resulting in an increased potential for cross contamination of food and foodborne illness, potentially affecting 130 residents who receive meal services (1 nothing by mouth residents, or NPO) out of the facility's total census of 131 residents.
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 10, 2024
    Inspectors wroteResident #55 According to the clinical record, including the Minimum Data Set (MDS) dated [DATE], R55 was admitted to the facility on [DATE] with diagnosis that included seizure disorder. R55 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS) assessment. On 03/19/24 at 12:45 pm during an interview with R55, he reported he had a concern with the staffs chronic use of cell phones while providing care was upsetting to him. R55 elaborated that he believes the fact most staff do not wear name tags, exacerbates the issue. On 03/21/24 09:12 AM, during an interview with Registered Nurse (RN) V reported she was aware of complaints that staff talk on their phones/watches, and utilize the use of ear buds to try to conceal it. RN V stated for the most part this was agency staff. [...]
  4. D
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 10, 2024
    Inspectors wroteBased on interview and record review, the facility failed to address and resolve grievances reported in Resident Council Meetings as stated during a confidential Resident Council meeting, resulting in unresolved concerns and unmet needs of residents.
  5. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 10, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure the accuracy of one discharge Minimum Data Set (MDS) assessment for one resident (resident #122) of 2 reviewed for discharge.
  6. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 10, 2024
    Inspectors wroteBased on interview and record review the facility failed to confirm that the Pre-admission Screening (PAS)/Annual Resident Review (ARR) (PASARR) Level I determination request was sent to the Community Mental Health Service Program (CMHSP) for a level II Omnibus Budget Reconciliation Act (OBRA) evaluation for one (Resident #26 ) of two reviewed for PASARR, resulting in the potential for delayed mental health services and unmet psychosocial needs.
  7. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 10, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement comprehensive care plans for 2 (Resident #78 and Resident #110) of 26 residents reviewed, resulting in the potential for unmet care needs, weight loss and increased injury risk with recurrent falls.
  8. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 10, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide assistance with activities of daily living (ADLs) for 1 (Resident #78) of 3 residents reviewed, resulting in unmet care needs and the potential for a decline in emotional and physical health.
  9. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 10, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to obtain catheter orders for catheter care for one (Resident #3) of one reviewed for catheters, resulting in the potential for increased risk of infection. Findings Include: According to the facility's policy titled Catheter Care with an issued date of 8/24/23 It is the policy of this facility to ensure that residents with indwelling catheters receive appropriate catheter care and maintain their dignity and privacy when indwelling catheters are in use. General Guidelines: Catheter care will be performed every shift and as needed by nursing personnel . [...]
  10. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 10, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure nutritional and hydration needs were met and failed to obtain weights per policy for resident (Resident #110) of 5 residents reviewed for nutrition, resulting in the potential for altered nutrition status and unmet needs. Findings Include: Review of the facility's policy titled Weights with a revision date of 2/1/24 reflected the guidelines for obtaining weights. The policy stated .weights are obtained upon admission and then weekly for a total of four weeks . Review of an medical record revealed Resident #110 (R110) admitted to the facility on [DATE] with diagnoses which included repeated falls, muscle weakness, depression, pressure ulcers, severe protein-calorie malnutrition, and other drug induced secondary Parkinsonism. [...]
  11. D
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 10, 2024
    Inspectors wroteBased on interview and record review, the facility failed to provide sufficient staff to meet resident needs as reported in a confidential Resident Council meeting and Resident #'s (2,8,49, 55, 59 and 80) resulting in anger, frustration, increased risk of falls and the potential for unmet care needs.
  12. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 10, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure opened medications were appropriately labeled and stored (R17, R60, R33) and that expired medications were disposed of in 4 of 8 medication carts reviewed for labeling and storage, resulting in the potential for decreased medication efficacy and adverse side effects.
February 8, 2024Complaint inspection · 1 citation
  1. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 17, 2024
    Inspectors wroteThis citation pertains to Intake #MI00142268 Based on interview and record review the facility failed to thoroughly investigate an allegation of abuse, and report the findings to the State Agency for one resident (Resident #3) of three residents reviewed for abuse and neglect.
December 5, 2023Complaint inspection · 2 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 15, 2023
    Inspectors wroteThis citation pertains to intake number MI00141165. Based on observation, interview, and record review the facility failed to prevent a fall for one out of three residents (Resident #3) resulting in right and left tibia (shinbone), and right femur (large upper leg bone) fractures. Findings Included: Per Resident #3's (R3) Minimum Data Set (MDS), R3 was discharged to the hospital on [DATE] with an anticipated return to the facility. Review of an MDS dated [DATE], revealed R3 had a Brief Interview for Mental Status (BIMS) score of 10 out of 15 (moderately impaired cognition). The assessment revealed that both of R3's legs were impaired, and also R3 was totally dependent on staff for rolling right to left while in bed. Review of R3's list of diagnoses revealed R3 had multiple sclerosis (MS-a disease that affects the central nervous system). [...]
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 15, 2023
    Inspectors wroteThis citation pertains to intake number MI00141165. Based on observation, interview, and record review the facility failed to ensure care plan interventions were followed for one out of eight residents (Resident #3), resulting in a right and left tibia (shinbone) and right femur (upper leg bone) fracture from a fall out of bed. Findings Included: Per Resident #3's (R3) Minimum Data Set (MDS), R3 was discharged to the hospital on [DATE] with an anticipated return to the facility. Review of an MDS dated [DATE], revealed R3 had a Brief Interview for Mental Status (BIMS) score of 10 out of 15 (moderately impaired cognition). The assessment revealed that both of R3's legs were impaired, and also R3 was totally dependent on staff for rolling right to left while in bed. Review of R3's list of diagnoses revealed R3 had multiple sclerosis (MS-a disease that affects the central nervous system). [...]

Fire safety inspections

11 fire safety citations on file: 2 on July 9, 2026, 6 on April 10, 2025, 3 on March 26, 2024.

Every fire safety citation11 citations
  1. F
    Provide properly protected cooking facilities.
    K 324 · July 9, 2026 · Corrected (the home has a date of correction)
  2. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · July 9, 2026 · Corrected (the home has a date of correction)
  3. F
    Provide properly protected cooking facilities.
    K 324 · April 10, 2025 · Corrected (the home has a date of correction)
  4. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · April 10, 2025 · Corrected (the home has a date of correction)
  5. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · April 10, 2025 · Corrected (the home has a date of correction)
  6. E
    Conform to length requirements for dead end corridors.
    K 251 · April 10, 2025 · Corrected (the home has a date of correction)
  7. E
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · April 10, 2025 · Corrected (the home has a date of correction)
  8. E
    Install an approved automatic sprinkler system.
    K 351 · April 10, 2025 · Corrected (the home has a date of correction)
  9. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 26, 2024 · Corrected (the home has a date of correction)
  10. F
    Provide a written emergency evacuation plan.
    K 711 · March 26, 2024 · Corrected (the home has a date of correction)
  11. F
    Have simulated fire drills held at unexpected times.
    K 712 · March 26, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
December 5, 2023Fine $15,593

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMichiganUnited States
All nursing staff (RN, LPN and aides)3.713.993.86
Registered nurses0.590.780.69
All nursing staff on weekends3.203.503.42
Nurse aides1.76
Licensed practical nurses1.37
Nursing staff turnover (share who left in a year)50.3%44.1%45.8%
Registered nurse turnover36.8%39.2%42.9%
Administrators who left0

CMS expects 3.61 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.92 on weekdays and 3.20 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.51 in April to June 2025 to 3.71 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.710.593.923.20 0.0%0 of 90139
Oct to Dec 20253.860.634.053.38 0.0%0 of 92133
Jul to Sep 20253.860.534.023.43 3.9%0 of 92137
Apr to Jun 20253.510.493.653.16 9.6%0 of 91144
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Michigan, Jan to Mar 20263.950.704.143.453.3%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Michigan

JobMedianMiddle halfEmployed
Michigan, all employers
CNAs (nursing assistants)$19.03$18.35 to $21.5943,290
LPNs and LVNs$31.47$29.83 to $35.5210,880
Registered nurses$45.34$39.46 to $49.74104,950
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Optalis Health and Rehabilitation of Ann Arbor. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMichiganUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
6.110.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.20.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.51.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.43.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.51.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
6.112.014.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.05.14.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
7.414.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
28.624.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
6.911.712.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.51.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.81.61.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Optalis Health and Rehabilitation of Ann Arbor's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (57.2% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

57.2% this home

Better than the national rate

US median of homes 51.5% · Michigan: 89 better, 22 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 296 eligible stays.

Potentially preventable readmissions

11.8% this home

No different from the national rate

US median of homes 10.7% · Michigan: 0 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 305 eligible stays.

Infections that led to a hospital stay

5.6% this home

No different from the national rate

US median of homes 7.1% · Michigan: 1 better, 1 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 184 eligible stays.

Self-care and mobility at discharge

79.9% this home

Median of homes: Michigan57.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 159 residents counted.

Falls with major injury

0.0% this home

Median of homes: Michigan0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 219 residents counted.

New or worsened pressure ulcers

0.5% this home

Median of homes: Michigan1.3% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 219 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Michigan99.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 76 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: OPTALIS ANN ARBOR OPCO LLC. CMS links this home to Optalis Health & Rehabilitation, a group of 36 nursing homes averaging 2.4 stars overall.

NameRoleTypeShareSince
Om Holdco 5 LLC5% or greater direct ownership interestOrganization100%04/07/2023
Charles Franklin LLC5% or greater indirect ownership interestOrganization04/07/2023
Charles Westland LLC5% or greater indirect ownership interestOrganization04/07/2023
Hemant Shah 2018 Irrevocable Trust5% or greater indirect ownership interestOrganization04/07/2023
Optalis LP Investors 5 LLC5% or greater indirect ownership interestOrganization04/07/2023
Snw LLC5% or greater indirect ownership interestOrganization04/07/2023
Optum Management Solutions. IncIndirect ownership interestOrganization04/07/2023
Swalwell, AmyOperational/managerial controlIndividual01/01/2025
Charles Franklin LLCAdp of the SNFOrganization12/30/2025
Charles Westland LLCAdp of the SNFOrganization12/30/2025
Cliftonlarsonallen LLPAdp of the SNFOrganization01/01/2025
Forbright BankAdp of the SNFOrganization01/26/2026
Hemant Shah 2018 Irrevocable TrustAdp of the SNFOrganization12/30/2025
Obs of Mi LLCAdp of the SNFOrganization12/01/2025
Om Holdco 5 LLCAdp of the SNFOrganization05/12/2026
Optalis LP Investors 5 LLCAdp of the SNFOrganization12/30/2025
Paar 108 LLCAdp of the SNFOrganization12/30/2025
Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. PatelAdp of the SNFOrganization12/30/2025
Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. PatelAdp of the SNFOrganization12/30/2025
Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020Adp of the SNFOrganization12/30/2025
Rajan G Patel 2020 Irr Fam Tr Uad 12-3-2020Adp of the SNFOrganization12/30/2025
Schlaupitz MadhavanAdp of the SNFOrganization01/01/2025
Snw LLCAdp of the SNFOrganization12/30/2025
Lewis, DejuanaAdp of the SNFIndividual12/01/2025
Saleh, MohammadAdp of the SNFIndividual12/01/2025
Swalwell, AmyAdp of the SNFIndividual05/12/2026

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on July 9, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 8 problems in this area, most recently on July 9, 2026: "PASARR screening for Mental disorders or Intellectual Disabilities"
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on July 9, 2026: "Honor the resident's right to organize and participate in resident/family groups in the facility."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on July 9, 2026: "Respond appropriately to all alleged violations."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.20 hours per resident per day, below the Michigan average of 3.50.

Other nursing homes nearby

Michigan contacts for a concern about a nursing home

These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.

Common questions

What is Optalis Health and Rehabilitation of Ann Arbor's Medicare star rating?
CMS rates Optalis Health and Rehabilitation of Ann Arbor 3 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Optalis Health and Rehabilitation of Ann Arbor get at its last inspection?
11 health deficiencies at the standard inspection on July 9, 2026. The Michigan average is 9.9.
Has Optalis Health and Rehabilitation of Ann Arbor been fined?
Yes. CMS lists 1 fine totaling $15,593 in the last three years.
Does Optalis Health and Rehabilitation of Ann Arbor accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Optalis Health and Rehabilitation of Ann Arbor?
CMS lists 26 owners and managers, and links the home to Optalis Health & Rehabilitation. Legal business name: OPTALIS ANN ARBOR OPCO LLC.

Sources

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