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Good Shepherd Home Raker Center

601 St. John Street, Allentown, PA 18103 · Lehigh County · (610) 776-3199

99 certified beds, about 97 residents a day · Non profit - Church related · Medicare and Medicaid since 1967

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
4 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 395018 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on September 23, 2025, inspectors cited 3 health deficiencies (the Pennsylvania average is 10, the national average 9.2).

Of 12 health citations since October 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.79 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 1.37 of those hours.

32.1% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
7D
1E
2F
Potential for minimal harm
0A
0B
1C
July 21, 2026Complaint inspection · 1 citation
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 11, 2026
    Inspectors wroteBased on review of facility policy, clinical records, facility documentation, and staff interview, it was determined the facility failed to ensure each resident was free from physical abuse which resulted in physical injuries of abrasions and ecchymosis for one of six sampled residents. (Resident 1)
September 23, 2025Standard inspection · 3 citations
  1. D
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 3, 2025
    Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to ensure that residents were free from potential chemical restraints for one of five sampled residents who were ordered psychotropic medications. (Resident 26)
  2. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 3, 2025
    Inspectors wroteBased on clinical record review, observation, and staff interview, it was determined that the facility failed to ensure that the Minimum Data Set (MDS) assessments were completed to accurately reflect the residents' current status for three of 20 sampled residents. (Residents 1, 2, and 7)
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 3, 2025
    Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to develop a comprehensive care plan that addressed each resident's needs as identified in the comprehensive assessment for two of 20 sampled residents. (Residents 16 and 36)
August 22, 2024Standard inspection · 4 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on observation and review of facility documentation, it was determined that the facility failed to store and serve food under sanitary conditions in the kitchen.
  2. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on clinical record review, observation, and resident interview, it was determined that the facility failed to ensure that a call bell was accessible for one of 20 sampled residents. (Resident 53)
  3. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on review of the Resident Assessment Instrument (RAI) User's Manual and clinical record review, it was determined that the facility failed to timely complete and transmit Minimum Data Set (MDS) assessments for three of 20 sampled residents. (Residents 32, 48, 67)
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on clinical record review, resident interview, and staff interview, it was determined that the facility failed to ensure that physician's orders were implemented for two of 20 sampled residents. (Residents 50, 61)
October 13, 2023Standard inspection · 4 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on observation and interview, it was determined that the facility failed to store food under sanitary conditions in the kitchen.
  2. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on observation, it was determined that the facility failed to provide a comfortable, homelike environment for residents, staff and public on two of three nursing units. ([NAME] 3 and [NAME] 4)
  3. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on clinical record review, observation and staff interview, it was determined that the facility failed to provide services and treatment to prevent further limitations in range of motion for one of six sampled residents with limitations in range of motion. (Resident 72)
  4. C
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on observation, it was determined that the facility failed to dispose of trash and refuse properly.

Fire safety inspections

13 fire safety citations on file: 4 on September 23, 2025, 4 on August 22, 2024, 5 on October 13, 2023.

Every fire safety citation13 citations
  1. E
    Use approved construction type or materials.
    K 161 · September 23, 2025 · Corrected (the home has a date of correction)
  2. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · September 23, 2025 · Corrected (the home has a date of correction)
  3. C
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · September 23, 2025 · Corrected (the home has a date of correction)
  4. C
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · September 23, 2025 · Corrected (the home has a date of correction)
  5. E
    Use approved construction type or materials.
    K 161 · August 22, 2024 · Corrected (the home has a date of correction)
  6. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · August 22, 2024 · Corrected (the home has a date of correction)
  7. E
    Install corridor and hallway doors that block smoke.
    K 363 · August 22, 2024 · Corrected (the home has a date of correction)
  8. E
    Have simulated fire drills held at unexpected times.
    K 712 · August 22, 2024 · Corrected (the home has a date of correction)
  9. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · October 13, 2023 · Corrected (the home has a date of correction)
  10. E
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · October 13, 2023 · Corrected (the home has a date of correction)
  11. E
    Ensure proper usage of power strips and extension cords.
    K 920 · October 13, 2023 · Corrected (the home has a date of correction)
  12. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 13, 2023 · Corrected (the home has a date of correction)
  13. D
    Install corridor and hallway doors that block smoke.
    K 363 · October 13, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homePennsylvaniaUnited States
All nursing staff (RN, LPN and aides)4.793.893.86
Registered nurses1.370.790.69
All nursing staff on weekends4.343.533.42
Nurse aides2.75
Licensed practical nurses0.67
Nursing staff turnover (share who left in a year)32.1%44.5%45.8%
Registered nurse turnover27.3%39.9%42.9%
Administrators who left0

CMS expects 5.47 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.97 on weekdays and 4.34 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.80 in April to June 2025 to 4.79 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.791.374.974.34 3.4%0 of 9097
Oct to Dec 20254.651.454.834.21 0.5%0 of 9297
Jul to Sep 20254.771.455.014.14 0.0%0 of 9296
Apr to Jun 20254.801.575.054.18 1.4%0 of 9195
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Pennsylvania, Jan to Mar 20263.690.653.823.3411.3%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Pennsylvania

JobMedianMiddle halfEmployed
Pennsylvania, all employers
CNAs (nursing assistants)$21.44$18.88 to $22.5267,740
LPNs and LVNs$30.74$29.02 to $35.0138,260
Registered nurses$46.36$38.75 to $50.35146,520
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homePennsylvaniaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
10.916.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.20.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.81.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.03.13.2
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.14.84.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
14.217.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
17.322.523.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
0.09.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.71.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.51.21.8

Owners and operators

Legal business name: GOOD SHEPHERD HOME LONG TERM CARE FACILITY, INC.

NameRoleTypeShareSince
Good Shepherd Rehabilitation NetworkIndirect ownership interestOrganization08/16/1988
Beste, AnneManaging control - governing bodyIndividual09/27/2017
Decampli, DavidManaging control - governing bodyIndividual02/28/2024
Decampli, PamelaManaging control - governing bodyIndividual09/27/2017
Emrick, PaulManaging control - governing bodyIndividual09/17/2025
Fessler, DavidManaging control - governing bodyIndividual09/27/2017
Green, MatthewManaging control - governing bodyIndividual02/28/2024
Gustave, LoriManaging control - governing bodyIndividual09/29/2021
Haymon, ElsbethManaging control - governing bodyIndividual09/29/2021
Lynch, ThomasManaging control - governing bodyIndividual09/27/2017
Marles, BlakeManaging control - governing bodyIndividual02/28/2024
Mendles, Jo-AnnManaging control - governing bodyIndividual02/28/2024
Pessina, MichaelManaging control - governing bodyIndividual09/28/2022
Possinger, MitchellManaging control - governing bodyIndividual09/17/2025
Salicetti, VictorManaging control - governing bodyIndividual10/03/2019
Spigel, MichaelManaging control - governing bodyIndividual08/03/2020
Topper, MauraManaging control - governing bodyIndividual09/27/2023
Young, EricManaging control - governing bodyIndividual07/01/2025
Beste, AnneCorporate directorIndividual09/27/2017
Decampli, DavidCorporate directorIndividual02/28/2024
Decampli, PamelaCorporate directorIndividual09/27/2017
Emrick, PaulCorporate directorIndividual09/17/2025
Fessler, DavidCorporate directorIndividual09/27/2017
Green, MatthewCorporate directorIndividual02/28/2024
Gustave, LoriCorporate directorIndividual09/29/2021
Haymon, ElsbethCorporate directorIndividual09/29/2021
Lynch, ThomasCorporate directorIndividual09/27/2017
Marles, BlakeCorporate directorIndividual02/28/2024
Mendles, Jo-AnnCorporate directorIndividual02/28/2024
Pessina, MichaelCorporate directorIndividual09/28/2022
Possinger, MitchellCorporate directorIndividual09/17/2025
Salicetti, VictorCorporate directorIndividual10/03/2019
Spigel, MichaelCorporate directorIndividual08/03/2020
Topper, MauraCorporate directorIndividual09/28/2016
Young, EricCorporate directorIndividual07/01/2025
Lynch, ThomasCorporate officerIndividual09/26/2024
Pessina, MichaelCorporate officerIndividual09/26/2024
Spigel, MichaelCorporate officerIndividual08/03/2020
Topper, MauraCorporate officerIndividual09/27/2023
Good Shepherd Rehabilitation NetworkOperational/managerial controlOrganization08/16/1988
Kane, CarrieOperational/managerial controlIndividual11/07/2022
Beste, AnneTrustee of the SNFIndividual09/27/2017
Decampli, DavidTrustee of the SNFIndividual02/28/2024
Decampli, PamelaTrustee of the SNFIndividual09/27/2017
Emrick, PaulTrustee of the SNFIndividual09/17/2025
Fessler, DavidTrustee of the SNFIndividual09/27/2017
Green, MatthewTrustee of the SNFIndividual02/28/2024
Gustave, LoriTrustee of the SNFIndividual09/29/2021
Haymon, ElsbethTrustee of the SNFIndividual09/29/2021
Lynch, ThomasTrustee of the SNFIndividual09/27/2017
Marles, BlakeTrustee of the SNFIndividual02/28/2024
Mendles, Jo-AnnTrustee of the SNFIndividual02/28/2024
Pessina, MichaelTrustee of the SNFIndividual09/28/2022
Possinger, MitchellTrustee of the SNFIndividual09/17/2025
Salicetti, VictorTrustee of the SNFIndividual10/03/2019
Spigel, MichaelTrustee of the SNFIndividual08/03/2020
Topper, MauraTrustee of the SNFIndividual09/27/2023
Young, EricTrustee of the SNFIndividual07/01/2025
Dostal, PatrickAdp of the SNFIndividual01/01/2020
Kane, CarrieAdp of the SNFIndividual02/06/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on September 23, 2025: "Ensure each resident receives an accurate assessment."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on August 22, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on July 21, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on August 22, 2024: "Reasonably accommodate the needs and preferences of each resident."

Other nursing homes nearby

Pennsylvania contacts for a concern about a nursing home

These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.

Common questions

What is Good Shepherd Home Raker Center's Medicare star rating?
CMS rates Good Shepherd Home Raker Center 2 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Good Shepherd Home Raker Center get at its last inspection?
3 health deficiencies at the standard inspection on September 23, 2025. The Pennsylvania average is 10.
Has Good Shepherd Home Raker Center been fined?
CMS lists no fines in the last three years.
Does Good Shepherd Home Raker Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Good Shepherd Home Raker Center?
CMS lists 60 owners and managers. Legal business name: GOOD SHEPHERD HOME LONG TERM CARE FACILITY, INC.

Sources

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