Green Country Care Center
3601 North Columbia, Tulsa, OK 74110 · Tulsa County · (918) 428-3600
114 certified beds, about 77 residents a day · For profit - Corporation · Medicare and Medicaid since 2003
Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 375421 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on November 15, 2024, inspectors cited 8 health deficiencies (the Oklahoma average is 6.4, the national average 9.2).
Of 27 health citations since September 2022, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $8,281 in the last three years; the largest was $8,281, and the latest is dated March 20, 2026.
Nurses and nurse aides worked 3.69 hours per resident per day, against 3.79 across Oklahoma and 3.86 nationally. Registered nurses accounted for 0.11 of those hours.
33.3% of nursing staff left within the year CMS measured (Oklahoma average 55.5%).
CMS links it to Phoenix Healthcare, an affiliated group of 6 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
509/22
1209/23
811/24
103/25
103/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 27 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
20D
6E
0F
Potential for minimal harm
0A
0B
0C
March 20, 2026Complaint inspection · 1 citation
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteA past noncompliance Immediate Jeopardy (IJ) situation was determined to exist effective 03/10/26 at 4:00 a.m. related to the facility's failure to ensure a resident with moderately impaired cognition and history of elopement did not elope unnoticed from the facility. On 03/19/26, the Oklahoma State Department of Health verified the existence of the past noncompliance IJ related to the facility's failure to prevent a resident's elopement. The past noncompliance IJ was removed effective 03/10/26 at 1:30 p.m., when the facility had put the following measures in place to prevent recurrence.a. [...]
March 26, 2025Complaint inspection · 1 citation
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident or their legal representative received education regarding the benefits and potential side effects of the influenza immunization and obtain consent before administering the immunization for 1 (#4) of 3 sampled residents reviewed for immunizations. The administrator identified 74 residents resided in the facility
November 15, 2024Standard inspection, Complaint inspection · 8 citations
- E The resident has the right to receive notices in a format and a language he or she understands.
Inspectors wroteBased on observation and interview, the facility failed to provide access to notifications of resident rights, ombudsman contact information, and state agency contact information. The administrator identified 76 residents resided in the facility.
- E Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record review and interview, the facility failed to provide information to formulate an advance directive for three (#22, 66, and #71) of three sampled residents who were reviewed for advance directives. The administrator identified 75 residents who resided in the facility.
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and interview, the facility failed to ensure advance beneficiary notices had been provided for two (#22 and #47) of three sampled residents reviewed for beneficiary notices. The Entrance Conference Worksheet documented ten residents who remained in the facility with skilled days remaining in the past six months.
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on record review and interview, the facility failed to ensure assessments were encoded and transmitted for one (#128) of one sampled resident reviewed for assessments. The administrator identified 76 residents who resided in the facility.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, record review, and interview, the facility failed to update the care plan for two (#22 and #128) of two sampled residents whose care plans were reviewed. The administrator identified 76 residents resided in the facility.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure showers to dependent residents for one (#128) of one sampled resident who was reviewed for ADL care. The DON identified 62 residents who were dependent on staff for bathing.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure medications were dated when opened for one (North hall medication cart) of two medication carts observed. The DON identified four medication carts in the facility.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and interview, the facilty failed to ensure infection control was maintained during feeding assistance for one (#55) of one sampled resident observed for meal assistance. The administrator identified 20 residents dependent on staff for meal assistance.
September 28, 2023Standard inspection, Complaint inspection · 12 citations
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation and interview, the facility failed to ensure resident dignity related to: a. Res #50 was not disrobe and/or expose themselves in front of other residents and staff in the dining room and on the unit; b. the residents on the locked unit had on proper foot-wear when in the dining room and on the unit; and c. staff did not stand while assisting residents to eat. The Resident Census and Condition of Residents form documented 79 residents who resided in the facility.
- E Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on record review and interview the facility failed to act upon a dietitian recommendation timely for one (#50) of four sampled residents reviewed for nutrition. The Resident Census and Conditions of Residents form documented 79 residents resided in the facility.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and interview, the facility failed to ensure staff used proper hand hygiene when serving meals and assisting residents to eat in the dining room. The Resident Census and Conditions of Residents form documented 79 residents resided in the facility.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record review and interview, the facility failed to ensure an Oklahoma DNR consent form was dated for one (#60) of one resident reviewed for advance directives. The Resident Census and Condition of Residents form documented 79 residents who reside in the facility.
- D Assess the resident when there is a significant change in condition
Inspectors wroteBased on record review and interview, the facility failed to ensure a significant change assessment was completed when a resident had a decline in two or more areas of ADLs for one (#62) of 20 sampled residents reviewed for assessments. The Resident Census and Conditions of Residents report, dated 09/25/23, documented 79 residents resided in the facility.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on record review and interview, the facility failed to ensure the state was notified of a new serious mental illness for one (#50) of two sampled resident reviewed for PASRR. The Resident Census and Conditions of Residents report documented 32 residents had documented psychiatric diagnosis.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on record review and interview, the facility failed to ensure the OHCA was notified of residents with serious mental illness for one (#63) of two sampled residents reviewed for PASRR evaluations. The Resident Census and Conditions of Residents report documented 32 residents had documented psychiatric diagnosis.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure comprehensive care plans were developed and/or implemented to address the residents' needs related to a wandering and behavior care plan for one (#50); and the use of a broda chair for one (#60) of 18 residents whose care plans were reviewed. The Resident Census and Conditions of Residents form documented 79 residents resided in the facility.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation and interview, the facility failed to ensure a physician order for Tuba grips was followed for one (#31) of one sampled resident for edema. The Resident Census and Conditions of Residents form documented 79 residents resided in the facility.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure residents received the supervision and assistance to prevent falls for one (#31) of three sampled residents reviewed for falls. The Resident Census and Conditions of Residents form, documented 79 residents resided at the facility.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on record review and interview, the facility failed to ensure an antipsychotic medication was administered as ordered for one (#29) of five sampled residents reviewed for medications. The Resident Census and Conditions of Residents form documented 30 residents in the facility were receiving antipsychotic medications.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident who received psychotropic medications received a gradual dose reduction for one (#60) of five sampled residents reviewed for unnecessary medications. The Resident Census and Conditions of Residents form documented 63 residents received psychoactive medications.
September 2, 2022Standard inspection · 5 citations
- E Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record review and interview, the facility failed to ensure advanced directives (Do Not Resuscitate) were completed to include the required signatures for one (#44) of two sampled residents who were reviewed for advanced directives. The Resident Census and Conditions of Residents form identified 76 residents who resided in the facility.
- D Assess the resident when there is a significant change in condition
Inspectors wroteBased on record review and interview, the facility failed to ensure a significant change assessment was completed when a resident elected the hospice benefit for one (#26) of one sampled residents who were reviewed for hospice services. The Resident Census and Conditions of Residents form identified three residents who received hospice services.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interview, the facility failed to ensure quarterly assessments accurately reflected the resident's current status when a resident elected the hospice benefit for one (#26) of one sampled residents who were reviewed for hospice services. The Resident Census and Conditions of Residents form identified three residents who received hospice services.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on record review and interview, the facility failed to ensure the resident and/or resident representative was provided a summary of the resident's baseline care plan for two (#43 and #39) of 11 sampled residents whose baseline care plans were reviewed. The Resident Census and Conditions of Residents form identified 76 residents who resided in the facility.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on record review and interview, the facility failed to ensure monthly medication regimen reviews were addressed by the physician for one (#24) of five sampled residents who were reviewed for unnecessary medications. The Resident Census and Conditions of Residents form identified 76 residents who resided in the facility.
Fire safety inspections
11 fire safety citations on file: 3 on November 15, 2024, 4 on September 28, 2023, 4 on September 2, 2022.
Every fire safety citation11 citations
- E Provide properly protected cooking facilities.
- E Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- C Inspect, test, and maintain automatic sprinkler systems.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Provide properly protected cooking facilities.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F Inspect, test, and maintain automatic sprinkler systems.
- E Provide properly protected cooking facilities.
- E Install an approved automatic sprinkler system.
- E Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| March 20, 2026 | Fine | $8,281 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Oklahoma | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.69 | 3.79 | 3.86 |
| Registered nurses | 0.11 | 0.34 | 0.69 |
| All nursing staff on weekends | 3.87 | 3.44 | 3.42 |
| Nurse aides | 2.71 | ||
| Licensed practical nurses | 0.87 | ||
| Nursing staff turnover (share who left in a year) | 33.3% | 55.5% | 45.8% |
| Registered nurse turnover | not reported | 53.6% | 42.9% |
| Administrators who left | 4 |
CMS expects 3.01 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.62 on weekdays and 3.87 on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.61 in April to June 2025 to 3.69 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.69 | 0.11 | 3.62 | 3.87 | 0.0% | 0 of 90 | 77 |
| Oct to Dec 2025 | 4.15 | 0.15 | 4.08 | 4.32 | 0.0% | 1 of 92 | 77 |
| Jul to Sep 2025 | 3.86 | 0.15 | 3.86 | 3.84 | 0.0% | 0 of 92 | 79 |
| Apr to Jun 2025 | 3.61 | 0.16 | 3.60 | 3.64 | 0.0% | 0 of 91 | 79 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Oklahoma, Jan to Mar 2026 | 3.79 | 0.32 | 3.94 | 3.42 | 2.2% | 1.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Oklahoma | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 16.9 | 13.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.3 | 2.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.0 | 4.7 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 14.7 | 13.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.8 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 41.9 | 17.5 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.4 | 3.0 | 1.8 |
Owners and operators
Legal business name: PHOENIX HEALTHCARE LLC. CMS links this home to Phoenix Healthcare, a group of 6 nursing homes averaging 2.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Phoenix Healthcare LLC | 5% or greater direct ownership interest | Organization | 09/29/2004 | |
| Cain, Larry | 5% or greater direct ownership interest | Individual | 09/29/2004 | |
| Forvis Mazars LLP | Operational/managerial control | Organization | 10/14/2004 | |
| Phoenix Healthcare LLC | Operational/managerial control | Organization | 09/29/2004 | |
| Phoenix Rehab LLC | Operational/managerial control | Organization | 09/29/2004 | |
| Cliff, Jerry | Operational/managerial control | Individual | 07/29/2024 | |
| Floyd, Shanna | Operational/managerial control | Individual | 06/14/2010 | |
| Harris, Robert | Operational/managerial control | Individual | 07/01/2016 | |
| Jamison, Shlynda | Operational/managerial control | Individual | 05/12/2011 | |
| Young, Cathy | Operational/managerial control | Individual | 04/24/2009 | |
| Cain, Larry | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 10/08/2025 | |
| Forvis Mazars LLP | Adp of the SNF | Organization | 07/23/2025 | |
| Midwest Land & Investment Company | Adp of the SNF | Organization | 11/01/2005 | |
| Phoenix Healthcare LLC | Adp of the SNF | Organization | 07/23/2025 | |
| Cliff, Jerry | Adp of the SNF | Individual | 07/23/2025 | |
| Floyd, Shanna | Adp of the SNF | Individual | 06/14/2010 | |
| Harris, Robert | Adp of the SNF | Individual | 07/23/2025 | |
| Young, Cathy | Adp of the SNF | Individual | 04/24/2009 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 9 problems in this area, most recently on November 15, 2024: "Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on November 15, 2024: "The resident has the right to receive notices in a format and a language he or she understands."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on March 20, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on November 15, 2024: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How long has the current administrator been here?CMS counts 4 administrators who left in the period it measured.
Other nursing homes nearby
- Saint Simeons Episcopal Home Tulsa, 2.9 mi · 4 of 5 stars · 13 citations
- Oklahoma Memory Care Institute Tulsa, 5.8 mi · 2 of 5 stars · 31 citations
- Trinity Woods, Inc. Tulsa, 6.1 mi · 5 of 5 stars · 4 citations
- Emerald Care Center Tulsa Tulsa, 6.5 mi · 1 of 5 stars · 67 citations
- Gracewood Health & Rehab Tulsa, 7 mi · 2 of 5 stars · 24 citations
- Tulsa Nursing Center Tulsa, 7 mi · 4 of 5 stars · 20 citations
- Leisure Village Health Care Center Tulsa, 7.4 mi · 1 of 5 stars · 41 citations
- Baptist Village of Owasso Owasso, 7.5 mi · 3 of 5 stars · 14 citations
Oklahoma contacts for a concern about a nursing home
These are the official offices in Oklahoma. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Oklahoma State Department of Health, Long Term Care Service, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Oklahoma Long-Term Care Ombudsman, Office of the Attorney General, 1-800-211-2116. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: OSDH Long Term Care Surveys search, where Oklahoma publishes its own records on licensed homes.
Common questions
- What is Green Country Care Center's Medicare star rating?
- CMS rates Green Country Care Center 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Green Country Care Center get at its last inspection?
- 8 health deficiencies at the standard inspection on November 15, 2024. The Oklahoma average is 6.4.
- Has Green Country Care Center been fined?
- Yes. CMS lists 1 fine totaling $8,281 in the last three years.
- Does Green Country Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Green Country Care Center?
- CMS lists 18 owners and managers, and links the home to Phoenix Healthcare. Legal business name: PHOENIX HEALTHCARE LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.