Home / Connecticut / New Haven
Grimes Center
1354 Chapel St., New Haven, CT 06511 · South Central Ct County · (203) 867-8300
114 certified beds, about 93 residents a day · Non profit - Corporation · Medicare and Medicaid since 1978
CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 075275 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 30, 2026, inspectors cited 9 health deficiencies (the Connecticut average is 13.4, the national average 9.2).
None of its 22 health citations since December 2021 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.72 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 1.11 of those hours.
23.2% of nursing staff left within the year CMS measured (Connecticut average 37.4%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
212/21
904/24
212/24
901/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 22 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
20D
1E
1F
Potential for minimal harm
0A
0B
0C
January 30, 2026Standard inspection · 9 citations
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #7) reviewed for abuse, the facility failed to protect Resident #7 from verbal abuse and intimidation by Resident #6 after Resident #6 (who resides on a different unit), sat outside Resident #7's room and was verbally aggressive, intimidating and used sexually explicit profanity towards Resident #7.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #7) reviewed for abuse, the facility failed to immediately report when Resident #6 (who resides on a different unit), sat outside Resident #7's room and was verbally aggressive, intimidating and used sexually explicit profanity towards Resident #7.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #7) reviewed for abuse, the facility failed to complete a thorough investigation and protect Resident #7 from further potential abuse by Resident #6 after Resident #6 (who resides on a different unit), sat outside Resident #7's room and was verbally aggressive, intimidating and used sexually explicit profanity towards Resident #7.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #7) reviewed for Pre-admission Screening and Resident Review (PASARR), the facility failed to incorporate the recommendations from the PASARR level II determination into the resident assessment and care plan for a resident with a history of harm directed behaviors and substance abuse.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on review of the clinical record, facility policies, and interviews for 1 of 3 residents (Resident #63) reviewed for pressure ulcers, the facility failed to ensure the care plan was reflective of interventions to address pressure ulcers including a Deep Tissue Injury (DTI) and for 1 of 3 resident (Resident #38) reviewed for nutrition, the facility failed to ensure the care plan was reflective of interventions related to congestive heart failure (CHF).
- D Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy and interview for 1 resident (Resident #2) reviewed for death, the facility failed to utilize a hard surface (backboard) beneath the resident while performing cardiopulmonary resuscitation (CPR) according to the American Heart Association current guidelines.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interview for 1 of 3 residents (Resident #38) reviewed for nutrition, the facility failed to ensure that daily weights were obtained and documented per the physician's order.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy and interviews for 1 resident (Resident #11) reviewed for range of motion, the facility failed to ensure an adaptive device for limited mobility of the right hand was applied according to physician's orders.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for the only sampled resident (Resident #8) reviewed for antibiotic use, the facility failed to ensure the resident with an indwelling medical device and chronic wound was placed on Enhanced Barrier Precautions (EBP), and for the only sampled resident (Resident #16) reviewed for dialysis, the facility failed to ensure a resident with an indwelling medical device was placed on EBP.1. Resident #8 was admitted to the facility on 12/2025 with diagnoses that included a non-pressure chronic ulcer of the left and right heel and left and right midfoot with bone involvement. A physician's order dated 12/26/25 directed to change the dressing to the right foot wound daily, every shift, and to change the wound vac (125 mmHg) dressing to the left foot every Monday, Wednesday, and Friday. [...]
December 5, 2024Complaint inspection · 2 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for the plan of care , the facility failed to ensure a comprehensive care plan with appropriate interventions was implemented for a resident at risk for bruising.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on clinical record review, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for abuse, the facility failed to ensure the charge nurse was notified when it was identified that the resident had purple discoloration to the groin and upper inner thighs.
April 9, 2024Standard inspection, Complaint inspection · 9 citations
- E Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Inspectors wroteBased on facility documentation review, and interviews, the facility failed to ensure a certified Infection Preventionist was employed by the facility.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on review of the clinical record, review of facility documentation and interviews for 3 of 3 residents (Resident #53, #58, and #70) reviewed for advanced directive, the facility failed to ensure the advanced directive form was completed.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on review of the clinical records ,review of facility documentation, and interviews for 3 of 5 residents (Resident #1, 18 and 71), reviewed for hospitalization, the facility failed to ensure the Office of the State Long-Term Care Ombudsman was notified when the residents were transferred to the hospital.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on review of the clinical record, review of facility documentation, and interviews for 2 of 4 residents (Resident #40, Resident #37) reviewed for accidents, the facility failed to provide adequate supervision to prevent a fall resulting in a fracture and the facility failed to ensure appropriate observation and monitoring was conducted for a resident with multiple recurrent falls.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on review of the clinical record, review of facility documentation, and interviews for 1 of 2 residents (Resident #17) reviewed for nutrition, the facility failed to ensure the dietitian had followed up on weight loss.
- D Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on observations, clinical record review, facility documentation, facility policy, and interviews for 1 of 4 residents (Resident #37) reviewed for accidents, the facility failed to ensure adequate nursing staff was available to provide close monitoring for a resident with multiple falls per facility policy.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on review of the clinical record, review of facility documentation, and interviews for 1 of 5 residents (Resident #16) reviewed for unnecessary medications, the facility failed monitor targeted behaviors for antipsychotics use.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, facility documentation, facility policy and interviews, the facility failed to ensure the glucometer was sanitized after use and hand hygiene performed per policy and professional standards of care.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on review of the clinical record, review of facility documentation, and interviews for 1 sampled resident (Resident #145) reviewed for medication error, the facility failed to ensure a laboratory test was obtained per physician's order for a resident receiving an anticoagulant medication which resulted in a significant medication error as the anticoagulant medication was not administered for 13 days.
December 13, 2021Standard inspection · 2 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations during a tour of the Dietary Department, review of facility policy and interviews, the facility failed to ensure foods were dated when opened, refrigerator/freezer temperature logs were completed and trash receptacles were covered.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, review of the clinical records, facility policy, and interviews for 1 of 2 residents (Resident #33) reviewed for pressure ulcers, the facility failed to ensure a Registered Nurse (RN) assessed the wound when a pressure ulcer to the left heel was identified.
Fire safety inspections
4 fire safety citations on file: 4 on January 30, 2026.
Every fire safety citation4 citations
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Properly provide smoke detection systems in areas open to corridors.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Have generator or other power source capable of supplying service within 10 seconds.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Connecticut | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.72 | 3.73 | 3.86 |
| Registered nurses | 1.11 | 0.69 | 0.69 |
| All nursing staff on weekends | 2.92 | 3.37 | 3.42 |
| Nurse aides | 1.74 | ||
| Licensed practical nurses | 0.87 | ||
| Nursing staff turnover (share who left in a year) | 23.2% | 37.4% | 45.8% |
| Registered nurse turnover | 15.0% | 38.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.43 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.04 on weekdays and 2.92 on weekends, 28% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.65 in April to June 2025 to 3.72 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.72 | 1.11 | 4.04 | 2.92 | 0.0% | 0 of 90 | 93 |
| Oct to Dec 2025 | 3.91 | 1.14 | 4.23 | 3.08 | 0.0% | 0 of 92 | 88 |
| Jul to Sep 2025 | 3.66 | 1.01 | 3.96 | 2.90 | 0.0% | 0 of 92 | 89 |
| Apr to Jun 2025 | 3.65 | 1.01 | 3.95 | 2.89 | 0.0% | 0 of 91 | 92 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Connecticut, Jan to Mar 2026 | 3.66 | 0.61 | 3.80 | 3.31 | 6.0% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Connecticut
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Connecticut, all employers | |||
| CNAs (nursing assistants) | $21.53 | $20.14 to $22.68 | 21,380 |
| LPNs and LVNs | $35.43 | $32.05 to $36.94 | 8,540 |
| Registered nurses | $49.39 | $41.40 to $58.58 | 40,110 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Connecticut | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 21.0 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.3 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.9 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.9 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.0 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 13.8 | 16.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.4 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 13.2 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 28.6 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.4 | 10.8 | 12.0 |
Owners and operators
Legal business name: YALE NEW HAVEN CARE CONTINUUM CORPORATION.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Yale New Haven Hospital | 5% or greater direct ownership interest | Organization | 07/29/2012 | |
| Yale-New Haven Health Services Corporation | 5% or greater direct ownership interest | Organization | 09/12/2012 | |
| Work, Carol | W-2 managing employee | Individual | 07/29/2012 | |
| Payne, Douglas | Corporate director | Individual | 04/01/2019 | |
| Balcezak, Thomas | Corporate officer | Individual | 07/29/2012 | |
| Tammaro, Vincent | Corporate officer | Individual | 01/04/2016 | |
| Tammaro, Vincent | Operational/managerial control | Individual | 01/04/2016 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on January 30, 2026: "Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on January 30, 2026: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on January 30, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on January 30, 2026: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.92 hours per resident per day, below the Connecticut average of 3.37.
Other nursing homes nearby
- Advanced Center for Nursing & Rehabilitation New Haven, 0.6 mi · 1 of 5 stars · 70 citations
- West Haven Center for Nursing & Rehabilitation West Haven, 2.4 mi · 2 of 5 stars · 59 citations
- Leeway, Inc New Haven, 2.5 mi · 4 of 5 stars · 23 citations
- Mary Wade Home New Haven, 2.5 mi · 1 of 5 stars · 51 citations
- Whitney Center Hamden, 2.7 mi · 3 of 5 stars · 30 citations
- Autumn Lake Healthcare at the Willows Woodbridge, 3.1 mi · 4 of 5 stars · 25 citations
- New Haven Center for Nursing & Rehabilitation LLC New Haven, 3.2 mi · 1 of 5 stars · 77 citations
- Apple Rehab West Haven West Haven, 3.5 mi · 1 of 5 stars · 65 citations
Connecticut contacts for a concern about a nursing home
These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.
Common questions
- What is Grimes Center's Medicare star rating?
- CMS rates Grimes Center 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Grimes Center get at its last inspection?
- 9 health deficiencies at the standard inspection on January 30, 2026. The Connecticut average is 13.4.
- Has Grimes Center been fined?
- CMS lists no fines in the last three years.
- Does Grimes Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Grimes Center?
- CMS lists 7 owners and managers. Legal business name: YALE NEW HAVEN CARE CONTINUUM CORPORATION.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.