Home / Connecticut / New Haven
Leeway, Inc
40 Albert Street, New Haven, CT 06511 · South Central Ct County · (203) 865-0068
30 certified beds, about 29 residents a day · Non profit - Corporation · Medicare and Medicaid since 1995
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
5 of 5
Staffing
1 of 5
CMS note: This facility reported a high number of days without a registered nurse onsite.
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 075408 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 30, 2025, inspectors cited 4 health deficiencies (the Connecticut average is 13.4, the national average 9.2).
None of its 23 health citations since March 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 0.29 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.06 of those hours.
100.0% of nursing staff left within the year CMS measured (Connecticut average 37.4%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
603/22
806/24
109/24
812/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 23 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
15D
4E
0F
Potential for minimal harm
0A
1B
3C
December 30, 2025Standard inspection · 8 citations
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observations, clinical record reviews, facility documentation, facility policy and interviews for 4 of 12 residents (Resident # 10, Resident #15, Resident #22, and Resident # 23 reviewed for smoking, the facility failed to revise the care plan to indicate smoking privileges, concerns or restrictions.
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on clinical record reviews, facility documentation, facility policy, and interviews for 2 of 2 residents (Resident #34) reviewed for discharges, the facility failed to ensure the Ombudsman was notified of a hospitalization and a discharge to community and for ( Resident #7) reviewed for discharge, the facility failed to provide written notification to the resident's conservator explaining why the resident was being transferred to the hospital
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on clinical record reviews, facility policy, review of documentation, and an interviews for 1 of 1 sampled resident (Resident #7) reviewed for hospitalization, the facility failed to develop and implement comprehensive care plans addressing ongoing recurrent diagnoses, which the resident was subsequently hospitalized and for (Resident #2) reviewed for a urinary tract infection (UTI), the facility failed to develop and implement a comprehensive care plan reflecting a new diagnosis post a hospitalization
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, clinical record reviews, facility policy and interviews for the only sampled resident (Resident #4) reviewed for limitation in range of motion, the facility failed to ensure the resident's right hand splint was applied per the Occupational Therapy ( OT) recommendation, an accurate physician's order to reflect the Occupational Therapy recommendations was in place and the care plan revised to include the current OT recommendation and for the only resident reviewed for hospice (Resident #5), the facility failed to follow physician's orders to obtain weights for a resident with Congestive Heart Failure
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, clinical record reviews, facility documentation, facility policy and interviews for 2 of 12 residents (Resident # 10, and Resident # 29) reviewed for smoking, the facility failed to assess for smoking quarterly and for 1 of 3 residents at risk for smoking ( Resident # 22), the facility failed to investigation an allegation of smoking non-compliance and failed to develop intervention to ensure that all smoking material given to residents on Social Leave Absence are verified and returned to nursing staff and for 1 of 4 residents reviewed for accidents ( Resident # 4), the facility failed to assess the resident after a fall, implement measure to prevent future fall and monitor the resident 72 hours post fall monitoring per facility practice .
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on review of the clinical record, facility documentation, and interviews for 1 of 2 residents (Resident #23) reviewed for bladder and bowel incontinence, the facility failed to ensure Resident #23 was started on a bladder retraining program.
- C Post nurse staffing information every day.
Inspectors wroteBased on observation and interview, the facility failed to ensure the facility daily census and staffing data was posted with complete staffing for the upcoming 24-hour period and posted in a location easily visible to residents and visitors.
- C Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Inspectors wroteBased on a review of the facility Infection Control Program and staff interviews, the facility failed to ensure the Infection Prevention and Control Nurse received a specialized training certificate.
September 12, 2024Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review, facility documentation, and staff interview for three of three residents (Resident #1, Resident #2, Resident #3) reviewed for accidents, the facility failed to ensure the approved LOA list was checked prior to allowing a resident to sign out on a Leave of Absence.
June 6, 2024Standard inspection · 8 citations
- E Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Inspectors wroteBased on clinical record review, and interviews for one sample resident (Resident #22) who was admitted to the facility within the past six months, the facility failed to ensure physician's orders were signed and dated in a timely manner
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, review of facility policy and interviews, the facility failed to ensure foods were dated and labeled appropriately, discard expired foods, and utilize hygienic practices during the handling of prepared food.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, review of facility policy and interviews for one of eight sampled residents (Resident #8) observed for dining, the facility failed to provide a dignified dining experience.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, review of facility policy, and interviews for two sampled residents (Resident #17 and Resident #26) reviewed for positioning and range of motion (ROM), the facility failed to ensure that the use of an assistive device was included in the comprehensive care plan.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of the clinical records, review of facility documentation, review of facility policy, and interviews for two of five sampled residents (Resident #2 and Resident #5) reviewed for unnecessary medication, the facility failed to ensure that physician's orders were transcribed and accurately implemented.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on review of clinical records, review of facility policy, review of facility documentation, and interviews for one of five sampled residents (Resident #26), reviewed for immunizations, the facility failed to offer and/or assess for pneumococcal upon admission as required.
- D Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on review of clinical records, review of facility policy, review of facility documentation, and interviews for two of five sampled residents (Resident #2 and Resident #26) reviewed for immunizations, the facility failed to offer and/or assess for COVID-19 immunizations upon admission.
- C Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on review of the facility assessment, review of facility policy and interviews, the facility failed to ensure their licensed staff and CNAs received competency trainings annually. Review of the competency training binder for the facility on 6/6/2024 at 9:30 AM identified that the competency signoffs were blank for the majority of the staff. The staff development provided this binder that was supposed to contain the competency training for the facility staff. Interview and training review with the Staff Development nurse on 06/06/24 at 12:37 PM identified this LPN had been in the staff development position since 4/2023 and is overseen by the DNS. The staff development nurse identified that no training or competency records were turned over to her when she took over the position. [...]
March 17, 2022Standard inspection · 6 citations
- E Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on review of clinical records, review of facility policy and interviews for 4 of 5 sampled residents (Residents #5, #9, #29, & #631), reviewed for Advanced Directives the facility failed to establish advanced directives related to code status and other life sustaining treatments with newly admitted and readmitted residents.
- D Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on facility documentation and interviews for 1 of 1 sampled residents (Resident #18) reviewed for a concern during resident council, the facility failed to address the concern that was brought up for three consecutive months in resident council meetings.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on clinical record review, review of facility policy and interviews for 1 sampled resident (Resident #9) who was admitted to the facility with the presence of stage 4 pressure ulcer, the facility failed to ensure the resident care plan was comprehensive in the identification of the presence of the use of a low air loss mattress (LAL), the directions for the settings for the inflation level of the mattress and the use of a ROHO (pressure reducing cushion used to treat pressure ulcer) cushion.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on clinical record review, review of facility documentation, and interviews for 1 of 5 sampled residents (Resident #29) reviewed for unnecessary medications, the facility failed to respond to pharmacy recommendations in a timely manner.
- D Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, review of the clinical record, review of facility documentation, and interviews for 1 sampled resident (Resident #9) reviewed for dining, the facility failed to provide meal items as stated on the meal ticket and failed to notify Resident #9 when a menu item was substituted.
- B Ensure each resident receives an accurate assessment.
Inspectors wroteBased on clinical record review, review of facility documentation, review of facility policy, and interview for 1 of 2 sampled residents (Resident #2) who discharged from the facility, the facility failed to complete and submit a discharge MDS assessment.
Fire safety inspections
3 fire safety citations on file: 2 on December 30, 2025, 1 on June 6, 2024.
Every fire safety citation3 citations
- F Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Install emergency lighting that can last at least 1 1/2 hours.
- F Have approved installation, maintenance and testing program for fire alarm systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Connecticut | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 0.29 | 3.73 | 3.86 |
| Registered nurses | 0.06 | 0.69 | 0.69 |
| All nursing staff on weekends | 0.48 | 3.37 | 3.42 |
| Nurse aides | 0.22 | ||
| Licensed practical nurses | 0.01 | ||
| Nursing staff turnover (share who left in a year) | 100.0% | 37.4% | 45.8% |
| Registered nurse turnover | 100.0% | 38.6% | 42.9% |
| Administrators who left | not reported |
CMS expects 2.96 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 0.22 on weekdays and 0.48 on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 100.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.26 in April to June 2025 to 0.29 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 0.29 | 0.06 | 0.22 | 0.48 | 100.0% | 72 of 90 | 29 |
| Oct to Dec 2025 | 3.20 | 0.75 | 3.41 | 2.68 | 0.4% | 3 of 92 | 29 |
| Jul to Sep 2025 | 4.30 | 1.44 | 4.64 | 3.44 | 7.3% | 0 of 92 | 28 |
| Apr to Jun 2025 | 4.26 | 1.47 | 4.57 | 3.50 | 8.1% | 0 of 91 | 29 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Connecticut, Jan to Mar 2026 | 3.66 | 0.61 | 3.80 | 3.31 | 6.0% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Connecticut
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Connecticut, all employers | |||
| CNAs (nursing assistants) | $21.53 | $20.14 to $22.68 | 21,380 |
| LPNs and LVNs | $35.43 | $32.05 to $36.94 | 8,540 |
| Registered nurses | $49.39 | $41.40 to $58.58 | 40,110 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Connecticut | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 14.3 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.9 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 4.3 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.8 | 16.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.7 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 26.3 | 17.8 | 15.4 |
Short-term rehab results
For a stay to recover after a hospital visit, these are the results CMS publishes for Leeway, Inc's Medicare short-stay residents. How to read these, and what Medicare pays for.
CMS reports none of these results for this home: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Owners and operators
Legal business name: LEEWAY, INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Comer, Patricia | Corporate director | Individual | 10/01/2018 | |
| Dyson, William | Corporate director | Individual | 06/05/1990 | |
| Katz, Jay | Corporate officer | Individual | 09/26/2018 | |
| Katz, Jay | Operational/managerial control | Individual | 09/26/2018 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on December 30, 2025: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on December 30, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on December 30, 2025: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 3 problems in this area, most recently on December 30, 2025: "Post nurse staffing information every day."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 0.48 hours per resident per day, below the Connecticut average of 3.37.
Other nursing homes nearby
- Mary Wade Home New Haven, 1 mi · 1 of 5 stars · 51 citations
- New Haven Center for Nursing & Rehabilitation LLC New Haven, 1.5 mi · 1 of 5 stars · 77 citations
- Whitney Center Hamden, 1.8 mi · 3 of 5 stars · 30 citations
- Montowese Center for Health & Rehabilitation North Haven, 2.3 mi · 2 of 5 stars · 77 citations
- Grimes Center New Haven, 2.5 mi · 5 of 5 stars · 22 citations
- Advanced Center for Nursing & Rehabilitation New Haven, 2.7 mi · 1 of 5 stars · 70 citations
- Apple Rehab Laurel Woods East Haven, 2.8 mi · 2 of 5 stars · 45 citations
- Arden Care Center Hamden, 3.6 mi · 1 of 5 stars · 87 citations
Connecticut contacts for a concern about a nursing home
These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.
Common questions
- What is Leeway, Inc's Medicare star rating?
- CMS rates Leeway, Inc 4 out of 5 stars overall, with 5 for health inspections, 1 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Leeway, Inc get at its last inspection?
- 4 health deficiencies at the standard inspection on December 30, 2025. The Connecticut average is 13.4.
- Has Leeway, Inc been fined?
- CMS lists no fines in the last three years.
- Does Leeway, Inc accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Leeway, Inc?
- CMS lists 4 owners and managers. Legal business name: LEEWAY, INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.