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Home / Connecticut / Hamden

Whitney Center

200 Leeder Hill Dr, Hamden, CT 06517 · South Central Ct County · (203) 281-6745

59 certified beds, about 49 residents a day · Non profit - Corporation · Medicare and Medicaid since 1979

Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 075290 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on December 4, 2024, inspectors cited 10 health deficiencies (the Connecticut average is 13.4, the national average 9.2).

None of its 30 health citations since September 2019 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 2.63 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.68 of those hours.

22.6% of nursing staff left within the year CMS measured (Connecticut average 37.4%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 30 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
23D
6E
0F
Potential for minimal harm
0A
1B
0C
December 4, 2024Standard inspection, Complaint inspection · 10 citations
  1. E
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 15, 2025
    Inspectors wroteBased on review of facility documentation and interviews, the facility failed to provide staff support to ensure the residents right to organize and participate in resident groups (resident council) was honored.
  2. E
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 15, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 4 of 5 residents (Resident #14, 174, 175, and 176) reviewed for code status (code status refers to the level of medical interventions a person wishes to have started if their heart or breathing stops), the facility failed to ensure that code status was reviewed with the resident or resident representative, upon admission and as needed, to ensure the residents choices were was honored.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 15, 2025
    Inspectors wroteBased on observation, review of facility documentation, facility policy and interview, the facility failed to ensure that hot and cold food temperatures for meals were obtained and documented appropriately.
  4. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 15, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #8) reviewed for unnecessary medications, the facility failed to immediately notify the hospice provider and the resident representative when the resident had complaints of new severe wrist pain.
  5. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 15, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident # 8) reviewed for unnecessary medications, the facility failed to notify the state agency, according to established timeframes, when the resident complained of new severe wrist pain of unknown origin.
  6. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 15, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident # 8) reviewed for unnecessary medications, the facility failed to investigate an injury of unknown origin.
  7. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 15, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interview for 1 resident (Resident #10) reviewed for Preadmission Screening and Resident Review (PASARR), the facility failed to notify the appropriate state-designated authority that the resident had a new diagnosis of psychotic disorder with delusions.
  8. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 15, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interview for 5 residents (Resident #20, 12, 3, 8 and 124) the facility failed to ensure the residents received treatment and care in accordance with professional standards and physicians orders. For Resident #20, reviewed for edema, the facility failed to ensure that weights, ordered to be obtained every other day were consistently obtained. For Resident #12, the facility failed to follow the physician's order to apply compression stockings daily. For 1 of 4 residents (Resident #3), reviewed for accidents, the facility failed to ensure that neurological checks and post fall assessments were completed after the resident had multiple unwitnessed falls with reported head strikes. [...]
  9. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 15, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #1), reviewed for accidents, the facility failed to ensure the resident was transferred according to the physician's order (Sara lift with 2 staff) which resulted in the resident having to be lowered to the floor.
  10. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 15, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident # 8) reviewed for unnecessary medications, the facility failed to assess and manage complaints of new severe wrist pain.
September 7, 2022Standard inspection · 7 citations
  1. E
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 24, 2022
    Inspectors wroteBased on review of facility documentation, and interviews the facility failed to ensure that nursing staff (license nurses and nurse aides) possessed the competencies and skill sets necessary to provide nurse care for residents' needs.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2022
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #15) reviewed for accidents, the facility failed to implement the comprehensive care plan for a resident who was at risk for falls and subsequently sustained a fall while attempting to reach for his/her shoes which were identified in the care plan to be in the closet and out of sight.
  3. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2022
    Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #20) reviewed for pressure ulcers, the facility to communicate and coordinate care of a newly identified skin condition with the end of life care service provider.
  4. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2022
    Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #20) reviewed for pressure ulcers, the facility to ensure an RN assessment was completed when a new pressure ulcer was identified.
  5. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2022
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #15) reviewed for accidents, the facility failed to implement the care plan to prevent a fall.
  6. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2022
    Inspectors wroteBased on observation and interview the kitchen staff failed to perform hand hygiene after touching the trash bin and failed to ensure that ice was stored under sanitary conditions.
  7. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2022
    Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #176) reviewed for infections, the facility failed to utilize personal protective equipment (PPE) appropriately for a resident on Transmission Based Precautions, and the facility failed to ensure that 2 staff were appropriately screened for COVID-19 symptoms prior to starting to care for residents.
September 19, 2019Standard inspection · 13 citations
  1. E
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 31, 2019
    Inspectors wroteBased on clinical record review, review of facility documentation, and interviews, for two of five residents reviewed for unnecessary medications (Residents #3 and #198), the facility failed to ensure orthostatic blood pressure monitoring was completed with the use of an antipsychotic medication and/or per physician's orders.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 31, 2019
    Inspectors wroteBased on observations, staff interview, and review of facility policy, the facility failed to ensure that outdated food items were discarded from the walk in refrigerator.
  3. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 31, 2019
    Inspectors wroteBased on clinical record review, review of facility documentation, interviews, and policy review for one of two sampled residents (Resident #18) who was reviewed for an allegation of mistreatment, the facility failed to ensure resident's rights to privacy and confidentiality were not violated.
  4. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 31, 2019
    Inspectors wroteBased on clinical record review, review of facility documentation, interviews and policy review for one of two sampled residents (Resident #18) reviewed for an allegation of mistreatment, the facility failed to ensure Resident (R) #18 was free from mental abuse.
  5. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 31, 2019
    Inspectors wroteBased on interviews, review of the clinical record, and review of facility documentation, for one of two residents reviewed for abuse, (Resident #4), the facility failed to report an allegation of abuse/mistreatment to the state agency.
  6. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 31, 2019
    Inspectors wroteBased on interviews, review of the clinical record, and review of facility documentation, for one of two residents reviewed for abuse, (Resident #4), the facility lacked documentation that a thorough investigation was completed following an allegation of mistreatment.
  7. D
    Provide care by qualified persons according to each resident's written plan of care.
    F659 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 31, 2019
    Inspectors wroteBased on clinical record reviews, review of facility documentation and interviews for one of three sampled residents (Resident #18) who was dependent on two staff members for transfers in and/or out of the bed and/or chair, the facility failed to ensure the appropriate number of staff were present during a Hoyer lift transfer from bed to a shower chair.
  8. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 31, 2019
    Inspectors wroteBased on clinical record reviews, review of facility documentation and interviews for one of two sampled residents (Resident #247) who were reviewed for accidents, the facility failed to review and/or revise the plan of care after the resident sustained a fall resulting in an injury.
  9. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 31, 2019
    Inspectors wroteBased on clinical record review, observation and interview for one of three sampled residents (Resident #45) reviewed for nutrition, the facility failed to ensure that baseline weights were obtained and/or failed to follow their weight policy/protocol for obtaining weights.
  10. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 31, 2019
    Inspectors wroteBased on review of the clinical record, review of facility documentation, and interviews for one of five residents (Resident #198) reviewed for unnecessary medications and/or antipsychotic medication use, the pharmacy failed to report an irregularity regarding orthostatic blood pressures.
  11. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 31, 2019
    Inspectors wroteBased on observation, interview, and review of facility documentation, for one of two units observed, East Rock unit, the facility failed to ensure the medication cart and treatment cart were locked when the staff was not in view of the carts.
  12. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 31, 2019
    Inspectors wroteBased on review of the clinical records, interviews, and review of facility documentation, for one of five residents reviewed for infection control/immunizations, (Resident #3), the facility failed to offer the resident the pneumococcal vaccination in a timely manner.
  13. B
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) October 31, 2019
    Inspectors wroteBased on review of the clinical record, review of facility documentation, and interview , for eighteen sampled Residents reviewed for Resident Assessment, (Residents #1, #11, #13, #15, #23, #30, #31, #32, #34, #39, #44, #147, #148, #149, #150, #151, #152, and #198) the facility failed to ensure the Minimum Data Set (MDS) assessment was submitted/transmitted timely.

Fire safety inspections

9 fire safety citations on file: 1 on December 4, 2024, 5 on September 7, 2022, 3 on September 19, 2019.

Every fire safety citation9 citations
  1. E
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · December 4, 2024 · Corrected (the home has a date of correction)
  2. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · September 7, 2022 · Corrected (the home has a date of correction)
  3. D
    Install an approved automatic sprinkler system.
    K 351 · September 7, 2022 · Corrected (the home has a date of correction)
  4. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · September 7, 2022 · Corrected (the home has a date of correction)
  5. D
    Meet other general requirements that are deficient.
    K 500 · September 7, 2022 · Corrected (the home has a date of correction)
  6. D
    Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
    K 927 · September 7, 2022 · Corrected (the home has a date of correction)
  7. E
    Have simulated fire drills held at unexpected times.
    K 712 · September 19, 2019 · Corrected (the home has a date of correction)
  8. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · September 19, 2019 · Corrected (the home has a date of correction)
  9. D
    Install properly constructed windows in hallway walls or doors.
    K 364 · September 19, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeConnecticutUnited States
All nursing staff (RN, LPN and aides)2.633.733.86
Registered nurses0.680.690.69
All nursing staff on weekends2.383.373.42
Nurse aides1.53
Licensed practical nurses0.42
Nursing staff turnover (share who left in a year)22.6%37.4%45.8%
Registered nurse turnover10.0%38.6%42.9%
Administrators who left1

CMS expects 3.91 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 2.73 on weekdays and 2.38 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.58 in April to June 2025 to 2.63 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20262.630.682.732.38 3.4%0 of 9049
Oct to Dec 20253.540.863.723.08 4.3%0 of 9238
Jul to Sep 20254.111.344.393.42 5.3%0 of 9229
Apr to Jun 20254.581.624.883.85 3.5%0 of 9127
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Connecticut, Jan to Mar 20263.660.613.803.316.0%1.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Connecticut

JobMedianMiddle halfEmployed
Connecticut, all employers
CNAs (nursing assistants)$21.53$20.14 to $22.6821,380
LPNs and LVNs$35.43$32.05 to $36.948,540
Registered nurses$49.39$41.40 to $58.5840,110
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeConnecticutUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
28.617.913.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.03.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.51.6
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.54.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
47.617.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
43.324.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
12.710.812.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Whitney Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (73.0% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

73.0% this home

Better than the national rate

US median of homes 51.5% · Connecticut: 75 better, 2 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 109 eligible stays.

Potentially preventable readmissions

9.2% this home

No different from the national rate

US median of homes 10.7% · Connecticut: 0 better, 3 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 115 eligible stays.

Infections that led to a hospital stay

5.4% this home

No different from the national rate

US median of homes 7.1% · Connecticut: 0 better, 2 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 65 eligible stays.

Self-care and mobility at discharge

56.0% this home

Median of homes: Connecticut58.9% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 50 residents counted.

Falls with major injury

1.6% this home

Median of homes: Connecticut0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 63 residents counted.

New or worsened pressure ulcers

1.8% this home

Median of homes: Connecticut1.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 63 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Connecticut100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 6 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: WHITNEY CENTER INC..

NameRoleTypeShareSince
Matist, AnneW-2 managing employeeIndividual01/08/2017
Rambarose, MicahelW-2 managing employeeIndividual01/01/2012
Jervis, JaneCorporate directorIndividual10/01/2014
Santore, AnthonyCorporate directorIndividual10/01/2010
Devaney, JeffCorporate officerIndividual12/14/2018
Joyce, MargaretCorporate officerIndividual10/26/2005
Rambarose, MicahelCorporate officerIndividual01/01/2012
Sandberg, KennethCorporate officerIndividual01/01/2012
Sandberg, KennethOperational/managerial controlIndividual01/01/2012

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on December 4, 2024: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on December 4, 2024: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on December 4, 2024: "Honor the resident's right to organize and participate in resident/family groups in the facility."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on December 4, 2024: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.38 hours per resident per day, below the Connecticut average of 3.37.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Connecticut contacts for a concern about a nursing home

These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.

Common questions

What is Whitney Center's Medicare star rating?
CMS rates Whitney Center 3 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Whitney Center get at its last inspection?
10 health deficiencies at the standard inspection on December 4, 2024. The Connecticut average is 13.4.
Has Whitney Center been fined?
CMS lists no fines in the last three years.
Does Whitney Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Whitney Center?
CMS lists 9 owners and managers. Legal business name: WHITNEY CENTER INC..

Sources

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