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Harbor Terrace Senior Living

60 Veridian Drive, Muskegon, MI 49440 · Muskegon County · (231) 900-1713

58 certified beds, about 33 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2025

Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 235736 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 11, 2026, inspectors cited 7 health deficiencies (the Michigan average is 9.9, the national average 9.2).

None of its 7 health citations since February 2025 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.59 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 1.43 of those hours.

CMS links it to Trilogy Health Services, an affiliated group of 127 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 7 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
4D
2E
1F
Potential for minimal harm
0A
0B
0C
March 11, 2026Standard inspection, Complaint inspection · 7 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 2, 2026
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to effectively clean and maintain food service equipment effecting 29 out of 31 residents that receive food and beverages from the kitchen, resulting in the increased likelihood for cross-contamination and bacterial harborage.
  2. E
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 2, 2026
    Inspectors wroteThis citation pertains to intake 2732021. Based on interview and record review, the facility failed to follow discharge policies and procedures and provide a bed hold policy for one (R35), failed to notify the family in writing for one (R37) of four residents reviewed for transfers and discharges, and failed to notify the Ombudsman of all the other discharges in the facility for several months.
  3. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 2, 2026
    Inspectors wroteBased on observation and interview, the facility failed to maintain and repair the premises, resulting in an increased potential for contamination and a possible decrease in satisfaction of living for residents. Findings Include: On 03/10/2026 at 9:11AM observed the wall area at the dining room handsink had a crack running horizontally along the wall. The crack was about four feet long and five feet off the floor. On 03/10/2025 at 9:15AM, observed in a conference room across from the kitchen, the outside wall had a four footlong crack on the wall area close to the ceiling. During this observation, Facilities Management Support (FMS) Q, said the cracks are due to settling of the building, it is currently being monitored by an engineering team for further movement or increase in cracks. [...]
  4. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 2, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow policies and procedures and pursue guardianship activation timely for one (R38) of one resident reviewed for guardianship who was severely cognitively impaired.
  5. D
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    F627 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 2, 2026
    Inspectors wroteThis citation pertains to intake 2732021. Based on interview and record review, the facility failed to ensure an appropriate Transfer and Discharge practice based on resident rights and medical needs for 1 Resident (R37) of 4 Residents reviewed for transfer and discharges, resulting in R37 being transferred/discharged solely due to financial status change rather than physical, mental, and psychosocial change.
  6. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 2, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide appropriate wound care for one (R40) of one resident reviewed for wound care.
  7. D
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 2, 2026
    Inspectors wroteBased on interview and record review, the facility failed to have a system for hospice communication and services provided for one (R27) of one resident reviewed for hospice services.
February 20, 2025Standard inspection · 0 citations

Fire safety inspections

9 fire safety citations on file: 3 on March 11, 2026, 6 on February 20, 2025.

Every fire safety citation9 citations
  1. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · March 11, 2026 · Corrected (the home has a date of correction)
  2. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · March 11, 2026 · Corrected (the home has a date of correction)
  3. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · March 11, 2026 · Corrected (the home has a date of correction)
  4. F
    Have simulated fire drills held at unexpected times.
    K 712 · February 20, 2025 · Corrected (the home has a date of correction)
  5. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 20, 2025 · Corrected (the home has a date of correction)
  6. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · February 20, 2025 · Corrected (the home has a date of correction)
  7. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · February 20, 2025 · Corrected (the home has a date of correction)
  8. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · February 20, 2025 · Corrected (the home has a date of correction)
  9. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · February 20, 2025 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMichiganUnited States
All nursing staff (RN, LPN and aides)5.593.993.86
Registered nurses1.430.780.69
All nursing staff on weekends5.143.503.42
Nurse aides3.06
Licensed practical nurses1.10
Nursing staff turnover (share who left in a year)not reported44.1%45.8%
Registered nurse turnovernot reported39.2%42.9%
Administrators who leftnot reported

CMS expects 4.32 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.77 on weekdays and 5.14 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 7.35 in July to September 2025 to 5.59 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.591.435.775.14 0.0%0 of 9033
Oct to Dec 20255.871.315.985.59 0.0%0 of 9230
Jul to Sep 20257.351.547.556.84 0.0%0 of 9219
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Michigan, Jan to Mar 20263.950.704.143.453.3%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Michigan

JobMedianMiddle halfEmployed
Michigan, all employers
CNAs (nursing assistants)$19.03$18.35 to $21.5943,290
LPNs and LVNs$31.47$29.83 to $35.5210,880
Registered nurses$45.34$39.46 to $49.74104,950
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Harbor Terrace Senior Living. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMichiganUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
0.010.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
2.20.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.31.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.73.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.11.6
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.75.14.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
9.414.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
15.324.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
23.511.712.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Harbor Terrace Senior Living's Medicare short-stay residents. How to read these, and what Medicare pays for.

CMS reports none of these results for this home: The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: TRILOGY HEALTHCARE OF MUSKEGON, LLC. CMS links this home to Trilogy Health Services, a group of 127 nursing homes averaging 4.2 stars overall.

NameRoleTypeShareSince
Continental Merger Sub LLC5% or greater indirect ownership interestOrganization27%11/01/2023
Barney, LeighManaging control - governing bodyIndividual08/16/2024
Conner, GregoryManaging control - governing bodyIndividual10/01/2024
Davis, DavidManaging control - governing bodyIndividual08/16/2024
McNamara, DonaldManaging control - governing bodyIndividual10/16/2024
Mehaffey, ToddManaging control - governing bodyIndividual10/01/2024
Pietrowski, CristinaManaging control - governing bodyIndividual10/16/2024
Prosky, DannyManaging control - governing bodyIndividual08/16/2024
Willhite, GabrielManaging control - governing bodyIndividual08/16/2024
Corbin, KathyOperational/managerial controlIndividual10/16/2024
Mervenne, JaredOperational/managerial controlIndividual02/17/2025
Nwankwo, UchebikeOperational/managerial controlIndividual10/14/2024
Pietrowski, CristinaOperational/managerial controlIndividual10/01/2024
American Healthcare Reit Holdings LPAdp of the SNFOrganization10/16/2024
American Healthcare Reit IncAdp of the SNFOrganization11/01/2023
Continental Merger Sub LLCAdp of the SNFOrganization10/16/2024
Gahc3 Trilogy Jv LLCAdp of the SNFOrganization08/16/2024
Gahc4 Trilogy Jv LLCAdp of the SNFOrganization07/01/2025
Trilogy Investors LLCAdp of the SNFOrganization10/16/2024
Trilogy Management Services LLCAdp of the SNFOrganization01/15/2025
Trilogy Real Estate Investment TrustAdp of the SNFOrganization11/01/2023
Trilogy Reit Holdings LLCAdp of the SNFOrganization10/16/2024
Mervenne, JaredAdp of the SNFIndividual07/21/2025
Nwankwo, UchebikeAdp of the SNFIndividual07/21/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on March 11, 2026: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on March 11, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 1 problem in this area, most recently on March 11, 2026: "Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public."
  4. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on March 11, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."

Other nursing homes nearby

Michigan contacts for a concern about a nursing home

These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.

Common questions

What is Harbor Terrace Senior Living's Medicare star rating?
CMS rates Harbor Terrace Senior Living 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Harbor Terrace Senior Living get at its last inspection?
7 health deficiencies at the standard inspection on March 11, 2026. The Michigan average is 9.9.
Has Harbor Terrace Senior Living been fined?
CMS lists no fines in the last three years.
Does Harbor Terrace Senior Living accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Harbor Terrace Senior Living?
CMS lists 24 owners and managers, and links the home to Trilogy Health Services. Legal business name: TRILOGY HEALTHCARE OF MUSKEGON, LLC.

Sources

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