18525 Woodland Ridge Drive, Spring Lake, MI 49456 · Ottawa County · (616) 842-0770
84 certified beds, about 76 residents a day · Non profit - Corporation · Medicare and Medicaid since 1978
CMS Care Compare ratings, data as of September 1, 2026 · CCN 235373 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on June 13, 2025, inspectors cited 21 health deficiencies (the Michigan average is 9.9, the national average 9.2).
Of 37 health citations since June 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.97 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.40 of those hours.
48.0% of nursing staff left within the year CMS measured (Michigan average 44.1%).
CMS links it to Trinity Health, an affiliated group of 19 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 37 health citations on file.
Inspectors wroteBased on observation, interview, and record review, the facility failed to treat one of three residents (Resident #8) with dignity.
Inspectors wroteBased on interview and record review, the facility failed to prevent a fall for 1 of 2 residents reviewed (R1) for falls, resulting in R1 sustaining multiple rib fractures and a hip fracture.
Inspectors wroteBased on interview and record review, the facility's Quality Assessment and Performance Improvement (QAPI) committee failed to identify and address issues and develop/implement appropriate plans of action in regard to 1) call light response time and care, 2) Grievances 3) MDS (minimum data set) late submissions and incorrect coding 4) antibiotic stewardship and infection control, 5) complete and accurate medical records, 6) available/updated policies and procedures annually reviewed, 7) and monitor nursing staff for compliance with nursing standards of practice. This deficient practice has the potential to affect all 74 residents who reside at the facility.
Inspectors wroteBased on interview and record review, the facility failed to have the required attendance of a Medical Director, or a designated physician at the facility's Quality Assessment/Improvement (QAPI) meetings at least quarterly resulting in the potential for lack of oversight of the quality assurance process and coordination of medical care that could impact 74 of 74 residents residing within the facility.
Inspectors wroteThis citation has two Deficient Practice Statements (DPS) DPS #1 Based on interview and record review, the facility failed to ensure an annual review was completed of the Infection Control policy and procedures to verify adherence to current national standards of care.
Inspectors wroteBased on interview and record review, the facility failed to formulate and implement an effective antibiotic stewardship program with written protocols for antibiotic use, documentation, and a monitoring system to provide feedback and ensure adherence to the antibiotic stewardship program.
Inspectors wroteBased on interview and record review, the facility failed to answer call lights in a timely manner for one Resident (R224) and those who attended the Resident Council meeting. This deficient practice affects all residents who reside at the facility.
Inspectors wroteBased on interview and record review, the facility failed to transmit the Minimum Data Set (MDS) assessments timely for (R27, R35, R222 R224) of 4 residents reviewed for MDS transmissions.
Inspectors wroteBased on observation, interview and record review, the facility failed to 1) assess, monitor, and act upon abnormal findings, 2) have medications available timely after admission, 3) timely follow up to labs and/or diagnostics, and 4) document accurate skin assessments for three residents (R70, R224, and R6) of 4 residents reviewed for quality of care.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure that one resident (R224) of two residents reviewed for bowel and bladder, who admitted to the facility continent of bowel and bladder, received timely assistance to maintain continence.
Inspectors wroteBased on interview and record review, the facility failed to ensure that monthly pharmacy review irregularities and pharmacist recommendations were received and addressed by the physician for 2 of 5 residents (R1 and R17) reviewed for monthly pharmacy medication regimen reviews.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medications were properly labeled in 1 of 3 medication carts (Yellow Neighborhood Medication Cart) and 1 of 2 medication rooms (Yellow Neighborhood Medication Room) inspected, potentially affecting 25 of 74 facility residents. Findings Include: During an observation on 06/12/25 at 11:10 AM, the Yellow Neighborhood Medication Cart was inspected Licensed Practical Nurse (LPN) F. The following observation and interview were made: - A box of Ketotifen fumarate ophthalmic solution labeled [Resident # 52's last name] 2-10-25 [R52's room number] was observed in the medication cart. However, the solution bottle in the box was not labeled with any information that would identify the resident who the bottle belonged to should it become separated from the box. [...]
Inspectors wroteBased on observation, interview, and record review, the facility failed to assess one resident (R66) for self-administration of medication and failed to track and record medication use.
Inspectors wroteBased on interview and record review, the facility failed to respect the dignity of one (R224) of two residents reviewed for dignity.
Inspectors wroteBased on interview and record review, the facility failed to accurately notify the physician/provider in a timely manner of a fall with injury for 1 of 2 residents (R15) reviewed for falls.
Inspectors wroteBased on interview and record review, the facility failed to report an allegation of neglect to the state survey agency for 1 of 19 sampled residents (R1).
Inspectors wroteBased on interview and record review, the facility failed to appropriately transfer and/or discharge two residents (R69, R70) of two residents reviewed for discharges.
Inspectors wroteBased on interview and record review, the facility failed to accurately code the Minimum Data Set (MDS) for two Residents (R70 and R69) of three residents reviewed for closed records.
Inspectors wroteBased on interview and record review, the facility failed to complete an annual Preadmission Screening/Annual Resident Review (PASARR) Level I Screening and Level II Evaluation timely for 1 of 1 resident (R9) reviewed.
Inspectors wroteBased on observation, interview and record review, the facility failed to develop and implement a person-centered Care Plan for one (R224) of two residents reviewed for Care Plans.
Inspectors wroteBased on observation, interview, and record review, the facility failed to revise the Care Plan for two facility residents (R66 and R26) who had documented changes in care following admission to the facility. R66 Review of the Electronic Medical Record (EMR) reflected R66 was admitted to the facility 5/1/25 with pertinent diagnoses that included Acute Respiratory Failure and Chronic Obstructive Pulmonary Disease (COPD) On 6/11/25 at 9:43 AM and again on 6/12/25 at 2:34 PM, R66 was observed in a recliner chair with an Albuterol multidose inhaler on the over-the-bed table next to the Resident. R66 reported he used the inhaler sometimes a couple of times a day. R66 reported staff had not asked him if he had used it or how often. R66 indicated staff never asked him anything about the inhaler. [...]
Inspectors wroteBased on interview and record review, the facility failed to maintain complete and accurate medical records for 1 of 19 sampled residents (R1).
Inspectors wroteThis citation is related to MI00152071. Based on interview and record review, the facility failed to maintain appropriate infection control practices for 1 of 11 residents reviewed (R7) and for 1 of 3 facility units (Blue Neighborhood), potentially affecting 18 of 70 residents.
Inspectors wroteThis citation is related to MI00152071. Based on interview and record review, the facility failed to maintain complete and accurate medical records for 1 of 11 residents reviewed (R7).
Inspectors wroteBased on observations, interviews, and record review, the facility failed to accurately assess, monitor and treat wounds for 3 Residents (R1, R2 and R3) of 3 residents reviewed for wound care.
Inspectors wroteThis citation pertains to intake #MI00147647. Based on interview and record review, the facility failed to report an allegation of abuse timely for 1 resident (Resident #101), of 3 residents reviewed for abuse.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain sanitary conditions in the kitchen, resulting in the potential to spread food borne illnesses to all residents that consume food from the kitchen.
Inspectors wroteBased on observation, interview, and record review the facility failed to 1.) Administer controlled medications following a physician's order and professional standards of practice and 2.) Ensure that medications were administered following the physician-ordered parameters for 4 residents (Resident #1, Resident #14, Resident #32, and Resident #57), reviewed for medication administration, resulting in medication errors and the withholding of medications without a physician's order.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow its established protocol to provide residents with clean oxygen delivery equipment and to monitor oxygen levels for one resident (Resident #11) of 3 residents reviewed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to operationalize policies and procedures and have a functional system in place for controlled substances to ensure that they were accounted for, dispensed, and disposed of in a sensical manner, resulting in the potential for drug diversion and the misappropriation of property.
Inspectors wroteBased on interview and record review, the facility failed to 1) Implement Enhanced Barrier Precautions for residents with chronic wounds or indwelling medical devices to prevent, recognize, and control the onset and spread of infection among residents and 2) Investigate, document surveillance of, and implement preventative measures to address an outbreak of a respiratory illness among residents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide timely care for two residents (Resident #1 and Resident #53) of three residents reviewed, who are dependent on staff to meet their needs.
Inspectors wroteBased on observation, interview and record review, the facility failed to 1.) Provide care following professional standards of practice and facility policy to prevent the development of an avoidable pressure injury and 2.) Promptly notify the family/emergency contact and provider of a newly-identified pressure injury for one resident (Resident #10) out of 6 residents reviewed for alterations in skin integrity/pressure injuries, resulting in the development of a pressure injury and a delay in treatment.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that a resident with limited mobility received appropriate/recommended equipment for one resident (Resident #10) out of 6 residents reviewed for range of motion, positioning, and mobility.
Inspectors wroteBased on observation, interview, and record review, the facility failed to discard expired medications for 1 of 3 medication carts reviewed, from a total 6 medication carts, resulting in the residents receiving medications that are expired and/or have reduced efficacy.
Inspectors wroteBased on interview and record review, the facility failed to 1.) ensure residents received consistent and comprehensive physician ordered care, 2.) notify the physician a change in condition, and 3.) ensure residents received care in accordance with professional standards for medication administration, in 3 residents (Resident #51, #55, and #6,) reviewed for quality of care, resulting in a delay in treatment and the potential for the worsening of a medical condition and residents not attaining or maintaining his or her highest practicable level of wellbeing.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure proper storage of medication in 1 of 2 medication carts on the [NAME] Unit for 2 residents (Resident #28 and #36), resulting in the potential for diversion and/or misappropriation of medication.
6 fire safety citations on file: 6 on June 13, 2025.
| Date | Penalty | Amount or length |
|---|---|---|
| April 23, 2025 | Payment Denial | 19 days from July 11, 2025 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Michigan | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.97 | 3.99 | 3.86 |
| Registered nurses | 0.40 | 0.78 | 0.69 |
| All nursing staff on weekends | 3.59 | 3.50 | 3.42 |
| Nurse aides | 2.62 | ||
| Licensed practical nurses | 0.95 | ||
| Nursing staff turnover (share who left in a year) | 48.0% | 44.1% | 45.8% |
| Registered nurse turnover | 75.0% | 39.2% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.47 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.12 on weekdays and 3.59 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.21 in April to June 2025 to 3.97 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.97 | 0.40 | 4.12 | 3.59 | 0.0% | 0 of 90 | 76 |
| Oct to Dec 2025 | 4.05 | 0.36 | 4.15 | 3.80 | 1.4% | 1 of 92 | 77 |
| Jul to Sep 2025 | 4.30 | 0.38 | 4.48 | 3.86 | 2.5% | 0 of 92 | 71 |
| Apr to Jun 2025 | 4.21 | 0.56 | 4.37 | 3.82 | 4.8% | 0 of 91 | 75 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Michigan, Jan to Mar 2026 | 3.95 | 0.70 | 4.14 | 3.45 | 3.3% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Michigan, all employers | |||
| CNAs (nursing assistants) | $19.03 | $18.35 to $21.59 | 43,290 |
| LPNs and LVNs | $31.47 | $29.83 to $35.52 | 10,880 |
| Registered nurses | $45.34 | $39.46 to $49.74 | 104,950 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Michigan | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 14.5 | 10.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.8 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.4 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.9 | 3.0 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.3 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 13.0 | 12.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.3 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 26.8 | 14.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 15.9 | 24.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 27.4 | 11.7 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.9 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 1.6 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Heartwood Lodge Trinity Health's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (55.6% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
55.6% this home
No different from the national rate
US median of homes 51.5% · Michigan: 89 better, 22 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 134 eligible stays.
11.2% this home
No different from the national rate
US median of homes 10.7% · Michigan: 0 better, 9 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 147 eligible stays.
6.6% this home
No different from the national rate
US median of homes 7.1% · Michigan: 1 better, 1 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 92 eligible stays.
13.5% this home
Median of homes: Michigan57.6% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 52 residents counted.
0.0% this home
Median of homes: Michigan0.0% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 64 residents counted.
2.4% this home
Median of homes: Michigan1.3% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 64 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Michigan99.5% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 9 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: HEARTWOOD LODGE TRINITY HEALTH. CMS links this home to Trinity Health, a group of 19 nursing homes averaging 3.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Trinity Continuing Care Services | 5% or greater direct ownership interest | Organization | 100% | 10/01/2022 |
| Kramer, Tina | W-2 managing employee | Individual | 09/13/2021 | |
| Carter, Benjamin | Corporate director | Individual | 10/01/2022 | |
| Hamilton-Crawford, Janice | Corporate director | Individual | 10/01/2022 | |
| Handy, Joanne | Corporate director | Individual | 10/01/2022 | |
| Henkel, Arthur | Corporate director | Individual | 10/01/2022 | |
| Jones, Beverly | Corporate director | Individual | 10/01/2022 | |
| Minnix, William | Corporate director | Individual | 10/01/2022 | |
| Poole, Lejon | Corporate director | Individual | 10/01/2022 | |
| Tag, Anna Marie | Corporate director | Individual | 10/01/2022 | |
| Tapia, Marjorie | Corporate director | Individual | 10/01/2022 | |
| Villarruel, Antonia | Corporate director | Individual | 10/01/2022 | |
| Wells, Dewayne | Corporate director | Individual | 10/01/2022 | |
| Bowens, Marcus | Corporate officer | Individual | 10/01/2022 | |
| Hamilton-Crawford, Janice | Corporate officer | Individual | 10/01/2022 | |
| Harvey, Tammy | Corporate officer | Individual | 07/01/2008 | |
| Henkel, Arthur | Corporate officer | Individual | 10/01/2022 | |
| Hooyenga, Judy | Corporate officer | Individual | 07/01/2008 | |
| Murray, Mandi | Corporate officer | Individual | 10/01/2022 | |
| Parker, Timothy | Corporate officer | Individual | 07/01/2019 | |
| Tag, Anna Marie | Corporate officer | Individual | 10/01/2022 | |
| Bowens, Marcus | Operational/managerial control | Individual | 10/01/2022 | |
| Latovick, Pamela | Operational/managerial control | Individual | 10/01/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.