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Optalis Health & Rehabilitation of Muskegon

1061 West Hackley Avenue, Muskegon, MI 49441 · Muskegon County · (231) 755-2255

107 certified beds, about 81 residents a day · For profit - Corporation · Medicare and Medicaid since 1967

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 235004 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on January 14, 2026, inspectors cited 21 health deficiencies (the Michigan average is 9.9, the national average 9.2).

Of 45 health citations since October 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.21 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.65 of those hours.

51.4% of nursing staff left within the year CMS measured (Michigan average 44.1%).

CMS links it to Optalis Health & Rehabilitation, an affiliated group of 36 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 45 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
29D
9E
5F
Potential for minimal harm
0A
0B
1C
May 28, 2026Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 12, 2026
    Inspectors wroteThis citation refers to Intake 3012437. Based on interview and record review, the facility failed to prevent a fall with injury for 1 of 3 residents (R2) reviewed for accident hazards, resulting in R2 sustaining a fractured nasal bone and lacerations to the face.
January 14, 2026Standard inspection · 21 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain best practices in the food service area resulting in the potential to spread food borne illness to all residents that consume food from the kitchen in a current facility census of 87 residents. Findings Include:On 01/12/2026 at 9:27AM, observation in Dining room [ROOM NUMBER], the drain line for the ice machine was not air gapped, the flexible line from ice machine was sitting with the end sitting directly in the drain. On 01/12/2026 at 3:07PM, during interview with Maintenance Manager (MM) R it was found that MM R was not aware the drain line was not properly air gapped. [...]
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement Infection Prevention and Control Policies and Procedures and have an active and ongoing plan for reducing the risk of legionella and other opportunistic pathogens of premise plumbing (OPPP), resulting in the potential for increased risk of respiratory and other infections among all residents in the facility.
  3. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to develop and/or implement Comprehensive Care Plans for 4 residents (R23, R25, R54 and R90) out of 19 residents reviewed for care planning. R90 Review of an admission Record reflected R90 admitted to the facility on [DATE] with diagnoses that included Amyotrophic Lateral Sclerosis (ALS), unspecified dementia, and an unspecified lack of expected normal physiological development in childhood. Review of an admission assessment dated [DATE] reflected R90 admitted to the facility with a right heel blister measuring 1.0 cm (centimeters) x 1.2 cm without any depth. Review of a Braden Scale-For predicting Pressure Ulcer Risk Evaluation dated 1/8/2026 reflected R90 was at risk for pressure ulcers. Review of a Care Plan initiated on 1/8/2026 reflected Resident (R90) has actual skin breakdown in the following locations: [...]
  4. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on observation, interview and record reviews, the facility failed to staff the 400 & 500 Hallways to meet the acuity and psychosocial needs of 25 residents including R6 and R70.
  5. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on interview and record review, the facility failed to maintain complete and accurate medical records for 3 Residents (R3, R23 and R25) of 19 Residents sampled.
  6. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on observation, and interview, the facility failed to maintain general cleanliness and repair of the premises affecting occupants of halls 100, 200 and 400.
  7. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on observation and interview the facility failed to provide a dignified dining experience for all residents for at least 3 of 5 residents (R19, R79 and R94) in a dining/activity room out of 19 residents reviewed for Resident Rights. During an observation of the noon meal in the dining/activity room on 1/12/2026 at 12:10 PM, R79 and her husband were complaining about being served cabbage too frequently. R79 received cabbage soup with her meal and at approximately 12:20 PM. R79 and her husband were asked if she would have preferred the tomato soup. They responded, yes. When asked if they wanted staff to get tomato soup, they responded they have to make meal choices before 10:00 AM for the lunch meal. They said they have been told no in the past when asking for substitutions. Several staff were in the area and did not respond to providing the alternate soup choice. [...]
  8. D
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to follow its concern/grievance process and address family and resident concerns for 1 resident (R19) out of 19 residents reviewed for Resident Rights.
  9. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on interview and record review the facility failed to address Pre-admission Screening/Annual Resident Review (PASARR) in a timely manner for 2 Resident's (R11 & R12) out of 19 resulting in them being completed late.
  10. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to complete a baseline care plan within 48 hours of admission for 2 Residents (R23 and R25) of 2 residents reviewed for baseline care plans.
  11. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to monitor care to potentially prevent sepsis/hospitalization for one (R1) and failed to assess and monitor moisture associated skin damage (MASD) for one (R4) of two residents reviewed for quality of care.
  12. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to provide care and services according to professional standards to prevent the development and/or worsening of pressure injuries for 3 residents (R23, R54 and R90) out of 5 residents reviewed for pressure injuries. R23 Review of R23's admission record dated 1/13/26 revealed she was a [AGE] year-old female admitted to the facility on [DATE] and had diagnoses that included: Pressure-induced deep tissue damage of sacral region, Alzheimer's disease, and muscle wasting. R23 was not her own responsible party. [...]
  13. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure proper positioning/support for one (R56) of 3 residents reviewed for positioning.
  14. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to prevent falls for 1 (R1) of 2 residents reviewed for falls, and unsafe self-administration of medications left at the bedside for 2 (R13 and R27), of 2 residents observed with medications at the bedside.
  15. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure ordered supplements were provided to one resident with significant weight loss (R19) out of 2 residents reviewed for nutrition and hydration. Review of an admission Record reflected R19 admitted to the facility on [DATE] with diagnoses that included severe protein-calorie malnutrition, nutritional deficiency, unspecified and dysphagia (difficulty swallowing). Review of a Care Plan initiated 7/25/2025 reflected R19 was at risk for repeated alteration in skin integrity related to . poor nutritional intake due to dysphagia. An intervention for this focus area of the care plan was to provide diet and supplements per physician order. The Care Plan also indicated R19 required assistance with ADLs (activities for daily living) that included needing set up assistance for eating. [...]
  16. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to assess and monitor ongoing irritation and drainage of a PEG tube (Percutaneous Endoscopic Gastrostomy tube) insertion site for one (R20) of 2 residents reviewed for tube feedings.
  17. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to assess, monitor and treat 1 Resident's (R25) respiratory condition of 1 Resident reviewed for respiratory care.
  18. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to coordinate care consistent with the professional standards of practice by assessing and monitoring pre and post dialysis treatments, communicating and collaborating with the dialysis facility regarding care and medication reconciliation for one (R56) of 3 residents reviewed for dialysis.
  19. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on interview and record review the facility failed to offer and provide Influenza and Pneumococcal Immunizations to 1 Resident (R54) of 5 Residents sampled for Immunizations.
  20. D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on interview and record review the facility failed to offer and provide a COVID-19 Vaccination to 1 Resident (R54) of 5 Residents sampled for COVID-19 Vaccinations. Based on interview and record review the facility failed to offer and provide a COVID-19 Vaccination to 1 Resident (R54) of 5 Residents sampled for COVID-19 Vaccinations.
  21. C
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    F577 · Resident Rights · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) March 2, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure surveys conducted by Federal or State surveyors and any plan of corrections in effect for the past 3 years was readily accessible to residents, family members and legal representatives of residents.
December 17, 2025Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 5, 2026
    Inspectors wroteBased on observation, interviews, and record review, the facility failed to assess to determine if resident was appropriate for lone transfer in accordance with professional standards of care related to mental and physical conditions for one (Resident #1) of three residents reviewed for quality of care.
November 13, 2024Complaint inspection · 1 citation
  1. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) December 5, 2024
    Inspectors wroteThis citation is related to intake # MI00147858 Based on interview and record review, the facility failed to follow professional standards and ensure 1 out of 3 residents (Resident #400) received a physician ordered medication to treat an infection and failed to obtain ordered labs and tests required to monitor the efficacy and safety of the medication.
October 31, 2024Standard inspection · 8 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 5, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to prepare food in accordance with professional standards for food service safety. This deficient practice has the potential to result in food borne illness among all residents that consume food from the kitchen.
  2. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 5, 2024
    Inspectors wroteBased on observation and interview, the facility failed to maintain general cleanliness and repair of the premises. This resulted in an increased potential for contamination and a possible decrease in the satisfaction of living, affecting residents in the 300, 400 and 500 halls.
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 5, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide care in a dignified manner for 2 residents (Resident #57 and Resident #73) out of 18 residents reviewed for quality care.
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 5, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to A) Develop, implement and evaluate the effectiveness of care planned interventions, B) Complete required assessments and follow-up after a fall, C) Accurately complete Minimum Data Set (MDS) assessments, and D) Track incidents and accidents as an aspect of Quality Assurance (QA) for 1 resident (Resident #69) out of 18 residents reviewed for quality care.
  5. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 5, 2024
    Inspectors wroteBased on interview and record review, the facility failed to assess and monitor a wound for 6 weeks for 1 Resident (R28) of 2 residents reviewed for pressure ulcers, resulting in the potential of R28's pressure ulcer to worsen due to missed assessments.
  6. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 5, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure licensed staff carried out physician orders according to professional standards for the care of residents who receive enteral feeding for one resident (Resident #73), out of one resident reviewed for tube feeding from a total sample of 18 residents.
  7. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 5, 2024
    Inspectors wroteBased on record review, the facility failed to maintain complete and accurate medical records for 2 of 18 sampled residents (R8 and R12), resulting in the potential for providers not having an accurate and complete picture of the resident's stay at the facility.
  8. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 5, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement Enhanced Barrier Precautions (EBP) according to facility policy for one resident (Resident #73) out of 18 residents reviewed for infection control from a total sample of 18 residents.
July 24, 2024Complaint inspection · 2 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) August 20, 2024
    Inspectors wroteThis citation pertains to Intake #MI00143516 Based on observation, interview, and record review, the facility failed to ensure effective hot water sanitization of resident dishes, utensils and facility cookware.
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 20, 2024
    Inspectors wroteThis citation pertains to Intake # MI00145822 Based on interview and record review, the facility failed to implement the mechanical lift transfer of one Resident (R105) in accordance with the facility policy.
October 18, 2023Standard inspection · 11 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 8, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to: 1. Ensure proper storage of food and clean and sanitary supplies; 2. Clean food and non-food contact surfaces to sight and touch; 3. Properly store food product under refrigeration; and 4. Ensure proper instillation of an air gap on food contact equipment. These conditions resulted in an increased risk of contaminated foods and an increased risk of food borne illness that affected 74 residents who consume food from the kitchen. Findings Include: 1. During the initial tour of the kitchen, at 8:15 AM on 10/16/23, it was observed that two boxes of shell eggs were found stored on the middle shelf above cartons of milk. When asked if these eggs were appropriately stored, Dietary Manager H stated he will move the eggs to the bottom. [...]
  2. E
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 8, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure monthly pharmacy drug regimen review recommendations were reviewed by the physician and/or acted upon in a timely manner for 3 of 5 residents reviewed (R23, R59, and R62), resulting in the potential for the physician not knowing of a pharmacy recommendation, the potential for a delay in implementing a pharmacy recommendation, and the potential for adverse effects from medications that the pharmacy identified as potential medication issues.
  3. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 8, 2023
    Inspectors wroteOn 10/16/23 at 0:23 AM a review was conducted of the 400 Hall medication cart with Licensed Practical Nurse (LPN) L. Review of the top drawer of the 400 Hall medication cart revealed an in-use undated Humalog Quick pen for Resident #17 (R17). LPN L reported that insulin devices are to be dated when first placed in service. On 10/17/23 at 11:30 AM a review was conducted of the 300 Hall medication cart with LPN B. Review of the top drawer of this medication cart revealed an in-use vial of Lispro insulin for R40. The vial was dated 9/1. LPN B reported that insulin vials are to be dated when opened and are good for twenty-eight or thirty days. Further review of the top drawer of the medication cart revealed a Novolog insulin pen dated 9/15/23 also for R40. A Novolog insulin pen for R33 was observed to be undated. [...]
  4. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 8, 2023
    Inspectors wroteBased on observation and interview, the facility failed to maintain a clean, sanitary, and comfortable environment in one soiled utility room (100 Hall), one shower room (200 Hall), one clean utility room (200 Hall), and four resident rooms (room [ROOM NUMBER], room [ROOM NUMBER], room [ROOM NUMBER], and room [ROOM NUMBER]), resulting in an unclean, unsanitary, and uncomfortable environment.
  5. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 8, 2023
    Inspectors wroteBased on interview and record review, the facility failed to coordinate with the appropriate, State-designated authority, to ensure that 1 of 2 residents (R33) reviewed received timely follow-up PASSAR II evaluations, resulting in the potential for a delay in care and services appropriate to their needs.
  6. D
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    F676 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 8, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure fresh water and a call light were accessible for one physically and cognitively impaired Resident (R25) resulting in thirst, inability to request assistance, anxiety, and the potential for all facility residents to not be monitored or assisted with activities of daily living.
  7. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 8, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure an Activities program was implemented to meet the interests and needs for two Residents (R475 and R47) resulting in a lack of life enrichment and the potential for social isolation and boredom for these and all facility residents.
  8. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 8, 2023
    Inspectors wroteBased on observation the facility failed to discard expired tube feeding supplements. These conditions resulted in an increased risk for contaminated foods and an increased risk of food borne illness for individuals who are prescribed these specific supplements.
  9. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 8, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure oxygen tubing was changed for one Resident (R21) resulting in the potential for infection and failure to follow facility protocol and the potential for all facility residents that use oxygen devices to not have them properly maintained.
  10. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 8, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain a medication error rate of less than 5% for 2 of 5 residents (R44 and R59) observed for medication administration, resulting in a medication error rate of 6.8% (2 errors from 29 opportunities).
  11. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 8, 2023
    Inspectors wroteBased on interview and record review, the facility failed to maintain complete and accurate medical records for 4 residents (R21, R33, R59, and R62), resulting in incomplete and inaccurate medical records and the potential for providers not having an accurate and complete picture of the resident's stay at the facility.

Fire safety inspections

27 fire safety citations on file: 17 on January 14, 2026, 5 on October 31, 2024, 5 on October 18, 2023.

Every fire safety citation27 citations
  1. F
    List the names and contact information of those in the facility.
    E 30 · January 14, 2026 · Corrected (the home has a date of correction)
  2. F
    Provide emergency officials' contact information.
    E 31 · January 14, 2026 · Corrected (the home has a date of correction)
  3. F
    Conduct testing and exercise requirements.
    E 39 · January 14, 2026 · Corrected (the home has a date of correction)
  4. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · January 14, 2026 · Corrected (the home has a date of correction)
  5. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · January 14, 2026 · Corrected (the home has a date of correction)
  6. F
    Install an approved automatic sprinkler system.
    K 351 · January 14, 2026 · Corrected (the home has a date of correction)
  7. F
    Have simulated fire drills held at unexpected times.
    K 712 · January 14, 2026 · Corrected (the home has a date of correction)
  8. F
    Have a battery powered remote alarm panel in a location accessible by operating personnel.
    K 916 · January 14, 2026 · Corrected (the home has a date of correction)
  9. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · January 14, 2026 · Corrected (the home has a date of correction)
  10. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · January 14, 2026 · Corrected (the home has a date of correction)
  11. E
    Provide properly protected cooking facilities.
    K 324 · January 14, 2026 · Corrected (the home has a date of correction)
  12. E
    Install corridor and hallway doors that block smoke.
    K 363 · January 14, 2026 · Corrected (the home has a date of correction)
  13. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · January 14, 2026 · Corrected (the home has a date of correction)
  14. E
    Install properly constructed and protected linen or trash chutes.
    K 541 · January 14, 2026 · Corrected (the home has a date of correction)
  15. E
    Provide a written emergency evacuation plan.
    K 711 · January 14, 2026 · Corrected (the home has a date of correction)
  16. E
    Ensure proper usage of power strips and extension cords.
    K 920 · January 14, 2026 · Corrected (the home has a date of correction)
  17. E
    Have proper medical gas storage and administration areas.
    K 923 · January 14, 2026 · Corrected (the home has a date of correction)
  18. E
    Provide properly protected cooking facilities.
    K 324 · October 31, 2024 · Corrected (the home has a date of correction)
  19. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · October 31, 2024 · Corrected (the home has a date of correction)
  20. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · October 31, 2024 · Corrected (the home has a date of correction)
  21. E
    Ensure proper usage of power strips and extension cords.
    K 920 · October 31, 2024 · Corrected (the home has a date of correction)
  22. E
    Have proper medical gas storage and administration areas.
    K 923 · October 31, 2024 · Corrected (the home has a date of correction)
  23. F
    Conduct testing and exercise requirements.
    E 39 · October 18, 2023 · Corrected (the home has a date of correction)
  24. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · October 18, 2023 · Corrected (the home has a date of correction)
  25. E
    Install properly constructed and protected linen or trash chutes.
    K 541 · October 18, 2023 · Corrected (the home has a date of correction)
  26. E
    Ensure proper usage of power strips and extension cords.
    K 920 · October 18, 2023 · Corrected (the home has a date of correction)
  27. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · October 18, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMichiganUnited States
All nursing staff (RN, LPN and aides)3.213.993.86
Registered nurses0.650.780.69
All nursing staff on weekends2.773.503.42
Nurse aides1.92
Licensed practical nurses0.64
Nursing staff turnover (share who left in a year)51.4%44.1%45.8%
Registered nurse turnover50.0%39.2%42.9%
Administrators who left0

CMS expects 3.54 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.38 on weekdays and 2.77 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 4.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.47 in April to June 2025 to 3.21 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.210.653.382.77 4.9%0 of 9081
Oct to Dec 20253.310.713.472.89 2.7%0 of 9279
Jul to Sep 20253.090.573.212.78 0.0%0 of 9283
Apr to Jun 20253.470.573.603.13 0.0%0 of 9180
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Michigan, Jan to Mar 20263.950.704.143.453.3%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Michigan

JobMedianMiddle halfEmployed
Michigan, all employers
CNAs (nursing assistants)$19.03$18.35 to $21.5943,290
LPNs and LVNs$31.47$29.83 to $35.5210,880
Registered nurses$45.34$39.46 to $49.74104,950
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Optalis Health & Rehabilitation of Muskegon. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
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Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMichiganUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
12.410.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.90.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.83.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.51.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
17.912.014.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.35.14.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
20.114.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
13.424.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
12.411.712.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.91.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.71.61.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Optalis Health & Rehabilitation of Muskegon's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (51.5% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

51.5% this home

No different from the national rate

US median of homes 51.5% · Michigan: 89 better, 22 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 47 eligible stays.

Potentially preventable readmissions

11.1% this home

No different from the national rate

US median of homes 10.7% · Michigan: 0 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 70 eligible stays.

Infections that led to a hospital stay

7.9% this home

No different from the national rate

US median of homes 7.1% · Michigan: 1 better, 1 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 32 eligible stays.

Self-care and mobility at discharge

54.5% this home

Median of homes: Michigan57.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 33 residents counted.

Falls with major injury

0.0% this home

Median of homes: Michigan0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 40 residents counted.

New or worsened pressure ulcers

2.8% this home

Median of homes: Michigan1.3% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 40 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Michigan99.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 24 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: OPTALIS MUSKEGON OPCO LLC. CMS links this home to Optalis Health & Rehabilitation, a group of 36 nursing homes averaging 2.4 stars overall.

NameRoleTypeShareSince
Om Holdco 7 LLC5% or greater direct ownership interestOrganization100%07/01/2025
Paar 108 LLCIndirect ownership interestOrganization07/01/2025
Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. PatelIndirect ownership interestOrganization07/01/2025
Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. PatelIndirect ownership interestOrganization07/01/2025
Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020Indirect ownership interestOrganization07/01/2025
Rajan G Patel 2020 Irr Fam Tr Uad 12-3-2020Indirect ownership interestOrganization07/01/2025
Patel, RajanManaging control - governing bodyIndividual07/01/2025
Patel, RajanCorporate directorIndividual07/01/2025
Optum Management Solutions. IncOperational/managerial controlOrganization07/01/2025
Sharon, RobertOperational/managerial controlIndividual07/01/2025
Solarewicz, MaciejOperational/managerial controlIndividual07/01/2025
Stevenson, HeavenOperational/managerial controlIndividual07/01/2025
Zuniga, TrishaOperational/managerial controlIndividual07/01/2025
1061 W Hackley Ave Propco LLCAdp of the SNFOrganization07/01/2025
Cliftonlarsonallen LLPAdp of the SNFOrganization07/01/2025
Optum Management Solutions. IncAdp of the SNFOrganization07/01/2025
Schlaupitz MadhavanAdp of the SNFOrganization07/01/2025
Welltower IncAdp of the SNFOrganization07/01/2025
Welltower Op, LLCAdp of the SNFOrganization07/01/2025
Conner, MarianneAdp of the SNFIndividual07/01/2025
Solarewicz, MaciejAdp of the SNFIndividual09/03/2025
Zuniga, TrishaAdp of the SNFIndividual09/03/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 18 problems in this area, most recently on May 28, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 8 problems in this area, most recently on January 14, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on January 14, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on January 14, 2026: "Provide and implement an infection prevention and control program."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.77 hours per resident per day, below the Michigan average of 3.50.

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Common questions

What is Optalis Health & Rehabilitation of Muskegon's Medicare star rating?
CMS rates Optalis Health & Rehabilitation of Muskegon 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Optalis Health & Rehabilitation of Muskegon get at its last inspection?
21 health deficiencies at the standard inspection on January 14, 2026. The Michigan average is 9.9.
Has Optalis Health & Rehabilitation of Muskegon been fined?
CMS lists no fines in the last three years.
Does Optalis Health & Rehabilitation of Muskegon accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Optalis Health & Rehabilitation of Muskegon?
CMS lists 22 owners and managers, and links the home to Optalis Health & Rehabilitation. Legal business name: OPTALIS MUSKEGON OPCO LLC.

Sources

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