Hawthorne Healthcare Center
7465 Madison Ave, Indianapolis, IN 46227 · Marion County · (317) 788-3000
88 certified beds, about 71 residents a day · For profit - Corporation · Medicare and Medicaid since 2010
CMS Care Compare ratings, data as of September 1, 2026 · CCN 155780 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 5, 2025, inspectors cited 2 health deficiencies (the Indiana average is 7.2, the national average 9.2).
Of 27 health citations since February 2024, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $12,428 in the last three years; the largest was $12,428, and the latest is dated April 23, 2025.
Nurses and nurse aides worked 3.31 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.55 of those hours.
55.7% of nursing staff left within the year CMS measured (Indiana average 45.9%).
CMS links it to Communicare Health, an affiliated group of 110 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 27 health citations on file.
December 5, 2025Standard inspection · 2 citations
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure potentially hazardous materials were kept secure behind locked doors to prevent residents' potential access to the materials for 3 of 5 days of the survey.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents with enteral feedings physician's orders were followed and equipment was dated for 1 of 1 residents reviewed for enteral feedings. (Resident 6)
April 23, 2025Complaint inspection · 1 citation
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide supervision to prevent a cognitively impaired resident who resided on the secured memory care unit from exiting the facility property without staff knowledge. The resident was found approximately 1.5 miles from the facility. (Resident B) This deficient practice resulted in an Immediate Jeopardy. The Immediate Jeopardy began on, 4/13/25 at approximately 1:00 a.m., when the facility failed to provide supervision to a cognitively impaired resident, that resided on the memory care unit, to prevent an elopement. The Administrator, Director of Nursing, and Regional Director of Nursing were notified of the Immediate Jeopardy on 4/22/25 at 12:35 p.m. The Immediate Jeopardy was removed, and the deficient practice corrected, 4/14/24, prior to the start of the survey and was therefore Past Noncompliance.
November 13, 2024Standard inspection · 3 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure food was served in a sanitary manner for 3 of 4 kitchen observations. Staff hair was not covered while in the kitchen. (Dietary [NAME] 2)
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a comprehensive person-centered care plan was developed for 1 of 2 residents reviewed for catheter care. (Resident 3)
- C Dispose of garbage and refuse properly.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the ground next to the kitchen's rear door was free from rubbish and failed to ensure the dumpster sliding side panel door was kept closed when not in use for 2 of 3 observations.
August 20, 2024Complaint inspection · 3 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on interview and record review, the facility failed to notify a resident's guardian prior to a transfer for 1 of 3 residents reviewed for transfers requirements. (Resident D)
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interview and record review, the facility failed to provide a written Notice of Transfer/Discharge to the resident's representative prior to a discharge for 1 of 3 residents reviewed for transfer and discharge requirements. (Resident D)
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to ensure resident's records were complete and accurate for 2 of 3 residents reviewed. Medications were not documented when administered. (Resident B, Resident C)
August 2, 2024Complaint inspection · 5 citations
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on record review and interview, the facility failed to ensure resident rights were maintained related to being able to go outside in the facility courtyard unsupervised during non-smoking times for 5 of 5 residents reviewed for resident rights. (Residents F, Resident G, Resident H, Resident J, Resident K) Findings Include: 1. During an interview with Resident K on 8/1/24 at 1:00 p.m., he indicated could only go outside in the courtyard during smoking times. He indicated this changed after there was a fight in the gazebo and the Executive Director would not let anyone go out without supervision. Those residents who got in the fight aren't here anymore so residents should be able to go outside. He stated I don't want to be inside all the time with TV. He wanted to go outside and enjoy the beautiful weather. He indicated if you signed out you could go off the property to smoke. 2. [...]
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on observation, interview, and record review, the facility failed to notify the state health department of an injury of unknown origin for 1 of 3 residents reviewed for abuse. Staff observed a scrape with swelling and bruising to the nose and left eye but did not know how the injury occurred. (Resident M)
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on observation, interview, and record review, the facility failed to investigate an injury of unknown origin when a resident was observed to have a scrape on his nose with swelling and bruising on his nose and left eye for 1 of 3 residents reviewed for abuse. (Resident M)
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on interview and record review, the facility failed to provide the written bed hold policy prior to leaving the facility or at any time after for 2 of 3 residents reviewed for transfers and discharges. (Resident D, Resident E)
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medications were secured and labeled for 1 of 1 medication rooms and 1 of 1 random observations. Controlled substances were not double locked and TPN was not labeled and dated. (Resident P, Resident D)
July 17, 2024Complaint inspection · 4 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to notify the physician when staff found a large knife in the drawer of a resident with a history of suicidal ideations and suicidal attempts for 1 of 3 residents reviewed. (Resident B)
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to report an allegation of abuse to the state health department for 1 of 3 allegations reviewed. A resident with a history of IV (intravenous) drug use made an allegation that a nurse supplied heroin to the resident. (Resident C)
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Inspectors wroteBased on observation, interview, and record review, the facility failed to implement a care plans with person-centered interventions for a resident diagnosed with suicidal ideations and a history of trauma and suicide attempts for suicidal ideations and suicide attempts for 1 of 3 residents reviewed. Staff found a large knife in the resident's drawer during care. (Resident B)
- D Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on interview and record review, the facility administration failed to maintain the mental and physical wellbeing of residents for 1 of 3 residents reviewed. An allegation of abuse was made against a nurse but was not reported to the state health department and the nurse was not reported to the police. (Resident C)
July 5, 2024Complaint inspection · 1 citation
- D Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Inspectors wroteBased on interview and record review, the facility failed to provide behavioral health services to maintain residents highest practicable well-being for 2 of 3 residents reviewed. Residents with a known history of resident to resident altercations lacked interventions to prevent aggressive behaviors and a resident with a history of drinking alcohol in the facility did not have a plan for treatment and prevention for a substance use disorder. (Resident B, Resident C)
June 17, 2024Complaint inspection · 4 citations
- G Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observation, interview and record review, the facility failed to prevent significant medication errors when a resident diagnosed with C. diff (Clostridium difficile is a germ that causes inflammation of the colon and can be life threatening.) only received 8 of 39 doses of vancomycin (antibiotic used to treat intestinal infections). (Resident B)
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to ensure accurate and complete documentation on the medication administration record and the treatment administration record for 5 of 5 residents reviewed for medication administration. (Resident B, Resident D, Resident E, Resident F, Resident G)
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to implement transmission-based precautions for a resident admitted to the facility diagnosed with C. difficile (Clostridium edificial is a germ that causes inflammation of the colon, can be transmitted by person-to-person contact as well as contact with inanimate objects, and can be life threatening. Clostridium difficile can live outside the body on inanimate objects for several months.) for 1 of 4 residents reviewed for infection control. (Resident B)
- D Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on interview and record review the facility failed to notify hospice when a resident received new physicians orders for intravenous (into the vein) antibiotics. (Resident C)
March 15, 2024Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to ensure an allegation of abuse was reported to the Administrator for 1 of 3 allegations of abuse reviewed. (Resident B, Resident C)
February 2, 2024Standard inspection, Complaint inspection · 3 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure foods were served in a sanitary and safe manner for 4 of 4 kitchen observations. Staff hair was not covered while in the kitchen food preparation area. (Dietary Staff 2, [NAME] 3, and Dietary Staff 4)
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on interview and record review, the facility failed to provide services for residents who required dialysis for 1 of 2 residents reviewed. Dialysis access sites were not monitored. (Resident 49)
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to accurately and completely document services provided for 2 of 22 residents reviewed. Catheter care was not documented, medication administration was not documented.
Fire safety inspections
21 fire safety citations on file: 8 on December 5, 2025, 8 on November 13, 2024, 5 on February 2, 2024.
Every fire safety citation21 citations
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E Have properly located and lighted "Exit" signs.
- E Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
- C Implement emergency and standby power systems.
- C Have generator or other power source capable of supplying service within 10 seconds.
- F Conduct testing and exercise requirements.
- F Implement emergency and standby power systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure that testing and maintenance of electrical equipment is performed.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Install corridor and hallway doors that block smoke.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| April 23, 2025 | Fine | $12,428 |
| June 17, 2024 | Payment Denial | 1 days from August 27, 2024 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Indiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.31 | 3.69 | 3.86 |
| Registered nurses | 0.55 | 0.67 | 0.69 |
| All nursing staff on weekends | 3.17 | 3.25 | 3.42 |
| Nurse aides | 2.16 | ||
| Licensed practical nurses | 0.61 | ||
| Nursing staff turnover (share who left in a year) | 55.7% | 45.9% | 45.8% |
| Registered nurse turnover | 55.6% | 40.3% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.83 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.37 on weekdays and 3.17 on weekends, 6% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.48 in April to June 2025 to 3.31 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.31 | 0.55 | 3.37 | 3.17 | 2.0% | 0 of 90 | 71 |
| Oct to Dec 2025 | 3.50 | 0.69 | 3.62 | 3.19 | 2.2% | 0 of 92 | 64 |
| Jul to Sep 2025 | 3.42 | 0.61 | 3.56 | 3.06 | 1.9% | 0 of 92 | 66 |
| Apr to Jun 2025 | 3.48 | 0.65 | 3.65 | 3.07 | 0.0% | 0 of 91 | 64 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Indiana, Jan to Mar 2026 | 3.63 | 0.62 | 3.80 | 3.19 | 3.4% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Indiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 2.3 | 11.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.0 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 3.7 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 6.7 | 11.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.8 | 3.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.0 | 13.6 | 15.4 |
Owners and operators
Legal business name: ADAMS COUNTY MEMORIAL HOSPITAL. CMS links this home to Communicare Health, a group of 110 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Borne-Bauman, Candice | Managing control - governing body | Individual | 01/01/2019 | |
| Flueckiger, Russell | Managing control - governing body | Individual | 07/01/2012 | |
| Lehman, Scott | Managing control - governing body | Individual | 07/14/2020 | |
| Macklin, Larry | Managing control - governing body | Individual | 07/01/2012 | |
| McIntire, David | Managing control - governing body | Individual | 01/01/2019 | |
| Adams County Memorial Hospital | Operational/managerial control | Organization | 07/01/2012 | |
| S Madison Mgt Co., LLC | Operational/managerial control | Organization | 09/01/2017 | |
| Barbour, Jakob | Operational/managerial control | Individual | 12/20/2022 | |
| Borne-Bauman, Candice | Operational/managerial control | Individual | 01/01/2019 | |
| Flueckiger, Russell | Operational/managerial control | Individual | 07/01/2012 | |
| Lehman, Scott | Operational/managerial control | Individual | 07/14/2020 | |
| Macklin, Larry | Operational/managerial control | Individual | 07/01/2012 | |
| McIntire, David | Operational/managerial control | Individual | 01/01/2019 | |
| Odenthal, Richard | Operational/managerial control | Individual | 09/01/2017 | |
| Radadiya, Pragneshkumar | Operational/managerial control | Individual | 07/12/2019 | |
| Smith, Scott | Operational/managerial control | Individual | 01/01/2020 | |
| Sprunger, Kyle | Operational/managerial control | Individual | 01/01/2018 | |
| Wheeler, Dane | Operational/managerial control | Individual | 07/01/2012 | |
| Blue Management Services LLC | Adp of the SNF | Organization | 12/01/2023 | |
| First Bank of Berne | Adp of the SNF | Organization | 01/01/2020 | |
| Omega Healthcare Investors Inc | Adp of the SNF | Organization | 09/01/2017 | |
| Omg in Mstr Lsco LLC | Adp of the SNF | Organization | 01/05/2026 | |
| S Madison Mgt Co., LLC | Adp of the SNF | Organization | 09/01/2017 | |
| Barbour, Jakob | Adp of the SNF | Individual | 12/20/2022 | |
| Radadiya, Pragneshkumar | Adp of the SNF | Individual | 01/05/2026 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on December 5, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on August 20, 2024: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on November 13, 2024: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on August 2, 2024: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.17 hours per resident per day, below the Indiana average of 3.25.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Majestic Care of Southport Indianapolis, 0.7 mi · 3 of 5 stars · 20 citations
- Southpointe Healthcare Center Indianapolis, 1.3 mi · 5 of 5 stars · 6 citations
- University Heights Health and Living Community Indianapolis, 1.7 mi · 4 of 5 stars · 15 citations
- Greenwood Health and Living Community Greenwood, 2.1 mi · 3 of 5 stars · 14 citations
- Rosegate Village Indianapolis, 2.3 mi · 4 of 5 stars · 8 citations
- Greenwood Meadows Greenwood, 2.4 mi · 5 of 5 stars · 9 citations
- Forest Creek Village Indianapolis, 2.7 mi · 4 of 5 stars · 31 citations
- Greenwood Healthcare Center Greenwood, 3 mi · 2 of 5 stars · 17 citations
Indiana contacts for a concern about a nursing home
These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.
Common questions
- What is Hawthorne Healthcare Center's Medicare star rating?
- CMS rates Hawthorne Healthcare Center 4 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Hawthorne Healthcare Center get at its last inspection?
- 2 health deficiencies at the standard inspection on December 5, 2025. The Indiana average is 7.2.
- Has Hawthorne Healthcare Center been fined?
- Yes. CMS lists 1 fine totaling $12,428 in the last three years.
- Does Hawthorne Healthcare Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Hawthorne Healthcare Center?
- CMS lists 25 owners and managers, and links the home to Communicare Health. Legal business name: ADAMS COUNTY MEMORIAL HOSPITAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.