What is University Heights Health and Living Community's Medicare star rating?

CMS rates University Heights Health and Living Community 4 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).

Has University Heights Health and Living Community been fined?

CMS lists no fines in the last three years.

Does University Heights Health and Living Community accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns University Heights Health and Living Community?

CMS lists 74 owners and managers, and links the home to Cardon & Associates. Legal business name: RIVERVIEW HOSPITAL.

University Heights Health and Living Community: Inspections

The record in brief

At its most recent standard inspection, on May 12, 2026, inspectors cited 1 health deficiency (the Indiana average is 7.2, the national average 9.2).

None of its 15 health citations since December 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.35 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.50 of those hours.

50.0% of nursing staff left within the year CMS measured (Indiana average 45.9%).

CMS links it to Cardon & Associates, an affiliated group of 19 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

212/23

205/24

608/24

211/24

206/25

105/26

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

13D

Potential for minimal harm

May 12, 2026Standard inspection · 1 citation

D

Ensure services provided by the nursing facility meet professional standards of quality.

F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 25, 2026

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure follow-up for physician orders and instructions for care were obtained for a new positioning device (splint) following an off-site medical appointment for 1 of 1 resident reviewed for splints. (Resident 98)

June 6, 2025Standard inspection · 2 citations

D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 2, 2025

Inspectors wroteBased on observation, interview, and record review, the facility failed to develop a person-centered comprehensive care plan for a resident's refusal of care for 1 of 3 residents reviewed for skin breakdown. (Resident 100)
D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 2, 2025

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the clinical record documentation was accurate for a resident at risk for skin breakdown who was prescribed heel protection for 1 of 3 residents reviewed for skin breakdown. (Resident 100)

November 7, 2024Complaint inspection · 2 citations

E

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 25, 2024

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure controlled medications were reconciled accurately for 4 of 8 medication carts. (200 Hall Medication Cart, 100 Hall Medication Cart, 400 Hall Medication Cart, 700/800 Hall Medication Cart)
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 25, 2024

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure personal protective equipment (PPE) was used during a dressing change for a resident with an open wound on enhanced barrier precautions (EBP) for 1 of 1 residents observed for wound care. (Resident B)

August 27, 2024Standard inspection · 6 citations

E

Allow residents to self-administer drugs if determined clinically appropriate.

F554 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 18, 2024

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure self-medication administration assessments were completed for 4 of 4 residents observed with medications at bedside. (Resident 53, Resident 1, Resident 105, Resident 39) Findings Include: 1. On 8/20/24 at 10:32 a.m., observed Resident 53 was sitting up in bed; no staff were observed to be in the room or in hallway. Resident 53 had an overbed table with the following observed to be sitting on top of the table; one clear plastic medication cup containing two small white tablets and one and a half large tablets. On 8/21/24 at 8:33 a.m., Resident 53 was observed sitting up in bed eating. A small plastic medication cup was observed sitting on the overbed table containing three small white tablets, two large white tablets broken in half, one orange tablet, and one peach colored tablet. [...]
D

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

F559 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 18, 2024

Inspectors wroteBased on interview and record review, the facility failed to provide a written notice to a resident prior to getting a new roommate. (Resident 25)
D

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 18, 2024

Inspectors wroteBased on record review and interview, the facility failed to ensure a resident was referred to the State-designated authority contractor for a Level II Screening (PASARR) for a new mental illness diagnosis evaluation for 1 of 1 residents reviewed. (Resident 53)
D

Provide care and assistance to perform activities of daily living for any resident who is unable.

F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 18, 2024

Inspectors wroteBased on observation, record review, and interview, the facility failed to provide ADL's (Activities of Daily Living) for a dependent resident for 1 of 2 residents reviewed. A resident with facial hair was not assisted with shaving. (Resident 62)
D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 18, 2024

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident diagnosed with edema and congestive heart failure received services and treatments for 1 of 1 resident reviewed for lower extremity edema. The facility failed to ensure daily weights, monitoring for side effects of edema, and that daily compression stockings were in place. (Resident 39)
D

Develop and implement policies and procedures for flu and pneumonia vaccinations.

F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 18, 2024

Inspectors wroteBased on interview and record review, the facility failed to follow the current vaccine administration guidelines for the pneumococcal vaccine for 1 of 8 residents reviewed for vaccination records. The CDC (Centers for Disease Control and Prevention) recommended pneumococcal vaccine series was not given for one resident. (Resident 27)

May 23, 2024Complaint inspection · 2 citations

D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 10, 2024

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a comprehensive person-centered care plan was developed for a resident who required a hand brace for 1 of 6 residents reviewed for care plans. (Resident C)
D

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 10, 2024

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a knee brace was applied to a resident while in bed for 1 of 3 residents reviewed for range of motion. (Resident C)

December 5, 2023Complaint inspection · 2 citations

D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 23, 2023

Inspectors wroteBased on interview and record review, the facility failed to protect a resident's right to be free from verbal abuse by a staff member for 1 of 3 residents reviewed for abuse. A CNA (Certified Nursing Aide) yelled, cursed, and threatened a resident. (Resident C, CNA 1)
D

Protect each resident from the wrongful use of the resident's belongings or money.

F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 18, 2023

Inspectors wroteBased on interview and record review, the facility failed to protect a resident's right to be free from misappropriation of property for 1 of 3 residents reviewed for abuse. A resident's oxycodone (prescription narcotic controlled substance for pain) 30 mg (milligrams) was replaced by a different medication and could not be accounted for. (Resident B)

Fire safety inspections

22 fire safety citations on file: 2 on May 12, 2026, 7 on June 6, 2025, 13 on August 27, 2024.

Every fire safety citation22 citations

F
Inspect, test, and maintain automatic sprinkler systems.

K 353 · May 12, 2026 · Corrected (the home has a date of correction)
E
Meet other general requirements that are deficient.

K 300 · May 12, 2026 · Corrected (the home has a date of correction)
F
Meet requirements for the installation and maintenance of electrical systems.

K 911 · June 6, 2025 · Corrected (the home has a date of correction)
F
Have a battery powered remote alarm panel in a location accessible by operating personnel.

K 916 · June 6, 2025 · Corrected (the home has a date of correction)
F
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · June 6, 2025 · Corrected (the home has a date of correction)
E
Meet other general requirements.

K 100 · June 6, 2025 · Corrected (the home has a date of correction)
E
Install smoke barrier doors that can resist smoke for at least 20 minutes.

K 374 · June 6, 2025 · Corrected (the home has a date of correction)
E
Ensure proper usage of power strips and extension cords.

K 920 · June 6, 2025 · Corrected (the home has a date of correction)
D
Have properly installed electrical wiring and gas equipment.

K 511 · June 6, 2025 · Corrected (the home has a date of correction)
F
Conduct testing and exercise requirements.

E 39 · August 27, 2024 · Corrected (the home has a date of correction)
F
To conduct inspection, testing and maintenance of fire doors by qualified individuals.

K 761 · August 27, 2024 · Corrected (the home has a date of correction)
F
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · August 27, 2024 · Corrected (the home has a date of correction)
E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

K 321 · August 27, 2024 · Corrected (the home has a date of correction)
E
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

K 361 · August 27, 2024 · Corrected (the home has a date of correction)
E
Install corridor and hallway doors that block smoke.

K 363 · August 27, 2024 · Corrected (the home has a date of correction)
E
Install smoke barrier doors that can resist smoke for at least 20 minutes.

K 374 · August 27, 2024 · Corrected (the home has a date of correction)
E
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

K 914 · August 27, 2024 · Corrected (the home has a date of correction)
E
Ensure proper usage of power strips and extension cords.

K 920 · August 27, 2024 · Corrected (the home has a date of correction)
D
Provide properly protected cooking facilities.

K 324 · August 27, 2024 · Corrected (the home has a date of correction)
D
Have properly installed electrical wiring and gas equipment.

K 511 · August 27, 2024 · Corrected (the home has a date of correction)
C
Install emergency lighting that can last at least 1 1/2 hours.

K 291 · August 27, 2024 · Corrected (the home has a date of correction)
C
Have simulated fire drills held at unexpected times.

K 712 · August 27, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Indiana	United States
All nursing staff (RN, LPN and aides)	3.35	3.69	3.86
Registered nurses	0.50	0.67	0.69
All nursing staff on weekends	2.91	3.25	3.42
Nurse aides	2.11
Licensed practical nurses	0.73
Nursing staff turnover (share who left in a year)	50.0%	45.9%	45.8%
Registered nurse turnover	37.5%	40.3%	42.9%
Administrators who left	0

CMS expects 4.05 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.52 on weekdays and 2.91 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.44 in April to June 2025 to 3.35 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.35	0.50	3.52	2.91	1.5%	0 of 90	125
Oct to Dec 2025	3.34	0.63	3.50	2.92	2.2%	0 of 92	120
Jul to Sep 2025	3.42	0.63	3.57	3.05	4.0%	0 of 92	123
Apr to Jun 2025	3.44	0.62	3.63	2.98	3.4%	0 of 91	125
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Indiana, Jan to Mar 2026	3.63	0.62	3.80	3.19	3.4%	0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Indiana	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	7.0	11.0	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.0	0.4	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	0.0	1.1	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	2.5	3.9	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.6	1.2	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	1.9	11.9	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	3.6	3.6	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	7.5	13.6	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	24.8	22.2	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	10.6	10.8	12.0

Owners and operators

Legal business name: RIVERVIEW HOSPITAL. CMS links this home to Cardon & Associates, a group of 19 nursing homes averaging 3.7 stars overall.

Name	Role	Type	Share	Since
Riverview Hospital	5% or greater direct ownership interest	Organization	100%	12/01/2011
German American Bank	5% or greater security interest	Organization		04/29/2024
Balla, Matthew	Managing control - governing body	Individual		05/23/2022
Cattell, Zachary	Managing control - governing body	Individual		04/25/2022
Fauth, Kendra	Managing control - governing body	Individual		12/26/2021
Girdler, Jennifer	Managing control - governing body	Individual		04/28/2020
Gormal, Gregg	Managing control - governing body	Individual		10/01/2016
Grzych, Benjy	Managing control - governing body	Individual		11/11/2019
Hashmi, Syed	Managing control - governing body	Individual		08/15/2022
Haug, Amy	Managing control - governing body	Individual		01/04/2022
Hyatt, David	Managing control - governing body	Individual		03/27/2023
Ingram, Stephanie	Managing control - governing body	Individual		09/01/2021
Lopossa, Lynn	Managing control - governing body	Individual		12/17/2023
McClarnon, Danielle	Managing control - governing body	Individual		05/01/2024
McClelland, Thomas	Managing control - governing body	Individual		12/26/2021
Spencer, Leaann	Managing control - governing body	Individual		06/18/2018
Friend, Jayna	Corporate officer	Individual		06/01/2021
Cardon and Associates Inc	Operational/managerial control	Organization		08/23/2013
Cardon Management Company LLC	Operational/managerial control	Organization		12/01/2011
Moore Operating Group Inc	Operational/managerial control	Organization		05/18/2020
Balla, Matthew	Operational/managerial control	Individual		05/23/2022
Cattell, Zachary	Operational/managerial control	Individual		04/25/2022
Fauth, Kendra	Operational/managerial control	Individual		12/26/2021
Friend, Jayna	Operational/managerial control	Individual		06/01/2021
Girdler, Jennifer	Operational/managerial control	Individual		04/28/2020
Gormal, Gregg	Operational/managerial control	Individual		10/01/2016
Grzych, Benjy	Operational/managerial control	Individual		11/11/2019
Hashmi, Syed	Operational/managerial control	Individual		08/15/2022
Haug, Amy	Operational/managerial control	Individual		01/04/2022
Hyatt, David	Operational/managerial control	Individual		03/27/2023
Ingram, Stephanie	Operational/managerial control	Individual		09/01/2021
Lopossa, Lynn	Operational/managerial control	Individual		12/17/2023
McClelland, Thomas	Operational/managerial control	Individual		12/26/2021
McIntosh, Eric	Operational/managerial control	Individual		10/31/2021
Headley, Kathy	Individual is an owner, partner or trustee of any ADP of the SNF	Individual		09/05/2025
Moore, Daniel	Individual is an owner, partner or trustee of any ADP of the SNF	Individual		09/05/2025
Moore, David	Individual is an owner, partner or trustee of any ADP of the SNF	Individual		09/05/2025
Moore, Stephen	Individual is an owner, partner or trustee of any ADP of the SNF	Individual		09/05/2025
Ankura Consulting Group LLC	Adp of the SNF	Organization		06/15/2022
Bradley & Associates Inc	Adp of the SNF	Organization		01/01/2023
Cardon and Associates Inc	Adp of the SNF	Organization		06/24/2025
Cardon Management Company LLC	Adp of the SNF	Organization		06/18/2025
Cole Marketing Communications Inc	Adp of the SNF	Organization		04/01/2015
Forvis Mazars LLP	Adp of the SNF	Organization		01/01/2021
German American Bank	Adp of the SNF	Organization		06/25/2025
Healthdrive Podiatry Group Pa	Adp of the SNF	Organization		03/07/2019
Heart of Cardon LLC	Adp of the SNF	Organization		09/06/2007
Jeffrey L Morer Od PC	Adp of the SNF	Organization		03/07/2019
Lacy Beyl & Company Inc	Adp of the SNF	Organization		10/01/2017
Lifespan Therapy LLC	Adp of the SNF	Organization		10/25/2007
Med-Pass Incorporated	Adp of the SNF	Organization		10/01/2017
Mobile Audiology Associates PC	Adp of the SNF	Organization		03/07/2019
Moser Consulting Incorporated	Adp of the SNF	Organization		04/01/2020
Proactive Clinical Partners	Adp of the SNF	Organization		01/01/2020
Respiratory Partners Inc	Adp of the SNF	Organization		11/01/2019
Third Eye Health Inc	Adp of the SNF	Organization		02/04/2022
Uh, LLC	Adp of the SNF	Organization		06/28/2001
Vohra Wound Physicians of the West PC	Adp of the SNF	Organization		04/01/2022
Vox Global LLC	Adp of the SNF	Organization		02/02/2019
Balla, Matthew	Adp of the SNF	Individual		05/23/2022
Cattell, Zachary	Adp of the SNF	Individual		04/25/2022
Fauth, Kendra	Adp of the SNF	Individual		12/26/2021
Friend, Jayna	Adp of the SNF	Individual		06/01/2021
Girdler, Jennifer	Adp of the SNF	Individual		04/28/2020
Gormal, Gregg	Adp of the SNF	Individual		10/01/2016
Grzych, Benjy	Adp of the SNF	Individual		11/11/2019
Hashmi, Syed	Adp of the SNF	Individual		08/15/2022
Haug, Amy	Adp of the SNF	Individual		01/04/2022
Ingram, Stephanie	Adp of the SNF	Individual		09/01/2021
Lopossa, Lynn	Adp of the SNF	Individual		12/17/2023
McClarnon, Danielle	Adp of the SNF	Individual		05/01/2024
McClelland, Thomas	Adp of the SNF	Individual		12/26/2021
McIntosh, Eric	Adp of the SNF	Individual		10/31/2021
Spencer, Leaann	Adp of the SNF	Individual		06/18/2018

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on May 12, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."
How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on August 27, 2024: "Provide care and assistance to perform activities of daily living for any resident who is unable."
What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on November 7, 2024: "Provide and implement an infection prevention and control program."
How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on August 27, 2024: "Allow residents to self-administer drugs if determined clinically appropriate."
Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.91 hours per resident per day, below the Indiana average of 3.25.

Other nursing homes nearby

Greenwood Health and Living Community
Greenwood, 0.6 mi · 3 of 5 stars · 14 citations
Greenwood Meadows
Greenwood, 1.2 mi · 5 of 5 stars · 9 citations
Greenwood Healthcare Center
Greenwood, 1.4 mi · 2 of 5 stars · 17 citations
Hawthorne Healthcare Center
Indianapolis, 1.7 mi · 4 of 5 stars · 27 citations
Majestic Care of Southport
Indianapolis, 2.3 mi · 3 of 5 stars · 20 citations
Southpointe Healthcare Center
Indianapolis, 2.3 mi · 5 of 5 stars · 6 citations
Greenwood Village South
Greenwood, 2.9 mi · 5 of 5 stars · 6 citations
Rosegate Village
Indianapolis, 3.3 mi · 4 of 5 stars · 8 citations

Indiana contacts for a concern about a nursing home

These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.

Common questions

What is University Heights Health and Living Community's Medicare star rating?: CMS rates University Heights Health and Living Community 4 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did University Heights Health and Living Community get at its last inspection?: 1 health deficiency at the standard inspection on May 12, 2026. The Indiana average is 7.2.
Has University Heights Health and Living Community been fined?: CMS lists no fines in the last three years.
Does University Heights Health and Living Community accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns University Heights Health and Living Community?: CMS lists 74 owners and managers, and links the home to Cardon & Associates. Legal business name: RIVERVIEW HOSPITAL.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.