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Southpointe Healthcare Center

4904 War Admiral Drive, Indianapolis, IN 46237 · Marion County · (317) 885-3333

100 certified beds, about 95 residents a day · Non profit - Corporation · Medicare and Medicaid since 2014

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 155823 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 3, 2026, inspectors cited 1 health deficiency (the Indiana average is 7.2, the national average 9.2).

None of its 6 health citations since January 2024 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.72 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.69 of those hours.

36.1% of nursing staff left within the year CMS measured (Indiana average 45.9%).

CMS links it to Communicare Health, an affiliated group of 110 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 6 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
6D
0E
0F
Potential for minimal harm
0A
0B
0C
March 3, 2026Standard inspection · 1 citation
  1. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 13, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a self-medication administration assessment was completed for 1 of 2 residents reviewed for medications left at the bedside. (Resident 9)
February 12, 2025Complaint inspection · 1 citation
  1. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 3, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident with urinary incontinence received care in accordance with professional standards of care for 1 of 4 residents reviewed for incontinence care. (Resident B)
December 6, 2024Standard inspection · 2 citations
  1. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 2, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure care plans were revised for 1 of 24 residents reviewed for advanced directives. (Resident 90)
  2. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 2, 2025
    Inspectors wroteBased on interview and record review, the facility failed to administer pneumococcal vaccinations for 2 of 5 residents reviewed for pneumococcal vaccinations. (Resident 84, Resident 90)
May 22, 2024Complaint inspection · 1 citation
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 10, 2024
    Inspectors wroteBased on record review and interview, the facility failed to complete the drug disposition for 1 of 3 clinical records reviewed for discharged residents. (Resident E)
January 9, 2024Standard inspection, Complaint inspection · 1 citation
  1. D
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    F694 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 24, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure intravenous (IV) tubing was initialed or dated for 3 of 3 residents reviewed for IV therapy. (Resident 65, Resident 139, Resident 24)

Fire safety inspections

20 fire safety citations on file: 12 on March 3, 2026, 6 on December 6, 2024, 2 on January 9, 2024.

Every fire safety citation20 citations
  1. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · March 3, 2026 · Corrected (the home has a date of correction)
  2. F
    Have simulated fire drills held at unexpected times.
    K 712 · March 3, 2026 · Corrected (the home has a date of correction)
  3. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · March 3, 2026 · Corrected (the home has a date of correction)
  4. F
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · March 3, 2026 · Corrected (the home has a date of correction)
  5. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · March 3, 2026 · Corrected (the home has a date of correction)
  6. F
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · March 3, 2026 · Corrected (the home has a date of correction)
  7. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · March 3, 2026 · Corrected (the home has a date of correction)
  8. E
    Install corridor and hallway doors that block smoke.
    K 363 · March 3, 2026 · Corrected (the home has a date of correction)
  9. E
    Ensure that gas containers are correctly designed and tested, and in locations that are labeled.
    K 905 · March 3, 2026 · Corrected (the home has a date of correction)
  10. E
    Ensure medical gas and vacuum systems have documented maintenance programs.
    K 907 · March 3, 2026 · Corrected (the home has a date of correction)
  11. E
    Ensure proper usage of power strips and extension cords.
    K 920 · March 3, 2026 · Corrected (the home has a date of correction)
  12. D
    Provide properly protected cooking facilities.
    K 324 · March 3, 2026 · Corrected (the home has a date of correction)
  13. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 6, 2024 · Corrected (the home has a date of correction)
  14. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · December 6, 2024 · Corrected (the home has a date of correction)
  15. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · December 6, 2024 · Corrected (the home has a date of correction)
  16. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · December 6, 2024 · Corrected (the home has a date of correction)
  17. E
    Ensure medical gas and vacuum systems have documented maintenance programs.
    K 907 · December 6, 2024 · Corrected (the home has a date of correction)
  18. D
    Provide properly protected cooking facilities.
    K 324 · December 6, 2024 · Corrected (the home has a date of correction)
  19. F
    Have a battery powered remote alarm panel in a location accessible by operating personnel.
    K 916 · January 9, 2024 · Corrected (the home has a date of correction)
  20. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · January 9, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIndianaUnited States
All nursing staff (RN, LPN and aides)3.723.693.86
Registered nurses0.690.670.69
All nursing staff on weekends3.243.253.42
Nurse aides2.01
Licensed practical nurses1.01
Nursing staff turnover (share who left in a year)36.1%45.9%45.8%
Registered nurse turnover25.0%40.3%42.9%
Administrators who left1

CMS expects 4.35 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.91 on weekdays and 3.24 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.77 in April to June 2025 to 3.72 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.720.693.913.24 0.0%0 of 9095
Oct to Dec 20253.610.573.733.31 0.0%0 of 9294
Jul to Sep 20253.680.603.843.26 0.0%0 of 9293
Apr to Jun 20253.770.613.953.34 0.0%0 of 9191
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Indiana, Jan to Mar 20263.630.623.803.193.4%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Indiana

JobMedianMiddle halfEmployed
Indiana, all employers
CNAs (nursing assistants)$18.43$17.80 to $21.3633,640
LPNs and LVNs$31.60$29.35 to $35.3014,480
Registered nurses$40.14$37.86 to $48.2868,980
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Southpointe Healthcare Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIndianaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
6.411.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.43.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
9.211.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.83.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
4.813.615.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
23.922.223.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
4.410.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.81.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.21.41.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Southpointe Healthcare Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (58.0% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

58.0% this home

No different from the national rate

US median of homes 51.5% · Indiana: 111 better, 7 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 153 eligible stays.

Potentially preventable readmissions

12.8% this home

No different from the national rate

US median of homes 10.7% · Indiana: 0 better, 17 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 168 eligible stays.

Infections that led to a hospital stay

9.2% this home

No different from the national rate

US median of homes 7.1% · Indiana: 0 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 113 eligible stays.

Self-care and mobility at discharge

65.0% this home

Median of homes: Indiana60.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 97 residents counted.

Falls with major injury

0.8% this home

Median of homes: Indiana0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 132 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: Indiana1.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 132 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Indiana100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 53 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: HANCOCK REGIONAL HOSPITAL. CMS links this home to Communicare Health, a group of 110 nursing homes averaging 3.2 stars overall.

NameRoleTypeShareSince
Hancock Regional Hospital5% or greater direct ownership interestOrganization100%03/01/2016
Hancock Regional Hospital5% or greater indirect ownership interestOrganization100%03/01/2016
Bond, MariaManaging control - governing bodyIndividual07/01/2021
Clark, TimothyManaging control - governing bodyIndividual05/01/2015
Daugherty, JoshuaManaging control - governing bodyIndividual01/01/2020
Felker, DeanManaging control - governing bodyIndividual05/01/2015
Joyner, SaraManaging control - governing bodyIndividual01/01/2022
Long, StevenManaging control - governing bodyIndividual11/14/2018
Willard, LaceyManaging control - governing bodyIndividual07/01/2022
Wilson, RoyManaging control - governing bodyIndividual05/01/2014
War Admiral Mgt Co LLCOperational/managerial controlOrganization09/01/2017
Kelley, SaraOperational/managerial controlIndividual10/24/2022
Long, StevenOperational/managerial controlIndividual11/14/2018
Odenthal, RichardOperational/managerial controlIndividual09/01/2017
Sweeny, BrendanOperational/managerial controlIndividual01/01/2024
Bond, MariaTrustee of the SNFIndividual07/01/2021
Clark, TimothyTrustee of the SNFIndividual05/01/2015
Daugherty, JoshuaTrustee of the SNFIndividual01/01/2020
Felker, DeanTrustee of the SNFIndividual05/01/2015
Joyner, SaraTrustee of the SNFIndividual01/01/2022
Willard, LaceyTrustee of the SNFIndividual07/01/2022
Wilson, RoyTrustee of the SNFIndividual05/01/2015
Omega Healthcare Investors IncAdp of the SNFOrganization09/01/2017
Omg in Mstr Lsco LLCAdp of the SNFOrganization07/22/2025
War Admiral Mgt Co LLCAdp of the SNFOrganization09/01/2017
Kelley, SaraAdp of the SNFIndividual10/24/2022
Sweeny, BrendanAdp of the SNFIndividual07/22/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on February 12, 2025: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on March 3, 2026: "Allow residents to self-administer drugs if determined clinically appropriate."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on December 6, 2024: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on December 6, 2024: "Develop and implement policies and procedures for flu and pneumonia vaccinations."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.24 hours per resident per day, below the Indiana average of 3.25.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Indiana contacts for a concern about a nursing home

These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.

Common questions

What is Southpointe Healthcare Center's Medicare star rating?
CMS rates Southpointe Healthcare Center 5 out of 5 stars overall, with 5 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Southpointe Healthcare Center get at its last inspection?
1 health deficiency at the standard inspection on March 3, 2026. The Indiana average is 7.2.
Has Southpointe Healthcare Center been fined?
CMS lists no fines in the last three years.
Does Southpointe Healthcare Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Southpointe Healthcare Center?
CMS lists 27 owners and managers, and links the home to Communicare Health. Legal business name: HANCOCK REGIONAL HOSPITAL.

Sources

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