Home / New York / West Haverstraw
Helen Hayes Hospital R H C F
51 N Rt 9w, West Haverstraw, NY 10993 · Rockland County · (845) 786-4000
25 certified beds, about 20 residents a day · Government - State · Medicare and Medicaid since 2000
CMS Care Compare ratings, data as of September 1, 2026 · CCN 335823 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 7, 2025, inspectors cited 1 health deficiency (the New York average is 8.1, the national average 9.2).
None of its 1 health citation since October 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 6.81 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 3.15 of those hours.
34.2% of nursing staff left within the year CMS measured (New York average 40.3%).
CMS links it to State of New York Comptroller's Office, an affiliated group of 7 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 1 health citation on file.
February 7, 2025Standard inspection · 1 citation
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on observation, interview, and record review conducted during the Recertification Survey from 2/4/2025-2/7/2025, the facility did not ensure the development within 48 hours of baseline care plans for each resident that included the minimum healthcare information necessary to meet resident needs for and 1 of 1 resident (Resident #15) reviewed for Hospitalization and 1 of 1 resident (Resident #169) reviewed for Anticoagulant Use. Specifically, for Resident #15 and Resident #169 the baseline care plan did not address the use of physician prescribed anticoagulants (medications to prevent or treat blood clots).
May 25, 2022Standard inspection · 0 citations
October 21, 2019Standard inspection · 0 citations
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New York | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 6.81 | 3.63 | 3.86 |
| Registered nurses | 3.15 | 0.71 | 0.69 |
| All nursing staff on weekends | 5.78 | 3.18 | 3.42 |
| Nurse aides | 3.66 | ||
| Licensed practical nurses | 0.00 | ||
| Nursing staff turnover (share who left in a year) | 34.2% | 40.3% | 45.8% |
| Registered nurse turnover | 27.8% | 39.8% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.75 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 7.21 on weekdays and 5.78 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 7.07 in April to June 2025 to 6.81 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 6.81 | 3.15 | 7.21 | 5.78 | 0.0% | 0 of 90 | 20 |
| Oct to Dec 2025 | 7.01 | 3.07 | 7.28 | 6.29 | 0.0% | 0 of 92 | 22 |
| Jul to Sep 2025 | 6.31 | 2.85 | 6.64 | 5.41 | 0.0% | 0 of 92 | 24 |
| Apr to Jun 2025 | 7.07 | 3.49 | 7.50 | 5.92 | 0.0% | 0 of 91 | 22 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New York, Jan to Mar 2026 | 3.55 | 0.68 | 3.72 | 3.13 | 9.8% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New York | US |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.3 | 1.2 | 1.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 15.2 | 20.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.4 | 9.6 | 12.0 |
Owners and operators
Legal business name: STATE OF NEW YORK COMPTROLLERS OFFICE. CMS links this home to State of New York Comptroller's Office, a group of 7 nursing homes averaging 4.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Delgardo, Elisa | Managing control - governing body | Individual | 03/05/2021 | |
| Evans, Yvonne | Managing control - governing body | Individual | 05/12/2025 | |
| Ficucello, John | Managing control - governing body | Individual | 08/22/2016 | |
| Gagliardo, John | Managing control - governing body | Individual | 09/16/2024 | |
| Guarracini, Mary | Managing control - governing body | Individual | 06/22/2000 | |
| Guevin, Scott | Managing control - governing body | Individual | 05/12/2025 | |
| Kaur, Jannet | Managing control - governing body | Individual | 09/01/2025 | |
| Lucero, Julie | Managing control - governing body | Individual | 11/22/2018 | |
| Ruffin-Ellis, Veronica | Managing control - governing body | Individual | 02/06/2025 | |
| Evans, Yvonne | Corporate officer | Individual | 05/12/2025 | |
| Guevin, Scott | Corporate officer | Individual | 05/12/2025 | |
| Begho, Nathalie | Operational/managerial control | Individual | 08/01/2024 | |
| Bernard, Flora | Operational/managerial control | Individual | 03/20/2014 | |
| Borrelli, Dennis | Operational/managerial control | Individual | 06/03/2019 | |
| Delgardo, Elisa | Operational/managerial control | Individual | 03/05/2021 | |
| Denton, O'Neil | Operational/managerial control | Individual | 08/07/2025 | |
| Evans, Yvonne | Operational/managerial control | Individual | 05/12/2025 | |
| Ficucello, John | Operational/managerial control | Individual | 08/22/2016 | |
| Fielack, Lisa | Operational/managerial control | Individual | 10/06/2022 | |
| Gagliardo, John | Operational/managerial control | Individual | 03/05/2008 | |
| Glassey, Megan | Operational/managerial control | Individual | 05/16/2025 | |
| Golub, Catherine | Operational/managerial control | Individual | 11/26/2018 | |
| Guarracini, Mary | Operational/managerial control | Individual | 06/22/2000 | |
| Guevin, Scott | Operational/managerial control | Individual | 05/12/2025 | |
| Jeffrey, Laurell | Operational/managerial control | Individual | 06/28/2020 | |
| Kaur, Jannet | Operational/managerial control | Individual | 09/01/2025 | |
| Kilkenny, Angela | Operational/managerial control | Individual | 11/30/2023 | |
| Leitner, Carrie | Operational/managerial control | Individual | 11/19/2019 | |
| Lucero, Julie | Operational/managerial control | Individual | 11/22/2018 | |
| Madelon, Florise | Operational/managerial control | Individual | 07/31/2025 | |
| Ruffin-Ellis, Veronica | Operational/managerial control | Individual | 02/06/2025 | |
| Begho, Nathalie | Adp of the SNF | Individual | 08/01/2024 | |
| Bernard, Flora | Adp of the SNF | Individual | 03/20/2014 | |
| Borrelli, Dennis | Adp of the SNF | Individual | 06/03/2019 | |
| Delgardo, Elisa | Adp of the SNF | Individual | 03/05/2021 | |
| Denton, O'Neil | Adp of the SNF | Individual | 08/07/2025 | |
| Evans, Yvonne | Adp of the SNF | Individual | 05/12/2025 | |
| Ficucello, John | Adp of the SNF | Individual | 08/22/2016 | |
| Fielack, Lisa | Adp of the SNF | Individual | 10/06/2022 | |
| Gagliardo, John | Adp of the SNF | Individual | 03/05/2008 | |
| Glassey, Megan | Adp of the SNF | Individual | 05/16/2025 | |
| Golub, Catherine | Adp of the SNF | Individual | 11/26/2018 | |
| Guarracini, Mary | Adp of the SNF | Individual | 06/22/2000 | |
| Guevin, Scott | Adp of the SNF | Individual | 05/12/2025 | |
| Jeffrey, Laurell | Adp of the SNF | Individual | 06/28/2020 | |
| Kaur, Jannet | Adp of the SNF | Individual | 09/01/2025 | |
| Kilkenny, Angela | Adp of the SNF | Individual | 11/30/2023 | |
| Leitner, Carrie | Adp of the SNF | Individual | 11/19/2019 | |
| Lucero, Julie | Adp of the SNF | Individual | 11/22/2018 | |
| Madelon, Florise | Adp of the SNF | Individual | 07/31/2025 | |
| Ruffin-Ellis, Veronica | Adp of the SNF | Individual | 02/06/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on February 7, 2025: "Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted"
Other nursing homes nearby
- Helen Hayes Hospital T C U West Haverstraw, 0 mi · 5 of 5 stars · 2 citations
- Northern Riverview Health Care, Inc Haverstraw, 1.4 mi · 2 of 5 stars · 44 citations
- Springvale Nursing & Rehabilitation Center Croton on Hudson, 3.7 mi · 3 of 5 stars · 38 citations
- New York State Veterans Home at Montrose Montrose, 4 mi · 2 of 5 stars · 22 citations
- Sky View Rehabilitation & Health Care Center L L C Croton on Hudson, 4.1 mi · 4 of 5 stars · 12 citations
- Friedwald Center for Rehab and Nursing, L L C New City, 4.6 mi · 3 of 5 stars · 26 citations
- Pine Valley Center for Rehabilitation and Nursing Spring Valley, 5.6 mi · 2 of 5 stars · 23 citations
- Tolstoy Foundation Rehabilitation and Nrsg Center Valley Cottage, 6.2 mi · 1 of 5 stars · 45 citations
New York contacts for a concern about a nursing home
These are the official offices in New York. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: New York State Department of Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- State inspection reports: NYS Health Profiles: Nursing Homes, where New York publishes its own records on licensed homes.
Common questions
- What is Helen Hayes Hospital R H C F's Medicare star rating?
- CMS rates Helen Hayes Hospital R H C F 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Helen Hayes Hospital R H C F get at its last inspection?
- 1 health deficiency at the standard inspection on February 7, 2025. The New York average is 8.1.
- Has Helen Hayes Hospital R H C F been fined?
- CMS lists no fines in the last three years.
- Does Helen Hayes Hospital R H C F accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Helen Hayes Hospital R H C F?
- CMS lists 51 owners and managers, and links the home to State of New York Comptroller's Office. Legal business name: STATE OF NEW YORK COMPTROLLERS OFFICE.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.