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Helen Hayes Hospital R H C F

51 N Rt 9w, West Haverstraw, NY 10993 · Rockland County · (845) 786-4000

25 certified beds, about 20 residents a day · Government - State · Medicare and Medicaid since 2000

CMS high performing icon Inside a hospital Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 335823 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 7, 2025, inspectors cited 1 health deficiency (the New York average is 8.1, the national average 9.2).

None of its 1 health citation since October 2019 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 6.81 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 3.15 of those hours.

34.2% of nursing staff left within the year CMS measured (New York average 40.3%).

CMS links it to State of New York Comptroller's Office, an affiliated group of 7 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 1 health citation on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
1D
0E
0F
Potential for minimal harm
0A
0B
0C
February 7, 2025Standard inspection · 1 citation
  1. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 27, 2025
    Inspectors wroteBased on observation, interview, and record review conducted during the Recertification Survey from 2/4/2025-2/7/2025, the facility did not ensure the development within 48 hours of baseline care plans for each resident that included the minimum healthcare information necessary to meet resident needs for and 1 of 1 resident (Resident #15) reviewed for Hospitalization and 1 of 1 resident (Resident #169) reviewed for Anticoagulant Use. Specifically, for Resident #15 and Resident #169 the baseline care plan did not address the use of physician prescribed anticoagulants (medications to prevent or treat blood clots).
May 25, 2022Standard inspection · 0 citations
October 21, 2019Standard inspection · 0 citations

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew YorkUnited States
All nursing staff (RN, LPN and aides)6.813.633.86
Registered nurses3.150.710.69
All nursing staff on weekends5.783.183.42
Nurse aides3.66
Licensed practical nurses0.00
Nursing staff turnover (share who left in a year)34.2%40.3%45.8%
Registered nurse turnover27.8%39.8%42.9%
Administrators who leftnot reported

CMS expects 3.75 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 7.21 on weekdays and 5.78 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 7.07 in April to June 2025 to 6.81 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20266.813.157.215.78 0.0%0 of 9020
Oct to Dec 20257.013.077.286.29 0.0%0 of 9222
Jul to Sep 20256.312.856.645.41 0.0%0 of 9224
Apr to Jun 20257.073.497.505.92 0.0%0 of 9122
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New York, Jan to Mar 20263.550.683.723.139.8%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew YorkUS
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.31.21.6
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
15.220.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
8.49.612.0

Owners and operators

Legal business name: STATE OF NEW YORK COMPTROLLERS OFFICE. CMS links this home to State of New York Comptroller's Office, a group of 7 nursing homes averaging 4.3 stars overall.

NameRoleTypeShareSince
Delgardo, ElisaManaging control - governing bodyIndividual03/05/2021
Evans, YvonneManaging control - governing bodyIndividual05/12/2025
Ficucello, JohnManaging control - governing bodyIndividual08/22/2016
Gagliardo, JohnManaging control - governing bodyIndividual09/16/2024
Guarracini, MaryManaging control - governing bodyIndividual06/22/2000
Guevin, ScottManaging control - governing bodyIndividual05/12/2025
Kaur, JannetManaging control - governing bodyIndividual09/01/2025
Lucero, JulieManaging control - governing bodyIndividual11/22/2018
Ruffin-Ellis, VeronicaManaging control - governing bodyIndividual02/06/2025
Evans, YvonneCorporate officerIndividual05/12/2025
Guevin, ScottCorporate officerIndividual05/12/2025
Begho, NathalieOperational/managerial controlIndividual08/01/2024
Bernard, FloraOperational/managerial controlIndividual03/20/2014
Borrelli, DennisOperational/managerial controlIndividual06/03/2019
Delgardo, ElisaOperational/managerial controlIndividual03/05/2021
Denton, O'NeilOperational/managerial controlIndividual08/07/2025
Evans, YvonneOperational/managerial controlIndividual05/12/2025
Ficucello, JohnOperational/managerial controlIndividual08/22/2016
Fielack, LisaOperational/managerial controlIndividual10/06/2022
Gagliardo, JohnOperational/managerial controlIndividual03/05/2008
Glassey, MeganOperational/managerial controlIndividual05/16/2025
Golub, CatherineOperational/managerial controlIndividual11/26/2018
Guarracini, MaryOperational/managerial controlIndividual06/22/2000
Guevin, ScottOperational/managerial controlIndividual05/12/2025
Jeffrey, LaurellOperational/managerial controlIndividual06/28/2020
Kaur, JannetOperational/managerial controlIndividual09/01/2025
Kilkenny, AngelaOperational/managerial controlIndividual11/30/2023
Leitner, CarrieOperational/managerial controlIndividual11/19/2019
Lucero, JulieOperational/managerial controlIndividual11/22/2018
Madelon, FloriseOperational/managerial controlIndividual07/31/2025
Ruffin-Ellis, VeronicaOperational/managerial controlIndividual02/06/2025
Begho, NathalieAdp of the SNFIndividual08/01/2024
Bernard, FloraAdp of the SNFIndividual03/20/2014
Borrelli, DennisAdp of the SNFIndividual06/03/2019
Delgardo, ElisaAdp of the SNFIndividual03/05/2021
Denton, O'NeilAdp of the SNFIndividual08/07/2025
Evans, YvonneAdp of the SNFIndividual05/12/2025
Ficucello, JohnAdp of the SNFIndividual08/22/2016
Fielack, LisaAdp of the SNFIndividual10/06/2022
Gagliardo, JohnAdp of the SNFIndividual03/05/2008
Glassey, MeganAdp of the SNFIndividual05/16/2025
Golub, CatherineAdp of the SNFIndividual11/26/2018
Guarracini, MaryAdp of the SNFIndividual06/22/2000
Guevin, ScottAdp of the SNFIndividual05/12/2025
Jeffrey, LaurellAdp of the SNFIndividual06/28/2020
Kaur, JannetAdp of the SNFIndividual09/01/2025
Kilkenny, AngelaAdp of the SNFIndividual11/30/2023
Leitner, CarrieAdp of the SNFIndividual11/19/2019
Lucero, JulieAdp of the SNFIndividual11/22/2018
Madelon, FloriseAdp of the SNFIndividual07/31/2025
Ruffin-Ellis, VeronicaAdp of the SNFIndividual02/06/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on February 7, 2025: "Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted"

Other nursing homes nearby

New York contacts for a concern about a nursing home

These are the official offices in New York. NursingHomeClear cannot take or act on complaints.

Common questions

What is Helen Hayes Hospital R H C F's Medicare star rating?
CMS rates Helen Hayes Hospital R H C F 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Helen Hayes Hospital R H C F get at its last inspection?
1 health deficiency at the standard inspection on February 7, 2025. The New York average is 8.1.
Has Helen Hayes Hospital R H C F been fined?
CMS lists no fines in the last three years.
Does Helen Hayes Hospital R H C F accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Helen Hayes Hospital R H C F?
CMS lists 51 owners and managers, and links the home to State of New York Comptroller's Office. Legal business name: STATE OF NEW YORK COMPTROLLERS OFFICE.

Sources

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