Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 26 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
23D
2E
0F
Potential for minimal harm
0A
1B
0C
December 10, 2025Complaint inspection · 4 citations
- E
Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interviews during an abbreviated survey (NY00374854/801166), the facility did not ensure that all participants in the assessment process have the requisite knowledge to complete an accurate assessment. For 4 out of 4 residents (Resident #3, Resident #6, Resident #7, Resident #8) reviewed for assessments. Specifically, (1) Resident #3 who had severe cognitive impairment and was unable to be interviewed had eight trauma informed care assessments completed by the facility Social Worker with a score of zero indicating no evidence of trauma; (2) Resident #6 who had severe cognitive impairment and was unable to be interviewed had eight trauma informed care assessments completed by the facility Social Worker with a score of zero on two assessments and a score of one on six assessment indicating no evidence of trauma; [...]
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interviews during an abbreviated survey (NY00368065, NY00356980) the facility did not ensure a comprehensive person-centered care plan was implemented for 2 out of 4 residents (Resident #1, Resident #5) reviewed for care planning. Specifically, (1) Resident #1 with a known behavior of refusing care and being non-compliant, had documented refusals of care on three occasions. Review of Resident #1's care plans revealed they did not have a care plan initiated to reflect their refusal behaviors. (2) Resident #5 had a Stage 4 sacral pressure ulcer which resolved on 07/31/2024, the resident was hospitalized on [DATE] and was readmitted to the facility on [DATE] with the Stage 4 sacral pressure ulcer reopened. There was no documented evidence of Resident #5's pressure ulcer care plan being reactivated on readmission.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review and interviews during an abbreviated survey (NY00368065/801164), the facility did not ensure a comprehensive person-centered care plan was implemented for 1 out of 4 residents (Resident #1) reviewed for care planning. Specifically, Resident #1 with a known behavior of refusing care and being non-compliant, had documented refusals of care on three occasions. Review of Resident #1's care plans revealed they did not have a care plan initiated to reflect their refusal behaviors and noncompliance.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on record review and interviews during an abbreviated survey (NY00368065, NY00374854), the facility did not ensure that a resident who is unable to carry out activities of daily living receives the necessary services to maintain good grooming and personal hygiene for 3 out of 3 residents (Resident #1, Resident #3, Resident #4) reviewed for quality of care. Specifically, (1) Resident #1's representative reported they found Resident #1 covered in urine and feces on multiple occasions. Resident #1 was incontinent and dependent on staff for toileting. Review of Resident #1's certified nurse aide accountability revealed within a 2-month period, there were no signatures indicating toilet use was provided by direct care staff on 37 occasions; (2) Resident #3 is incontinent and dependent on staff for toileting. [...]
August 23, 2024Complaint inspection · 3 citations
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record review, observations and interviews conducted during an abbreviated survey (NY00349754, NY00348426) the facility did not ensure that each resident was free from abuse for 1 of 4 residents (Resident #1) reviewed for abuse. Specifically, on 7/30/2024 Licensed Practical Nurse #1 was seen on surveillance video picking up a water pitcher with water off their medication cart and throw the pitcher and water in Resident #1's direction. Licensed Practical Nurse #1 then threw a small water bottle at Resident #1. An assessment of Resident #1 was conducted, and no injuries were identified.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review and interviews conducted during an abbreviated survey (NY00349754, NY00348426) the facility did not ensure that the comprehensive care plan was reviewed and revised timely for 2 out of 4 residents (Resident #1, Resident #4) reviewed for abuse. Specifically, (1) Resident # 1 with a history of known behaviors, had an incident on 7/30/2024 with Licensed Practical Nurse #1 and the risk for abuse, behavioral symptoms care plans were not updated to reflect the 7/30/2024 incident. (2) Resident # 4 reported to the Director of Social Services on 7/16/2024 that Registered Nurse # 1 had cursed at them and called them a name. Resident #4's risk for abuse care plan was not updated to reflect the allegation.
- D
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Inspectors wroteBased on record review and interviews conducted during an abbreviated survey (NY00349754, NY00348426) the facility did not ensure that nursing staff were in serviced in behavioral health care needs of residents for 1 of 4 residents. Specifically, the facility was unable to provide documented evidence that they provided education on behavioral health to Licensed Practical Nurse #1 before they were assigned to the dementia unit on 7/30/2024. Licensed Practical Nurse #1 engaged in a verbal altercation with Resident #1 with known verbal/physical aggressive behavior, and Licensed Practical Nurse #1 threw a pitcher of water at the resident during the verbal exchange.
July 16, 2024Standard inspection, Complaint inspection · 11 citations
- D
Protect a residents' right to refuse some types of non-requested transfers within the nursing home.
Inspectors wroteBased on observation, interview, conducted during the recertification survey from 7/9/2024 to 7/16/2024, the facility did not ensure a resident's right to refuse a room transfer solely for the convenience of staff. This was evident for 1 (Resident #132) of 37 total sampled residents. Specifically, Resident #132 was transferred from the 2nd Floor to the 3rd Floor after a staff member reported they were uncomfortable providing the resident care.
- D
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review conducted during the recertification survey from 7/9/2024 to 7/16/2024, the facility did not ensure the resident's right to a clean, comfortable, and homelike environment. This was evident for 1 (3rd Floor) of 3 resident units. Specifically, the 3rd Floor ad peeling wallpaper in the hallway and a dayroom with walls that were stained and damaged, missing and mismatched wallpaper, and with misshapen and bent window blinds.
- D
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on observation, record review, and interview conducted during a recertification and abbreviated (NY00335338 and NY00341688) survey from 7/9/2024 to 7/16/2024, the facility did not ensure prompt efforts were made to resolve resident grievances for 2 of 2 residents reviewed for grievances (Resident #321 and #136). Specifically, 1) a grievance investigation was not conducted when the Designated Representatives for Resident #321 and Resident #136 expressed care concerns to facility staff.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on observation, interview, and record review conducted during the recertification and abbreviated (NY00314688) survey from 7/9/2024 to 7/16/2024, the facility did not ensure all alleged violations involving abuse were reported immediately, but not later than 2 hours after the allegation was made, to the New York State Department of Health. This was evident for Resident #136 reviewed for abuse out of 37 total sampled residents. Specifically, an allegation of abuse related to ecchymosis (bruising) found on Resident #136's ear was not reported to the New York State Department of Health.
- D
Respond appropriately to all alleged violations.
Inspectors wroteBased on observations, interview, and record review conducted during the recertification and abbreviated (NY00314688) survey from 7/9/2024 to 7/16/2024, the facility did not ensure all alleged violations involving abuse were thoroughly investigated. This was evident for Resident #136 reviewed for abuse out of 37 total sampled residents. Specifically, an allegation of abuse related to ecchymosis found on Resident #136's ear was not thoroughly investigated to include interviews with the Dermatologist who assessed and determined Resident #136 experienced physical trauma.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, interviews and record review conducted during a recertification survey and abbreviated survey (NY00322156) conducted from 7/08/24-7/16/24 , the facility did not ensure that a comprehensive person-centered care plan was developed for 1 of 1 residents (#127) reviewed for urinary tract infections. Specifically, there were no care plans in place to address prevention of reoccurring urinary tract infections for Resident #127.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review conducted during the recertification survey from 7/9/2024 to 7/16/2024, the facility did not ensure a resident received treatment and services in accordance with professional standards of practice and their comprehensive person-centered care plan. This was evident for 1 (Resident #65) of 37 total sampled residents. Specifically, Resident #65 was observed out of bed in a reclining back wheelchair seated on a hoyer pad and there was no documented evidence to address the level of assistance and devices required for safe bed-to-chair transfer.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observations, interviews, and record review during a recertification survey conducted from 7/9/24-7/16/24, the facility did not ensure residents with limited range of motion received appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion for 2 of 8 residents (Resident #21 and #98) reviewed for positioning and mobility. Specifically, the staff did not ensure 1) Resident # 21's bilateral hand splints were worn throughout the day as ordered and care planned and 2) Resident #98's right-hand splint was worn as per physician order. The finding is: A Policy and Procedure dated 2/21 titled Rehabilitation Positioning Devices, documented ensure residents were proper position and body alignment with appropriate positioning devices as needed. [...]
- D
Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on staff interview and review of facility records during the recertification survey from 7/9/24 through 7/16/24, the facility did not ensure certified nurse aide performance reviews were completed at least once every 12 months. Specifically, five of seven certified nurse aides did not have performance reviews documented at least once every 12 months.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review during the recertification survey from 7/9/24 through 7/16/24, the facility did not ensure drugs and biologicals were stored in accordance with currently accepted professional standards for 2 of 26 residents (Resident #378 and #425) reviewed for medication storage and labeling . Specifically, 1. Nystatin-Triamcinolone cream with a 6/14/24 -6/28/24 administration date was observed on Resident # 378's bedside table and 2. Fluticasone and Albuterol metered dose inhalers were observed on Resident # 425's bedside table.
- D
Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review and interview conducted during a recertification survey conducted from 7/9/24-7/16/24, the facility did not ensure infection control prevention including proper use of personal protective equipment and enhanced barrier precautions were maintained to help prevent the development and transmission of communicable diseases and infections for 2 of 32 residents (#130 and #72). Specifically, 1) contact precautions were not followed when Activity Aide #9 touched an overbed table in Resident #130's room and 2) enhanced barrier precautions were not implemented when Certified Nurse Assistant #10 and Certified Nurse Assistant #11 transferred Resident #72 into bed by Hoyer lift.
July 14, 2021Standard inspection · 3 citations
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interviews, and record reviews conducted during a recertification survey, the facility did not ensure that each resident had the right to a dignified existence and each resident was cared for in a manner and environment that promoted maintenance or enhancement of his or her quality of life for 1 of 4 residents (#90) reviewed for dignity. Specifically, resident #90 was observed in the dining room wearing a urinary (foley) catheter drainage bag with no privacy cover.
- D
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on record review and interview during a recertification survey and abbreviated survey (NY00275488), the facility did not exercise care for the protection of resident property from loss or theft. This was evident for 2 of 2 residents (#36, #149) reviewed for personal property. Specifically, (1) resident #36's family complained that a total of 15 pairs of clothing was missing which was reported to the facility; ( 2) during the initial pool process resident #149 stated that the facility lost his/her two blankets two weeks ago which was reported to the Social Worker (SW).
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observations, record reviews, and interviews conducted during a recertification survey, the facility did not ensure that residents were provided the appropriate treatment and services to improve and/or prevent a further decline in range of motion (ROM). Specifically, on multiple observations a resident did not have a right-hand roll applied as per physician order. This was evident for 1 of 3 residents (#90) reviewed for positioning and limited mobility.
November 6, 2019Standard inspection · 5 citations
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review during a recertification survey the facility failed to ensure that only authorized personnel had access to two of three medication rooms. Specifically, keys to two medication rooms were stored in unsecured drawers at the nurses' stations and the door to one medication room was left ajar while the room was unattended.
- D
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Inspectors wroteBased on record review and interview conducted during the recertification and abbreviated survey (Complaint #NY00243944), the facility did not ensure that the resident's legal representative was provided upon written request with a copy of the resident's health care records within 2 working days as per federal regulation. Specifically, on 06/04/19 a mailed and faxed request for the medical records of Resident #215 was sent to the facility. These medical records were not received by the legal representative of the resident until 10/21/19. This was evident for 1 of 1 resident reviewed for access to medical records.
- D
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Inspectors wroteBased on interview and record review conducted during a recertification survey, it could not be ensured that the facility completed a discharge summary for a discharged resident. Specifically, there was no evidence that a discharge summary detailing the resident's clinical status, course of treatment and post discharge needs was completed to ensure a safe and effective transition of care. This was evident for 1 of 1 resident (Resident #167) reviewed for discharge.
- D
Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview and record review during a recertification survey, the facility failed to ensure 1 of 7 residents reviewed for respiratory care (Resident #4) received the required oxygen treatment consistent with professional standards of practice and the resident's comprehensive care plan. Specifically, Resident #4 received more liters per minute (lpm) of oxygen than ordered.
- B
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interview and record review conducted during the most recent re-certification survey, the facility did not ensure that written notices to family regarding discharge to the hospital included the reasons for the discharge. This was evident for 3 of 4 residents reviewed for hospitalization (Residents #41, #87, and #468).
Fire safety inspections
28 fire safety citations on file: 8 on July 16, 2024, 13 on July 14, 2021, 7 on November 6, 2019.
Every fire safety citation28 citations
- E
Install corridor and hallway doors that block smoke.
K 363 · July 16, 2024 · Corrected (the home has a date of correction)
- D
Use approved construction type or materials.
K 161 · July 16, 2024 · Corrected (the home has a date of correction)
- D
Have exits that are accessible at all times.
K 271 · July 16, 2024 · Corrected (the home has a date of correction)
- D
Inspect, test, and maintain automatic sprinkler systems.
K 353 · July 16, 2024 · Corrected (the home has a date of correction)
- D
Properly select, install, inspect, or maintain portable fire extinguishes.
K 355 · July 16, 2024 · Corrected (the home has a date of correction)
- D
Install smoke barrier doors that can resist smoke for at least 20 minutes.
K 374 · July 16, 2024 · Corrected (the home has a date of correction)
- D
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
K 761 · July 16, 2024 · Corrected (the home has a date of correction)
- C
Establish policies and procedures including evacuation.
E 20 · July 16, 2024 · Corrected (the home has a date of correction)
- E
Inspect, test, and maintain automatic sprinkler systems.
K 353 · July 14, 2021 · Corrected (the home has a date of correction)
- E
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
K 521 · July 14, 2021 · Corrected (the home has a date of correction)
- E
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
K 901 · July 14, 2021 · Corrected (the home has a date of correction)
- E
Ensure that testing and maintenance of electrical equipment is performed.
K 921 · July 14, 2021 · Corrected (the home has a date of correction)
- D
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
K 222 · July 14, 2021 · Corrected (the home has a date of correction)
- D
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
K 372 · July 14, 2021 · Corrected (the home has a date of correction)
- D
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
K 761 · July 14, 2021 · Corrected (the home has a date of correction)
- D
Ensure proper usage of power strips and extension cords.
K 920 · July 14, 2021 · Corrected (the home has a date of correction)
- C
Include a process for Emergency Preparedness collaboration.
E 9 · July 14, 2021 · Corrected (the home has a date of correction)
- C
Address subsistence needs for staff and patients.
E 15 · July 14, 2021 · Corrected (the home has a date of correction)
- C
Establish procedures for tracking staff and patients during an emergency.
E 18 · July 14, 2021 · Corrected (the home has a date of correction)
- C
Establish policies and procedures for medical documentation.
E 23 · July 14, 2021 · Corrected (the home has a date of correction)
- C
Establish policies and procedures for volunteers.
E 24 · July 14, 2021 · Corrected (the home has a date of correction)
- E
Have properly installed hallway dispensers for alcohol-based hand rub.
K 325 · November 6, 2019 · Corrected (the home has a date of correction)
- E
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
K 521 · November 6, 2019 · Corrected (the home has a date of correction)
- E
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
K 901 · November 6, 2019 · Corrected (the home has a date of correction)
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
K 211 · November 6, 2019 · Corrected (the home has a date of correction)
- D
Install proper backup exit lighting.
K 281 · November 6, 2019 · Corrected (the home has a date of correction)
- D
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
K 372 · November 6, 2019 · Corrected (the home has a date of correction)
- D
Ensure that testing and maintenance of electrical equipment is performed.
K 921 · November 6, 2019 · Corrected (the home has a date of correction)