Home / New York / West Haverstraw
Helen Hayes Hospital T C U
51 N Route 9w, West Haverstraw, NY 10993 · Rockland County · (845) 786-4000
24 certified beds, about 19 residents a day · Government - State · Medicare since 2016
CMS Care Compare ratings, data as of September 1, 2026 · CCN 335873 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 20, 2025, inspectors cited 0 health deficiencies (the New York average is 8.1, the national average 9.2).
None of its 2 health citations since May 2018 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 7.22 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 3.34 of those hours.
33.3% of nursing staff left within the year CMS measured (New York average 40.3%).
CMS links it to State of New York Comptroller's Office, an affiliated group of 7 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 2 health citations on file.
March 20, 2025Standard inspection · 0 citations
February 24, 2022Standard inspection · 0 citations
May 7, 2018Standard inspection · 2 citations
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on record review and interview conducted during a recertification survey, the facility did not ensure for 1 of 1 resident reviewed for hospitalization that the resident or her representatives were given timely written notification of a transfer and the reasons for the move in a language and manner they could understand. This was evident for 1 of 2 residents reviewed for closed record. The finding is: Resident #9 was an [AGE] year old female admitted on [DATE] with diagnoses including, but not limited to, pneumonia and congestive heart failure. The 5-day Scheduled Minimum Data Set (a resident assessment and screening tool) of 2/2/18 indicated the resident was cognitively alert. The progress notes of 2/4/18 at 7:45 AM documented that the resident complained of shortness of breath. [...]
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on record review and interview conducted during a recertification survey, the facility did not ensure for 1 of 1 resident reviewed for hospitalization that the resident or her representatives were given timely written notification of the bed hold policy before transfer in a language and manner they could understand. This was evident for 1 of 2 residents reviewed for hospitalization. ( Resident #9). The finding is: Resident #9 was an [AGE] year old female admitted on [DATE] with diagnoses including, but not limited to; pneumonia and congestive heart failure. The 5-day Scheduled Minimum Data Set (MDS; a resident assessment and screening tool) of 2/2/18 indicated the resident is cognitively alert. The progress notes of 2/4/18 at 7:45 AM documented that the resident complained of shortness of breath. [...]
Fire safety inspections
2 fire safety citations on file: 1 on February 24, 2022, 1 on May 7, 2018.
Every fire safety citation2 citations
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Properly install and monitor supervisory attachments on automatic sprinkler systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New York | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 7.22 | 3.63 | 3.86 |
| Registered nurses | 3.34 | 0.71 | 0.69 |
| All nursing staff on weekends | 6.20 | 3.18 | 3.42 |
| Nurse aides | 3.74 | ||
| Licensed practical nurses | 0.15 | ||
| Nursing staff turnover (share who left in a year) | 33.3% | 40.3% | 45.8% |
| Registered nurse turnover | 45.0% | 39.8% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.63 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 7.60 on weekdays and 6.20 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 7.70 in April to June 2025 to 7.22 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 7.22 | 3.34 | 7.60 | 6.20 | 0.0% | 0 of 90 | 19 |
| Oct to Dec 2025 | 7.62 | 3.46 | 8.13 | 6.26 | 0.0% | 0 of 92 | 18 |
| Jul to Sep 2025 | 6.27 | 2.99 | 6.64 | 5.32 | 0.0% | 0 of 92 | 22 |
| Apr to Jun 2025 | 7.70 | 3.72 | 7.97 | 7.00 | 0.0% | 0 of 91 | 17 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New York, Jan to Mar 2026 | 3.55 | 0.68 | 3.72 | 3.13 | 9.8% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New York | US |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 9.3 | 20.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 4.8 | 9.6 | 12.0 |
Owners and operators
Legal business name: STATE OF NEW YORK COMPTROLLERS OFFICE. CMS links this home to State of New York Comptroller's Office, a group of 7 nursing homes averaging 4.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Delgardo, Elisa | Managing control - governing body | Individual | 03/05/2021 | |
| Evans, Yvonne | Managing control - governing body | Individual | 05/12/2025 | |
| Ficucello, John | Managing control - governing body | Individual | 08/22/2016 | |
| Gagliardo, John | Managing control - governing body | Individual | 09/16/2024 | |
| Guevin, Scott | Managing control - governing body | Individual | 05/12/2025 | |
| Karuthedom, Smitha | Managing control - governing body | Individual | 06/06/2026 | |
| Lucero, Julie | Managing control - governing body | Individual | 11/22/2018 | |
| Macharie, Kayshawn | Managing control - governing body | Individual | 06/11/2026 | |
| Ruffin-Ellis, Veronica | Managing control - governing body | Individual | 02/06/2025 | |
| Evans, Yvonne | Corporate officer | Individual | 09/16/2024 | |
| State of New York Comptrollers Office | Operational/managerial control | Organization | 08/10/2016 | |
| Begho, Nathalie | Operational/managerial control | Individual | 08/01/2024 | |
| Bernard, Flora | Operational/managerial control | Individual | 08/01/2016 | |
| Delgardo, Elisa | Operational/managerial control | Individual | 03/05/2021 | |
| Denton, O'Neil | Operational/managerial control | Individual | 08/07/2025 | |
| Evans, Yvonne | Operational/managerial control | Individual | 05/12/2025 | |
| Ficucello, John | Operational/managerial control | Individual | 08/22/2016 | |
| Fielack, Lisa | Operational/managerial control | Individual | 10/06/2022 | |
| Gagliardo, John | Operational/managerial control | Individual | 08/01/2016 | |
| Golub, Catherine | Operational/managerial control | Individual | 11/26/2018 | |
| Guevin, Scott | Operational/managerial control | Individual | 05/12/2025 | |
| Jeffrey, Laurell | Operational/managerial control | Individual | 06/28/2020 | |
| Karuthedom, Smitha | Operational/managerial control | Individual | 06/06/2026 | |
| Kenny, Scott | Operational/managerial control | Individual | 06/11/2026 | |
| Kilkenny, Angela | Operational/managerial control | Individual | 11/30/2023 | |
| Leitner, Carrie | Operational/managerial control | Individual | 11/19/2019 | |
| Lucero, Julie | Operational/managerial control | Individual | 11/22/2018 | |
| Macharie, Kayshawn | Operational/managerial control | Individual | 06/11/2026 | |
| Madelon, Florise | Operational/managerial control | Individual | 07/31/2025 | |
| Ruffin-Ellis, Veronica | Operational/managerial control | Individual | 02/06/2025 | |
| State of New York Comptrollers Office | Adp of the SNF | Organization | 08/10/2016 | |
| Begho, Nathalie | Adp of the SNF | Individual | 08/01/2024 | |
| Bernard, Flora | Adp of the SNF | Individual | 08/01/2016 | |
| Delgardo, Elisa | Adp of the SNF | Individual | 03/05/2021 | |
| Denton, O'Neil | Adp of the SNF | Individual | 08/07/2025 | |
| Evans, Yvonne | Adp of the SNF | Individual | 09/13/2024 | |
| Ficucello, John | Adp of the SNF | Individual | 08/22/2016 | |
| Fielack, Lisa | Adp of the SNF | Individual | 10/06/2022 | |
| Gagliardo, John | Adp of the SNF | Individual | 08/01/2016 | |
| Golub, Catherine | Adp of the SNF | Individual | 11/26/2018 | |
| Guevin, Scott | Adp of the SNF | Individual | 05/12/2025 | |
| Jeffrey, Laurell | Adp of the SNF | Individual | 06/28/2020 | |
| Karuthedom, Smitha | Adp of the SNF | Individual | 06/06/2026 | |
| Kenny, Scott | Adp of the SNF | Individual | 06/11/2026 | |
| Kilkenny, Angela | Adp of the SNF | Individual | 11/30/2023 | |
| Leitner, Carrie | Adp of the SNF | Individual | 11/19/2019 | |
| Lucero, Julie | Adp of the SNF | Individual | 11/22/2018 | |
| Macharie, Kayshawn | Adp of the SNF | Individual | 06/11/2026 | |
| Madelon, Florise | Adp of the SNF | Individual | 07/31/2025 | |
| Ruffin-Ellis, Veronica | Adp of the SNF | Individual | 02/06/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on May 7, 2018: "Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights."
Other nursing homes nearby
- Helen Hayes Hospital R H C F West Haverstraw, 0 mi · 5 of 5 stars · 1 citation
- Northern Riverview Health Care, Inc Haverstraw, 1.4 mi · 2 of 5 stars · 44 citations
- Springvale Nursing & Rehabilitation Center Croton on Hudson, 3.7 mi · 3 of 5 stars · 38 citations
- New York State Veterans Home at Montrose Montrose, 4 mi · 2 of 5 stars · 22 citations
- Sky View Rehabilitation & Health Care Center L L C Croton on Hudson, 4.1 mi · 4 of 5 stars · 12 citations
- Friedwald Center for Rehab and Nursing, L L C New City, 4.6 mi · 3 of 5 stars · 26 citations
- Pine Valley Center for Rehabilitation and Nursing Spring Valley, 5.6 mi · 2 of 5 stars · 23 citations
- Tolstoy Foundation Rehabilitation and Nrsg Center Valley Cottage, 6.2 mi · 1 of 5 stars · 45 citations
New York contacts for a concern about a nursing home
These are the official offices in New York. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: New York State Department of Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- State inspection reports: NYS Health Profiles: Nursing Homes, where New York publishes its own records on licensed homes.
Common questions
- What is Helen Hayes Hospital T C U's Medicare star rating?
- CMS rates Helen Hayes Hospital T C U 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Helen Hayes Hospital T C U get at its last inspection?
- 0 health deficiencies at the standard inspection on March 20, 2025. The New York average is 8.1.
- Has Helen Hayes Hospital T C U been fined?
- CMS lists no fines in the last three years.
- Does Helen Hayes Hospital T C U accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Helen Hayes Hospital T C U?
- CMS lists 50 owners and managers, and links the home to State of New York Comptroller's Office. Legal business name: STATE OF NEW YORK COMPTROLLERS OFFICE.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.