Hillcrest Home
14688 Illinois Highway 82, Geneseo, IL 61254 · Henry County · (309) 944-2147
99 certified beds, about 51 residents a day · Government - City/county · Medicare and Medicaid since 1998
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 145949 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 23, 2025, inspectors cited 7 health deficiencies (the Illinois average is 12.6, the national average 9.2).
Of 17 health citations since April 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.27 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.65 of those hours.
60.9% of nursing staff left within the year CMS measured (Illinois average 44.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
104/23
111/23
102/24
104/24
505/24
106/24
705/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
8D
3E
4F
Potential for minimal harm
0A
0B
1C
May 23, 2025Standard inspection · 7 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure infection control practices were utilized while serving meals in the dining room. These failures have the potential to affect all resident who reside in the facility with a current census of 46 residents.
- F Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Inspectors wroteBased on observation, interview and record review, the facility's Governing Body failed to employ a licensed Administrator to oversee and manage the everyday operations of the facility. This failure has the potential to affect all 46 residents residing within the facility.
- E Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on interview and record review, the facility failed to notify the Ombudsman of all hospital discharge/transfers for four of four (R30, R31, R44, and R48) residents reviewed for hospitalization in a sample of 30.
- E Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the resident's environment was kept free from cross contamination during wound care for one of ten residents (R31) who receive wound care. These failures have the potential to affect all resident who reside in the facility with a current census of 46 residents.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review the facility failed to ensure Advance Directives reflect resident preference for one (R4) of one resident reviewed for Advance Directives in the sample of 30.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to ensure residents were safely transferred, monitored post fall and that the accident was appropriately investigated for two of eight residents (R9, R13) reviewed for accidents in a sample of 30 residents.
- C Post nurse staffing information every day.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure their posted nurse staffing information was in a clear format and included the name of the facility. This has the potential to affect all 46 residents in the facility. On 5/20/25, at 12:30pm, the facility's Minimum Daily Staffing Calculations sheet dated 5/20/25 is hanging in the front hallway. The facility's Minimum Daily Staffing Calculations tool sheet, dated 5/20/25, does not include the name of the facility and is not in a clear, readable format. This posting documents the numbers to calculate the total of licensed nurses and non-nurse staffing additional direct care hours needed which is then is multiplied by the designated number of FTEs (full time equivalents) to result in the total number of hours needed. [...]
June 24, 2024Complaint inspection · 1 citation
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on observation, interview and record review the facility failed to notify a physician of a fall in a timely manner and failed to notify the physician of the resident taking an anticoagulant medication for 1 of 3 residents (R2) reviewed for notification of changes in the sample of 4.
May 31, 2024Standard inspection · 5 citations
- G Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview and record review the facility quarantined 6 residents to remain in their rooms (R1, R21, R36, R43, R53 and R59) on 5/28/24 without any clear reasoning. This failure caused R53 to be very upset and anxious regarding his inability to leave his room. Findings Include: The Facility's Policy for Outbreak Investigation dated 4/1/2024 documents, It is the policy of (This Facility) that outbreak measures will be instituted whenever there is an incidence of infections above what would normally be expected, considering seasonal variations. The Infections Preventionist will conduct the outbreak investigation. [...]
- F Implement a program that monitors antibiotic use.
Inspectors wroteBased on interview and record review, the facility failed to ensure their Antibiotic Stewardship program was implemented. this failure has the potential to affect all 62 residents residing at the facility.
- F Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on document review, observation and interview, the facility failed to ensure call lights were equipped to communicate directly to staff. This failure has the potential to affect all 62 residents residing in the facility.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview, observation and record review, the facility failed to ensure fall interventions were implemented to prevent further falls for one of four residents (R38) reviewed for falls in the sample of 29.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on observation, record review and interview the facility failed to ensure psychotropic medications given on an as needed basis were not prescribed more than 14 days for 1 resident (R27) of 5 residents reviewed for unnecessary medications in a total sample of 29.
April 23, 2024Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, facility staff failed to operate the facility van, with a resident aboard, in a safe manner to prevent an accident, for one of seven residents (R1), reviewed for accidents.
February 7, 2024Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record review and interview the facility failed to prevent verbal abuse to one of five (R1) residents reviewed for abuse in the sample of five.
November 15, 2023Complaint inspection · 1 citation
- E Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review the facility failed to ensure residents were free of verbal and physical abuse for two residents (R1-R4) of five reviewed for abuse in a sample of five.
April 7, 2023Standard inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to perform wound care in a way that prevents cross contamination of wounds for 2 residents (R56 and R68) of 4 residents reviewed for wound care in a total sample of 36. Findings Include: The Facility's Aseptic Wound and Skin Treatment Procedure, dated 08/21, documents the purpose of the procedure is to prevent contamination of the wound, protect wound from mechanical injury, to stimulate, restore, and promote circulation and healing, prevent further deterioration of skin tissue, prevent necrosis of deeper body structure and to promote resident comfort. The Aseptic Wound and Skin Treatment Procedure documents, Establish your clean and dirty fields. Remember the dirty field should be the farthest away from your clean field. (Place the plastic bag at the end or foot of the bed to receive soiled dressings). [...]
Fire safety inspections
15 fire safety citations on file: 2 on May 23, 2025, 11 on May 31, 2024, 2 on April 7, 2023.
Every fire safety citation15 citations
- F Address subsistence needs for staff and patients.
- F Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
- F Install a fire alarm system that can be heard throughout the facility.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- E Have exits that are accessible at all times.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install an approved automatic sprinkler system.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Illinois | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.27 | 3.45 | 3.86 |
| Registered nurses | 0.65 | 0.72 | 0.69 |
| All nursing staff on weekends | 2.78 | 3.07 | 3.42 |
| Nurse aides | 1.83 | ||
| Licensed practical nurses | 0.79 | ||
| Nursing staff turnover (share who left in a year) | 60.9% | 44.5% | 45.8% |
| Registered nurse turnover | 57.1% | 41.8% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.18 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.47 on weekdays and 2.78 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 17.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.71 in April to June 2025 to 3.27 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.27 | 0.65 | 3.47 | 2.78 | 17.2% | 0 of 90 | 51 |
| Oct to Dec 2025 | 3.50 | 0.61 | 3.75 | 2.85 | 11.6% | 0 of 92 | 49 |
| Jul to Sep 2025 | 3.65 | 0.57 | 3.98 | 2.80 | 11.4% | 0 of 92 | 50 |
| Apr to Jun 2025 | 3.71 | 0.50 | 4.02 | 2.91 | 16.8% | 0 of 91 | 49 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Illinois, Jan to Mar 2026 | 3.26 | 0.65 | 3.40 | 2.92 | 5.4% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Illinois | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 11.7 | 13.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 5.6 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.2 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 2.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 6.0 | 14.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.9 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 9.3 | 21.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 31.4 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 4.7 | 13.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.5 | 2.2 | 1.8 |
Owners and operators
Legal business name: HILLCREST HOME.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| County of Henry | 5% or greater direct ownership interest | Organization | 100% | 09/28/2011 |
| County of Henry | 5% or greater security interest | Organization | 09/28/2011 | |
| Tippitt, Robin | Corporate director | Individual | 12/30/2024 | |
| County of Henry | Operational/managerial control | Organization | 09/28/2011 | |
| Beam, Veronica | Operational/managerial control | Individual | 08/02/2021 | |
| Burton, Jason | Operational/managerial control | Individual | 05/01/2006 | |
| Harris, Carol | Operational/managerial control | Individual | 03/25/2019 | |
| Kaufman, Julie | Operational/managerial control | Individual | 04/11/1989 | |
| Schultz, Helen | Operational/managerial control | Individual | 06/17/2024 | |
| Simonet, Cindy | Operational/managerial control | Individual | 04/29/2020 | |
| Staley, Thomas | Operational/managerial control | Individual | 04/11/2018 | |
| Tippitt, Robin | Operational/managerial control | Individual | 08/02/2021 | |
| County of Henry | Adp of the SNF | Organization | 09/28/2011 | |
| Beam, Veronica | Adp of the SNF | Individual | 08/02/2021 | |
| Burton, Jason | Adp of the SNF | Individual | 05/01/2006 | |
| Harris, Carol | Adp of the SNF | Individual | 03/25/2019 | |
| Kaufman, Julie | Adp of the SNF | Individual | 09/28/2011 | |
| Schultz, Helen | Adp of the SNF | Individual | 06/17/2024 | |
| Simonet, Cindy | Adp of the SNF | Individual | 04/29/2020 | |
| Staley, Thomas | Adp of the SNF | Individual | 04/11/2018 | |
| Tippitt, Robin | Adp of the SNF | Individual | 08/02/2021 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on May 23, 2025: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on May 23, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on May 31, 2024: "Implement a program that monitors antibiotic use."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on February 7, 2024: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.78 hours per resident per day, below the Illinois average of 3.07.
Other nursing homes nearby
- Hammond-Henry District Hsp Geneseo, 0.3 mi · 4 of 5 stars · 15 citations
- Allure of Geneseo Geneseo, 1.1 mi · 4 of 5 stars · 22 citations
- Avenues at Quad Cities Silvis, 13.4 mi · 1 of 5 stars · 27 citations
- Silvis Center for Nursing Rehab & Care Silvis, 13.6 mi · 1 of 5 stars · 29 citations
- Celebrate Sr Living of Moline Moline, 14.4 mi · 4 of 5 stars · 17 citations
- Allure of Moline East Moline, 15.2 mi · 1 of 5 stars · 47 citations
- Hope Creek Nursing & Rehab East Moline, 15.3 mi · 1 of 5 stars · 63 citations
- River Valley Nursing and Rehabilitation Pleasant Valley, 15.4 mi · 2 of 5 stars · 38 citations
Illinois contacts for a concern about a nursing home
These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.
Common questions
- What is Hillcrest Home's Medicare star rating?
- CMS rates Hillcrest Home 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Hillcrest Home get at its last inspection?
- 7 health deficiencies at the standard inspection on May 23, 2025. The Illinois average is 12.6.
- Has Hillcrest Home been fined?
- CMS lists no fines in the last three years.
- Does Hillcrest Home accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Hillcrest Home?
- CMS lists 21 owners and managers. Legal business name: HILLCREST HOME.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.