Find a nursing home

Home / Massachusetts / Holden

Holden Rehabilitation & Nursing Center

32 Mayo Road, Holden, MA 01520 · Worcester County · (508) 829-1104

123 certified beds, about 110 residents a day · For profit - Corporation · Medicare and Medicaid since 1967

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 225002 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 20, 2026, inspectors cited 4 health deficiencies (the Massachusetts average is 6.8, the national average 9.2).

None of its 13 health citations since December 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.69 hours per resident per day, against 3.86 across Massachusetts and 3.86 nationally. Registered nurses accounted for 1.00 of those hours.

35.8% of nursing staff left within the year CMS measured (Massachusetts average 38.2%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
10D
2E
0F
Potential for minimal harm
0A
1B
0C
May 20, 2026Standard inspection · 4 citations
  1. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to determine if the practice for self-administration of medications was clinically appropriate for one Resident (#119) out of a total sample of 20 residents. Specifically, the facility failed to assess Resident #119's ability to self-administer medications before the Resident was allowed to have three bottles of Aspercreme (topical anesthetic medication), one prescription Ventolin (fast-acting bronchodilator medication) inhaler, one unit dose dropper of Systane Ophthalmic Solution (eye lubricant and irrigation medicine), and one bottle of prescription Latanoprost (medication used to treat high intraocular pressure) eye drops in his/her possession for the purpose of self-administration which increased the Resident's risk for improper medication administration.
  2. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to adhere to professional standards of practice relative to arranging for follow-up dermatology services, for one Resident (#12) out of a total sample of 20 residents. Specifically, the facility failed to arrange a follow-up dermatology appointment recommended by the Dermatologist for Resident #12, when the Resident had been assessed by the Dermatologist and treated for a skin condition of the upper lip, increasing the Resident's risk for unresolved upper lip/skin conditions.
  3. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2026
    Inspectors wroteBased on observation, interviews, and record reviews, the facility failed to provide care and services consistent with professional standards of practice for an indwelling urinary catheter (a thin, flexible tube inserted into the bladder to drain urine outside the body) for one Resident (#13) of five applicable residents for urinary catheters, out of a total sample of 20 residents. Specifically, for Resident #13, the facility failed to accurately monitor the Resident's urinary output and secure the Resident's suprapubic catheter (small incision in the lower abdomen to drain urine directly from the bladder, bypassing the urethra) with a leg strap as ordered by the Physician, increasing the Resident's risk for indwelling urinary catheter complications.
  4. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to adhere to Transmission Based Precautions (TBPs) and Standard Precautions for two Residents (#79 and #24), out of a total sample of 20 residents, increasing the risk for transmission of infection. Specifically, the facility failed to ensure its staff adhered to Contact Plus Precautions and Standard Precautions when: -Resident #79 was symptomatic and being treated for Clostridioides difficile (C. diff: highly contagious bacterium that infects the colon causing severe diarrhea and painful intestinal inflammation) and placed on Contact Plus Precautions. -Resident #24 did not have a C. diff infection and was not placed on TBPs. [...]
February 13, 2025Standard inspection · 5 citations
  1. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 13, 2025
    Inspectors wroteBased on record review, observation, and interview, the facility failed to provide an environment free from physical restraints for one Resident (#42) out of a total sample of 22 residents. Specifically, the facility failed to ensure that Resident #42 was free from physical restraints when CNA #1 used a locked wheelchair at the foot of the Resident's bed to prevent him/her from getting out of bed.
  2. D
    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
    F646 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 14, 2025
    Inspectors wroteBased on interviews and records reviewed, the facility failed to notify the state mental health authority for resident review after a significant change in the mental health condition of one Resident (#16) out of a total sample of 22 residents. Specifically, the facility failed to notify the State PASRR (Preadmission Screening and Resident Review - federal requirement to help ensure individuals who have a mental disorder or intellectual disabilities are not inappropriately placed in nursing homes for long term care) Office of the need for a Resident Review when Resident #16 was newly diagnosed with Auditory Hallucinations and treatment using antipsychotic medications was implemented.
  3. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 14, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide care and services as required for an indwelling urinary/Foley catheter for one Resident (#36) out of a total sample of 22 residents. Specifically, for Resident #36, the facility failed to ensure that a blocked indwelling urinary catheter was replaced with the correct sized catheter balloon as ordered by the Physician.
  4. D
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    F740 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 13, 2025
    Inspectors wroteBased on interview, and record review, the facility failed to provide Behavioral Health Care and services to attain or maintain the highest practicable mental and psychosocial well-being, in accordance with the comprehensive assessment and plan of care for one Resident (#16) out of a total sample of 22 residents. Specifically, for Resident #16, the facility failed to: -obtain psychotherapeutic counseling based on recommendations of a Psychotherapy Evaluation, and consent for the therapy by the Resident. -obtain a Psychiatric evaluation timely for the Resident when the Nurse Practitioner ordered a Psychiatric Evaluation to assess the Resident for auditory hallucinations.
  5. B
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) February 28, 2025
    Inspectors wroteBased on interview, and record review, the facility failed to accurately code three Minimum Data Set (MDS) Assessments relative to medications administered to the Resident during the Assessment observation periods for one Resident (#16), out of a total sample of 22 residents. Specifically, the facility failed to accurately code three consecutive MDS Assessments for the administration of an antiplatelet medication when Aspirin was ordered by the Physician for the Resident and the Resident received Aspirin during the observation periods for each MDS Assessment.
December 15, 2023Standard inspection · 4 citations
  1. E
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 12, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure that one Resident (#161) out of a total sample of 14 residents was free from significant medication errors. Specifically, the facility failed to administer Hydromorphone (Opioid: medication used to treat severe pain) Hydrochloride (HCl: common salt used in some medications to make them more water soluble) on an as needed (PRN) basis, according to the facility standards of practice and the prescribing Practitioner's orders.
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 12, 2024
    Inspectors wroteBased on observation, interview, record and policy review, the facility failed to store drugs and biologicals in accordance with professional standards and facility policy for three Residents (#19, #66, and #35) out of a total sample of 24 residents and on two out of four medication carts. Specifically, the facility failed to adhere to medication storage requirements when: 1. Medications were observed stored on Resident #19's night stand. 2. Medications were observed stored inside a disposable plastic cup on Resident #66's rolling bedside table. 3. Medications were observed on a medication cart on the Laurel Unit with no Nurse present at the cart. 4. Medications were observed stored in a medicine cup on Resident #35's breakfast tray. 5. [...]
  3. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 12, 2024
    Inspectors wroteBased on observation, interview, and policy review, the facility failed to ensure that staff stored, labeled, and dated food used for resident consumption, in accordance with professional standards for food safety within the facility's main kitchen.
  4. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 12, 2024
    Inspectors wroteBased on observation, interview, record and policy review, the facility failed to adhere to infection control standards and implement the facility policy relative to Contact Precautions (actions implemented in addition to standard precautions based upon means of transmission in order to prevent or control infections), for one Resident (#87), in a total sample of 24 residents. Specifically, the facility staff failed to ensure that Contact Precautions were maintained during a wound dressing change for a Resident with Vancomycin Resistant Enterococcus (VRE- an infection with bacteria that are resistant to the antibiotic vancomycin).

Fire safety inspections

9 fire safety citations on file: 6 on February 13, 2025, 3 on December 15, 2023.

Every fire safety citation9 citations
  1. F
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · February 13, 2025 · Corrected (the home has a date of correction)
  2. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · February 13, 2025 · Corrected (the home has a date of correction)
  3. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 13, 2025 · Corrected (the home has a date of correction)
  4. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · February 13, 2025 · Corrected (the home has a date of correction)
  5. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · February 13, 2025 · Corrected (the home has a date of correction)
  6. D
    Provide a written emergency evacuation plan.
    K 711 · February 13, 2025 · Corrected (the home has a date of correction)
  7. F
    Implement emergency and standby power systems.
    E 41 · December 15, 2023 · Corrected (the home has a date of correction)
  8. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · December 15, 2023 · Corrected (the home has a date of correction)
  9. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 15, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMassachusettsUnited States
All nursing staff (RN, LPN and aides)4.693.863.86
Registered nurses1.000.650.69
All nursing staff on weekends4.333.483.42
Nurse aides2.33
Licensed practical nurses1.36
Nursing staff turnover (share who left in a year)35.8%38.2%45.8%
Registered nurse turnover25.0%42.6%42.9%
Administrators who left1

CMS expects 5.76 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.84 on weekdays and 4.33 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 4.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.59 in April to June 2025 to 4.69 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.691.004.844.33 4.3%0 of 90110
Oct to Dec 20254.661.004.794.32 3.0%0 of 92111
Jul to Sep 20254.600.974.754.22 2.5%0 of 92112
Apr to Jun 20254.590.964.774.14 1.9%0 of 91112
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Massachusetts, Jan to Mar 20263.790.613.943.415.0%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMassachusettsUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
12.216.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.20.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
5.31.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.33.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.41.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
19.715.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.04.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
19.121.415.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
22.325.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
11.211.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.81.91.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.21.51.8

Owners and operators

Legal business name: HOLDEN NURSING HOME, INC.

NameRoleTypeShareSince
Boyce, John5% or greater indirect ownership interestIndividual6%07/01/2019
Oriol, David5% or greater indirect ownership interestIndividual36%01/01/2013
Oriol, Robert5% or greater indirect ownership interestIndividual36%04/21/2022
Mahoney, ChristineIndirect ownership interestIndividual10/10/2011
U.s. Department of Housing and Urban Development5% or greater mortgage interestOrganization08/12/2001
Baghdady, SamiManaging control - governing bodyIndividual10/10/2011
Boyce, JohnManaging control - governing bodyIndividual03/03/2020
Mahoney, ChristineManaging control - governing bodyIndividual10/10/2011
Oriol, RobertManaging control - governing bodyIndividual10/10/2011
Baghdady, SamiCorporate directorIndividual10/10/2011
Boyce, JohnCorporate directorIndividual03/31/2020
Mahoney, ChristineCorporate directorIndividual10/10/2011
Oriol, DavidCorporate directorIndividual10/10/2011
Oriol, RobertCorporate directorIndividual02/20/2004
Mahoney, ChristineCorporate officerIndividual06/29/2025
Matson, ElizabethCorporate officerIndividual03/01/2021
Oriol, DavidCorporate officerIndividual10/10/2011
Oriol, RobertCorporate officerIndividual02/20/2004
Ef and Associates LLCOperational/managerial controlOrganization03/20/2024
Integral Health Partners LLCOperational/managerial controlOrganization12/17/2021
Oriol Health Care IncOperational/managerial controlOrganization01/01/1998
Paragon Outpatient Rehabilitation Services LLCOperational/managerial controlOrganization05/15/2024
Whj, Inc.Operational/managerial controlOrganization02/10/2007
Bain, KarenOperational/managerial controlIndividual03/20/2024
Barakian, SusanOperational/managerial controlIndividual05/15/2024
D'andrea, TaraOperational/managerial controlIndividual09/01/2024
Oriol, NathanOperational/managerial controlIndividual03/01/2021
Sahijwala, NatashaOperational/managerial controlIndividual05/15/2024
Snyder, CynthiaOperational/managerial controlIndividual12/01/2021
Veno, JosephOperational/managerial controlIndividual03/20/2024
Berry Dunn McNeil & Parker LLCAdp of the SNFOrganization01/01/2025
Ef and Associates LLCAdp of the SNFOrganization07/14/2025
Goodhire Healthcare Staffin, Inc.Adp of the SNFOrganization10/05/2023
Integral Health Partners LLCAdp of the SNFOrganization07/14/2025
Oriol Health Care IncAdp of the SNFOrganization07/16/2025
Oriol Holding IncAdp of the SNFOrganization01/01/2013
Paragon Outpatient Rehabilitation Services LLCAdp of the SNFOrganization07/15/2025
Prescription Associates, Inc.Adp of the SNFOrganization12/10/2018
U.s. Department of Housing and Urban DevelopmentAdp of the SNFOrganization07/16/2025
Wellspring Staffing SolutionsAdp of the SNFOrganization11/07/2023
Whj, Inc.Adp of the SNFOrganization07/15/2025
Barakian, SusanAdp of the SNFIndividual05/15/2024
Barreto, KerrianneAdp of the SNFIndividual12/17/2021
Clancey, AmandaAdp of the SNFIndividual12/17/2021
D'andrea, TaraAdp of the SNFIndividual09/01/2024
Hargreaves, AllisonAdp of the SNFIndividual12/17/2021
Matson, ElizabethAdp of the SNFIndividual03/01/2021
Murray, AmandaAdp of the SNFIndividual12/17/2021
Nedelescu, BogdanAdp of the SNFIndividual07/01/2016
Oriol, NathanAdp of the SNFIndividual03/01/2021
Sahijwala, NatashaAdp of the SNFIndividual05/15/2024
Snyder, CynthiaAdp of the SNFIndividual12/01/2021
Spadoni, KathleenAdp of the SNFIndividual12/17/2021
Stanhope, JenniferAdp of the SNFIndividual12/17/2021
Veno, JosephAdp of the SNFIndividual03/20/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on May 20, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on May 20, 2026: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on May 20, 2026: "Provide and implement an infection prevention and control program."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on December 15, 2023: "Ensure that residents are free from significant medication errors."
  5. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Common questions

What is Holden Rehabilitation & Nursing Center's Medicare star rating?
CMS rates Holden Rehabilitation & Nursing Center 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Holden Rehabilitation & Nursing Center get at its last inspection?
4 health deficiencies at the standard inspection on May 20, 2026. The Massachusetts average is 6.8.
Has Holden Rehabilitation & Nursing Center been fined?
CMS lists no fines in the last three years.
Does Holden Rehabilitation & Nursing Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Holden Rehabilitation & Nursing Center?
CMS lists 55 owners and managers. Legal business name: HOLDEN NURSING HOME, INC.

Sources

Find a nursing home Read an inspection