Home / Massachusetts / Holden
Holden Rehabilitation & Nursing Center
32 Mayo Road, Holden, MA 01520 · Worcester County · (508) 829-1104
123 certified beds, about 110 residents a day · For profit - Corporation · Medicare and Medicaid since 1967
CMS Care Compare ratings, data as of September 1, 2026 · CCN 225002 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 20, 2026, inspectors cited 4 health deficiencies (the Massachusetts average is 6.8, the national average 9.2).
None of its 13 health citations since December 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.69 hours per resident per day, against 3.86 across Massachusetts and 3.86 nationally. Registered nurses accounted for 1.00 of those hours.
35.8% of nursing staff left within the year CMS measured (Massachusetts average 38.2%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.
May 20, 2026Standard inspection · 4 citations
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to determine if the practice for self-administration of medications was clinically appropriate for one Resident (#119) out of a total sample of 20 residents. Specifically, the facility failed to assess Resident #119's ability to self-administer medications before the Resident was allowed to have three bottles of Aspercreme (topical anesthetic medication), one prescription Ventolin (fast-acting bronchodilator medication) inhaler, one unit dose dropper of Systane Ophthalmic Solution (eye lubricant and irrigation medicine), and one bottle of prescription Latanoprost (medication used to treat high intraocular pressure) eye drops in his/her possession for the purpose of self-administration which increased the Resident's risk for improper medication administration.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to adhere to professional standards of practice relative to arranging for follow-up dermatology services, for one Resident (#12) out of a total sample of 20 residents. Specifically, the facility failed to arrange a follow-up dermatology appointment recommended by the Dermatologist for Resident #12, when the Resident had been assessed by the Dermatologist and treated for a skin condition of the upper lip, increasing the Resident's risk for unresolved upper lip/skin conditions.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interviews, and record reviews, the facility failed to provide care and services consistent with professional standards of practice for an indwelling urinary catheter (a thin, flexible tube inserted into the bladder to drain urine outside the body) for one Resident (#13) of five applicable residents for urinary catheters, out of a total sample of 20 residents. Specifically, for Resident #13, the facility failed to accurately monitor the Resident's urinary output and secure the Resident's suprapubic catheter (small incision in the lower abdomen to drain urine directly from the bladder, bypassing the urethra) with a leg strap as ordered by the Physician, increasing the Resident's risk for indwelling urinary catheter complications.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to adhere to Transmission Based Precautions (TBPs) and Standard Precautions for two Residents (#79 and #24), out of a total sample of 20 residents, increasing the risk for transmission of infection. Specifically, the facility failed to ensure its staff adhered to Contact Plus Precautions and Standard Precautions when: -Resident #79 was symptomatic and being treated for Clostridioides difficile (C. diff: highly contagious bacterium that infects the colon causing severe diarrhea and painful intestinal inflammation) and placed on Contact Plus Precautions. -Resident #24 did not have a C. diff infection and was not placed on TBPs. [...]
February 13, 2025Standard inspection · 5 citations
- D Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on record review, observation, and interview, the facility failed to provide an environment free from physical restraints for one Resident (#42) out of a total sample of 22 residents. Specifically, the facility failed to ensure that Resident #42 was free from physical restraints when CNA #1 used a locked wheelchair at the foot of the Resident's bed to prevent him/her from getting out of bed.
- D Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Inspectors wroteBased on interviews and records reviewed, the facility failed to notify the state mental health authority for resident review after a significant change in the mental health condition of one Resident (#16) out of a total sample of 22 residents. Specifically, the facility failed to notify the State PASRR (Preadmission Screening and Resident Review - federal requirement to help ensure individuals who have a mental disorder or intellectual disabilities are not inappropriately placed in nursing homes for long term care) Office of the need for a Resident Review when Resident #16 was newly diagnosed with Auditory Hallucinations and treatment using antipsychotic medications was implemented.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide care and services as required for an indwelling urinary/Foley catheter for one Resident (#36) out of a total sample of 22 residents. Specifically, for Resident #36, the facility failed to ensure that a blocked indwelling urinary catheter was replaced with the correct sized catheter balloon as ordered by the Physician.
- D Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Inspectors wroteBased on interview, and record review, the facility failed to provide Behavioral Health Care and services to attain or maintain the highest practicable mental and psychosocial well-being, in accordance with the comprehensive assessment and plan of care for one Resident (#16) out of a total sample of 22 residents. Specifically, for Resident #16, the facility failed to: -obtain psychotherapeutic counseling based on recommendations of a Psychotherapy Evaluation, and consent for the therapy by the Resident. -obtain a Psychiatric evaluation timely for the Resident when the Nurse Practitioner ordered a Psychiatric Evaluation to assess the Resident for auditory hallucinations.
- B Ensure each resident receives an accurate assessment.
Inspectors wroteBased on interview, and record review, the facility failed to accurately code three Minimum Data Set (MDS) Assessments relative to medications administered to the Resident during the Assessment observation periods for one Resident (#16), out of a total sample of 22 residents. Specifically, the facility failed to accurately code three consecutive MDS Assessments for the administration of an antiplatelet medication when Aspirin was ordered by the Physician for the Resident and the Resident received Aspirin during the observation periods for each MDS Assessment.
December 15, 2023Standard inspection · 4 citations
- E Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure that one Resident (#161) out of a total sample of 14 residents was free from significant medication errors. Specifically, the facility failed to administer Hydromorphone (Opioid: medication used to treat severe pain) Hydrochloride (HCl: common salt used in some medications to make them more water soluble) on an as needed (PRN) basis, according to the facility standards of practice and the prescribing Practitioner's orders.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, record and policy review, the facility failed to store drugs and biologicals in accordance with professional standards and facility policy for three Residents (#19, #66, and #35) out of a total sample of 24 residents and on two out of four medication carts. Specifically, the facility failed to adhere to medication storage requirements when: 1. Medications were observed stored on Resident #19's night stand. 2. Medications were observed stored inside a disposable plastic cup on Resident #66's rolling bedside table. 3. Medications were observed on a medication cart on the Laurel Unit with no Nurse present at the cart. 4. Medications were observed stored in a medicine cup on Resident #35's breakfast tray. 5. [...]
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and policy review, the facility failed to ensure that staff stored, labeled, and dated food used for resident consumption, in accordance with professional standards for food safety within the facility's main kitchen.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, record and policy review, the facility failed to adhere to infection control standards and implement the facility policy relative to Contact Precautions (actions implemented in addition to standard precautions based upon means of transmission in order to prevent or control infections), for one Resident (#87), in a total sample of 24 residents. Specifically, the facility staff failed to ensure that Contact Precautions were maintained during a wound dressing change for a Resident with Vancomycin Resistant Enterococcus (VRE- an infection with bacteria that are resistant to the antibiotic vancomycin).
Fire safety inspections
9 fire safety citations on file: 6 on February 13, 2025, 3 on December 15, 2023.
Every fire safety citation9 citations
- F Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Have generator or other power source capable of supplying service within 10 seconds.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Provide a written emergency evacuation plan.
- F Implement emergency and standby power systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- D Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Massachusetts | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.69 | 3.86 | 3.86 |
| Registered nurses | 1.00 | 0.65 | 0.69 |
| All nursing staff on weekends | 4.33 | 3.48 | 3.42 |
| Nurse aides | 2.33 | ||
| Licensed practical nurses | 1.36 | ||
| Nursing staff turnover (share who left in a year) | 35.8% | 38.2% | 45.8% |
| Registered nurse turnover | 25.0% | 42.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 5.76 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.84 on weekdays and 4.33 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 4.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.59 in April to June 2025 to 4.69 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.69 | 1.00 | 4.84 | 4.33 | 4.3% | 0 of 90 | 110 |
| Oct to Dec 2025 | 4.66 | 1.00 | 4.79 | 4.32 | 3.0% | 0 of 92 | 111 |
| Jul to Sep 2025 | 4.60 | 0.97 | 4.75 | 4.22 | 2.5% | 0 of 92 | 112 |
| Apr to Jun 2025 | 4.59 | 0.96 | 4.77 | 4.14 | 1.9% | 0 of 91 | 112 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Massachusetts, Jan to Mar 2026 | 3.79 | 0.61 | 3.94 | 3.41 | 5.0% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Massachusetts | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 12.2 | 16.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.2 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 5.3 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.3 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.4 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 19.7 | 15.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.0 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 19.1 | 21.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.3 | 25.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.2 | 11.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 1.9 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 1.5 | 1.8 |
Owners and operators
Legal business name: HOLDEN NURSING HOME, INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Boyce, John | 5% or greater indirect ownership interest | Individual | 6% | 07/01/2019 |
| Oriol, David | 5% or greater indirect ownership interest | Individual | 36% | 01/01/2013 |
| Oriol, Robert | 5% or greater indirect ownership interest | Individual | 36% | 04/21/2022 |
| Mahoney, Christine | Indirect ownership interest | Individual | 10/10/2011 | |
| U.s. Department of Housing and Urban Development | 5% or greater mortgage interest | Organization | 08/12/2001 | |
| Baghdady, Sami | Managing control - governing body | Individual | 10/10/2011 | |
| Boyce, John | Managing control - governing body | Individual | 03/03/2020 | |
| Mahoney, Christine | Managing control - governing body | Individual | 10/10/2011 | |
| Oriol, Robert | Managing control - governing body | Individual | 10/10/2011 | |
| Baghdady, Sami | Corporate director | Individual | 10/10/2011 | |
| Boyce, John | Corporate director | Individual | 03/31/2020 | |
| Mahoney, Christine | Corporate director | Individual | 10/10/2011 | |
| Oriol, David | Corporate director | Individual | 10/10/2011 | |
| Oriol, Robert | Corporate director | Individual | 02/20/2004 | |
| Mahoney, Christine | Corporate officer | Individual | 06/29/2025 | |
| Matson, Elizabeth | Corporate officer | Individual | 03/01/2021 | |
| Oriol, David | Corporate officer | Individual | 10/10/2011 | |
| Oriol, Robert | Corporate officer | Individual | 02/20/2004 | |
| Ef and Associates LLC | Operational/managerial control | Organization | 03/20/2024 | |
| Integral Health Partners LLC | Operational/managerial control | Organization | 12/17/2021 | |
| Oriol Health Care Inc | Operational/managerial control | Organization | 01/01/1998 | |
| Paragon Outpatient Rehabilitation Services LLC | Operational/managerial control | Organization | 05/15/2024 | |
| Whj, Inc. | Operational/managerial control | Organization | 02/10/2007 | |
| Bain, Karen | Operational/managerial control | Individual | 03/20/2024 | |
| Barakian, Susan | Operational/managerial control | Individual | 05/15/2024 | |
| D'andrea, Tara | Operational/managerial control | Individual | 09/01/2024 | |
| Oriol, Nathan | Operational/managerial control | Individual | 03/01/2021 | |
| Sahijwala, Natasha | Operational/managerial control | Individual | 05/15/2024 | |
| Snyder, Cynthia | Operational/managerial control | Individual | 12/01/2021 | |
| Veno, Joseph | Operational/managerial control | Individual | 03/20/2024 | |
| Berry Dunn McNeil & Parker LLC | Adp of the SNF | Organization | 01/01/2025 | |
| Ef and Associates LLC | Adp of the SNF | Organization | 07/14/2025 | |
| Goodhire Healthcare Staffin, Inc. | Adp of the SNF | Organization | 10/05/2023 | |
| Integral Health Partners LLC | Adp of the SNF | Organization | 07/14/2025 | |
| Oriol Health Care Inc | Adp of the SNF | Organization | 07/16/2025 | |
| Oriol Holding Inc | Adp of the SNF | Organization | 01/01/2013 | |
| Paragon Outpatient Rehabilitation Services LLC | Adp of the SNF | Organization | 07/15/2025 | |
| Prescription Associates, Inc. | Adp of the SNF | Organization | 12/10/2018 | |
| U.s. Department of Housing and Urban Development | Adp of the SNF | Organization | 07/16/2025 | |
| Wellspring Staffing Solutions | Adp of the SNF | Organization | 11/07/2023 | |
| Whj, Inc. | Adp of the SNF | Organization | 07/15/2025 | |
| Barakian, Susan | Adp of the SNF | Individual | 05/15/2024 | |
| Barreto, Kerrianne | Adp of the SNF | Individual | 12/17/2021 | |
| Clancey, Amanda | Adp of the SNF | Individual | 12/17/2021 | |
| D'andrea, Tara | Adp of the SNF | Individual | 09/01/2024 | |
| Hargreaves, Allison | Adp of the SNF | Individual | 12/17/2021 | |
| Matson, Elizabeth | Adp of the SNF | Individual | 03/01/2021 | |
| Murray, Amanda | Adp of the SNF | Individual | 12/17/2021 | |
| Nedelescu, Bogdan | Adp of the SNF | Individual | 07/01/2016 | |
| Oriol, Nathan | Adp of the SNF | Individual | 03/01/2021 | |
| Sahijwala, Natasha | Adp of the SNF | Individual | 05/15/2024 | |
| Snyder, Cynthia | Adp of the SNF | Individual | 12/01/2021 | |
| Spadoni, Kathleen | Adp of the SNF | Individual | 12/17/2021 | |
| Stanhope, Jennifer | Adp of the SNF | Individual | 12/17/2021 | |
| Veno, Joseph | Adp of the SNF | Individual | 03/20/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on May 20, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on May 20, 2026: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on May 20, 2026: "Provide and implement an infection prevention and control program."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on December 15, 2023: "Ensure that residents are free from significant medication errors."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Jewish Healthcare Center Worcester, 3.6 mi · 4 of 5 stars · 17 citations
- Odd Fellows Home of Massachusetts Worcester, 4.4 mi · 2 of 5 stars · 32 citations
- Holy Trinity Eastern Orthodox N & R Center Worcester, 4.5 mi · 5 of 5 stars · 9 citations
- Oakdale Rehabilitation & Skilled Nursing Center West Boylston, 4.5 mi · 4 of 5 stars · 11 citations
- Knollwood Nursing Center Worcester, 4.6 mi · 4 of 5 stars · 14 citations
- Sterling Village Sterling, 5.2 mi · 4 of 5 stars · 12 citations
- Regalcare at Worcester Worcester, 5.6 mi · 2 of 5 stars · 31 citations
- Lutheran Rehabilitation and Skilled Care Center Worcester, 5.8 mi · 5 of 5 stars · 0 citations
Common questions
- What is Holden Rehabilitation & Nursing Center's Medicare star rating?
- CMS rates Holden Rehabilitation & Nursing Center 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Holden Rehabilitation & Nursing Center get at its last inspection?
- 4 health deficiencies at the standard inspection on May 20, 2026. The Massachusetts average is 6.8.
- Has Holden Rehabilitation & Nursing Center been fined?
- CMS lists no fines in the last three years.
- Does Holden Rehabilitation & Nursing Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Holden Rehabilitation & Nursing Center?
- CMS lists 55 owners and managers. Legal business name: HOLDEN NURSING HOME, INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.