Home / Massachusetts / West Boylston
76 North Main Street, West Boylston, MA 01583 · Worcester County · (508) 835-6076
92 certified beds, about 82 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1989
CMS Care Compare ratings, data as of September 1, 2026 · CCN 225334 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on June 11, 2025, inspectors cited 5 health deficiencies (the Massachusetts average is 6.8, the national average 9.2).
None of its 11 health citations since November 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.65 hours per resident per day, against 3.86 across Massachusetts and 3.86 nationally. Registered nurses accounted for 0.60 of those hours.
55.3% of nursing staff left within the year CMS measured (Massachusetts average 38.2%).
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.
Inspectors wroteBased on observation, interview, and record review, the facility failed for one Resident (#187), with an indwelling urinary catheter (Foley Catheter/Foley - a tube placed through the urethra into the bladder to drain urine), out of a total sample of 19 residents, to maintain his/her Foley catheter in a privacy bag to maintain their dignity.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide appropriate care and nutrition services relative to an altered texture diet for one Resident (#14), out of a total sample of 19 residents. Specifically, the facility failed to provide Resident #14 with thickened beverages in accordance with the Resident's plan of care, placing Resident #14 at risk for swallowing complications.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide respiratory care and services in accordance with professional standards of practice for two Residents (#188 and #10), out of a total sample of 19 residents. Specifically, 1. For Resident #188, the facility failed to ensure that Physician orders with the appropriate liter flow were obtained for oxygen use when the Resident was being administered oxygen. 2. For Resident #10, the facility failed to obtain active Physician orders for the use of PRN (as needed) oxygen with the required liter flow when the Resident was being administered PRN oxygen.
Inspectors wroteBased on observation and interview, the facility failed to follow professional standards of practice for food safety and sanitation to prevent foodborne illness to residents. Specifically, the facility failed to: 1. Ensure that food items were stored properly labeled and dated as required; and 2. Ensure that the dietary staff were wearing hair coverings in the kitchen while preparing food.
Inspectors wroteBased on observation, interview, and record review, the facility failed to implement infection control practices in accordance with professional standards to prevent the potential spread of infection for one Resident (#187), out of a total sample of 19 residents. Specifically, the facility staff failed to ensure the required personal protective equipment (PPE) was adhered to when Resident #187 was admitted with a surgical abdominal wound and an indwelling urinary catheter (Foley Catheter/Foley - a tube placed through the urethra into the bladder to drain urine) that required Enhanced Barrier Precautions, increasing the Residents' risk for infection and preventing the potential spread of multidrug-resistant organisms (MDROs) during high-contact resident care activities.
Inspectors wroteBased on test log review, and interview, the facility failed to ensure that its staff tested residents for COVID-19 at the appropriate frequency, when the facility was experiencing an outbreak of COVID-19. Specifically, staff failed to conduct testing of residents every 48 hours as required, on a unit with COVID-19 outbreak to stop the spread of infection.
Inspectors wroteBased on record reviews, and interviews, the facility failed to ensure that its staff accurately executed the wishes for two Residents (#72 and #81), out of a total sample of 18 residents, and their designated Health Care Proxy (HCP-the legal document used to inform medical providers who should make decisions about care if an individual is not competent to do so) regarding advance directives (a written statement of an individual's wishes regarding medical treatment), resulting in no documented directions for an emergent status change. Specifically, 1) the facility failed to offer the opportunity to formulate an advance directive for one Resident (#72) after his/her HCP had been deactivated, and 2) failed to ensure that advance directive decisions were made by the activated HCP for one Resident (#81) who had been deemed as lacking the capacity for informed medical decision making. [...]
Inspectors wroteBased on record review, and interview the facility failed to ensure the opportunity to pay privately for a bed-hold was offered to one Resident/Resident Representative (#86), prior to a hospital transfer, out of 3 applicable sampled residents, resulting in termination of skilled rehabilitation services.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure its staff provided appropriate care and services to one Resident (#52) with a Gastrostomy tube (G-tube - a tube that is placed directly into the stomach through an abdominal wall incision for enteral administration of food, fluids and medication), out of a total sample of 18 residents. Specifically, the facility failed to: 1) measure and document G-tube residual (the amount of stomach contents remaining in the stomach following administration of an enteral feed and used to monitor gastric emptying), and 2) provide appropriate treatment to the abdominal wall G-tube incision site.
Inspectors wroteBased on record review, and interview, the facility staff failed to ensure that one Resident (#19) was free from unnecessary doses of an opioid medication, out of a total sample of 18 residents.
Inspectors wroteBased on policy review, record review, and interview, the facility failed to ensure that one Resident (#9), out of three applicable sampled residents, was monitored for signs and symptoms of COVID-19 during an outbreak, to prevent the spread of infection.
8 fire safety citations on file: 3 on June 11, 2025, 2 on May 17, 2024, 3 on November 14, 2022.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Massachusetts | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.65 | 3.86 | 3.86 |
| Registered nurses | 0.60 | 0.65 | 0.69 |
| All nursing staff on weekends | 3.28 | 3.48 | 3.42 |
| Nurse aides | 2.20 | ||
| Licensed practical nurses | 0.85 | ||
| Nursing staff turnover (share who left in a year) | 55.3% | 38.2% | 45.8% |
| Registered nurse turnover | 35.7% | 42.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.49 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.79 on weekdays and 3.28 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 6.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.53 in April to June 2025 to 3.65 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.65 | 0.60 | 3.79 | 3.28 | 6.4% | 0 of 90 | 82 |
| Oct to Dec 2025 | 3.64 | 0.63 | 3.80 | 3.23 | 5.3% | 0 of 92 | 85 |
| Jul to Sep 2025 | 3.70 | 0.71 | 3.88 | 3.23 | 5.7% | 0 of 92 | 84 |
| Apr to Jun 2025 | 3.53 | 0.78 | 3.72 | 3.04 | 7.7% | 0 of 91 | 86 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Massachusetts, Jan to Mar 2026 | 3.79 | 0.61 | 3.94 | 3.41 | 5.0% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Massachusetts, all employers | |||
| CNAs (nursing assistants) | $22.44 | $21.32 to $23.94 | 38,130 |
| LPNs and LVNs | $38.57 | $34.91 to $40.66 | 13,210 |
| Registered nurses | $50.27 | $42.05 to $65.44 | 88,200 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Massachusetts | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 19.7 | 16.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.8 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.7 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.5 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.5 | 15.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.7 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 9.4 | 21.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 28.1 | 25.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.9 | 11.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 1.9 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.3 | 1.5 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Oakdale Rehabilitation & Skilled Nursing Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (59.0% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
59.0% this home
No different from the national rate
US median of homes 51.5% · Massachusetts: 121 better, 19 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 114 eligible stays.
10.0% this home
No different from the national rate
US median of homes 10.7% · Massachusetts: 4 better, 15 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 116 eligible stays.
7.3% this home
No different from the national rate
US median of homes 7.1% · Massachusetts: 5 better, 4 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 69 eligible stays.
26.5% this home
Median of homes: Massachusetts51.6% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 68 residents counted.
0.0% this home
Median of homes: Massachusetts0.4% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 99 residents counted.
1.2% this home
Median of homes: Massachusetts2.0% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 99 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Massachusetts99.5% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 8 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: WEST BOYLSTON NURSING HOME INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Oriol Holding Inc | Direct ownership interest | Organization | 01/01/2013 | |
| Boyce, John | 5% or greater indirect ownership interest | Individual | 6% | 07/01/2019 |
| Oriol, David | 5% or greater indirect ownership interest | Individual | 36% | 10/10/2011 |
| Oriol, Robert | 5% or greater indirect ownership interest | Individual | 36% | 10/10/2011 |
| U.s. Department of Housing and Urban Development | 5% or greater mortgage interest | Organization | 08/12/2021 | |
| Baghdady, Sami | Managing control - governing body | Individual | 10/10/2011 | |
| Boyce, John | Managing control - governing body | Individual | 03/03/2020 | |
| Mahoney, Christine | Managing control - governing body | Individual | 10/10/2011 | |
| Oriol, David | Managing control - governing body | Individual | 10/10/2011 | |
| Oriol, Robert | Managing control - governing body | Individual | 10/10/2011 | |
| Baghdady, Sami | Corporate director | Individual | 10/10/2011 | |
| Boyce, John | Corporate director | Individual | 03/31/2020 | |
| Mahoney, Christine | Corporate director | Individual | 10/10/2011 | |
| Oriol, David | Corporate director | Individual | 04/30/2008 | |
| Oriol, Robert | Corporate director | Individual | 10/10/2011 | |
| Mahoney, Christine | Corporate officer | Individual | 10/24/2025 | |
| Matson, Elizabeth | Corporate officer | Individual | 03/01/2021 | |
| Oriol, David | Corporate officer | Individual | 10/10/2011 | |
| Oriol, Robert | Corporate officer | Individual | 10/10/2011 | |
| Ef and Associates LLC | Operational/managerial control | Organization | 03/20/2024 | |
| Integral Health Partners LLC | Operational/managerial control | Organization | 12/17/2021 | |
| Oriol Health Care Inc | Operational/managerial control | Organization | 01/01/1998 | |
| Paragon Outpatient Rehabilitation Services LLC | Operational/managerial control | Organization | 05/15/2024 | |
| Whj, Inc. | Operational/managerial control | Organization | 02/10/2007 | |
| Bain, Karen | Operational/managerial control | Individual | 03/20/2024 | |
| Barakian, Susan | Operational/managerial control | Individual | 05/15/2024 | |
| Hargreaves, Allison | Operational/managerial control | Individual | 12/17/2021 | |
| Matson, Elizabeth | Operational/managerial control | Individual | 03/01/2021 | |
| Oriol, Nathan | Operational/managerial control | Individual | 03/01/2021 | |
| Perry, Heather | Operational/managerial control | Individual | 04/27/2025 | |
| Sahijwala, Natasha | Operational/managerial control | Individual | 05/15/2024 | |
| Thomasino, Tracy | Operational/managerial control | Individual | 05/15/2024 | |
| Veno, Joseph | Operational/managerial control | Individual | 03/20/2024 | |
| Ef and Associates LLC | Adp of the SNF | Organization | 04/02/2025 | |
| Integral Health Partners LLC | Adp of the SNF | Organization | 04/09/2025 | |
| Oriol Health Care Inc | Adp of the SNF | Organization | 04/02/2025 | |
| Oriol Holding Inc | Adp of the SNF | Organization | 01/01/2013 | |
| Paragon Outpatient Rehabilitation Services LLC | Adp of the SNF | Organization | 04/02/2025 | |
| U.s. Department of Housing and Urban Development | Adp of the SNF | Organization | 07/16/2025 | |
| Whj, Inc. | Adp of the SNF | Organization | 04/08/2025 | |
| Bain, Karen | Adp of the SNF | Individual | 03/20/2024 | |
| Barakian, Susan | Adp of the SNF | Individual | 05/15/2024 | |
| Hargreaves, Allison | Adp of the SNF | Individual | 12/17/2021 | |
| Matson, Elizabeth | Adp of the SNF | Individual | 03/01/2021 | |
| Oriol, Nathan | Adp of the SNF | Individual | 03/01/2021 | |
| Perry, Heather | Adp of the SNF | Individual | 04/24/2025 | |
| Sahijwala, Natasha | Adp of the SNF | Individual | 05/15/2024 | |
| Thomasino, Tracy | Adp of the SNF | Individual | 05/15/2024 | |
| Veno, Joseph | Adp of the SNF | Individual | 03/20/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.