Home / Florida / Boynton Beach
Isles of Boynton Nursing and Rehab Center
3001 South Congress Avenue, Boynton Beach, FL 33426 · Palm Beach County · (561) 737-5600
180 certified beds, about 171 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1985
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105496 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 12, 2026, inspectors cited 7 health deficiencies (the Florida average is 7.1, the national average 9.2).
Of 26 health citations since May 2023, 2 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).
CMS lists 2 fines totaling $16,152 in the last three years; the largest was $8,076, and the latest is dated January 8, 2025.
Nurses and nurse aides worked 3.59 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.91 of those hours.
27.8% of nursing staff left within the year CMS measured (Florida average 41.4%).
CMS links it to Excelsior Care Group, an affiliated group of 33 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
605/23
102/24
908/24
201/25
106/25
702/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 26 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
2J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
22D
2E
0F
Potential for minimal harm
0A
0B
0C
February 12, 2026Standard inspection · 7 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations interviews and record review the facility failed to ensure correct medications were given as per physician's orders for 1 out of 25 opportunities for medication administration affecting Resident #155.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observations, interviews and record review the facility failed to ensure resident received wound care in a manner consistent with professional standards of practice to promote the healing of pressure ulcers for 1 of 1 sampled resident observed for wound care (Resident #21).
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure securing a device in place for 1 of 6 sampled residents with an indwelling catheter (Resident #21).
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on observation, interview, and record review the facility failed to maintain Intravenous (IV) access dressing in a sanitary manner and failed to change an IV access dressing as per facility policy for 1 of 1 sampled resident reviewed for IV access, (Resident #194).
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview and record review the facility failed to provide respiratory care in a manner consistent with physician orders and facility policy for 1 of 1 sampled resident reviewed for tracheostomy care (Residents #223.)
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, interviews and record review, the facility failed to ensure only authorized staff have access to treatment carts for 6 out of 6 treatment carts, failed to ensure med carts are locked at all times for 1 out of 8 med carts, and failed to ensure mediations were secured at the bedside for 1 of 39 sampled residents (Resident #155).
- D Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to serve ground meats, per the physician's diet order. This had the potential to affect 1 of 1 sampled resident, who was on a regular texture diet with ground meats (Resident #103).
June 5, 2025Complaint inspection · 1 citation
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and interview, the facility failed to issue a refund due to the resident or resident representative within 30 days from the resident's date of discharge from the facility, for 3 of 3 sampled residents (Resident #1, Resident #2, and Resident #3), reviewed for refunds.
January 8, 2025Complaint inspection · 2 citations
- J Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview, record review and observation, the facility failed to protect the residents' right to be free from neglect by failing to provide appropriate supervision to meet the needs 1 of 3 sampled residents (Resident #1), who displayed exit seeking behaviors. The deficient practice allowed Resident #1, on 12/25/24 between 7:15 AM and 7:20 AM, after he removed the right window panel from the window frame in his room, to fall from the window approximately 20 ft to the ground. Resident #1 was found on the ground, in an area approximately three feet wide, between the building and a mature palm tree. Resident #1 was transferred to the hospital by ambulance for evaluation and treatment after suffering from serious injuries.
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview, record review and observation, the facility failed to provide appropriate supervision to prevent 1 of 1 sampled resident, Resident #1, from falling from a second-floor window. The deficient practice allowed Resident #1, on 12/25/24 at between 7:15 AM and 7:20 AM, after he removed the right window panel from the window frame in his room, to fall from the window approximately 20 ft to the ground. Resident #1 was found on the ground, in an area approximately three feet wide, between the building and a mature palm tree. Resident #1 was transferred to the hospital by ambulance for evaluation and treatment after suffering from serious injuries.
August 29, 2024Standard inspection, Complaint inspection · 9 citations
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on record review and interview, the facility failed to investigate an injury of unknown origin for 1 of 3 sampled residents reviewed for accidents (Resident #121).
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on observation, interview, record and policy review, the facility failed to obtain a Level I PASSAR (Preadmission Screening and Resident Review) for 2 of 6 residents reviewed for a Level 1 PASARR (Resident #67 and #90).
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to address a resident's discomfort in a timely manner for 1 of 1 sampled resident (Resident #246).
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on record review and interview, the facility failed to obtain the results of a urinalysis for a resident with a Urinary Tract Infection (UTI) in a timely manner for 1 of 1 sampled resident (Resident #247), resulting in a delay of treatment for a UTI.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview and record review, the facility failed to provide behavior monitoring for 2 of 5 residents sampled for unnecessary medications (Resident # 63 and #105).
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview, the facility failed to to secure a resident's medications for 1 of 1 sampled resident (Resident #246).
- D Provide or get specialized rehabilitative services as required for a resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to coordinate care with nursing staff related to use of hoyer lift and specialized chair for 1 of 4 residents reviewed for rehabilitation services (Resident #245).
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to accurately document physician ordered vital signs and cough secretions monitoring for 1of 1 sampled resident (Resident #440).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to implement CDC (Center for Disease Control and Prevention) guidelines and recommendations for Contact Precautions for 2 of 2 sampled residents (Resident # 442 and Resident #12); and for Enhanced Barrier Precautions for 1 of 32 sampled residents (Resident # 440).
February 1, 2024Complaint inspection · 1 citation
- D Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation, interviews and administrative record review, the facility failed to ensure that one of two hallways on the Medbridge Unit is maintained and did not have an offensive odor of urine.
May 25, 2023Standard inspection · 6 citations
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and interview, the facility failed to provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior located on the First and Second Floors.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that the residents' environment remained free of accidents hazards due to excessive hot water temperatures on 1 (Wing C- 20 resident rooms) ) of 3 residential wings located on the first floor.
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to provide the necessary care and services to maintain resident's independence with eating for 2 of sampled 13 residents reviewed for nutrition, Residents #23 and #104.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to address significant weight loss in a timely manner for 1 of sampled 13 residents reviewed for nutrition, Resident #76.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to provide fluid management for 1 of 2 sampled residents reviewed for dialysis (Resident #92) and failed to provide snacks-to-go for 2 of 2 sampled residents for dialysis (Residents #92 and #115).
- D Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide adaptive equipment for eating and drinking as ordered for 2 of 13 sampled residents reviewed for nutrition, Residents #126 and #132.
Fire safety inspections
12 fire safety citations on file: 2 on February 12, 2026, 6 on August 29, 2024, 4 on May 25, 2023.
Every fire safety citation12 citations
- F Provide properly protected cooking facilities.
- F Have elevators that firefighters can control in the event of a fire.
- F Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F Provide properly protected cooking facilities.
- F Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure proper usage of power strips and extension cords.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Provide properly protected cooking facilities.
- D Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| January 8, 2025 | Fine | $8,076 |
| January 8, 2025 | Fine | $8,076 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.59 | 3.82 | 3.86 |
| Registered nurses | 0.91 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.28 | 3.49 | 3.42 |
| Nurse aides | 2.15 | ||
| Licensed practical nurses | 0.53 | ||
| Nursing staff turnover (share who left in a year) | 27.8% | 41.4% | 45.8% |
| Registered nurse turnover | 36.4% | 46.0% | 42.9% |
| Administrators who left | 4 |
CMS expects 3.53 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.72 on weekdays and 3.28 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.62 in April to June 2025 to 3.59 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.59 | 0.91 | 3.72 | 3.28 | 0.0% | 0 of 90 | 171 |
| Oct to Dec 2025 | 3.70 | 0.91 | 3.83 | 3.38 | 0.0% | 0 of 92 | 157 |
| Jul to Sep 2025 | 3.63 | 0.89 | 3.73 | 3.35 | 0.0% | 0 of 92 | 168 |
| Apr to Jun 2025 | 3.62 | 0.90 | 3.74 | 3.33 | 0.0% | 0 of 91 | 165 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Florida
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Florida, all employers | |||
| CNAs (nursing assistants) | $18.03 | $17.33 to $20.34 | 96,960 |
| LPNs and LVNs | $29.70 | $28.14 to $31.11 | 38,620 |
| Registered nurses | $40.48 | $37.82 to $48.64 | 229,940 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 3.1 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.8 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.5 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 3.0 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.2 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.1 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 31.5 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 5.9 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.6 | 1.1 | 1.8 |
Owners and operators
Legal business name: BOYNTON OPCO LLC. CMS links this home to Excelsior Care Group, a group of 33 nursing homes averaging 2.6 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Boynton Intermediate Opco Holdco LLC | 5% or greater direct ownership interest | Organization | 100% | 04/01/2023 |
| Flnho Capital Group LLC | 5% or greater indirect ownership interest | Organization | 04/01/2023 | |
| Palm Beach Health Partners LLC | 5% or greater indirect ownership interest | Organization | 04/01/2023 | |
| Fischel, Mayer | 5% or greater indirect ownership interest | Individual | 04/01/2023 | |
| Varghese, Mathew | 5% or greater indirect ownership interest | Individual | 04/01/2023 | |
| Glass, John | W-2 managing employee | Individual | 04/01/2023 | |
| Landa, Benjamin | Corporate officer | Individual | 04/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 13 problems in this area, most recently on February 12, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on February 12, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on February 12, 2026: "Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on June 5, 2025: "Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.28 hours per resident per day, below the Florida average of 3.49.
- How long has the current administrator been here?CMS counts 4 administrators who left in the period it measured.
Other nursing homes nearby
- Boulevard Rehabilitation Center Boynton Beach, 1.3 mi · 4 of 5 stars · 21 citations
- Heartland Nursing & Rehab Center Boynton Beach, 2.4 mi · 3 of 5 stars · 15 citations
- Boynton Beach Rehabilitation Center Boynton Beach, 2.7 mi · 5 of 5 stars · 17 citations
- Cascades Health and Rehabilitation Center Delray Beach, 3.8 mi · 3 of 5 stars · 20 citations
- Abbey Delray South Delray Beach, 4.2 mi · 4 of 5 stars · 29 citations
- Harbours Edge Delray Beach, 4.3 mi · 4 of 5 stars · 16 citations
- The Terrace of Delray Beach Nursing and Rehabilita Delray Beach, 4.7 mi · 4 of 5 stars · 24 citations
- Hamlin Place of Boynton Beach Lantana, 5.2 mi · 3 of 5 stars · 15 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Isles of Boynton Nursing and Rehab Center's Medicare star rating?
- CMS rates Isles of Boynton Nursing and Rehab Center 4 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Isles of Boynton Nursing and Rehab Center get at its last inspection?
- 7 health deficiencies at the standard inspection on February 12, 2026. The Florida average is 7.1.
- Has Isles of Boynton Nursing and Rehab Center been fined?
- Yes. CMS lists 2 fines totaling $16,152 in the last three years.
- Does Isles of Boynton Nursing and Rehab Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Isles of Boynton Nursing and Rehab Center?
- CMS lists 7 owners and managers, and links the home to Excelsior Care Group. Legal business name: BOYNTON OPCO LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.