Juliette Manor
482 Oak Street, Berlin, WI 54923 · Green Lake County · (920) 361-3092
37 certified beds, about 36 residents a day · Non profit - Corporation · Medicare and Medicaid since 1977
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
1 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 525286 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 8, 2026, inspectors cited 2 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).
None of its 9 health citations since January 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.92 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 1.45 of those hours.
50.0% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
001/24
111/24
402/25
209/25
204/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
8D
1E
0F
Potential for minimal harm
0A
0B
0C
April 8, 2026Standard inspection · 2 citations
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on staff interview and record review, the facility did not ensure a resident representative provided informed consent and was aware of the risks and benefits of prescribed psychotropic medication and monitored prescription medication for 1 resident (R) (R5) of 5 sampled residents. R5 had orders for Buspar (an antianxiety medication), gabapentin (an anticonvulsant medication/monitored prescription medication), venlafaxine (an antidepressant medication), and Rexulti (an atypical antipsychotic medication). The facility did not obtain written consent from R5's legal representative to administer the medications.
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on staff interview and record review, the facility did not ensure the Office of the State Long Term Care Ombudsman was notified of hospital transfers for 1 resident (R) (R5) of 3 sampled residents. R5 was transferred to the hospital on [DATE] and [DATE]. Long Term Care Ombudsman (LTCO)-D was not notified of the hospital transfers.
September 10, 2025Complaint inspection · 2 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on staff interview and record review, staff did not report an allegation of abuse in a timely manner for 1 resident (R) (R1) of 4 sampled residents. On 8/27/25, Certified Nursing Assistant (CNA)-C witnessed CNA-D yell and swear at R1. R1 reported that CNA-D told R1 to urinate in R1's brief. The allegation of abuse was not reported timely to Nursing Home Administrator (NHA)-A.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on staff interview and record review, the facility did not ensure an allegation of abuse was thoroughly investigated and corrective actions were taken to prevent further abuse for 1 resident (R) (R1) of 4 sampled residents. On 8/27/25, Certified Nursing Assistant (CNA)-C witnessed CNA-D enter R1's room, yell and swear at R1, and tell R1 to urinate in R1's brief. The facility's investigation did not include thorough staff education on abuse prevention and reporting or ensure education retention. In addition, staff did not immediately intervene and remove CNA-D from resident care per the facility's policy.
February 5, 2025Standard inspection · 4 citations
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on staff interview and record review, the facility did not ensure therapeutic diets were followed for 5 residents (R235, R23, R184, R186, and R10) of 36 sampled residents. R235, R23 and R184 had orders for cardiac diets. R235, R23, and R184 did not receive their ordered diets for lunch on 2/4/25. R186 had an order for a renal diet. R186 did not receive R186's ordered diet for lunch on 2/4/25. R10 had an order for a cardiac/diabetic/renal diet. R10 did not receive R10's ordered diet for lunch on 2/4/25.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on staff and resident interview and record review, the facility did not report an allegation of abuse to Nursing Home Administrator (NHA)-A or the State Agency (SA) in a timely manner for 1 resident (R) (R2) of 16 sampled residents. R2 reported to staff that Certified Nursing Assistant (CNA)-F was rough with cares and yelled at R2. The allegation of abuse was not reported timely to NHA-A or the SA.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on staff and resident interview and record review, the facility did not ensure an allegation of abuse was thoroughly investigated for 1 resident (R) (R2) of 16 sampled residents. R2 reported that Certified Nursing Assistant (CNA)-F was rough with cares and yelled at R2. R2 informed staff that R2 did not want CNA-F to care for R2. CNA-F attempted to go back into R2's room to obtain R2's vital signs but R2 yelled at CNA-F to get out. CNA-F was not removed from or supervised during resident care until 1/22/25.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not maintain an infection prevention and control program designed to prevent the transmission of communicable disease and infection for 1 resident (R) (R2) of 1 resident observed during wound care. Registered Nurse (RN)-C did not complete hand hygiene during wound vac dressing changes for R2.
November 26, 2024Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure appropriate supervision was implemented to ensure the safety of 3 residents (R) (R5, R6, and R7) of 8 sampled residents. On 3/1/24, R1 made a lewd comment to R5. The facility did not complete a thorough investigation. On 6/19/24, R1 asked R6 to expose R6's self while R1 watched from outside the window. The facility did not revise R1's care plan to provide sufficient supervision. On 8/9/24, R1 entered R7's room while R7 was sleeping. The facility did not complete a thorough investigation or revise R1's care plan to provide sufficient supervision.
January 11, 2024Standard inspection · 0 citations
Fire safety inspections
9 fire safety citations on file: 3 on April 8, 2026, 4 on February 5, 2025, 2 on January 11, 2024.
Every fire safety citation9 citations
- E Have approved installation, maintenance and testing program for fire alarm systems.
- E Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure proper usage of power strips and extension cords.
- F Install an approved automatic sprinkler system.
- E Inspect, test, and maintain automatic sprinkler systems.
- D Ensure proper usage of power strips and extension cords.
- D Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Provide a written emergency evacuation plan.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Wisconsin | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.92 | 4.21 | 3.86 |
| Registered nurses | 1.45 | 0.99 | 0.69 |
| All nursing staff on weekends | 4.22 | 3.77 | 3.42 |
| Nurse aides | 3.05 | ||
| Licensed practical nurses | 0.41 | ||
| Nursing staff turnover (share who left in a year) | 50.0% | 46.9% | 45.8% |
| Registered nurse turnover | 35.3% | 39.7% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.53 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.20 on weekdays and 4.22 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.17 in April to June 2025 to 4.92 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.92 | 1.45 | 5.20 | 4.22 | 0.0% | 0 of 90 | 36 |
| Oct to Dec 2025 | 4.69 | 1.62 | 4.88 | 4.19 | 0.0% | 0 of 92 | 34 |
| Jul to Sep 2025 | 4.99 | 1.76 | 5.27 | 4.26 | 0.0% | 0 of 92 | 35 |
| Apr to Jun 2025 | 5.17 | 1.82 | 5.51 | 4.33 | 21.0% | 0 of 91 | 34 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Wisconsin, Jan to Mar 2026 | 4.19 | 0.95 | 4.36 | 3.74 | 8.8% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Wisconsin | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 11.6 | 16.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 4.2 | 2.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.2 | 2.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.4 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 18.6 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 26.5 | 15.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 25.1 | 23.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.6 | 15.5 | 12.0 |
Owners and operators
Legal business name: THEDACARE MEDICAL CENTER - BERLIN, INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Abbrederis, Jared | Corporate director | Individual | 01/01/2022 | |
| Bending, Tammy | Corporate director | Individual | 01/23/2017 | |
| Andrabi, Imran | Corporate officer | Individual | 06/28/2017 | |
| Flett, William | Corporate officer | Individual | 01/01/2024 | |
| Froedtert Thedacare Health, Inc. | Operational/managerial control | Organization | 01/01/2024 | |
| Thedacare, Incorporated | Operational/managerial control | Organization | 06/30/2014 | |
| Abbrederis, Jared | Operational/managerial control | Individual | 01/24/2025 | |
| Andrabi, Imran | Operational/managerial control | Individual | 01/15/2025 | |
| Batley, Craig | Operational/managerial control | Individual | 01/24/2025 | |
| Bending, Tammy | Operational/managerial control | Individual | 01/15/2025 | |
| Blazel, John | Operational/managerial control | Individual | 01/24/2025 | |
| Bostelmann, Margaret | Operational/managerial control | Individual | 01/24/2025 | |
| Clark, Michele | Operational/managerial control | Individual | 01/24/2025 | |
| Cockley, Mark | Operational/managerial control | Individual | 01/24/2025 | |
| Detterman, Buffy | Operational/managerial control | Individual | 01/24/2025 | |
| Duffy, Jayson | Operational/managerial control | Individual | 01/24/2025 | |
| Flett, William | Operational/managerial control | Individual | 01/15/2025 | |
| Glasheen, Jennifer | Operational/managerial control | Individual | 01/15/2025 | |
| Grove, Kirsten | Operational/managerial control | Individual | 01/24/2025 | |
| Pahl, Susan | Operational/managerial control | Individual | 01/15/2025 | |
| Pigeon, Kathleen | Operational/managerial control | Individual | 01/15/2025 | |
| Posorske, Margaret | Operational/managerial control | Individual | 01/24/2025 | |
| Videtic, Dennis | Operational/managerial control | Individual | 01/15/2025 | |
| Wenberg, Ellen | Operational/managerial control | Individual | 01/15/2025 | |
| Videtic, Dennis | Adp of the SNF | Individual | 01/15/2025 | |
| Wenberg, Ellen | Adp of the SNF | Individual | 01/15/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on September 10, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on April 8, 2026: "Ensure that residents are fully informed and understand their health status, care and treatments."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on February 5, 2025: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on February 5, 2025: "Provide and implement an infection prevention and control program."
Other nursing homes nearby
- Whispering Pines Nursing and Rehab, LLC Ripon, 10 mi · 2 of 5 stars · 22 citations
- Edenbrook Omro Omro, 10.3 mi · 4 of 5 stars · 17 citations
- Eden Rehab Suites and Green House Homes Oshkosh, 16.5 mi · 2 of 5 stars · 16 citations
- Markesan Resident Home Markesan, 18.1 mi · 5 of 5 stars · 4 citations
- Bethel Home Oshkosh, 18.7 mi · 5 of 5 stars · 11 citations
- Evergreen Health Center Oshkosh, 18.7 mi · 4 of 5 stars · 7 citations
- Edenbrook of Oshkosh Oshkosh, 21.1 mi · 3 of 5 stars · 30 citations
- Park View Health Center Oshkosh, 21.8 mi · 5 of 5 stars · 7 citations
Wisconsin contacts for a concern about a nursing home
These are the official offices in Wisconsin. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Wisconsin Department of Health Services, Division of Quality Assurance, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Wisconsin Board on Aging and Long Term Care, Ombudsman Program, 1-800-815-0015. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Wisconsin DHS Provider Search (Survey History), where Wisconsin publishes its own records on licensed homes.
Common questions
- What is Juliette Manor's Medicare star rating?
- CMS rates Juliette Manor 4 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Juliette Manor get at its last inspection?
- 2 health deficiencies at the standard inspection on April 8, 2026. The Wisconsin average is 9.5.
- Has Juliette Manor been fined?
- CMS lists no fines in the last three years.
- Does Juliette Manor accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Juliette Manor?
- CMS lists 26 owners and managers. Legal business name: THEDACARE MEDICAL CENTER - BERLIN, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.