Kendal at Ithaca
2230 North Triphammer Road, Ithaca, NY 14850 · Tompkins County · (607) 266-5300
48 certified beds, about 45 residents a day · Non profit - Corporation · Medicare and Medicaid since 1996
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
5 of 5
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 335793 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 19, 2024, inspectors cited 7 health deficiencies (the New York average is 8.1, the national average 9.2).
None of its 9 health citations since May 2021 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.77 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 1.41 of those hours.
54.0% of nursing staff left within the year CMS measured (New York average 40.3%).
CMS links it to Kendal, an affiliated group of 5 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
005/21
205/23
712/24
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
9D
0E
0F
Potential for minimal harm
0A
0B
0C
December 19, 2024Standard inspection · 7 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, record review, and interviews during the recertification survey conducted 12/16/2024-12/19/2024, the facility did not ensure the development and implementation of a comprehensive person-centered care plan for 2 of 2 residents (Resident #7 and #37) reviewed. Specifically, Resident #7 did not have a care plan for oxygen use, and Resident #37's fall prevention care planned interventions were not consistent with the care instructions and point of care tasks. The facility policy, Fall Prevention Program, revised 1/19/2016, documented after each resident fall, the interdisciplinary team would update the resident's fall care plan and the nurse doing the incident report would add any interventions immediately to the resident's fall care plan. [...]
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, record review, and interviews during the recertification survey conducted 12/16/2024-12/19/2024, the facility did not ensure residents received adequate supervision to prevent accidents for 1 of 6 residents (Resident #146) reviewed. Specifically, Resident #146 had a stroke, was on comfort care measures, could not swallow, did not have a clear diet consistency order, and was assisted with eating food before a swallowing evaluation was performed to determine the appropriate diet consistency.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, record review, and interviews during the recertification survey conducted 12/16/2024-12/19/2024, the facility did not ensure residents received respiratory care consistent with professional standards of practice for 1 of 1 resident (Resident #7) reviewed. Specifically, Resident #7 had a physician order for oxygen at 2-3 liters per minute via nasal cannula to keep oxygen saturations (amount of oxygen in the blood stream) above 92%, the resident received continuous oxygen, oxygen saturation readings were consistently above 92% and taken while the resident was on oxygen.
- D Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on observations, record review, and interviews during the recertification survey conducted 12/16/2024-12/19/2024, the facility did not to obtain informed consent (including risks and benefits) from the resident or the resident representative prior to the installation of bed rails (side rails) for 1 of 1 resident (Resident #6) reviewed. Specifically, there was no documented evidence informed consent was obtained for the placement of bilateral bed rails on Resident #6's bed.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on record review and interviews during the recertification survey conducted 12/16/2024-12/19/2024, the facility did not ensure as needed orders for psychotropic drugs were limited to 14 days or had a prescribing provider order to extend beyond 14 days with documented rationale for 1 of 5 residents (Residents #26) reviewed. Specifically, Residents #26 had a physician order for lorazepam (a controlled antianxiety medication) as needed that was not re-evaluated for continued use after 14 days.
- D Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observations and interviews during the recertification survey conducted 12/16/2024-12/19/2024, the facility did not ensure each resident received food and drink that was palatable, attractive, and at a safe and appetizing temperature for 1 of 2 meal trays (the 12/18/2024 [NAME] Unit lunch) reviewed. Specifically, the grilled salmon grain bowl and French fries were not served at palatable temperatures and lacked taste.
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on observations, record review, and interviews during the recertification survey conducted 12/16/2024-12/19/2024, the facility did not ensure each resident received and the facility provided food that accommodated resident allergies, intolerances, and preferences for 3 of 7 residents (Residents #8, #25, and #37) reviewed. Specifically, Resident #8 did not receive yogurt and a banana for lunch as specified on their menu and Residents #25 and #37 were not offered desserts as specified on their menus.
May 5, 2023Standard inspection · 2 citations
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review during the recertification survey conducted 5/1/23-5/4/23, the facility failed to store all drugs and biologicals in locked compartments for 1 of 3 treatment carts (Owasco unit) observed. Specifically, the Owasco treatment cart was unsupervised, unlocked and in a resident hallway and contained scissors and treatment supplies which could potentially cause adverse consequences if accessed by residents.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review during the recertification survey conducted 5/1/23 -5/4/23, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment, and to help prevent the development and transmission of communicable diseases and infections for 2 of 8 residents (Resident #6 and #13) reviewed. Specifically, during a medication administration observation, licensed practical nurse (LPN) #1 did not perform hand hygiene prior to medication administration and in between residents.
May 12, 2021Standard inspection · 0 citations
Fire safety inspections
12 fire safety citations on file: 7 on December 19, 2024, 4 on May 5, 2023, 1 on May 12, 2021.
Every fire safety citation12 citations
- E Ensure electrical receptacles or cover plates have distinctive color or marking.
- D Install proper backup exit lighting.
- D Have properly located and lighted "Exit" signs.
- D Provide properly protected cooking facilities.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Install corridor and hallway doors that block smoke.
- D Have restrictions on the use of portable space heaters.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Install proper backup exit lighting.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New York | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.77 | 3.63 | 3.86 |
| Registered nurses | 1.41 | 0.71 | 0.69 |
| All nursing staff on weekends | 4.20 | 3.18 | 3.42 |
| Nurse aides | 2.37 | ||
| Licensed practical nurses | 0.99 | ||
| Nursing staff turnover (share who left in a year) | 54.0% | 40.3% | 45.8% |
| Registered nurse turnover | 44.4% | 39.8% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.40 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.01 on weekdays and 4.20 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.79 in April to June 2025 to 4.77 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.77 | 1.41 | 5.01 | 4.20 | 2.9% | 0 of 90 | 45 |
| Oct to Dec 2025 | 4.61 | 1.30 | 4.79 | 4.15 | 2.4% | 0 of 92 | 47 |
| Jul to Sep 2025 | 4.77 | 1.40 | 5.01 | 4.18 | 1.9% | 0 of 92 | 45 |
| Apr to Jun 2025 | 4.79 | 1.26 | 4.96 | 4.37 | 0.0% | 0 of 91 | 44 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New York, Jan to Mar 2026 | 3.55 | 0.68 | 3.72 | 3.13 | 9.8% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New York | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 24.1 | 14.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.6 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 8.1 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.6 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.4 | 12.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.7 | 6.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 13.6 | 13.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.0 | 20.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 12.5 | 9.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 1.4 | 1.8 |
Owners and operators
Legal business name: KENDAL AT ITHACA. CMS links this home to Kendal, a group of 5 nursing homes averaging 4.6 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Fretto, Megan | Corporate director | Individual | 07/07/2025 | |
| Holochak, Austen | Corporate director | Individual | 07/07/2025 | |
| Mante, Laurie | Corporate director | Individual | 11/11/2019 | |
| Ackerman, Charles | Corporate officer | Individual | 04/01/2023 | |
| Bradley, Ruth | Corporate officer | Individual | 04/01/2025 | |
| Crane, William | Corporate officer | Individual | 04/01/2021 | |
| Desnoes, Davina | Corporate officer | Individual | 04/01/2020 | |
| Dugo, Peter | Corporate officer | Individual | 04/01/2023 | |
| Ehren, Judith | Corporate officer | Individual | 04/01/2021 | |
| Erickson, Mary Ann | Corporate officer | Individual | 04/01/2018 | |
| Layton, Jeffrey | Corporate officer | Individual | 01/01/2019 | |
| Mareane, Joe | Corporate officer | Individual | 04/01/2024 | |
| Mathios, Alan | Corporate officer | Individual | 10/01/2020 | |
| Nunley, Stephen | Corporate officer | Individual | 04/01/2022 | |
| Pederson, Alan | Corporate officer | Individual | 04/01/2018 | |
| Penoyer, Jeffrey | Corporate officer | Individual | 04/01/2023 | |
| Rucker, Sonia | Corporate officer | Individual | 04/01/2024 | |
| Sheppard, Christine | Corporate officer | Individual | 04/01/2023 | |
| Sommers, Gregory | Corporate officer | Individual | 09/09/2014 | |
| Staley, Lucy | Corporate officer | Individual | 04/01/2020 | |
| Talty, Helen | Corporate officer | Individual | 04/01/2021 | |
| Wilson, Donald | Corporate officer | Individual | 04/01/2020 | |
| Friends Services for the Aging | Operational/managerial control | Organization | 01/01/2015 | |
| Fretto, Megan | Operational/managerial control | Individual | 07/07/2025 | |
| Holochak, Austen | Operational/managerial control | Individual | 07/07/2025 | |
| Mante, Laurie | Operational/managerial control | Individual | 11/11/2019 | |
| Skezas, Jacob | Operational/managerial control | Individual | 08/01/2019 | |
| Sommers, Gregory | Operational/managerial control | Individual | 09/09/2014 | |
| Youmans, Michael | Operational/managerial control | Individual | 07/09/2025 | |
| Ackerman, Charles | Trustee of the SNF | Individual | 04/01/2023 | |
| Bradley, Ruth | Trustee of the SNF | Individual | 04/01/2025 | |
| Crane, William | Trustee of the SNF | Individual | 04/01/2021 | |
| Desnoes, Davina | Trustee of the SNF | Individual | 04/01/2020 | |
| Dugo, Peter | Trustee of the SNF | Individual | 04/01/2023 | |
| Ehren, Judith | Trustee of the SNF | Individual | 04/01/2021 | |
| Erickson, Mary Ann | Trustee of the SNF | Individual | 04/01/2018 | |
| Layton, Jeffrey | Trustee of the SNF | Individual | 01/01/2019 | |
| Mareane, Joe | Trustee of the SNF | Individual | 04/01/2024 | |
| Mathios, Alan | Trustee of the SNF | Individual | 10/01/2020 | |
| Nunley, Stephen | Trustee of the SNF | Individual | 04/01/2022 | |
| Pederson, Alan | Trustee of the SNF | Individual | 04/01/2018 | |
| Penoyer, Jeffrey | Trustee of the SNF | Individual | 04/01/2023 | |
| Rucker, Sonia | Trustee of the SNF | Individual | 04/01/2024 | |
| Sheppard, Christine | Trustee of the SNF | Individual | 04/01/2023 | |
| Staley, Lucy | Trustee of the SNF | Individual | 04/01/2020 | |
| Talty, Helen | Trustee of the SNF | Individual | 04/01/2021 | |
| Wilson, Donald | Trustee of the SNF | Individual | 04/01/2020 | |
| Affinity Rehabilitation LLP | Adp of the SNF | Organization | 12/07/2016 | |
| Bank of Ny Mellon | Adp of the SNF | Organization | 09/01/2023 | |
| Friends Services for the Aging | Adp of the SNF | Organization | 07/17/2025 | |
| Ackerman, Charles | Adp of the SNF | Individual | 04/01/2023 | |
| Bradley, Ruth | Adp of the SNF | Individual | 04/01/2025 | |
| Crane, William | Adp of the SNF | Individual | 04/01/2021 | |
| Desnoes, Davina | Adp of the SNF | Individual | 04/01/2020 | |
| Dugo, Peter | Adp of the SNF | Individual | 04/01/2023 | |
| Ehren, Judith | Adp of the SNF | Individual | 04/01/2021 | |
| Erickson, Mary Ann | Adp of the SNF | Individual | 04/01/2018 | |
| Fretto, Megan | Adp of the SNF | Individual | 07/07/2025 | |
| Holochak, Austen | Adp of the SNF | Individual | 07/07/2025 | |
| Layton, Jeffrey | Adp of the SNF | Individual | 01/01/2019 | |
| Mante, Laurie | Adp of the SNF | Individual | 11/11/2019 | |
| Mareane, Joe | Adp of the SNF | Individual | 04/01/2024 | |
| Mathios, Alan | Adp of the SNF | Individual | 10/01/2020 | |
| Nunley, Stephen | Adp of the SNF | Individual | 04/01/2022 | |
| Pederson, Alan | Adp of the SNF | Individual | 04/01/2018 | |
| Penoyer, Jeffrey | Adp of the SNF | Individual | 04/01/2023 | |
| Rucker, Sonia | Adp of the SNF | Individual | 04/01/2024 | |
| Sheppard, Christine | Adp of the SNF | Individual | 04/01/2023 | |
| Skezas, Jacob | Adp of the SNF | Individual | 08/01/2019 | |
| Sommers, Gregory | Adp of the SNF | Individual | 09/09/2014 | |
| Staley, Lucy | Adp of the SNF | Individual | 04/01/2020 | |
| Talty, Helen | Adp of the SNF | Individual | 04/01/2021 | |
| Wilson, Donald | Adp of the SNF | Individual | 04/01/2020 | |
| Youmans, Michael | Adp of the SNF | Individual | 07/09/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on December 19, 2024: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on December 19, 2024: "Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on December 19, 2024: "Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on December 19, 2024: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Cayuga Nursing and Rehabilitation Center Ithaca, 2.8 mi · 2 of 5 stars · 31 citations
- Beechtree Center for Rehabilitation and Nursing Ithaca, 3.1 mi · 2 of 5 stars · 20 citations
- Oak Hill Rehabilitation and Nursing Care Center Ithaca, 3.3 mi · 2 of 5 stars · 15 citations
- Groton Community Health Care Ctr Res Care Fac Groton, 9.3 mi · 1 of 5 stars · 26 citations
- Northwoods Rehab and Nursing Center at Moravia Moravia, 16.6 mi · 3 of 5 stars · 20 citations
- Guthrie Cortland Medical Center Cortland, 17.5 mi · 2 of 5 stars · 15 citations
- Crown Park Rehabilitation and Nursing Center Cortland, 18.3 mi · 1 of 5 stars · 25 citations
- Cortland Park Rehabilitation and Nursing Center Cortland, 18.6 mi · 4 of 5 stars · 13 citations
New York contacts for a concern about a nursing home
These are the official offices in New York. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: New York State Department of Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- State inspection reports: NYS Health Profiles: Nursing Homes, where New York publishes its own records on licensed homes.
Common questions
- What is Kendal at Ithaca's Medicare star rating?
- CMS rates Kendal at Ithaca 4 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Kendal at Ithaca get at its last inspection?
- 7 health deficiencies at the standard inspection on December 19, 2024. The New York average is 8.1.
- Has Kendal at Ithaca been fined?
- CMS lists no fines in the last three years.
- Does Kendal at Ithaca accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Kendal at Ithaca?
- CMS lists 74 owners and managers, and links the home to Kendal. Legal business name: KENDAL AT ITHACA.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.