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Laverna Manor Health & Rehabilitation

904 Hall Avenue, Savannah, MO 64485 · Andrew County · (816) 324-3185

120 certified beds, about 60 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2004

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 265787 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 16, 2026, inspectors cited 10 health deficiencies (the Missouri average is 11.4, the national average 9.2).

Of 57 health citations since August 2022, 3 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).

CMS lists 4 fines totaling $101,967 in the last three years; the largest was $32,799, and the latest is dated March 16, 2026.

Nurses and nurse aides worked 4.28 hours per resident per day, against 3.43 across Missouri and 3.86 nationally. Registered nurses accounted for 0.40 of those hours.

57.1% of nursing staff left within the year CMS measured (Missouri average 56.0%).

CMS links it to Mo Op Holdco, LLC, an affiliated group of 9 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 57 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
2J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
15D
32E
6F
Potential for minimal harm
0A
1B
0C
March 16, 2026Standard inspection · 10 citations
  1. J
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    F678 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and record review, the facility failed to provide Cardiopulmonary Resuscitation (CPR) for one of 15 sampled residents, (Resident #63), who was a full code. On [DATE] the resident's visiting family member alerted staff to the resident's room stating the resident had a seizure and was gasping for air. Licensed Practical Nurse (LPN) B arrived and found the resident was not breathing and had no pulse or lung sounds present, and then observed the resident with agonal breathing (abnormal, slow, gasping breaths that happen when death is close, or the heart has stopped). LPN B asked the resident's family member if he/she wanted him/her to begin CPR and informed the family member the resident was gasping, because he/she was trying to get oxygen to his/her brain. [...]
  2. F
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 1, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents were served food that was palatable, attractive, and at safe and appetizing temperature during meal service, and additionally the facility failed to follow menus. This affected 8 of 15 sampled residents (Residents #10, #12, #18, #15, #4, #32, #49, and #58). The facility census was 61. [...]
  3. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 1, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the services provided or arranged by the facility met professional standards of quality, when the facility failed to obtain an order to flush a peg tube (a tube placed in the stomach to provide a route to deliver nutrition, medications and fluids) for Resident #6, failed to ensure Resident #1 had a Physician's order for Hospice (end of life care), and failed to ensure a resident (Resident #39) who required crushed medication had an order for their medications to be crushed. These failures affected three of 15 sampled residents. The facility census was 61. 1. Review of the facility's policy for Maintaining Patency of a Feeding Tube (Flushing), revised November 2024, showed: - The purpose of this procedure is to maintain patency of a feeding tube. - Verify that there is a physician's order for this procedure. [...]
  4. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 1, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff discarded expired medications and biologicals stored in the North medication room and in the North nurse's cart per policy, failed to date opened bottles of Lorazepam (used to treat anxiety) per policy for four of 15 sampled residents (Resident #1, #5, #59, and #67), and failed to date an opened vial of Tuberculin (TB) Purified Protein Derivative (PPD, a skin test used to help diagnose tuberculosis infection) per policy, and failed to date an opened insulin pen for one resident (Resident #56) Additionally, the staff failed to regularly check the refrigerator temperatures that contained medications and failed to defrost the freezer per policy. The facility census was 61. Review of the facility's policy for Storage of Medications, revised 12/2025, showed: [...]
  5. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 1, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to prepare and serve food in accordance with professional standards for food service safety, when facility staff failed to observe proper hairnet procedures in the kitchen, failed to monitor food items for expiration dates, and failed to properly monitor food cooking and serving temperatures. This affected all residents in the facility. The facility census was 61. [...]
  6. E
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 1, 2026
    Inspectors wroteBased on interview and record review, the facility failed to establish an antibiotic stewardship program that included consistent monitoring by facility staff for antibiotic use protocols and a system to monitor antibiotic use when the facility failed to keep a consistent record of antibiotic use for four residents at the facility (Residents #29, #43, #49, and #66). This had the potential to affect all residents. The facility census was 61. Review of the facility's Antibiotic Stewardship policy, dated December 2024, showed the purpose of the antibiotic stewardship program was to monitor the use of antibiotics in the facility's residents with seven core elements which included leadership commitment, accountability, drug expertise, action, tracking, reporting, and education. [...]
  7. D
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 1, 2026
    Inspectors wroteBased on interview and record review, the facility failed to issue advanced beneficiary notice of non-coverage form to notify one resident (Resident #66) of changes in coverage to items and services covered by Medicare and/or by the Medicaid State plan and failed to notify one resident (Resident #70) of their right to appeal a notice of non-coverage of items and services covered by Medicare and/or by the Medicaid State plan, affecting two out of 15 sampled residents. The facility census was 61. Request of facility policy Medicare Advance Beneficiary and Medicare Notice not provided.1. [...]
  8. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 1, 2026
    Inspectors wroteBased on interview and record review, the facility failed to electronically transmit Minimum Data Set assessments (MDS, a federally mandated assessment completed by the facility) in a timely manner and in accordance with guidelines for one resident (Resident #60) out of 15 sampled residents. The facility census was 61. Review of the facility's policy, MDS Completion and Submission Timeframes, revised July 2017, showed:- Our facility will conduct and submit resident assessments in accordance with current federal and state submission timeframes;- The assessment coordinator or designee is responsible for ensuring that resident assessments are submitted to Centers for Medicare & Medicaid Services (CMS) in accordance with current federal and state guidelines;- Timeframes for completion and submission is based on the current requirements published in the Resident Assessment Instrument Manual. [...]
  9. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 1, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident with an indwelling catheter (a thin tube inserted into the bladder through the urethral opening to drain urine), received the appropriate care and services to prevent urinary tract infections to the extent possible, when the facility staff failed to ensure proper urinary catheter care was performed for one (Resident #29) of 15 sampled residents. The facility census was 61. Review of the facility's Urinary Catheter Care policy, dated September 2014, showed:- Use a clean washcloth with warm water and soap to cleanse and rinse the catheter from insertion site to approximately four inches outward;- The facility's policy did not address the use of disposable wipes when providing catheter care. [...]
  10. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 1, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections when the facility failed to ensure enhanced barrier precautions (EBP) (a strategy to decrease transmission of multidrug resistant organisms where staff wear a gown and gloves during high contact care for residents with wounds and/or indwelling medical devices) when providing direct care for a resident that had an indwelling urinary catheter (a thin tube inserted into the bladder through the ureteral opening to drain urine) (Resident #29) and additionally, when the staff failed to clean the port of an insulin pen prior to attaching the needle which affected Resident #69. [...]
December 12, 2025Complaint inspection · 3 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 13, 2025
    Inspectors wroteBased on interview, and record review, facility staff failed to properly transfer one resident (Resident #1), in a safe manner, when the staff failed to ensure the resident's sling was securely connected to the mechanical lift (a mechanical device used to safely lift and transfer people with limited mobility, like the elderly or disabled, from one surface (bed, chair, toilet) to another, using a sling for full-body support, preventing caregiver strain and patient falls) when transferring the resident, and the resident fell from the lift to the floor causing pain to the resident's shoulders and left hip. The facility census was 55. [...]
  2. E
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) December 13, 2025
    Inspectors wroteBased on interview and record review the facility failed to ensure two sampled residents (Resident #2 and Resident #3) had the right to be free from misappropriation when staff failed to follow protocol and conduct an investigation when each resident had missing fentanyl pain patches and staff did not account for the missing patches. The facility census was 55. Review of the facility provided policy titled, Storage of Controlled Substances, dated 8/2020 showed:-Any discrepancy in controlled substance counts is reported to the Director of Nursing immediately; -The Director or Designee investigates and makes every reasonable effort to reconcile all reported discrepancies.1. [...]
  3. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 13, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to follow physician's orders for one resident (Resident #1)when the physician ordered for the resident to be sent to the hospital for X-rays and an evaluation after the resident fell from a mechanical lift sling and experienced pain, and was not. The facility census was 55. Review of the facility's undated policy titled, Medication Orders, showed: -The purpose of this procedure is to establish uniform guidelines in the receiving and recording of medication orders;-Supervision by a Physician: Each resident must be under the care of a Licensed Physician authorized to practice medicine in the state and must be seen by the Physician at least every sixty (60) days;-A current list of orders must be maintained in the clinical record of each resident;-Orders must be written and maintained in chronological order; [...]
June 13, 2025Complaint inspection · 1 citation
  1. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 11, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to assure one resident (Resident #2) was free from misappropriation of his/her property when the resident's narcotic medications were found missing from the facility. The facility census was 58. Review of the undated facility abuse policy included: Our residents have the right to be free from abuse, neglect, misappropriation or resident property and exploitation. Review of the Controlled Substances policy, revised April 2019, showed: - Controlled substances are reconciled upon receipt, administration, disposition, and at the end of each shift; - Upon receipt: the nurse receiving the medication and the individual delivering the medication verify the name, dose and quantity of each controlled substance being delivered. Both individuals sign the controlled substance record of receipt. - At the end of each shift: [...]
May 5, 2025Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and record review, the facility failed to keep one resident (Resident #1) safe from sexual abuse when another resident (Resident #2) ran his/her hand up the inside of Resident #1's thighs and grabbed his/her genital area. The facility census was 61. On 5/5/25, the Administrator was notified of the past noncompliance which began on 4/14/25. Upon discovery, the facility administration immediately conducted an investigation and corrective actions were implemented including: Resident #1 and #1 were seperated immediately, the facility staff assessed both residents and neither resident had injuries, Resident #2 was placed on 1:1 monitoring on 4/14/25, Resident #2's physician ordered Sertraline (a medication to treat anxiety and depression) for Resident #2, Abuse training was started for staff on 4/15/25. The noncompliance was corrected on 4/17/25. [...]
October 10, 2024Standard inspection, Complaint inspection · 5 citations
  1. E
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 1, 2024
    Inspectors wrote5. Review of R57's undated admission Record, located in the Profile tab of the electronic medical record (EMR), revealed R57 was admitted to the facility on [DATE]. R57's diagnoses included acute on chronic combined systolic and diastolic congestive heart failure, atherosclerotic heart disease, and supraventricular tachycardia. Review of an MDS located in the EMR under the MDS tab, with an ARD of 09/17/24 indicated R57 was taking an anticoagulant agent. Review of R57's active Orders located in the EMR under the Orders tab revealed an order dated 09/07/24, for aspirin low dose oral tablet delayed release 81 mg (antiplatelet agent) but no order for an anticoagulant agent. [...]
  2. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 1, 2024
    Inspectors wroteBased on record review, interview, and policy review, the facility failed to protect the resident's right to be free from physical abuse for one of four residents (Resident (R) 42) reviewed for abuse out of 23 sample residents when R23, with a history of hitting another resident, hit R42 in the shoulder unprovoked. This failure had the potential to affect all the residents on the secured unit who were at risk of abuse. The facility census was 57.
  3. D
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 1, 2024
    Inspectors wroteBased on record review, interview, and policy review, the facility failed to ensure two of two residents (Resident (R) 29 and R61) reviewed for discharge to the hospital were provided with written transfer/discharge notice that stated the reason for transfer, the place of transfer, and other information regarding the transfer, out of 23 sample residents. This failure has the potential to affect the residents by not having the knowledge of where and why a resident was transferred, and/or how to appeal the transfer, if desired. The facility census was 57.
  4. D
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 1, 2024
    Inspectors wroteBased on record review, interview, and review of facility policy, the facility failed to ensure two of two residents (Resident (R) 29 and R61) reviewed for facility initiated emergent transfer to the hospital received a written bed hold notice that included all required information of 23 sample residents. This failure had the potential to contribute to possible denial of re-admission and loss of the residents' home following a hospitalization for residents transferred to the hospital. The facility census was 57.
  5. D
    Assure that each resident’s assessment is updated at least once every 3 months.
    F638 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 1, 2024
    Inspectors wroteBased on record review, interview, and review of the Resident Assessment Instrument (RAI) manual, the facility failed to ensure quarterly Minimum Data Set (MDS) assessments were completed and submitted for processing for one of one resident (Resident (R) 14) triggered for no assessment in over 120 days from 23 residents reviewed in the sample. This failure has the potential to adversely affect care planning and care provision for any resident that may not have received a thorough assessment. The facility census was 57.
July 25, 2024Complaint inspection · 1 citation
  1. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 25, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide adequate supervision of one cognitively impaired resident (Resident #1) with a known elopement risk and history. On 7/18/24, the resident became combative when staff attempted to redirect the resident back inside the facility from an outside activity, made multiple attempts to leave the facility unassisted, reached the facility parking lot in one attempt, and threw objects out the dining room window. On 7/20/24, the resident eloped out of a dining room window (six feet from the bottom of the windowsill to the grass below) around 4:00 P.M. and was brought back into the facility. The resident was placed on one-on-one at that time until the dining room windows could be secured. The facility staff did not continue the one-on-one or secure the resident's bedroom window. [...]
April 30, 2024Complaint inspection · 3 citations
  1. E
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 31, 2024
    Inspectors wrotePlease refer to Event ID: RX1712 Based on observation and interview the facility failed to ensure menus were prepared in advance when menus were developed and prepared to meet resident choice when menus were not posted in advance, residents were not offered to choose their menu options, and alternatives were not posted for residents to see. This deficient practice affected three of five sampled residents, (Resident #2, #3 and #4) The facility census was 58.
  2. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 31, 2024
    Inspectors wrotePlease refer to Event ID: RX1712 Based on observation and interviews, the facility failed to ensure staff served food to the residents that was palatable, attractive, and served at a safe and appetizing temperature when hot food was not served at an appetizing temperature (Resident #1, #2, #3, and #4), when meat was too hard to be cut (Resident #5), and when condiments were not offered (Resident #1) for five of five sampled residents (Resident #1, #2, #3, #4, and #5). The facility had a census of 58.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 31, 2024
    Inspectors wrotePlease refer to Event ID: RX1712 Based on observation, record review, and interviews the facility failed to store, prepare, and serve food in accordance with professional standards of food service safety when staff failed to maintain food temperatures during distribution from the kitchen to the steam table and from service point to resident delivery. The facility failed to maintain temperatures out of danger zone and did not temperature check foods on the steam table after reheating in the kitchen and transporting the food to steam table. The facility did not check the temperature of food warmed in the microwave to ensure it was at a safe temperature. The facility failed to cover all foods for transport to special care unit, failed to maintain safe food preparation when they reused meal trays for meal service delivery to other residents in the dining room. [...]
March 25, 2024Complaint inspection · 4 citations
  1. E
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    F557 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 13, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure they cared for residents in a dignified way when they served meals with plastic cutlery and Styrofoam for three (Resident #1, #2, and #3, ) of three sampled residents. The facility census was 74. Review of the facility provided policy, Resident Rights, dated December 2016 showed: -Rights include a resident's right to a dignified existence. Review of the facility provided policy, Dignity, dated February 2021 showed: -Each resident shall be cared for in a manner that promotes and enhances his/her sense of well-being, level of satisfaction with life and feelings of self-worth and self-esteem. -Residents are treated with dignity and respect at all times. -The facility culture supports dignity and respect for residents by honoring resident goals, choices and preferences. [...]
  2. E
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 31, 2024
    Inspectors wroteBased on observation and interview the facility failed to ensure menus were prepared in advance when menus were developed and prepared to meet resident choice when menus were not posted in advance, residents were not offered to choose their menu options, and alternatives were not posted for residents to see. This deficient practice affected three of five sampled residents, (Resident #2, #3 and #4) The facility census was 58. Review of facility policy, The Dining Experience, dated 2021, showed: -Dining expererience will be person centered with purpose of enhancing each individual's quality of life being supportive of each individual's needs during dining. 1. Review of Resident #2's quarterly Minimum Data Set, (MDS, a federally mandated assessment tool completed by the facilty staff) dated 3/17/24, showed: [...]
  3. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 31, 2024
    Inspectors wroteBased on observation and interviews, the facility failed to ensure staff served food to the residents that was palatable, attractive, and served at a safe and appetizing temperature when hot food was not served at an appetizing temperature (Resident #1, #2, #3, and #4), when meat was too hard to be cut (Resident #5), and when condiments were not offered (Resident #1) for five of five sampled residents (Resident #1, #2, #3, #4, and #5). The facility had a census of 58. Review of facility policy, the dining experience, dated 2021, showed: -The dining experience will be person centered with the purpose of enhancing each individual's quality of life and being supportive of each individual's needs during dining. [...]
  4. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 31, 2024
    Inspectors wroteBased on observation, record review, and interviews the facility failed to store, prepare, and serve food in accordance with professional standards of food service safety when staff failed to maintain food temperatures during distribution from the kitchen to the steam table and from service point to resident delivery. The facility failed to maintain temperatures out of danger zone and did not temperature check foods on the steam table after reheating in the kitchen and transporting the food to steam table. The facility did not check the temperature of food warmed in the microwave to ensure it was at a safe temperature. The facility failed to cover all foods for transport to special care unit, failed to maintain safe food preparation when they reused meal trays for meal service delivery to other residents in the dining room. [...]
August 25, 2022Standard inspection · 29 citations
  1. F
    Have a plan that describes the process for conducting QAPI and QAA activities.
    F865 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on interview and record review, the facility failed to provide documentation that the Quality Assessment and Assurance (QAA) met on a quarterly basis and included the appropriate attendees; failed to identify, develop, implement, monitor and evaluate system problems. This had the potential to affect all residents. The facility census was 59. Review of the facility's policy for Quality Assurance and Performance Improvement (QAPI) Program, revised April, 2014, showed, in part: - This facility shall develop, implement, and maintain an ongoing, facility-wide Quality Assurance and Performance Improvement (QAPI) program to actively pursue quality of care and quality of life goals; - The primary purpose of the QAPI program is to establish data driven, facility wide processes that improve the quality of care, quality of life and clinical outcomes of our residents; [...]
  2. F
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on record review and interview, the facility failed to ensure they developed and implemented appropriate plans of action to correct identified quality deficiencies as part of their Quality Assessment and Assurance (QAA) committee. The facility census was 59. Review of the facility's policy for Quality Assurance and Performance Improvement (QAPI) Program, revised April, 2014, showed, in part: - This facility shall develop, implement, and maintain an ongoing, facility-wide Quality Assurance and Performance Improvement (QAPI) program to actively pursue quality of care and quality of life goals; - The primary purpose of the QAPI program is to establish data driven, facility wide processes that improve the quality of care, quality of life and clinical outcomes of our residents; - The QAPI program has been developed with four strategic elements in mind. 1) Design and scope: [...]
  3. F
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    F868 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on interviews and record review, the facility failed to maintain a quality assessment and assurance (QAA) committee that meets at least quarterly and as needed and contains the minimum required members. The facility census was 59. The facility did not provide a policy regarding their QAA committee. The facility was unable to provide any record or minutes of the QAA program. During an interview on 8/25/22 at 4:44 P.M., the Administrator said: - She had been in her position since June; - They have not had a formal QAPI meeting; - The committee would include herself, the Director of Nursing (DON), Social Services, MDS/Care Plan Coordinator and therapy.
  4. F
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on interview and record review, the facility failed to establish an antibiotic stewardship program that includes antibiotic use protocols and a system to monitor antibiotic use. This deficient practice had the potential to affect all residents in the facility. The facility census was 59. Review of the facility's policy for antibiotic stewardship, revised December, 2016, showed: - Antibiotics will be prescribed and administered to residents under the guidance of the facility's antibiotic stewardship program; - The purpose of the antibiotic stewardship program is to monitor the use of antibiotics in the residents; - Orientation, training and education of staff will emphasize the importance of antibiotic stewardship and will include how inappropriate use of antibiotics affects individual residents and the overall community; [...]
  5. F
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    F882 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure they designated staff to serve as their infection preventionist (IP) who is responsible for the facility's infection prevention and control program (IPCP). This affected all the residents in the facility. The facility census was 59. Review of the facility's undated policy for infection control guidelines for all nursing procedures showed, in part: - The purpose is to provide guidelines for general infection control while caring for residents; - Prior to having direct-care responsibilities for residents, staff must have appropriate in-service training on general infection and exposure control issues, including: the facility protocols for isolation (standard and transmission based) precautions; the location of all personal protective gear; the location of medical waste disposal containers; [...]
  6. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on observation, interview, and record review the facility failed to treat each resident with respect and dignity for four of 15 sampled residents (Residents #27, #47, #159, and #260)when facility staff failed to keep residents clean and groomed, provide showers and incontinent care, transfer one resident to the dining room in a forward facing position, and allow one resident to handle to manager his/her finances. The census was 59. Review of the facility's Quality of Life - Dignity Policy with a revised date of February 2020 showed: - Each resident shall be cared for in a manner that promotes and enhances his or her sense of well being, level of satisfaction with life, feeling of self-worth and self-esteem; - Residents are treated with dignity and respect at all times; - Residents are groomed as they wished to be groomed; [...]
  7. E
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    F568 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on record review and interviews, the facility failed to ensure they did not hold residents' monies separate from facility money when they did not reimburse residents and/or their responsible parties after the residents were discharged , which affected 19 residents sampled for resident trust fund (RTF) review and review of the facility's Interim Aged Analysis Detail report (Residents #12, #19,#42, #50 #59, #60, #61, #62, #63, #64, #65, #66, #311, #312, #314, #315, #316, #317 and #318). The facility's census was 59. Review of the facility's Final Conveyance of Resident Funds and Credit Balances policy, revised April 2014, showed the facility maintains a system that assures a full, complete ,and sparate accounting, according to generally accpeted accounting principles for each resident's funds entrused to the facility on the resident's behalf. [...]
  8. E
    Assure the security of all personal funds of residents deposited with the facility.
    F570 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on record review and interviews, the facility failed to ensure they submitted their current bond to the Department of Health and Senior Services (DHSS) for approval after increasing their bond amount covering the Resident Trust Fund (RTF) account which affected all 44 residents who held money in the RTF. The facility census was 59. Review of the DHSS database, which tracks the most up to date information regarding approved bonds for RTF accounts for all facilities that hold resident monies showed an approved bond amount of $45,000, approved by DHSS on 4/14/20. Review of the Resident Funds Bond Worksheet, a form used by DHSS to determine what the facility's bond should be and if they have the appropriate approved amount for their bond, showed: - The average balance for the previous twelve months in the facility's RTF bank account of $53,607.52; [...]
  9. E
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on interview and record review, the facility failed to ensure staff provided transfer or discharge notification to residents and/or their responsible party and the reasons for the transfer/discharge in writing in a language they understood and failed to provide information on those residents transferred to the Ombudsman's office. This affected three of 15 sampled residents, ( Resident #17, #19, and #40). The facility census was 59. The facility did not provide a policy for transfers and discharges. 1. Review of Resident #17's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 8/2/22 showed: - Cognitive skills moderately impaired; - Dependent on the assistance of two staff for transfers; - Extensive assistance of one staff for dressing, toilet use and personal hygiene; [...]
  10. E
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on interview and record review, the facility failed to ensure staff issued a notice of their bed-hold policy prior to/upon transferring three of 15 sampled residents, (Resident # 17, #19, and #40) to the hospital. The facility census was 59. The facility did not provide a policy for a bed-hold with transfers. 1. Review of Resident #17's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 8/2/22 showed: - Cognitive skills moderately impaired; - Dependent on the assistance of two staff for transfers; - Extensive assistance of one staff for dressing, toilet use and personal hygiene; - Diagnoses included cancer, coronary artery disease (coronary arteries narrow limiting blood flow and oxygen to the heart) and diabetes mellitus. Review of the resident's electronic medical record showed: [...]
  11. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure staff followed professional standards of care when staff failed to obtain an order for accuchecks (tests the blood sugar level to determine the dose of insulin) for three of 15 sampled residents ( Resident #5, #29, and #40), failed to follow the facility policy for blood glucose monitoring when staff did not allow alcohol to completely dry before obtaining the blood sugar readings, which affected four sampled residents (Resident #3, #5, #29, and #40). Staff failed to administer eye drops according to manufaturers' guidelines for one sampled resident (Resident #50). Staff failed to administer nose spray according to manufacturer's guidelines for one sampled resident, (Resident #35). The facility census was 59. [...]
  12. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure dependent residents who were unable to carry out Activities of Daily Living (ADL's) received the necessary services to maintain good personal hygiene when staff did not provide complete perineal care which affected three out of 15 sampled residents, (Resident #21, #40, and #209) and the failed to ensure showers were completed for four sampled residents (Residents #19, #26, #27, and #47). The facility census was 59. The facility policy titled Activities of Daily Living (ADL) Supporting, with a revised date of March 2018, showed residents who are unable to carry out ADL independently will receive the services necessary to maintain good nutrition, grooming, and personal and oral hygiene. The policy directed the following: [...]
  13. E
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide an ongoing program to support residents in their choice of activities designed to meet the interest of and support the physical, mental, and psychosocial well-being of each resident when residents were not offered activities. This affected seven residents (Residents #4, #21, #27, #28, #47, #209 and #260). The facility census was 59. The facility did not provide a facility policy or job description for activities as requested. Review of the facility's Quality of LIfe - Dignity Policy with a revised date of February 2020 showed: -Each resident shall be cared for in a manner that promotes and enhances his or her sense of well being, level of satisfaction with life, feeling of self-worth and self-esteem; -Residents are treated with dignity and respect at all times; [...]
  14. E
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on observation, interview, and record review the facility failed to be consistent with professional standards of practice to prevent, provide necessary treatment and services to promote healing, preventing infection, and prevent new pressure ulcers from developing. This affected three of the fifteen sampled residents, (Resident #26, #36 and #159). Facility census was 59. Review of the facility policy titled Prevention of Pressure Injuries with a revised date of April 2020 showed: -Preparation: review the resident CP and identify the risk factors as well as interventions designed to reduce or eliminate those considered modifiable. -Skin assessment: Inspect the skin on a daily basis when performing or assisting with personal care or activities of daily living (ADLs). a) Identify any signs of developing pressure injuries (i.e. [...]
  15. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteDuring observation, interview, and record review, the facility failed to ensure residents were safe, free of accidents for six of 15 sampled residents (Residents #2, #28, #29, #50, #159, and #260) when staff failed to complete a gait belt transfer properly and safely for (Resident # #28), failed to ensure staff used a mechanical lift to transfer properly and safely and failed to assess a resident who is a smoker and has oxygen in his/her room without orders. This affected residents (#159 and #260). The facility failed to ensure the floors were dry for three Residents, (Resident #2, #29 and #50). The facility census was 59. Review of facility provided policy titled Lifting machine, using a mechanical, with a revised date of July 2017 showed in part: --General Guidelines 1) At least 1-2 nursing assistants are needed to safely move a resident with a mechanical lift. [...]
  16. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on observations, interviews and record review, the facility failed to ensure staff provided proper respiratory care when staff failed to properly clean oxygen concentrator filters for three of 15 sampled residents, (Resident #17, #26 and #260) and when staff failed to obtain an order for oxygen therapy which affected Resident #26 and #260. The facility census was 59. Review of the facility's policy for oxygen administration, revised October 2010, showed, in part: - The purpose of this procedure is to provide guidelines for safe oxygen administration; - Verify that there is a physician's order for this procedure; - Review the resident's care plan to assess for any special needs of the resident; - The policy does not address how often the oxygen tubing should be changed or if it should be dated and when the filters should be cleaned. [...]
  17. E
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on record review and interviews, the facility failed to ensure they staffed a registered nurse (RN) at least eight consecutive hours a day, seven days a week on the day shift, which had to potential to affect all residents. The facility's census was 59. The facility did not have a policy addressing RN coverage. Review of their June 2022 staffing schedule showed: - The following days without RN coverage 6/3/22 through 6/5/22; 6/10/22 through 6/11/22 6/13/22 through 6/15/22 6/20/22 - The following days did not have RN coverage during the day shift 6/6/22 6/8/22 through 6/19/22 6/22/22 through 6/28/22. Review of the July 2022 staffing schedule showed: - The following days without RN coverage: [...]
  18. E
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    F728 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on observation, record review and interviews, the facility failed to ensure nurse aides met the minimum qualifications which included satisfactory participation in a State-approved nurse aide training and competency evaluation program and who was at least [AGE] years of age. Review of the facility's job description of a nurse aide (NA), dated January 2017, showed the NA works under the supervision of the charge nurse to provide residents with basic bedside care and assistance with activities of daily living in accordance with the standards, policies and practices of the department. NOTE: For continued employment beyond 120 days following date of hire, the NA must complete the state required certified nurse aide (CNA) course of training and pass the examination. Qualifications included the NA must be enrolled in a CNA program. [...]
  19. E
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on interview and record review, the facility failed to ensure pharmacy Drug Regimen Reviews (DRR) were completed and in the resident's medical record monthly for two of 15 sampled residents (Resident #17 and #22). The facility census was 59. Record review of the facility's policy titled Medication Therapy, revised April 2007 showed: -Each resident's medication regiment shall include only those medications necessary to treat existing conditions and address significant risks; -The consultant pharmacist shall review each residents medication regiment monthly.1. Review of Resident #17's quarterly MDS, dated [DATE] showed: - Cognitive skills moderately impaired; - Dependent on the assistance of two staff for transfers; - Required extensive assistance of one staff for dressing and toilet use; [...]
  20. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure staff administered medications with a medication error rate of less than 5%. Facility staff made five medication errors out of 25 opportunities for error which resulted in a medication error rate of 20%, which affected four of 15 sampled residents, (Resident #3, #29, #35 and #40). The facility census was 59. Review of the facility's policy for administering medications, revised April 2019, showed, in part: - Medications are administered in a safe and timely manner and as prescribed; - The expiration/beyond use date on the medication label is checked prior to administering; - When opening a multi-dose container, the date opened is recorded on the container; - Insulin pens are clearly labeled with the resident's name or other identifying information. [...]
  21. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on observations, interviews and record review, the facility failed to discard expired medications and biologicals stored within the medication carts and medication rooms, failed to ensure insulin pens had a pharmacy label on them to indicate who they belonged to and failed to ensure medication was not placed in the resident use refrigerator, failed to record temperatures within the medication refrigerator, failed to ensure medication labels matched the physicians order sheet, and failed to ensure the narcotic count was reconciled each shift. This affected nine of nine sampled residents, (Resident #3, #6, #19, #22, #28 #49, #50, #110, and #260 ). The facility census was 59. Review of the facility's policy for storage of medications, revised April 2019, showed, in part: - The facility stores all drugs and biological's in a safe, secure, and orderly manner; [...]
  22. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on observations, interviews and record review, the facility failed to assure staff served food to the residents that was palatable, attractive, and served at a safe and acceptable temperature to the residents. The facility census was 59. No facility policy on food temperatures was provided. Observation of the kitchen on 8/24/22 at 9:12 A.M., showed: -All the pureed foods already prepared. During an interview on 8/24/22 at 9:25 A.M., The Dietary Manager in Training said: -He/she prepares the pureed food early so it will be ready for the next meal; -The pureed foods are already prepared and in the oven to be kept up to temperature until serving time; -Lunch was scheduled to be served at or around 12:00 P.M. Observation of the kitchen on 8/25/22 at 6:56 A.M., showed: -All the pureed foods already prepared and on the steamtable. [...]
  23. E
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    F809 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff provided a nourishing snack at bedtime and suitable, nourishing alternative meals and snacks that must be provided to residents who want to eat at nontraditional times or outside of scheduled meal service times, consistent with the residents' plan of care. This affected four of fifteen sampled residents, (Resident #17 and #22). The facility census was 59. Review of the facility's policy titled Snacks (between Meal and Bedtime) Serving with a revised date of September 2010 showed the purpose of this procedure is to provide the resident with adequate nutrition. The policy directed the following: - Preparation 1) review the resident's care plan and provide for any special needs of the resident. [...]
  24. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on observation, interviews, and record review, the facility failed to ensure staff stored food in a sanitary manner and failed to maintain the kitchen in a sanitary manner. This has the potential to affect all residents residing in the facility. The facility census was 59. Review of the facility's Food Storage: Dry Goods policy, with a revised date of September 2017 showed: - All items will be stored on shelves at least six inches above the floor; - All packaged and canned foods items will be kept in clean, dry and properly sealed; - Storage areas will be neat, arranged for easy identification and date marked as appropriate. Review of the facility's Food Storage: Cold Foods policy, with a revised date of April 2018 showed: - All perishable foods will be maintained at a temperature of 41 degrees Fahrenheit or below; [...]
  25. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on record review and interviews, the facility failed to ensure staff treated one of 3 sampled residents, selected for the closed record review (Resident #61) with dignity and respect when staff held the resident in a four-point physical restraint while they provided perineal care while the resident struggled to free him/herself during an aggressive behavior episode. The facility's census was 59. Review of the facility's Use of Restraints policy, revised April 2017, showed restraints shall only be used for the safety and well-being of the resident and only after other alternatives have been tried unsuccessfully. Restraints shall only be used to treat the resident's medical symptoms and never for discipline or staff convenience or the prevention of falls. [...]
  26. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on observation, interview, and record review the facility failed to provide appropriate treatment and services to prevent urinary tract infections for those residents that are incontinent of bladder and bowel and/or have an indwelling Foley catheter. This affected two of fifteen sampled residents, (Resident #26 and #159). Facility census was 59. Review of the facility's policy regarding peri care showed the purpose of this procedure is to provide cleanliness and comfort to the resident, to prevent infections and skin irritation, and to observe the residents skin condition. The policy provided the following direction: - Preparation - review the resident's care plan to assess for any special needs of the resident. Assemble the equipment and supplies as needed. - Equipment - wash basin, towels, wash cloths, soap (or other authorized cleansing agent) and person protective equipment (e. [...]
  27. D
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    F740 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on record review and interviews, the facility failed to provide one of three sampled residents, selected for the closed record review (Resident #61) the necessary behavior health care and services to attain or maintain the highest practicable physical, mental and psychosocial well-being. The facility's census was 59. Review of the facility's Behavior Assessment, Intervention and Monitoring policy, revised March 2019, showed: - The facility will provide and residents will received behavioral health services as needed to attain or maintain the highest practicable physical, mental and psychosocial well-being in accordance it the comprehensive assessment and plan of care. - Behavioral symptoms will be identified using facility-approved behavioral screening tools and the comprehensive assessment. [...]
  28. D
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to collaborate with the hospice provider in the development of a coordinated Plan of Care (POC) and documentation ensure the residents' receiving hospice services needs are addressed and met, failed to ensure each resident's written (POC) included both the most recent hospice POC and facility's POC to maintain the residents' highest practicable physical mental and psychosocial well-being. This affected two of the fifteen sampled residents, (Resident #36 and #159). The facility census was 59. Review of the facility's policy regarding Hospice Program services within the facility, with a revised date of July 2017 showed: [...]
  29. B
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) October 7, 2022
    Inspectors wroteBased on record review and interview, the facility failed ensure they provided the Skilled Nursing Facility Advance Beneficiary Notice of Non-Coverage (SNFABN) and the Notice of Medicare Non-Coverage (NOMNC) forms to notify residents who had been receiving skilled nursing services for physical, occupational or speech therapies prior to being discharged from these services to inform them of their rights to appeal the discharge. This affected two of three residents sampled for this review (Residents #2 and #310). The facility census was 59. The facility did not provide a policy for providing SNFABN and NOMNOC forms. 1. Review of Resident #2's SNF Beneficiary Protection Notification Review form, completed by the facility showed: - Medicare Part A skilled services episode start date: 4/18/22; - Last covered day of Part A services: 6/24/22; [...]

Fire safety inspections

24 fire safety citations on file: 6 on March 16, 2026, 1 on October 10, 2024, 17 on August 25, 2022.

Every fire safety citation24 citations
  1. F
    Have an enclosure around a vertical opening shaft.
    K 311 · March 16, 2026 · Corrected (the home has a date of correction)
  2. F
    Provide properly protected cooking facilities.
    K 324 · March 16, 2026 · Corrected (the home has a date of correction)
  3. F
    Ensure proper usage of power strips and extension cords.
    K 920 · March 16, 2026 · Corrected (the home has a date of correction)
  4. E
    Use approved construction type or materials.
    K 161 · March 16, 2026 · Corrected (the home has a date of correction)
  5. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · March 16, 2026 · Corrected (the home has a date of correction)
  6. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · March 16, 2026 · Corrected (the home has a date of correction)
  7. F
    Have an enclosure around a vertical opening shaft.
    K 311 · October 10, 2024 · Corrected (the home has a date of correction)
  8. E
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · August 25, 2022 · Corrected (the home has a date of correction)
  9. E
    Address subsistence needs for staff and patients.
    E 15 · August 25, 2022 · Corrected (the home has a date of correction)
  10. E
    Conduct testing and exercise requirements.
    E 39 · August 25, 2022 · Corrected (the home has a date of correction)
  11. E
    Use approved construction type or materials.
    K 161 · August 25, 2022 · Corrected (the home has a date of correction)
  12. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · August 25, 2022 · Corrected (the home has a date of correction)
  13. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · August 25, 2022 · Corrected (the home has a date of correction)
  14. E
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · August 25, 2022 · Corrected (the home has a date of correction)
  15. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 25, 2022 · Corrected (the home has a date of correction)
  16. E
    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    K 354 · August 25, 2022 · Corrected (the home has a date of correction)
  17. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · August 25, 2022 · Corrected (the home has a date of correction)
  18. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · August 25, 2022 · Corrected (the home has a date of correction)
  19. E
    Have elevators that firefighters can control in the event of a fire.
    K 531 · August 25, 2022 · Corrected (the home has a date of correction)
  20. E
    Provide a written emergency evacuation plan.
    K 711 · August 25, 2022 · Corrected (the home has a date of correction)
  21. E
    Have simulated fire drills held at unexpected times.
    K 712 · August 25, 2022 · Corrected (the home has a date of correction)
  22. E
    Have restrictions on the use of portable space heaters.
    K 781 · August 25, 2022 · Corrected (the home has a date of correction)
  23. E
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · August 25, 2022 · Corrected (the home has a date of correction)
  24. E
    Ensure proper usage of power strips and extension cords.
    K 920 · August 25, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
March 16, 2026Fine $26,685
December 12, 2025Fine $10,358
August 11, 2025Fine $32,799
July 25, 2024Fine $32,125

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMissouriUnited States
All nursing staff (RN, LPN and aides)4.283.433.86
Registered nurses0.400.460.69
All nursing staff on weekends3.973.013.42
Nurse aides3.39
Licensed practical nurses0.48
Nursing staff turnover (share who left in a year)57.1%56.0%45.8%
Registered nurse turnover75.0%47.8%42.9%
Administrators who left2

CMS expects 3.14 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.40 on weekdays and 3.97 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.83 in April to June 2025 to 4.28 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.280.404.403.97 0.0%0 of 9060
Oct to Dec 20255.110.515.324.58 0.0%1 of 9256
Jul to Sep 20254.560.434.754.06 0.0%0 of 9258
Apr to Jun 20254.830.445.104.14 4.0%0 of 9161
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Missouri, Jan to Mar 20263.340.403.502.933.9%1.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMissouriUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
4.718.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.01.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.92.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.44.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
3.12.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
3.817.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
1.44.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
18.923.515.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
18.126.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
19.813.712.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.02.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.42.31.8

Owners and operators

Legal business name: LAVERNA MANOR HEALTH & REHABILITATION LLC. CMS links this home to Mo Op Holdco, LLC, a group of 9 nursing homes averaging 2.6 stars overall.

NameRoleTypeShareSince
Lichtenstein, EliIndirect ownership interestIndividual03/11/2024
Lichtenstein, IsaacIndirect ownership interestIndividual03/11/2024
Mandelbaum, ChaimIndirect ownership interestIndividual03/11/2024
Laverna Manor Property Holdings LLC5% or greater security interestOrganization07/01/2023
Lichtenstein, EliManaging control - governing bodyIndividual07/01/2023
Mandelbaum, ChaimManaging control - governing bodyIndividual07/01/2023
Laverna Manor Property Holdings LLCOperational/managerial controlOrganization07/01/2023
Cicero, StevenOperational/managerial controlIndividual11/01/2024
Fletchell, KarenOperational/managerial controlIndividual11/01/2024
Kramer, ShmuelOperational/managerial controlIndividual07/01/2023
Lichtenstein, EliOperational/managerial controlIndividual07/01/2023
Mandelbaum, ChaimOperational/managerial controlIndividual07/01/2023
Laverna Manor Property Holdings LLCAdp of the SNFOrganization07/01/2023
Cicero, StevenAdp of the SNFIndividual11/01/2024
Fletchell, KarenAdp of the SNFIndividual11/01/2024
Kramer, ShmuelAdp of the SNFIndividual07/01/2023
Lichtenstein, EliAdp of the SNFIndividual03/11/2024
Lichtenstein, IsaacAdp of the SNFIndividual03/11/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on March 16, 2026: "Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 11 problems in this area, most recently on March 16, 2026: "Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 10 problems in this area, most recently on March 16, 2026: "Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on March 16, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."
  5. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

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Common questions

What is Laverna Manor Health & Rehabilitation's Medicare star rating?
CMS rates Laverna Manor Health & Rehabilitation 3 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Laverna Manor Health & Rehabilitation get at its last inspection?
10 health deficiencies at the standard inspection on March 16, 2026. The Missouri average is 11.4.
Has Laverna Manor Health & Rehabilitation been fined?
Yes. CMS lists 4 fines totaling $101,967 in the last three years.
Does Laverna Manor Health & Rehabilitation accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Laverna Manor Health & Rehabilitation?
CMS lists 18 owners and managers, and links the home to Mo Op Holdco, LLC. Legal business name: LAVERNA MANOR HEALTH & REHABILITATION LLC.

Sources

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