Home / Massachusetts / Lawrence
M I Nursing & Restorative Center
172 Lawrence Street, Lawrence, MA 01841 · Essex County · (617) 285-9626
250 certified beds, about 190 residents a day · Non profit - Corporation · Medicare and Medicaid since 1968
CMS Care Compare ratings, data as of September 1, 2026 · CCN 225154 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 29, 2026, inspectors cited 15 health deficiencies (the Massachusetts average is 6.8, the national average 9.2).
Of 25 health citations since September 2023, 2 were rated as actual harm or immediate jeopardy to residents.
CMS lists 2 fines totaling $17,011 in the last three years; the largest was $9,110, and the latest is dated October 2, 2025.
Nurses and nurse aides worked 3.83 hours per resident per day, against 3.86 across Massachusetts and 3.86 nationally. Registered nurses accounted for 0.77 of those hours.
28.1% of nursing staff left within the year CMS measured (Massachusetts average 38.2%).
CMS links it to Covenant Health, an affiliated group of 8 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 25 health citations on file.
January 29, 2026Standard inspection · 15 citations
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation and interview, the facility failed to 1. provide a dignified dining experience on the 4A nursing unit and 2. ensure staff did not speak in a foreign language while providing care on the nursing units.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, record review and interview the facility failed to develop and implement a comprehensive person-centered plan of care for five Residents (#171, #4, #11, #3 and #14) out of a total sample of 38 Residents. Specifically,1. For Resident #171 the facility failed to implement heel booties (specialty booties utilized to relieve pressure on the heels). 2. For Resident #4 the facility failed to implement bilateral lower extremity ace wraps.3. For Resident #11 the facility failed to implement bilateral lower extremity compression stockings.4. For resident #3 the facility failed to implement bilateral fall mats while the Resident was in bed.5. For Resident #14 the facility failed to develop a comprehensive plan of care for a pacemaker.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations and interviews the facility failed to ensure staff stored drugs and biologicals in accordance with State and Federal requirements. Specifically,For one Resident (#23) the facility failed to ensure medications were not unsecured and stored at the bedside, out of a total sample of 38 residents. The facility failed to ensure that treatment and medication carts were locked when unattended on two units (2B and 3A) out of six units. The facility failed to ensure medications were not left unattended at the nurse's station.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record review and interview, the facility failed to ensure Advance Directives (written documents that instruct health care providers of the decisions for specific medical treatment if a person was unable to speak or lacked the capacity to make decisions for themselves) were able to be located in the medical record for one Resident (#28) out of a total sample of 38 residents.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure staff implemented physician orders for on Resident (#87) out of a total of 38 sampled residents. Specifically, for Resident #87, the facility failed to implement physical therapy and occupational therapy services per the physician orders.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, record review and interview the facility failed to provide one Resident (#7), who is unable to carry out activities of daily living, nail care out of a total sample of 38 residents.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interviews and records reviewed, the facility failed to ensure treatment and care in accordance with professional standards for one Resident (#74) out of a total sample of 38 residents. Specifically, the facility failed to ensure Resident #74 received appropriate assessment, monitoring, treatment, and care planning for multiple skin integrity issues, in accordance with the resident's assessed needs and hospice status.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observations, interviews and records reviewed, the facility failed to provide necessary treatment and services consistent with professional standards of practice, to promote healing, and prevent new pressure ulcers from developing for three Residents (#74, #3, and #48), out of a total sample of 38 residents. Specifically,1. For Resident #74 who has a history of and is at risk for the development of pressure ulcers, the facility failed to implement an air mattress as recommended by nurse practitioner resulting in the development of a Stage 2 Pressure Injury and failed to implement treatment orders for the newly developed Stage 2 Pressure Injury.2. For Resident #3, who has a pressure ulcer on his/her left heel the facility failed to implement a skin intervention of implementing Prevalon (off-loading) boots as ordered.3. [...]
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure nursing implemented a splinting device as ordered for contracture prevention for one Resident (#187) out of a total sample of 38 residents. Specifically, the facility failed to ensure Resident #187 was utilizing a resting hand splint as ordered and recommended by the therapy department.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to provide respiratory care services in accordance with professional standards of practice for one Resident (#74) out of a total sample of 38 residents. Specifically, the facility failed to ensure oxygen tubing was changed/dated as necessary, the oxygen concentrator filter was cleaned weekly and b.) ensure oxygen therapy was implemented as ordered by the physician. Review of the facility policy titled Equipment [NAME]/Disinfection undated, indicated:d. Oxygen Concentrators: Rinse and dry the external filter weekly and PRN when visibly dusty. Wipe compressor down for soiling PRN (as needed). -Nebulizers, Aerosols/Humidifiers: Every 7 days / PRN for soiling. [...]
- D Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Inspectors wroteBased on record review and interviews, the facility failed to provide necessary behavioral healthcare services for one Resident (#68) out of a sample of 38 Residents. Specifically, the facility failed to timely approve or deny psychiatric recommendations.
- D Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Inspectors wroteBased on record review and interviews, the facility failed to ensure that recommended specialist appointments were scheduled for one Resident (#14) out of a total sample of 38 residents. Specifically, the facility failed to follow up with Resident #14's cardiologist to schedule a pacemaker check as indicated in physician's orders.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observations, record reviewed and interviews the facility failed to maintain complete and accurate medical records for two Residents (#74 and #14) out of a total sample of 38 residents. Specifically, 1. For Resident #74 the facility failed to accurately document the application of Geri-Sleeves to bilateral arms as ordered by the physician. 2. For Resident #14 the facility failed to accurately document the location of a wander guard device (part of a system to ensure the safety of residents who are at risk for elopement).
- D Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on interviews and records reviewed, the facility failed to ensure coordination of hospice care and services in accordance with a written agreement with a Medicare-certified hospice provider for one Resident (#74) out of a total sample of 38 residents. Specifically, the facility failed to ensure a current hospice plan of care was present in the Resident's medical record and failed to notify and consult with the hospice provider regarding significant changes in the Resident's physical condition.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations and interview the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically,1. On the 3A Rehab Unit, the facility failed to ensure the shared vitals machine was disinfected after each resident. 2. On the 2B Unit, staff failed to maintain infection control practices around the disposal of soiled linen.
October 2, 2025Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, interviews and record review, for one of one sampled residents (Resident #1) who required assistance of two staff members with bed mobility and incontinence care, the facility failed to ensure Resident #1 was free of incidents/accidents resulting in serious injury when care was rendered by one staff, resulting in a humeral (upper arm bone) fracture that required surgical repair.
October 17, 2024Standard inspection · 2 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, record review and interview, the facility failed to develop and implement the plan of care for two Residents (#140, #65) out of a total sample of 35 residents. Specifically: 1. For Resident #140, the facility failed to develop a plan of care to address a diagnosis of post-traumatic stress disorder. 2. For Resident #65, the facility failed to implement a physician's order for the use of shin guards.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, record review and interview, the facility failed to implement the treatment orders for a pressure ulcer as recommended by the wound physician for one Resident (#4) out of a total sample of 35 residents. Specifically, the facility failed to implement updated recommendations to leave a pressure area on the right ischium (lower hip area) open to air for Resident #4.
October 3, 2023Standard inspection · 6 citations
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, interview and record review, the facility failed to develop and implement care plans for three Residents (#99, #69, #121) out of a total sample of 39 residents. Specifically, 1a) for Resident #99, the facility failed to implement a history of elopement care plan and 1b) failed to implement a mood care plan addressing the resident's weepiness. 2) for Resident #69, the facility failed to develop and implement a dementia care plan, and 3) For Resident #121, the facility failed to develop and implement an edema management care plan.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observations, record review and interviews the facility failed to revise a care plan, specifically for use of geri sleeves and hand gloves for one Resident (#3) out of a total sample of 39 residents. Findings Include: Review of facility policy titled 'Care Planning' last reviewed September 2017, indicated the following but not limited to: Policy: *The care plan is revised when appropriate to reflect the resident's current needs based on the evaluation of progress towards goals, response to care and treatment, and significant changes in the resident's status. Resident #3 was admitted to the facility in September 2021 with diagnoses including, dementia and anxiety. [...]
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on interview, record review and policy review the facility failed to ensure Activity of Daily Living (ADL) assistance was provided to one dependent Resident (#128), out of a total sample of 39 residents. Specifically, the facility failed to provide showers to Resident #128.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, record review and interview the facility failed to provide respiratory care services in accordance with professional standards of practice. Specifically the facility failed to change and clean the oxygen filter for one Resident (#8) out of a total sample 39 residents.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observations, record review, policy review, and interviews, the facility failed to ensure it was free from a medication error rate of greater than 5% when one out of two nurses observed made seven errors out of 31 opportunities, resulting in a medication error rate of 22.58%. Those errors impacted one (Resident #84) out of three residents observed.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review and interview the facility failed to ensure staff adhered to infection control practices by performing adequate hand hygiene during a medication pass.
September 27, 2023Complaint inspection · 1 citation
- G Ensure that residents are free from significant medication errors.
Inspectors wroteBased on records reviewed and interviews for one of three sampled residents (Resident #1), whose diagnoses included diabetes mellitus and had Physician's orders for insulin to manage the condition, the Facility failed to ensure he/she was free from significant medication errors, when on 09/07/23, after the Physician wrote a new order for insulin, nursing misread and did not clarify the order, and it was transcribed incorrectly onto his/her Medication Administration Record. As a result, from 09/08/23 to 09/11/23, nursing administered 30 units (10 x the dose ordered) of insulin to Resident #1 instead of the 3 units as ordered by his/her Physician. On 09/12/23, Resident #1 was noted to be lethargic, unresponsive, was hypoglycemic (low blood sugar), was transferred to the Hospital Emergency Department for evaluation and was admitted to the Hospital for treatment. Findings Include: [...]
Fire safety inspections
30 fire safety citations on file: 14 on January 29, 2026, 12 on October 17, 2024, 4 on October 3, 2023.
Every fire safety citation30 citations
- F Establish policies and procedures for medical documentation.
- F Establish methods for sharing information.
- F Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- F Have properly located and lighted "Exit" signs.
- F Provide properly protected cooking facilities.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Have elevators that firefighters can control in the event of a fire.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Develop and maintain an Emergency Preparedness Program (EP).
- E Develop Emergency Preparedness policies and procedures.
- E Develop a communication plan.
- E Have properly located and lighted "Exit" signs.
- E Have approved installation, maintenance and testing program for fire alarm systems.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Provide properly protected cooking facilities.
- D Have simulated fire drills held at unexpected times.
- D Meet requirements for the installation and maintenance of electrical systems.
- D Ensure proper usage of power strips and extension cords.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Install corridor and hallway doors that block smoke.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Have generator or other power source capable of supplying service within 10 seconds.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| October 2, 2025 | Fine | $9,110 |
| September 27, 2023 | Fine | $7,901 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Massachusetts | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.83 | 3.86 | 3.86 |
| Registered nurses | 0.77 | 0.65 | 0.69 |
| All nursing staff on weekends | 3.47 | 3.48 | 3.42 |
| Nurse aides | 2.29 | ||
| Licensed practical nurses | 0.76 | ||
| Nursing staff turnover (share who left in a year) | 28.1% | 38.2% | 45.8% |
| Registered nurse turnover | 37.8% | 42.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.28 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.97 on weekdays and 3.47 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 7.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.89 in April to June 2025 to 3.83 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.83 | 0.77 | 3.97 | 3.47 | 7.1% | 0 of 90 | 190 |
| Oct to Dec 2025 | 3.84 | 0.78 | 4.00 | 3.45 | 4.7% | 0 of 92 | 188 |
| Jul to Sep 2025 | 3.71 | 0.72 | 3.89 | 3.27 | 3.4% | 0 of 92 | 194 |
| Apr to Jun 2025 | 3.89 | 0.79 | 4.07 | 3.44 | 1.9% | 0 of 91 | 192 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Massachusetts, Jan to Mar 2026 | 3.79 | 0.61 | 3.94 | 3.41 | 5.0% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Massachusetts | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 14.4 | 16.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.4 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.0 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.1 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.4 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 18.1 | 15.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.9 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 23.8 | 21.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.1 | 25.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 12.9 | 11.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 1.9 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 1.5 | 1.8 |
Owners and operators
Legal business name: MI NURSING-RESTORATIVE CENTER, INC. CMS links this home to Covenant Health, a group of 8 nursing homes averaging 3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Castillo, Nicole | W-2 managing employee | Individual | 05/21/2018 | |
| Downing, Delbert | Corporate officer | Individual | 01/08/2018 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 10 problems in this area, most recently on January 29, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on January 29, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on January 29, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on January 29, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.47 hours per resident per day, below the Massachusetts average of 3.48.
Other nursing homes nearby
- Royal Wood Mill Center Lawrence, 1 mi · 3 of 5 stars · 26 citations
- Nevins Nursing & Rehabilitation Center Methuen, 1.3 mi · 2 of 5 stars · 31 citations
- Cedar View Rehabilitation and Healthcare Center Methuen, 1.5 mi · 5 of 5 stars · 9 citations
- Prescott House North Andover, 2.4 mi · 2 of 5 stars · 38 citations
- Meadows, the North Andover, 2.7 mi · 5 of 5 stars · 0 citations
- Whittier Bradford Transitional Care Unit Bradford, 4.1 mi · 5 of 5 stars · 0 citations
- Andover Manor Rehab and Nursing Andover, 4.4 mi · 2 of 5 stars · 51 citations
- Vantage at Andover LLC Andover, 5.2 mi · 3 of 5 stars · 21 citations
Common questions
- What is M I Nursing & Restorative Center's Medicare star rating?
- CMS rates M I Nursing & Restorative Center 3 out of 5 stars overall, with 2 for health inspections, 5 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did M I Nursing & Restorative Center get at its last inspection?
- 15 health deficiencies at the standard inspection on January 29, 2026. The Massachusetts average is 6.8.
- Has M I Nursing & Restorative Center been fined?
- Yes. CMS lists 2 fines totaling $17,011 in the last three years.
- Does M I Nursing & Restorative Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns M I Nursing & Restorative Center?
- CMS lists 2 owners and managers, and links the home to Covenant Health. Legal business name: MI NURSING-RESTORATIVE CENTER, INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.