Home / Massachusetts / North Andover
Prescott House
140 Prescott Street, North Andover, MA 01845 · Essex County · (978) 691-7530
126 certified beds, about 117 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1990
CMS Care Compare ratings, data as of September 1, 2026 · CCN 225510 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 21, 2026, inspectors cited 8 health deficiencies (the Massachusetts average is 6.8, the national average 9.2).
Of 38 health citations since January 2024, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $10,358 in the last three years; the largest was $10,358, and the latest is dated January 21, 2026.
Nurses and nurse aides worked 3.59 hours per resident per day, against 3.86 across Massachusetts and 3.86 nationally. Registered nurses accounted for 0.34 of those hours.
28.3% of nursing staff left within the year CMS measured (Massachusetts average 38.2%).
CMS links it to Best Care Services, an affiliated group of 10 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 38 health citations on file.
January 21, 2026Standard inspection · 8 citations
- G Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Inspectors wroteBased on record review and interview, the facility failed to report lab results to the provider timely for one Resident (#82) out of a total of 24 sampled residents. Specifically, the facility failed to notify the on call provider of Resident #82's urine culture which indicated he/she had a urinary tract infection on 1/4/26. Subsequently, antibiotic treatment was not initiated, and Resident was hospitalized and diagnosed with sepsis, (a life threatening illness that develops when an existing infection triggers an extreme immune system response in your body) secondary to a urinary tract infection on 1/6/26; approximately two days after the lab results were completed.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on interview and record review, the facility failed to notify the physician of a change in condition for one Resident (#3) out of a total sample of 24 residents. Specifically, the facility failed to notify the physician/nurse practitioner when Resident #3's blood sugar levels went below 70 mg/dL (milligrams per deciliters) as indicated by the plan of care.
- D Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on observation, record review, and interview, the facility failed to follow the grievance process for one Resident (#4) related to wound care, out of a total sample of 24 residents.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on record review and interview, the facility to ensure that services provided met professional standards for one Resident (#126), out of 24 total sampled residents. Specifically, the facility failed to obtain and implement a physician's order for Resident #126's Sinemet (carbidopa-levodopa, medication used to treat tremors with Residents who have Parkinson's disease) based on the Resident's home schedule.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, record review, and interview, the facility failed to accurately transcribe wound recommendations and perform wound care appropriately for one Resident (#4) out of a total sample of 24 residents.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure professional standards of practice for the care of an indwelling Foley urinary catheter (a flexible tube inserted through the urethra into the bladder to drain urine) for one Resident (#30) out of a total sample of 24 residents. Specifically, the facility failed to ensure nursing inserted the correct balloon size in accordance with physician's orders.
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on observations, record review, and interview the facility failed to provide care and maintenance of a peripherally inserted central catheter (PICC), consistent with professional standards of practice for one Resident (#22), out of a total sample of 24 residents. Specifically, for Resident #22, the facility failed to apply a PICC line dressing that did not have gauze obstructing the insertion site.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observations, record review and interview, the facility failed to accurately document in the electronic medical record for one Residents (#30), out of a total sample of 24 residents. Specifically, the facility documented that Resident #30 was wearing an orthotic elbow edge cushion when he/she was not.
November 25, 2025Complaint inspection · 2 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on records reviewed and interviews, for one of three sampled residents (Resident #1) who was alert, oriented and able to make his/her needs known, the facility failed to ensure he/she was treated in a dignified and respectful manner, when a staff member told Resident #1 that his/her rang the call bell too much, then intentionally took Resident #1's call bell and placed it out of his/her reach to prevent him/her from using it.
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on records reviewed and interviews, for one of three sampled residents (Resident #1), who was dependent on staff for assistance with care, the facility failed to ensure staff consistently implemented and followed their abuse policy related to the reporting of abuse allegations, when in the morning on 09/06/25, although Certified Nurse Aide (CNA) #2 witnessed CNA #1 forcefully remove that call bell cord out of Resident $#1's hand and intentionally place it out of his/her reach, CNA #2 did not immediately report the incident as required, but waited two days to report it.
November 17, 2025Complaint inspection · 2 citations
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on records reviewed and interviews, for one of three sampled residents (Resident #1), whose Physician's Orders included the administration of an anxiolytic, and an ear drop medication, the Facility failed to ensure Resident #1 was administered the medications, consistent with physicians' orders.
- D Provide timely, quality laboratory services/tests to meet the needs of residents.
Inspectors wroteBased on records reviewed and interviews for one of three sampled residents (Resident #1), who had a new Physicians Order on 01/07/2025, for Blood Laboratory work to be conducted on 01/09/25, the Facility failed to ensure Resident #1 was provided with Laboratory Services consistent with his/her Physician Orders, when the laboratory tests were not ordered or obtained, as ordered.
January 23, 2025Standard inspection · 9 citations
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on interview, observation and record review, the facility failed to ensure a home-like environment on the A Unit.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record reviews, observations and interviews, the facility failed to ensure resident centered care plans were developed and/or implemented for three Residents (#12, #91 and #13) out of a total sample of 24 residents. Specifically, 1. For Resident #12, the facility failed to a. develop a comprehensive resident centered care plan for a pacemaker and b. failed to implement the Resident's fall intervention of non skid strips on the floor next to his/her bed. 2. For Resident #91, the facility failed to implement a right hand splint and arm wedge as per the plan of care. 3. For Resident #13, the facility failed to implement a right hand roll as per the plan of care.
- E Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Inspectors wroteBased on observation, record review and interview, the facility failed to regularly inspect bed frames and mattress spacing to identify areas of potential entrapment. Specifically, the facility failed to regularly inspect and document findings regarding the seven zones of bed entrapment of Residents' beds for potential areas of entrapment as evidenced by a bed bolster (an object used to fill gaps between the mattress and headboard/footboard of a bed) that did not fit properly.
- E Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on policy review, interview and observation, the facility failed to ensure it provided a means for residents to communicate to staff on the A Unit.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on interview, record review and observation, the facility failed to ensure one Resident (#175) was able to dine in a dignified manner.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on record review, interview and observation, the facility failed to follow physician's orders for two Residents (#175 and #68) of 24 sampled residents. Specifically: 1. For Resident #175, the facility failed to change a soiled wound dressing for three days. 2. For Resident #68, the facility failed to change oxygen tubing for approximately three weeks because staff did not obtain a physician's treatment order for the procedure.
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on interview, record review and observation, the facility failed to ensure it provided one Resident (#175) with the assistance required for meal setup.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on record review and interview, the facility failed for one Resident (#175) to communicate with the Dialysis Center nurse regarding Resident #175's care, document his/her condition after dialysis treatment, and notify the practitioner of fistula bleeds out of a total sample of 24 residents.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, record review, and interview, the facility failed to maintain an accurate medical record for three Residents (#91, #13 and #175), out of a total sample of 24 residents. Specifically: 1 For Resident #91, the nurses documented in the Treatment Administration Record (TAR) the Resident was wearing his/her right hand splint and arm wedge, when he/she was not; 2. For Resident #13, the nurses documented in the TAR the Resident was wearing his/her right hand roll, when he/she was not; 3. For Resident #175, nursing staff documented they changed a dressing when they did not. Findings Include: Review of the facility policy titled Charting and Documentation, dated July 2022, indicated the following: Policy Statement: [...]
January 5, 2024Standard inspection · 17 citations
- F Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on observations, record review and interview, the facility failed to ensure that 1. Sufficient staffing levels were maintained to adequately meet residents' care needs. 2. For Resident #44, who is dependent on staff for personal hygiene and grooming, the facility failed to remove unwanted facial hair, which the staff attributed to being short staffed.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, policy review, and interview, the facility failed to store food in accordance with professional standards for food service safety. Specifically, the facility failed to ensure staff did not store their drinks with resident food ingredients and that food was labeled and not kept beyond the use-by date in the main kitchen and the A unit Kitchenette.
- F Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, record review and interview, the facility failed to maintain an accurate medical record for three Residents (#110, #67 and #76 ) out of a total sample of 28 residents. Specifically, 1. For Resident #110 the facility failed to ensure that Enteral feeding orders were not conflicting. 2. For Resident #67, who has a stage III pressure ulcer on his/her foot, the facility documented that his/her heels were offload, as ordered by the physician and wound physician, when they were not. 3. For Resident #76, the facility failed to accurately transcribe the physician order for an alternate wound dressing.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews and record review, the facility failed to 1. Perform hand hygiene before entering and exiting a room with isolation droplet/contact precautions, specifically, a room with a resident positive with COVID-19 (Coronavirus disease 2019) on the B unit. 2. Maintain monthly chlorine water testing and weekly water pressure testing as a measure to prevent the growth of Legionella and other waterborne pathogens and 3. Failed to disinfect blood pressure cuffs between residents.
- E Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on record review and interviews the facility failed to ensure grievances voiced in the monthly Resident Council meetings were adequately addressed or resolved.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review, the facility failed to maintain a safe environment for two Residents (#18 and #21) out of a total sample of 28 residents. Specifically, 1. For Resident #18, the facility failed to ensure adequate supervision was provided, resulting in eight falls in 2023, including two that required emergency room evaluations. 2. For Resident #21, who has a diagnosis of epilepsy, the facility failed to ensure bilateral padded side rails were in place to prevent injury in the event of a seizure.
- E Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on facility document review and interview, the facility failed to provide Certified Nursing Assistants (CNA) in-services, for at least 12 hours in a year, based on the outcome of performance reviews for 3 out of 3 CNA inservice records reviewed.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation and interviews, the facility failed to serve food that is palatable, and at a safe and appetizing temperature, on two out of three units:
- E Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on record review policy review, and interview the facility failed to ensure that at least 12 hours of in-service training was completed for three of three Certified Nurse Aides (CNAs).
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, record review and interviews the facility failed to provide the right to a dignified existence for two Residents (#44 and #8) out of a total sample of 28 residents. Specifically, 1. For Resident #44, who is dependent on staff for personal hygiene and grooming, the facility failed to remove unwanted facial hair. 2. For Resident #8 the facility failed to provide a dignified dining experience.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, record review and interview the facility failed to implement a plan of care for two Residents (#110 and #11) out of a total sample of 28 residents. Specifically: 1. For Resident #110 the facility failed to provide assistance with eating. 2. For Resident #11, the facility failed to ensure that the air mattress was set to the correct setting as ordered by the Physician.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observations, record review and interview, the facility failed to provide care in accordance with professional standards of practice for two Residents (#112 and #83) out of a total sample of 28 Residents. Specifically, 1) for Resident #112, the facility failed to follow the most current doctor's order for G-tube (gastric tube, a tube placed directly through the abdomen for the purpose of instilling nutrition) feeding and failed to label and date the tube feeding bottle and water flush bag with the date and time hung. 2) for Resident #83 the facility failed to label and date the tube feeding bottle and water flush bag with the date and time hung.
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on observations, interviews and record review, the facility failed to assist one Resident (#90) out of a sample of 28 residents to replace lost hearing aids. Specifically, the facility failed to assist the Resident in obtaining services to replace hearing devices lost at the facility.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview and record review the facility failed to implement the plan of care for one Resident (#67) out of a total sample of 28 residents. Specifically, for Resident #67 who has a Stage 3 pressure ulcer on his/her foot, the facility failed to offload his/her feet as ordered by the Physician and Wound Physician.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, record review and interview the facility failed to address continued weight loss in a timely manner for one Resident (#110) out of a total sample of 28 residents.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, policy review, and interview the facility failed to ensure two medication carts were locked when unattended.
- C Post nurse staffing information every day.
Inspectors wroteBased on observations and interview, the facility failed to ensure that sufficient staffing levels were posted in a clear readable format in a prominent place, readily accessible to residents and visitors.
Fire safety inspections
29 fire safety citations on file: 10 on January 21, 2026, 11 on January 23, 2025, 8 on January 5, 2024.
Every fire safety citation29 citations
- F Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- F Provide properly protected cooking facilities.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Have elevators that firefighters can control in the event of a fire.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Address patient/client population and determine types of services needed.
- F Include a process for Emergency Preparedness collaboration.
- F Conduct testing and exercise requirements.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Provide properly protected cooking facilities.
- E Have approved installation, maintenance and testing program for fire alarm systems.
- E To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure proper usage of power strips and extension cords.
- D Have simulated fire drills held at unexpected times.
- F Implement emergency and standby power systems.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Install an approved automatic sprinkler system.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- D Conduct testing and exercise requirements.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| January 21, 2026 | Fine | $10,358 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Massachusetts | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.59 | 3.86 | 3.86 |
| Registered nurses | 0.34 | 0.65 | 0.69 |
| All nursing staff on weekends | 3.21 | 3.48 | 3.42 |
| Nurse aides | 2.05 | ||
| Licensed practical nurses | 1.20 | ||
| Nursing staff turnover (share who left in a year) | 28.3% | 38.2% | 45.8% |
| Registered nurse turnover | 45.5% | 42.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.66 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.74 on weekdays and 3.21 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 14.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.62 in April to June 2025 to 3.59 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.59 | 0.34 | 3.74 | 3.21 | 14.9% | 0 of 90 | 117 |
| Oct to Dec 2025 | 3.58 | 0.35 | 3.77 | 3.11 | 13.4% | 0 of 92 | 120 |
| Jul to Sep 2025 | 3.58 | 0.35 | 3.80 | 3.04 | 10.7% | 0 of 92 | 121 |
| Apr to Jun 2025 | 3.62 | 0.37 | 3.83 | 3.08 | 7.3% | 0 of 91 | 121 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Massachusetts, Jan to Mar 2026 | 3.79 | 0.61 | 3.94 | 3.41 | 5.0% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Massachusetts | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 18.2 | 16.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.9 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.2 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.1 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.4 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 19.8 | 15.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.8 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 19.3 | 21.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.1 | 25.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.8 | 11.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.9 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.5 | 1.8 |
Owners and operators
Legal business name: PRESCOTT NURSING AND REHAB BHC OPERATIONS. CMS links this home to Best Care Services, a group of 10 nursing homes averaging 2.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Preswest Holding Company LLC | 5% or greater direct ownership interest | Organization | 100% | 08/24/2022 |
| Chapler, Yaakov | Managing control - governing body | Individual | 02/01/2023 | |
| Steinberg, Moshe | Managing control - governing body | Individual | 02/01/2023 | |
| Al-Madi, Sami | Operational/managerial control | Individual | 02/01/2023 | |
| Chapler, Yaakov | Operational/managerial control | Individual | 02/01/2023 | |
| Someswarananthan, Janarthanan | Operational/managerial control | Individual | 02/01/2023 | |
| Steinberg, Moshe | Operational/managerial control | Individual | 02/01/2023 | |
| Twomey, Patrick | Operational/managerial control | Individual | 01/09/2024 | |
| Bonadio & Co LLP | Adp of the SNF | Organization | 02/01/2023 | |
| Twomagnets LLC | Adp of the SNF | Organization | 02/01/2023 | |
| Someswarananthan, Janarthanan | Adp of the SNF | Individual | 02/01/2023 | |
| Twomey, Patrick | Adp of the SNF | Individual | 01/09/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on January 21, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- When is the care plan meeting, and can family attend it?Inspectors cited 8 problems in this area, most recently on January 21, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on January 21, 2026: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 4 problems in this area, most recently on January 5, 2024: "Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.21 hours per resident per day, below the Massachusetts average of 3.48.
Other nursing homes nearby
- Meadows, the North Andover, 0.3 mi · 5 of 5 stars · 0 citations
- M I Nursing & Restorative Center Lawrence, 2.4 mi · 3 of 5 stars · 25 citations
- Royal Wood Mill Center Lawrence, 3 mi · 3 of 5 stars · 26 citations
- Cedar View Rehabilitation and Healthcare Center Methuen, 3.3 mi · 5 of 5 stars · 9 citations
- Andover Manor Rehab and Nursing Andover, 3.5 mi · 2 of 5 stars · 51 citations
- Nevins Nursing & Rehabilitation Center Methuen, 3.6 mi · 2 of 5 stars · 31 citations
- Whittier Bradford Transitional Care Unit Bradford, 4 mi · 5 of 5 stars · 0 citations
- Vantage at Andover LLC Andover, 5 mi · 3 of 5 stars · 21 citations
Common questions
- What is Prescott House's Medicare star rating?
- CMS rates Prescott House 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Prescott House get at its last inspection?
- 8 health deficiencies at the standard inspection on January 21, 2026. The Massachusetts average is 6.8.
- Has Prescott House been fined?
- Yes. CMS lists 1 fine totaling $10,358 in the last three years.
- Does Prescott House accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Prescott House?
- CMS lists 12 owners and managers, and links the home to Best Care Services. Legal business name: PRESCOTT NURSING AND REHAB BHC OPERATIONS.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.