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Mary Ann Morse Nursing & Rehabilitation

45 Union Street, Natick, MA 01760 · Middlesex County · (508) 433-4403

124 certified beds, about 108 residents a day · Non profit - Corporation · Medicare and Medicaid since 1992

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 225555 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on January 23, 2026, inspectors cited 0 health deficiencies (the Massachusetts average is 6.8, the national average 9.2).

Of 18 health citations since June 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.13 hours per resident per day, against 3.86 across Massachusetts and 3.86 nationally. Registered nurses accounted for 0.73 of those hours.

31.1% of nursing staff left within the year CMS measured (Massachusetts average 38.2%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
14D
1E
1F
Potential for minimal harm
0A
1B
0C
May 20, 2026Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on records reviewed, interviews and observations for one of three sampled residents (Resident #1), who had been assessed as having moderately impaired cognition, the Facility failed to ensure he/she was provided with an adequate level of staff supervision to prevent an incident of elopement, when on 04/30/26 at 3:00 A.M., Resident #1 was able to exit his/her unit and the Facility, undetected by staff and was found on a loading dock of a neighboring Facility about 150 yards away. Resident #1 was transferred to the Hospital Emergency Department (ED) for evaluation.
January 23, 2026Standard inspection · 0 citations
September 20, 2024Standard inspection · 10 citations
  1. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 30, 2024
    Inspectors wroteBased on record and policy review, and interview, the facility failed to ensure that one Resident (#307) out of a total sample of 22 residents, was afforded the ability to review/sign documents pertaining to his/her medical care. Specifically, the facility failed to ensure that Resident #307, who was identified as his/her own person and was able to make his/her own decisions, was able to review and sign documentation relative to Advanced Directives (life sustaining measures), side rail consent, self-administration of medication consent and consent for the use of psychotropic medications.
  2. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 30, 2024
    Inspectors wroteBased on interview, record and policy review, the facility failed to ensure that Advance Directives (legal documents that provide instructions for medical care and only go into effect if you are unable to communicate your own wishes) were accurate for two Residents (#33 and #37) out of a total sample of 22 residents. Specifically, the facility failed to: 1. for Resident #33, ensure that the MOLST (Medical Orders for Life Sustaining Treatment: a form completed by the Resident to indicate their wishes for treatment to sustain their life in emergency situations in case they are not able to make their wishes known) was maintained as part of the Resident's active medical record and was accessible to facility staff in the event the Resident had a change in condition. 2. for Resident #37, ensure that the Physician's orders matched the Resident's current MOLST.
  3. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 30, 2024
    Inspectors wroteBased on observation, interview, record and policy review, the facility failed to provide treatment and services, consistent with professional standards of practice to prevent the development of pressure ulcers (localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device)/skin injuries for one Resident (#357) out of a total sample of 22 residents. Specifically, for Resident #357, the facility failed to ensure: 1. that a Licensed Nurse completed an assessment after a Certified Nurses Aide's (CNA) observation of an alteration to the Resident's skin which resulted in the development of pressure ulcers for the Resident. 2. that the Community Physician recommendation for a therapeutic air mattress/alternating pump pad mattress was reviewed with the facility Physician.
  4. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    F744 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 30, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide appropriate treatment and interventions for three Residents (#72, #63, and #94) out of a total of 22 sampled residents, who were diagnosed with Dementia (a group of conditions characterized by impairment of at least two brain functions, such as memory and loss of judgment), to attain their highest practicable physical, mental, and psychosocial well-being. Specifically, the facility staff failed to: 1a. provide individualized interventions when Resident #72 and Resident #63 were engaged in verbal interactions and Resident #72 directed undignified statements toward Resident #63. 1b. [...]
  5. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 30, 2024
    Inspectors wroteBased on observation, interview, record and policy review, the facility failed to ensure that residents were free of significant medication errors during the medication pass process for one Resident (#207) out of five residents observed, out of a total sample of 22 residents. Specifically, for Resident #207, the facility staff failed to administer the Sevelamer medication (phosphate binder -used to control high blood levels of phosphorus in people with chronic kidney disease who are on dialysis [the process of cleansing the blood by passing it through a special machine, necessary when the kidneys are unable to filter the blood]) timely and with meals as required.
  6. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 30, 2024
    Inspectors wroteBased on interview, policy and record review, the facility failed to maintain complete and accurate medical records for one Resident (#81), out of a total sample of 22 residents. Specifically, For Resident #81, the facility failed to: -maintain accurate documentation of advanced directives (legal documents that provide instructions for medical care and only go into effect if you are unable to communicate your own wishes) when the MOLST (Massachusetts Medical Orders for Life-Sustaining Treatment) form was not signed by the Resident. [...]
  7. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 30, 2024
    Inspectors wroteBased on observation, interview, record and policy review, the facility failed to adhere to infection control standards to prevent the potential transmission of communicable diseases and infections within the facility on two Units (Birch and Cedar) out of three total Units. Specially, the facility failed to ensure: 1. On the Cedar Unit, that staff utilized the indicated Personal Protective Equipment (PPE-items such as gowns, gloves, etc. worn to protect the wearer for exposure to potential infection or from exposing the care recipient to potential infection) while caring for a Resident (#357) on Enhanced Barrier Precautions (EBP - protective barrier gowns and gloves used as an infection control intervention designed to reduce transmission of multi-drug-resistant organisms [MDROs] during high contact resident care). 2. [...]
  8. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 30, 2024
    Inspectors wroteBased on interview, record and policy review, the facility failed to ensure that Pneumococcal (any infection caused by bacteria called Streptococcus Pneumoniae, or Pneumococcus that can range from ear and sinus infections to Pneumonia and blood stream infections) Vaccinations were offered to three Residents (#72, #33, #2) out of five applicable residents, out of a total sample of 22 residents, increasing the residents risk for developing facility acquired Pneumococcal infections. Specifically, the facility failed to: 1. Offer Resident #72 an updated Pneumococcal Vaccine when the Resident was not up to date and was eligible to receive an updated vaccine. 2. Offer Resident #33 an updated Pneumococcal Vaccine when the Resident was not up to date and was eligible to receive an updated vaccine. 3. [...]
  9. D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 30, 2024
    Inspectors wroteBased on interview, record and policy review, the facility failed to provide education regarding the benefits and potential risks associated with COVID-19 vaccines for three Residents (#33, #2, and #81), out of five residents reviewed for immunizations, out of a total sample of 22 residents. Specifically, the facility failed: 1. For Resident #33, to provide education regarding the benefits and risks and potential side effects associated with the COVID-19 vaccine prior to administration of the vaccine. 2. For Resident #2, to provide education regarding the benefits and risks and potential side effects associated with the COVID-19 vaccine prior to administration of the vaccine. 3. For Resident #81, to provide education regarding changes in the benefits and risks of additional COVID-19 vaccination doses.
  10. B
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) October 30, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure that a Minimum Data Set (MDS) Assessment was accurately coded for four Residents (#72, #33, #2, #357) out of a total sample of 22 residents. Specifically, the facility failed to accurately code: 1) For Resident #72, that Pneumonia Vaccination was not up to date. 2) For Resident #33, that Pneumonia Vaccination was not up to date. 3) For Resident #2, that Pneumonia Vaccination was not up to date. 4) For Resident #357, identify the type of urinary catheter in use.
March 6, 2024Complaint inspection · 1 citation
  1. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 3, 2024
    Inspectors wroteBased on records reviewed and interviews, for one of three sampled residents (Resident #1), who was moderately cognitively impaired, with hearing, vision and communication deficits, the Facility failed to ensure he/she was free from the use of physical restraints, when on 02/10/24 during the overnight shift, the Nursing Supervisor held Resident #1 by his/her wrists as he/she displayed combative behavior with staff while they tried to meet his/her care needs.
June 27, 2023Standard inspection · 6 citations
  1. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) July 11, 2023
    Inspectors wroteBased on policy review, observation, record review and interview, the facility failed to ensure its staff provided treatments in accordance with professional standards of practice for three Residents (#203, #204 and #207) out of a total sample of 21 residents. Specifically, 1. For Resident #203, the facility failed to ensure that its staff removed a post operative dressing in a timely manner, as ordered by the Physician, which resulted in a deterioration of the surgical incision. 2. For Resident #204, the facility failed to ensure that its staff obtained Physician's orders for the application of an ace wrap bandage to the right lower extremity, and the frequency of which to change it. 3. [...]
  2. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 2, 2023
    Inspectors wroteBased on observation, document review and interview, the facility failed to ensure that staff: 1. Maintained appropriate sanitation of dishware as evidenced by the dish machine not having the required final rinse temperatures. 2. Stored food in accordance with professional standards for food service safety.
  3. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 11, 2023
    Inspectors wroteBased on observation, policy review, record review and interview, the facility failed to maintain infection surveillance for three out of three applicable Residents (#14, #22 and #85) for signs and symptoms of COVID-19 during a facility outbreak.
  4. D
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 11, 2023
    Inspectors wroteBased on interview and record review, the facility failed to provide the required notification to the Office of the State Long-Term Care Ombudsman for two Residents (#33 and #45), when they were transferred to the hospital. Specifically, the facility staff failed to provide evidence that the required Ombudsman notification was completed as required for Resident's #33 and #45.
  5. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 11, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to provide Activities of Daily Living (ADL- basic care tasks that an individual does on a day to day basis such as eating, bathing, dressing, grooming and mobility) for one Resident (#91) out of a total sample of 21 residents. Specifically, the facility staff failed to provide grooming services for a resident who was dependent for ADLs.
  6. D
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    F691 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 11, 2023
    Inspectors wroteBased on policy review, record review and interview, the facility failed to provide care and services for an ileostomy (a surgically made opening that connects the lower end of the small intestine [ileum] to the abdominal wall. Through the abdominal wall opening, or stoma, the lower intestine is stitched into place. A wafer (dressing that surrounds the stoma) is then applied to the surrounding skin and allows for a bag to be attached to collect stool) appliance, for one Resident (#205), out of two applicable residents, in a total sample of 21 residents.

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMassachusettsUnited States
All nursing staff (RN, LPN and aides)4.133.863.86
Registered nurses0.730.650.69
All nursing staff on weekends3.873.483.42
Nurse aides2.54
Licensed practical nurses0.86
Nursing staff turnover (share who left in a year)31.1%38.2%45.8%
Registered nurse turnover42.9%42.6%42.9%
Administrators who left1

CMS expects 3.75 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.24 on weekdays and 3.87 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.11 in April to June 2025 to 4.13 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.130.734.243.87 2.1%0 of 90108
Oct to Dec 20254.040.704.153.75 2.6%0 of 92106
Jul to Sep 20254.020.664.123.76 4.4%0 of 92102
Apr to Jun 20254.110.654.253.77 2.8%0 of 91104
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Massachusetts, Jan to Mar 20263.790.613.943.415.0%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Massachusetts

JobMedianMiddle halfEmployed
Massachusetts, all employers
CNAs (nursing assistants)$22.44$21.32 to $23.9438,130
LPNs and LVNs$38.57$34.91 to $40.6613,210
Registered nurses$50.27$42.05 to $65.4488,200
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMassachusettsUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
9.216.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.40.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.71.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.83.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.81.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
17.915.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.64.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
19.021.415.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
20.125.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
7.711.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.91.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.61.51.8

Owners and operators

Legal business name: MARY ANN MORSE HEALTHCARE CORP..

NameRoleTypeShareSince
Celeste, KatieW-2 managing employeeIndividual03/13/2023
Kubiak, LisaW-2 managing employeeIndividual11/09/2007
Maguire, RobertW-2 managing employeeIndividual04/11/2016
Calcio, JohnCorporate directorIndividual04/18/2017
Fegley, MarkCorporate directorIndividual09/01/2023
Goodman, WilliamCorporate directorIndividual04/18/2017
Gottlieb, MichaelCorporate directorIndividual04/18/2017
Heffernan, RebeccaCorporate directorIndividual04/18/2017
McLean, AllanCorporate directorIndividual04/18/2017
Nagelschmidt, JohnCorporate directorIndividual09/01/2023
Upton, DavidCorporate directorIndividual04/18/2017
Walsh, BarbaraCorporate directorIndividual04/18/2017
Calcio, JohnCorporate officerIndividual04/18/2017
Heffernan, RebeccaCorporate officerIndividual04/18/2017
Kubiak, LisaCorporate officerIndividual06/01/2018
McLean, AllanCorporate officerIndividual04/18/2017
Upton, DavidCorporate officerIndividual09/01/2023
Celeste, KatieOperational/managerial controlIndividual03/13/2023
Kubiak, LisaOperational/managerial controlIndividual11/09/2007

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on May 20, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on September 20, 2024: "Provide and implement an infection prevention and control program."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on September 20, 2024: "Ensure that residents are fully informed and understand their health status, care and treatments."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on September 20, 2024: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
  5. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Common questions

What is Mary Ann Morse Nursing & Rehabilitation's Medicare star rating?
CMS rates Mary Ann Morse Nursing & Rehabilitation 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Mary Ann Morse Nursing & Rehabilitation get at its last inspection?
0 health deficiencies at the standard inspection on January 23, 2026. The Massachusetts average is 6.8.
Has Mary Ann Morse Nursing & Rehabilitation been fined?
CMS lists no fines in the last three years.
Does Mary Ann Morse Nursing & Rehabilitation accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Mary Ann Morse Nursing & Rehabilitation?
CMS lists 19 owners and managers. Legal business name: MARY ANN MORSE HEALTHCARE CORP..

Sources

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