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McAuley Residence

1503 Military Road, Kenmore, NY 14217 · Erie County · (716) 447-6600

160 certified beds, about 140 residents a day · Non profit - Corporation · Medicare and Medicaid since 1974

Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
4 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 335433 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on January 8, 2025, inspectors cited 2 health deficiencies (the New York average is 8.1, the national average 9.2).

None of its 8 health citations since December 2021 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.27 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 1.13 of those hours.

50.5% of nursing staff left within the year CMS measured (New York average 40.3%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
7D
0E
0F
Potential for minimal harm
0A
0B
1C
January 8, 2025Standard inspection · 2 citations
  1. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2025
    Inspectors wroteBased on observation, interview, and record review conducted during a Standard survey completed 1/8/25, the facility did not store all drugs and biologicals in locked compartments for one (Unit 2 East) of two medication storage rooms. Specifically, 16 medications for 7 residents were left unattended, unsecured on a shelf in the nurse's station. This involved Resident #s 17, 22, 68, 70, 72, 94, and 267.
  2. D
    Provide routine and 24-hour emergency dental care for each resident.
    F790 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2025
    Inspectors wroteBased on observation, interview and record review conducted during the Standard survey completed on 1/8/25, the facility did not provide routine dental services to meet the needs of each resident for one (Resident #101) of one resident reviewed for dental services. Specifically, Resident #101 had complaints of tooth pain while chewing and was not evaluated by the dentist. The finding is: The policy titled Community Based Care: Dental Care effective date 11/18/21 documented that nursing staff will provide oral health care for each resident, assess resident's oral health upon admission, and obtain routine and 24-hour emergency dental care. Within 14 days of admission, the resident will have a comprehensive oral assessment completed by a dentist or dental hygienist unless refused by the resident. [...]
September 14, 2023Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 1, 2023
    Inspectors wroteBased on observation, interview, and record conducted during an Abbreviated survey (Complaint #NY00323564) completed on 9/14/23, the facility failed to protect the residents' right to be free from physical abuse/corporal punishment for one (Resident #1) of three residents reviewed for abuse. Specifically, Licensed Practical Nurse (LPN) #1 placed their hand over Resident #1's mouth as a means to control the resident from yelling out. Additionally, Certified Nurse Aide (CNA) #1 did not report abuse immediately to facility Administration; and LPN #1 was not removed from resident access immediately and continued to care for residents in the facility. The finding is: [...]
May 15, 2023Standard inspection · 4 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 13, 2023
    Inspectors wroteBased on observation, record review, and interview conducted during a complaint investigation (Complaint #NY00316409) during the Standard survey completed on 5/15/23, the facility did not ensure residents had the right to be free from verbal and physical abuse for one (Resident # 74) of three residents reviewed for abuse. Specifically, on 5/11/23 CNA (Certified Nurse Aide) #1 was witnessed by other staff pointing their finger and yelling stop trying to hit me, grabbing Resident #74's right arm. In addition, CNA #1 pushed the wheelchair and proceeded to let go. The finding is: [...]
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on observation, interview, and record review conducted during a complaint investigation (NY00299176) during the Standard survey completed on 5/15/2023, the facility did not ensure that each resident receives adequate supervision for one (Resident #45) of two residents reviewed for accidents. Specifically, the facility did not ensure Resident #45 was adequately supervised to prevent an elopement from the facility on 7/16/22. The finding is: The policy and procedure (P&P) titled Community Based Care: Elopement/Unsafe Wandering/Missing Patient/Resident dated 3/9/21 documented the purpose is to ensure the safety and security of all patients and residents. To establish uniform guidelines for identifying patients/ residents who are at risk for elopement and/or unsafe wandering. [...]
  3. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2023
    Inspectors wroteBased on interview and record review conducted during the Standard survey completed on 5/15/23, the facility did not ensure that the pharmacist reported irregularities to the attending physician, the facility's Medical Director and the Director of Nursing (DON), and these reports must be acted upon for three (Resident #31, #68 and #50) of five residents reviewed for drug regimen reviews. Specifically, Resident #31 had a consultant pharmacist recommendation dated 3/27/23 for a fasting lipid profile (FLP-a laboratory test to indicate the cholesterol level in the body) which the medical provider agreed and signed on 3/30/23, but the order was not implemented. Resident #68 had a consultant pharmacist recommendation dated 3/27/23 for Vitamin B12 lab level which the medical provider agreed and signed on 3/30/23, but the order was not implemented. [...]
  4. C
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    F836 · Administration · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) July 13, 2023
    Inspectors wroteBased on observation, interview, and record review during the Standard survey started on 5/9/23 and completed on 5/15/23, the facility did not operate and provide services in compliance with all applicable Federal, State, and local laws, regulations, and codes. Specifically, the facility was not in compliance with Section 915 of the 2020 Fire Code of New York State, which requires carbon monoxide detection in buildings with fuel-burning appliances and on-going preventative maintenance of carbon monoxide detectors. This affected one of one Basement. The finding is: Observations during the building tour on 5/9/23 from 8:40 AM until 2:20 PM revealed fuel-burning appliances were located in the Main Kitchen, Laundry Room, Boiler Room, and Generator Room, and all four locations were in the Basement. [...]
December 15, 2021Standard inspection · 1 citation
  1. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 28, 2021
    Inspectors wroteBased on interview and record review conducted during the Recertification Survey completed on 12/15/21, the facility did not have the evidence that all alleged violations of misappropriation of resident property were thoroughly investigated for one (Resident #40) of four reviewed. Specifically, there was a lack of thorough investigations into an allegation of misappropriation of a missing ring.

Fire safety inspections

11 fire safety citations on file: 7 on January 8, 2025, 4 on May 15, 2023.

Every fire safety citation11 citations
  1. E
    Have properly located and lighted "Exit" signs.
    K 293 · January 8, 2025 · Corrected (the home has a date of correction)
  2. E
    Have elevators that firefighters can control in the event of a fire.
    K 531 · January 8, 2025 · Corrected (the home has a date of correction)
  3. E
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · January 8, 2025 · Corrected (the home has a date of correction)
  4. E
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · January 8, 2025 · Corrected (the home has a date of correction)
  5. E
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · January 8, 2025 · Corrected (the home has a date of correction)
  6. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · January 8, 2025 · Corrected (the home has a date of correction)
  7. D
    Have properly installed hallway dispensers for alcohol-based hand rub.
    K 325 · January 8, 2025 · Corrected (the home has a date of correction)
  8. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · May 15, 2023 · Corrected (the home has a date of correction)
  9. E
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · May 15, 2023 · Corrected (the home has a date of correction)
  10. E
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · May 15, 2023 · Corrected (the home has a date of correction)
  11. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 15, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew YorkUnited States
All nursing staff (RN, LPN and aides)4.273.633.86
Registered nurses1.130.710.69
All nursing staff on weekends3.923.183.42
Nurse aides2.21
Licensed practical nurses0.93
Nursing staff turnover (share who left in a year)50.5%40.3%45.8%
Registered nurse turnover36.6%39.8%42.9%
Administrators who left0

CMS expects 3.77 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.41 on weekdays and 3.92 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.17 in April to June 2025 to 4.27 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.271.134.413.92 3.7%0 of 90140
Oct to Dec 20254.131.034.223.91 7.7%0 of 92139
Jul to Sep 20254.261.034.393.90 9.8%0 of 92138
Apr to Jun 20254.171.094.313.82 9.4%0 of 91140
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New York, Jan to Mar 20263.550.683.723.139.8%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for New York

JobMedianMiddle halfEmployed
New York, all employers
CNAs (nursing assistants)$23.36$21.04 to $24.9987,990
LPNs and LVNs$32.30$29.52 to $37.0039,400
Registered nurses$52.62$45.60 to $62.34205,810
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew YorkUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
11.014.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.50.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
3.11.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.93.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.81.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
17.912.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
6.56.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
8.713.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
17.220.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
10.79.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.01.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.71.41.8

Owners and operators

Legal business name: MCAULEY RESIDENCE.

NameRoleTypeShareSince
Markiewicz, JoyceManaging control - governing bodyIndividual03/01/2015
Agnello, AlexisCorporate directorIndividual01/01/2020
Gleason, ThomasCorporate directorIndividual01/01/2020
Sette-Camara, LeonardoCorporate directorIndividual01/01/2020
Zapfel, RobertCorporate directorIndividual01/01/2020
Edwards, RussellCorporate officerIndividual01/01/2020
Macholz, DavidCorporate officerIndividual01/01/2020
Markiewicz, JoyceCorporate officerIndividual09/01/2023
Durno, JohnOperational/managerial controlIndividual01/01/2019
Edwards, RussellOperational/managerial controlIndividual01/01/2020
Gleason, ThomasOperational/managerial controlIndividual01/01/2020
Snyder, BrianOperational/managerial controlIndividual06/15/2015
Durno, JohnAdp of the SNFIndividual07/17/2025
Snyder, BrianAdp of the SNFIndividual06/30/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on September 14, 2023: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on January 8, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on January 8, 2025: "Provide routine and 24-hour emergency dental care for each resident."
  4. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 1 problem in this area, most recently on May 15, 2023: "Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards."

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New York contacts for a concern about a nursing home

These are the official offices in New York. NursingHomeClear cannot take or act on complaints.

Common questions

What is McAuley Residence's Medicare star rating?
CMS rates McAuley Residence 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did McAuley Residence get at its last inspection?
2 health deficiencies at the standard inspection on January 8, 2025. The New York average is 8.1.
Has McAuley Residence been fined?
CMS lists no fines in the last three years.
Does McAuley Residence accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns McAuley Residence?
CMS lists 14 owners and managers. Legal business name: MCAULEY RESIDENCE.

Sources

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