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Medilodge of Gaylord

508 Random Lake, Gaylord, MI 49735 · Otsego County · (989) 732-3508

96 certified beds, about 72 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1978

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
2 of 5
Staffing
5 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 235350 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 19, 2026, inspectors cited 10 health deficiencies (the Michigan average is 9.9, the national average 9.2).

Of 34 health citations since January 2024, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.29 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 1.22 of those hours.

39.7% of nursing staff left within the year CMS measured (Michigan average 44.1%).

CMS links it to Medilodge, an affiliated group of 53 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 34 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
20D
6E
5F
Potential for minimal harm
0A
0B
1C
March 19, 2026Standard inspection · 10 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 2, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to store, prepare, and serve food in accordance with professional standards for food service safety for all 70 residents living in the facility.
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 2, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure correct implementation of transmission-based precautions (TBP) for one Resident (#87) of one resident reviewed for TBP and to ensure infection prevention and control policies were reviewed on an annual basis with the potential to affect all 70 residents living in the facility.
  3. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 2, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure accurate and timely delivery of medications for four Residents (R13, R28, R29, and R80) of six residents reviewed for medication administration with 5 errors out of 26 opportunities resulting in a medication error rate of 19%.
  4. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 2, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to label opened multi-use medications, removed expired medications and ensure storage of medications according to professional standards of practice in two of two medication carts reviewed.
  5. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 2, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to provide an order, care plan interventions and goals for one Resident (Resident #58) of two residents reviewed for indwelling catheters.
  6. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 2, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure physician orders for the administration of supplemental oxygen, completion of respiratory assessments with respiratory treatments, appropriate cleaning and storage of respiratory equipment, and supervision during the administration of respiratory treatments for three Residents (R36, R80, R13) of five residents reviewed for respiratory care services.
  7. D
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    F847 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 2, 2026
    Inspectors wroteBased on interview, and record review, the facility failed to explain and obtain an acknowledgement of understanding for a binding arbitration agreement for one Resident (R10) of three Residents reviewed for proper execution of the facility's binding arbitration agreement.
  8. D
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 2, 2026
    Inspectors wroteBased on interview and record review the facility failed to ensure communication/documentation occurred for coordination of care for hospice services provided for one Resident (R47) of one Resident reviewed for hospice services.
  9. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 2, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure eligible residents were offered influenza and pneumococcal vaccines as recommended by the Centers for Disease Control and Prevention (CDC) for 2 residents (#12 and #87) of 5 residents reviewed for vaccination status. Findings Include:Resident #12 (R12)Review of R12's Electronic Medical Record (EMR) revealed initial admission to the facility on 1/22/26 with diagnoses including cerebral infarction (stroke), moderate persistent asthma, dementia, and dysphagia (difficulty swallowing). Review of R12's Michigan Care Improvement Registry (MCIR [a database that documents immunizations administered to individuals in Michigan]) revealed the pneumococcal vaccination was, DUE NOW.Further review of R12's EMR revealed she was not offered a pneumococcal immunization. [...]
  10. D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 2, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure eligible residents were offered a COVID-19 immunization as recommended by the Centers for Disease Control and Prevention (CDC) for 2 residents (#12 and #87) of 5 residents reviewed for vaccination status. Findings Include:Resident #12 (R12)Review of R12's Electronic Medical Record (EMR) revealed initial admission to the facility on 1/22/26 with diagnoses including cerebral infarction (stroke), moderate persistent asthma, dementia, and dysphagia (difficulty swallowing). Review of R12's Michigan Care Improvement Registry (MCIR [a database that documents immunizations administered to individuals in Michigan]) revealed COVID-19 2025-26 was, DUE NOW.Further review of R12's EMR revealed she was not offered a COVID-19 immunization. [...]
February 24, 2026Complaint inspection · 3 citations
  1. G
    Assist a resident in gaining access to vision and hearing services.
    F685 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 19, 2026
    Inspectors wroteThis citation pertains to Intake 2727226. Based on observation, interview, and record review, the facility failed to act upon a physician's order for one Resident (#2) out of three residents reviewed for quality of care. This deficient practice caused delayed medical treatment for Resident #2 resulting in the need for transfer to an emergency department (ED) due to septic shock (a life-threatening condition which occurs when blood pressure drops to a dangerously low level after an infection).
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 19, 2026
    Inspectors wroteThis citation pertains to Intake 2741948. Based on interview and record review, the facility failed to ensure a medication was administered in the prescribed form for one Resident (#1) of three residents reviewed for quality of care.
  3. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 28, 2026
    Inspectors wroteThis citation pertains to Intake 2741948. Based on interview and record review, the facility failed to ensure prescribed medications were readily available for one Resident (#1) of three residents reviewed for pharmacy services.
August 6, 2025Complaint inspection · 1 citation
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 22, 2025
    Inspectors wroteThis citation pertains to intake 1234972Based on interview and record review, the facility failed to protect two Residents (#1 and #2) of four resident reviewed for right to be free from sexual abuse. This deficient practice resulted in psychosocial harm including feelings of embarrassment, devastation, anxiety, feelings of being violated, and trauma based on a reasonable person standard.
December 17, 2024Standard inspection · 12 citations
  1. F
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 5, 2025
    Inspectors wroteBased on observation and interview, the facility failed to properly store and dispose of expired medications, and log refrigerator temperatures for immunization and insulin medications for one of one medication room and three of three medication carts reviewed for medication storage.
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 5, 2025
    Inspectors wroteBased on interview and record review, the facility failed to implement an infection prevention and control program (IPCP) to prevent, recognize, and control infections, and failed to update infection control policies annually. This deficient practice resulted in the potential spread of infectious organisms and disease to all 82 residents residing in the facility.
  3. F
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    F882 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 5, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure a qualified Infection Preventionist was employed at least part-time in the facility and was present to properly assess, implement, and manage the Infection Prevention and Control Program (IPCP). This deficient practice resulted in the potential for the spread of infection and communicable diseases to all 82 residents in the facility.
  4. E
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 5, 2025
    Inspectors wroteBased on interview and record review, the facility failed to provide written transfer notifications to the resident/resident's representative and the Office of the State Long-Term care Ombudsman including reason, effective dates, and the location to which the resident was being transferred for four Residents (#5, #16, #33, #43) of seven residents reviewed for transfers out of the facility.
  5. E
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 5, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure four Residents (#5, #16, #33, and #43) of eight residents reviewed for hospitalization were provided written notice of bed hold when the residents were transferred to the hospital.
  6. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 5, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to maintain personal privacy of medical information for one hallway of four hallways reviewed. This deficient practice resulted in Residents privacy being breached.
  7. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 5, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure appropriate care was provided for Moisture Associated Skin Damage (MASD) according to professional standards of practice for one Resident (#47) of one resident reviewed for MASD. This deficient practice resulted in the potential for delayed wound healing, worsening of condition and pain.
  8. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 5, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to administer supplemental oxygen according to physician orders, change and date respiratory equipment, appropriately store respiratory equipment, and clarify parameters for administration of supplemental oxygen for three Residents (#330, #331, and #43) of seven residents reviewed for respiratory care services.
  9. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 5, 2025
    Inspectors wroteBased on interview and record review, the facility failed to timely destroy discontinued scheduled II medication and dispensed medication without a physician order for one Resident (#58) and failed to initiate a stop date on an as needed antianxiety medication for one Resident (#279) of eighteen residents reviewed for pharmacy services.
  10. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 5, 2025
    Inspectors wroteBased on interview and record review, the facility failed to: 1) ensure non-pharmacological interventions attempted and failed prior to the administration of as needed (prn) anxiolytic medication were documented; 2) ensure appropriate indication for use for an antipsychotic medication; and, 3) ensure consideration of a gradual dose reduction (GDR) of an anti-depressant medication, affecting three Residents (#68, #179, & #20) of five residents reviewed for unnecessary medications.
  11. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 5, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain an accurate record of wounds for one Resident (#15) of two residents reviewed for wound documentation, resulting in the inaccurate reflection of the resident's condition and the potential for communication of inaccurate medical information to healthcare providers.
  12. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) February 5, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure daily posting of nurse staffing information, resulting in the inability of residents, resident's representatives and visitors to determine the number of staff available to provide resident care and had the potential to affect all 82 residents in the facility.
August 15, 2024Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 18, 2024
    Inspectors wroteThis citation relates to Intake #MI00145643. Based on observation, interview, and record review, the facility failed to ensure comprehensive and timely cardiac and respiratory assessments per professional standards of practice for two residents (R1, R2) of two residents reviewed with cardiac and respiratory conditions.
January 10, 2024Standard inspection · 7 citations
  1. E
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 19, 2024
    Inspectors wroteBased on interview and record review, the facility failed to provide written transfer notifications to the resident and/or resident's representatives including reason, effective dates, and the location to which the resident was being transferred for six Residents (R10, R11, R36, R39, R41, R65) of six residents reviewed for transfers out of the facility. This deficient practice resulted in the potential for residents and/or resident's representatives to be uninformed, as well as a potential for inappropriate discharge/transfers.
  2. E
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 19, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure six residents (R10, R11, R36, R39, R41, R65) of six residents reviewed for hospital discharges, were provided written notification of the bed hold policy upon transfer. This deficient practice resulted in the potential for the residents and/or their responsible parties to be uniformed of the bed hold policy and their rights following a transfer to the hospital.
  3. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 19, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to complete treatments as ordered by the physician, adhere to physician's orders for frequency of dressing changes, and maintain infection control practices to promote the healing of pressure injuries for one Resident (#65) of two residents reviewed for pressure injuries. This deficient practice had the potential to result in infections, worsening of existing pressure injuries, and the development of additional wounds.
  4. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 19, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a urinary drainage system was maintained in an aseptic manner for one Resident (#65) of 3 residents reviewed for catheters. This deficient practice resulted in the potential spread of infectious organisms, and the potential for R#65 to experience worsening of an existing urinary tract infection. Resident #65 (R65) was admitted to the facility on [DATE] with diagnoses that included but were not limited to: urinary tract infection (UTI), muscle weakness, need for assistance with personal care, lack of coordination, convulsions, unspecified lack of expected normal physiological development in childhood, subarachnoid hemorrhage (bleeding in the brain), and cerebral palsy. [...]
  5. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 19, 2024
    Inspectors wroteBased on interview and record review the facility failed to ensure pharmacist irregularities reported in the monthly medication review were addressed timely in the medical record by the physician for two Residents (R50 & R55) of five residents reviewed for drug regimen reviews. This deficient practice resulted in the potential for unnecessary medications, drug interactions and undesirable medication side effects.
  6. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 19, 2024
    Inspectors wroteBased on interview and record review, the facility failed to adhere to 14-day PRN psychotropic and antipsychotic prescription durations and ensure gradual dose reductions were attempted, unless contraindicated, for three Residents (R50, R55, and R27) of five residents reviewed for unnecessary medications. This deficient practice resulted in the potential for the administration of unnecessary medications and risk of medication adverse side effects.
  7. D
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 19, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure the Hospice Plan of Care was retained in the facility for one Resident (R35) of one resident reviewed for Hospice care. This deficient practice resulted in the potential for lack of continuity of care when the facility was not updated on the care and services planned and provided to R35.

Fire safety inspections

8 fire safety citations on file: 6 on December 17, 2024, 2 on January 10, 2024.

Every fire safety citation8 citations
  1. F
    Create arrangements with other facilities to receive patients.
    E 25 · December 17, 2024 · Corrected (the home has a date of correction)
  2. F
    Establish roles under a Waiver declared by secretary.
    E 26 · December 17, 2024 · Corrected (the home has a date of correction)
  3. F
    Develop a communication plan.
    E 29 · December 17, 2024 · Corrected (the home has a date of correction)
  4. F
    List the names and contact information of those in the facility.
    E 30 · December 17, 2024 · Corrected (the home has a date of correction)
  5. F
    Establish emergency prep training and testing.
    E 36 · December 17, 2024 · Corrected (the home has a date of correction)
  6. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 17, 2024 · Corrected (the home has a date of correction)
  7. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · January 10, 2024 · Corrected (the home has a date of correction)
  8. E
    Ensure proper usage of power strips and extension cords.
    K 920 · January 10, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMichiganUnited States
All nursing staff (RN, LPN and aides)4.293.993.86
Registered nurses1.220.780.69
All nursing staff on weekends3.673.503.42
Nurse aides2.60
Licensed practical nurses0.47
Nursing staff turnover (share who left in a year)39.7%44.1%45.8%
Registered nurse turnover35.0%39.2%42.9%
Administrators who left0

CMS expects 3.63 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.54 on weekdays and 3.67 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.07 in April to June 2025 to 4.29 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.291.224.543.67 0.0%0 of 9072
Oct to Dec 20254.091.374.253.69 0.0%0 of 9278
Jul to Sep 20254.171.184.363.71 0.0%0 of 9283
Apr to Jun 20254.071.074.263.60 0.0%0 of 9185
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Michigan, Jan to Mar 20263.950.704.143.453.3%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMichiganUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
6.610.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.10.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.11.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.13.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.61.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
6.812.014.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.85.14.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
11.514.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
16.924.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
19.211.712.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.91.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.21.61.8

Owners and operators

Legal business name: GAYLORD OPCO LLC. CMS links this home to Medilodge, a group of 53 nursing homes averaging 3.1 stars overall.

NameRoleTypeShareSince
Everest Opco Group LLC5% or greater direct ownership interestOrganization100%02/01/2018
B&y Healthcare S Corp5% or greater indirect ownership interestOrganization02/01/2018
B&y Trust5% or greater indirect ownership interestOrganization02/01/2018
Cody Healthcare S Corp5% or greater indirect ownership interestOrganization02/01/2018
Craig Flashner 2007 Trust5% or greater indirect ownership interestOrganization02/01/2018
Norcross, RobertContracted managing employeeIndividual02/01/2018
Rogers, StaceyContracted managing employeeIndividual02/01/2018
Kirk, KristineW-2 managing employeeIndividual02/01/2018
Flashner, CraigCorporate directorIndividual02/01/2018
Perlstein, YitzchokCorporate directorIndividual02/01/2018
Blossom Healthcare Management LLCOperational/managerial controlOrganization02/01/2018
Prestige Administrative Services, LLCOperational/managerial controlOrganization02/01/2018
Flashner, CraigOperational/managerial controlIndividual02/01/2018
Perlstein, YitzchokOperational/managerial controlIndividual02/01/2018

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on March 19, 2026: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 8 problems in this area, most recently on March 19, 2026: "Ensure medication error rates are not 5 percent or greater."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 5 problems in this area, most recently on March 19, 2026: "Provide and implement an infection prevention and control program."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on December 17, 2024: "Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights."

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Michigan contacts for a concern about a nursing home

These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.

Common questions

What is Medilodge of Gaylord's Medicare star rating?
CMS rates Medilodge of Gaylord 4 out of 5 stars overall, with 2 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Medilodge of Gaylord get at its last inspection?
10 health deficiencies at the standard inspection on March 19, 2026. The Michigan average is 9.9.
Has Medilodge of Gaylord been fined?
CMS lists no fines in the last three years.
Does Medilodge of Gaylord accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Medilodge of Gaylord?
CMS lists 14 owners and managers, and links the home to Medilodge. Legal business name: GAYLORD OPCO LLC.

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