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Miller Health Care Center

1601 Butterfield Trail, Kankakee, IL 60901 · Kankakee County · (815) 936-6500

160 certified beds, about 102 residents a day · Non profit - Corporation · Medicare and Medicaid since 1995

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 145843 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 13, 2025, inspectors cited 5 health deficiencies (the Illinois average is 12.6, the national average 9.2).

Of 34 health citations since August 2023, 5 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 2 fines totaling $189,285 in the last three years; the largest was $171,620, and the latest is dated April 17, 2026.

Nurses and nurse aides worked 3.77 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.66 of those hours.

42.0% of nursing staff left within the year CMS measured (Illinois average 44.5%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 34 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
4G
0H
0I
Potential for more than minimal harm
19D
6E
3F
Potential for minimal harm
0A
0B
1C
June 22, 2026Complaint inspection · 1 citation
  1. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 23, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure that a resident did not develop an avoidable pressure injury from wearing an abdominal binder. This applies to 1 of 4 residents (R4) reviewed for Quality of Care/Treatment in a sample of 4.
April 17, 2026Complaint inspection · 1 citation
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 18, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to provide interventions to prevent the development and worsening of skin breakdown. This failure resulted in two residents developing pressure ulcer (also known as a bedsore or pressure wound is an injury to the skin and the tissue below the skin that are due to pressure on the skin for an extended period). This applies to 2 residents, R1 and R2 reviewed for facility acquired pressure ulcers in a sample of 8.
February 24, 2026Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 25, 2026
    Inspectors wroteBased on interview and record review the facility failed to provide 2 assists for a full mechanical lift transfer in accordance with their policy. This applies to 1 of 3 residents (R1) reviewed for full mechanical lift transfer in the sample of 5.
February 10, 2026Complaint inspection · 4 citations
  1. J
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    F678 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 11, 2026
    Inspectors wroteBased on interview and record review, the facility failed to assess a resident after CNA (Certified Nurse Assistant) was unable to obtain resident's blood pressure or heart rate and failed to document resident's code status in the medical record. This failure resulted in an Immediate Jeopardy (IJ). The Immediate Jeopardy began on [DATE] around 6:30 AM when V33 (Agency RN) did not assess R18 after V35 (CNA/Certified Nurse Assistant) notified V33 that she was unable to obtain a blood pressure or heart rate on R18. Around 7:45 AM, V33 (Agency RN) found R18 unresponsive and left R18 to find V16 (RN/Registered Nurse). V16 said V33 told her she thought R18 expired and R18 was DNR (Do Not Resuscitate). Around 8:00AM, R18 was found unresponsive by V41 (Respiratory Therapist) and V3 (LPN/ Acting ADON/Assistant Director of Nursing) and CPR (Cardio-Pulmonary Resuscitation) was initiated. [...]
  2. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 11, 2026
    Inspectors wroteBased on interview and record review, the facility failed to assess and notify the provider of changes in a resident's condition after fall incident with injuries and pain for R2 and R6. This resulted in a delay of treatment for R2 and R6 for pain and a fracture from a fall incident. The facility failed to notify the provider of R4's change of condition that included vomiting blood and black tarry stools that resulted in the need for hospitalization and blood transfusions. This applies to 3 of 3 residents (R2, R4, and R6) reviewed for resident injury and improper nursing.
  3. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 11, 2026
    Inspectors wroteBased on interview and record review, the facility failed to implement fall precautions for a high fall risk resident admitted with a history of fall and left hip fracture. This failure resulted in R5's fall in the facility on 12/25/25, transfer to the hospital, and diagnosis of right hip fracture. This applies to 1 resident (R5) reviewed for falls with injury in a sample of 3.
  4. D
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 11, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide mechanical soft diet as per physician orders. This applies to 1 of 3 residents (R11) reviewed for safe diet consistency in a sample of 23 residents. On 1/21/26 at 11:58 AM, R11 was observed in the dining room, being fed lunch by V28 (CNA/Certified Nurse Assistant). R11's plate had the following on it: sauteed broccoli, mandarin oranges, chicken salad sandwich, potato chips, and nectar thick root beer. R11's POS (Physician Order Sheet) shows an order dated 1/24/25: regular diet, mechanical soft texture, nectar/mildly thick liquid consistency. R11's Care Plan created 4/4/23 and last revised 2/3/25 states resident is at risk for alteration in nutrition/hydration status secondary to frequent propelling, coughing/choking episodes, increased lethargy, and need for feeding assistance. Interventions include: [...]
August 25, 2025Complaint inspection · 1 citation
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 26, 2025
    Inspectors wroteBased on interview and record review, the facility failed to obtain consent prior to a wound procedure of a cognitively impaired resident. This failure resulted in the facility obtaining a wound biopsy without consent from R2's family. This applies to 1 of 1 (R2) resident reviewed for resident's rights.
June 13, 2025Standard inspection · 5 citations
  1. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 13, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to safely store resident medications and properly assess resident for self-administration of medications. This applies to 1 resident (R52) reviewed for self-administration of medications in a sample of 22.
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 13, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement fall interventions for a high fall risk resident with history of fall. This applies to 1 resident (R21) reviewed for fall interventions in a sample of 22.
  3. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 13, 2025
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure proper positioning of indwelling catheters. This applies to 2 of 2 residents (R58 & R68) who were reviewed for catheter care in a sample of 22.
  4. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 13, 2025
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to properly store medications for 2 out of 2 residents (R1 & R131) reviewed for medication storage in a sample of 22.
  5. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 13, 2025
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to provide proper hand hygiene while providing resident care for 3 out of 3 residents (R14, R36, and R235) reviewed for infection control in a sample of 22.
September 1, 2024Complaint inspection · 1 citation
  1. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 3, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide timely incontinent care to dependent residents. This applies to 5 of 5 residents (R1-R5) reviewed for activities of daily (ADL) care in a sample of 5. The Findings Include: 1. R1 was a [AGE] year-old male admitted on [DATE] and having severe cognitive impairment as per the MDS dated [DATE]. On 8/31/24 at 11:00 AM, V1 (Administrator) stated that she heard about the incident and that the ambulance people were complaining that R1 was not clean when they picked him up on 8/24/24 to the hospital. On 8/31/24 at 12:20 PM, V8 (R1's certified nursing assistant / CNA) stated, I heard that EMS (Emergency Medical Service) was complaining that R1 was not super clean at the time of pick up at around 1:45 PM on 8/24/24. I didn't see any bowel movement when EMS picked him up, and I was with another resident. [...]
July 18, 2024Standard inspection · 7 citations
  1. G
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) September 3, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to manage a resident's pain during bathing and wound care. This applies to 1 of 2 residents (R36) reviewed for pain management in the sample of 19. This failure resulted in R36 crying in pain during bed bath, wound treatment, and repositioning.
  2. E
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 3, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure carrots had smooth consistency for residents who required a pureed diet. This applies to 4 of 4 residents (R16, R20, R38, and R47) reviewed for dietary needs in the sample of 19.
  3. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 3, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow standard infection control practices related to hand hygiene and gloving during provisions of ADL (activities of daily living) care and wound care. In addition, the facility failed to ensure that a urinary catheter bag was not placed on the floor. This applies 5 of the 19 residents (R26, R36, R39, R40, R53) reviewed for infection control in the sample of 19.
  4. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 3, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to assist a resident that was assessed to require assistance with ADLs (Activities of Daily Living). This applies to 1 of 1 resident (R436) in the sample of 19.
  5. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 3, 2024
    Inspectors wroteBased on interview and record review, the facility failed to offer and administer the pneumonia vaccines to new and current residents residing in the facility. This applies to 3 of 6 residents (R29, R53, R286) reviewed for immunizations in the sample of 19.
  6. D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 3, 2024
    Inspectors wroteBased on interview and record review, the facility failed to offer the Covid-19 vaccine to new and current residents residing in the facility. This applies to 2 of 6 residents (R286 and R437) reviewed for Covid-19 immunizations in the sample of 19.
  7. C
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) September 3, 2024
    Inspectors wroteBased on interview and record review, the facility failed to make residents aware of their right to organize and participate in residents' group/council meeting. This applies to all the 92 residents in the facility.
July 7, 2024Complaint inspection · 1 citation
  1. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 10, 2024
    Inspectors wroteBased on interview and record review the facility failed to resolve residents' concerns. This applies to 3 of 6 residents (R2, R4 and R5) reviewed for call light concerns in the sample of 8.
May 2, 2024Complaint inspection · 2 citations
  1. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 5, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to provide timely incontinence care. This applies to 1 of 4 residents (R2) reviewed for incontinence.
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 5, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to provide skin assessments for skin injuries. This applies to 3 of 4 residents (R1, R3 and R4) reviewed for skin conditions.
August 4, 2023Standard inspection · 10 citations
  1. F
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 24, 2023
    Inspectors wroteBased on observations and interviews, the facility failed to post the daily staffing. This effects all 87 residents in the facility.
  2. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 15, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to store, label, and discard food to prevent risk of foodborne illnesses. The facility failed to meet the cooked food temperature requirements to prevent the risk of foodborne illnesses. The facility also failed to fill out the temperature logs completely. This applies to 85 out 87 residents eating from the kitchen supply of food.
  3. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 24, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow contact isolation precautions and perform hand hygiene during incontinent care and wound care. This applies to all 87 residents in the facility.
  4. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 24, 2023
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to provide a safe environment for 9 residents (R2, R11, R18, R21, R20 R24, R29, R58, R18, and R176) in a sample of 29.
  5. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 24, 2023
    Inspectors wroteBased on observations and interviews, the facility failed to contain reusable nebulizer treatment, oxygen masks, oxygen nasal cannula's, and CPAP (Continuous Positive Airway Pressure) masks in a protective bag This applies to 5 residents (R7, R20, R24, R58, and R226) reviewed for respiratory care in a sample of 29.
  6. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 24, 2023
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to appropriately store medications and biologicals safely for 8 residents (R2, R13, R20, R24, R50, R55, R61, and R226) in a sample of 29. 1. On [DATE] at 11:09 AM during a tour of R50's room, R50's Nizoral medicated shampoo was observed on his bedside table, 2 tubes of Cortisone cream 2oz , 1 tube of INZO anti-fungal cream, 2 syringes with 0.9 % sodium were observed in his bedside table. R50's electronic medical record showed that his mental cognition is severely impaired. 2. On [DATE] at 11:09 AM during a tour of R2's room showed 1 tube of Zinc paste at the bedside table. R2's electronic record showed that his cognition is moderately impaired. 3. [...]
  7. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 24, 2023
    Inspectors wroteBased on observations, interviews, and record reviews the facility failed to keep residents' call lights within reach. This applies to 2 residents R13 and R18 in a sample of 29.
  8. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 24, 2023
    Inspectors wroteBased on observation, interview and record review the facility failed to provide incontinent care in a timely manner. This applies to 1 resident (R53) reviewed for incontinent care in the sample of 29. R53 was admitted to the facility on [DATE], per the admission face sheet. The current physician orders dated August 1, 2023, showed that R53 had diagnoses of fractured right and left femur, heart disease with failure, kidney disease, diabetes, morbid obesity, chronic lung disease, sleep apnea, depression, anxiety, myocardial infarction, constipation, overactive bladder, myocardial infarction, previous pressure on thoracic spine and neoplasm of colon and prostate. On August 1, 2023, at 9:15am foul odors were present just outside the conference room by the reception area. At 9:45am just a few doors down from the conference hall the foul odor was very strong. [...]
  9. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 24, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide, administer, or notify the nurse practitioner of an unavailable weekly medication. The facility also failed to properly obtain a blood sample for a blood glucose monitor. This applies to 3 of 3 residents (R20, R24, R435) reviewed for quality of care in a sample of 27.
  10. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 24, 2023
    Inspectors wroteBased on interview and record review, the facility failed to administer insulin as ordered and failed to notify the nurse practitioner of missed medication. This applies to 1 of 1 resident (R435) reviewed for significant medication errors in a sample of 27.

Fire safety inspections

21 fire safety citations on file: 10 on June 13, 2025, 7 on July 18, 2024, 4 on August 4, 2023.

Every fire safety citation21 citations
  1. F
    Establish emergency prep training and testing.
    E 36 · June 13, 2025 · Corrected (the home has a date of correction)
  2. F
    Establish staff and initial training requirements.
    E 37 · June 13, 2025 · Corrected (the home has a date of correction)
  3. F
    Conduct testing and exercise requirements.
    E 39 · June 13, 2025 · Corrected (the home has a date of correction)
  4. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · June 13, 2025 · Corrected (the home has a date of correction)
  5. E
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · June 13, 2025 · Corrected (the home has a date of correction)
  6. E
    Install proper backup exit lighting.
    K 281 · June 13, 2025 · Corrected (the home has a date of correction)
  7. E
    Have properly located and lighted "Exit" signs.
    K 293 · June 13, 2025 · Corrected (the home has a date of correction)
  8. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · June 13, 2025 · Corrected (the home has a date of correction)
  9. E
    Install an approved automatic sprinkler system.
    K 351 · June 13, 2025 · Corrected (the home has a date of correction)
  10. E
    Install corridor and hallway doors that block smoke.
    K 363 · June 13, 2025 · Corrected (the home has a date of correction)
  11. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · July 18, 2024 · Corrected (the home has a date of correction)
  12. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 18, 2024 · Corrected (the home has a date of correction)
  13. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · July 18, 2024 · Corrected (the home has a date of correction)
  14. E
    Provide properly protected cooking facilities.
    K 324 · July 18, 2024 · Corrected (the home has a date of correction)
  15. E
    Install corridor and hallway doors that block smoke.
    K 363 · July 18, 2024 · Corrected (the home has a date of correction)
  16. E
    Have proper medical gas storage and administration areas.
    K 923 · July 18, 2024 · Corrected (the home has a date of correction)
  17. C
    Have simulated fire drills held at unexpected times.
    K 712 · July 18, 2024 · Corrected (the home has a date of correction)
  18. F
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · August 4, 2023 · Corrected (the home has a date of correction)
  19. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 4, 2023 · Corrected (the home has a date of correction)
  20. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · August 4, 2023 · Corrected (the home has a date of correction)
  21. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · August 4, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
April 17, 2026Fine $17,665
February 10, 2026Fine $171,620
July 18, 2024Payment Denial 17 days from August 17, 2024

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIllinoisUnited States
All nursing staff (RN, LPN and aides)3.773.453.86
Registered nurses0.660.720.69
All nursing staff on weekends3.323.073.42
Nurse aides2.10
Licensed practical nurses1.02
Nursing staff turnover (share who left in a year)42.0%44.5%45.8%
Registered nurse turnover47.8%41.8%42.9%
Administrators who leftnot reported

CMS expects 3.95 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.96 on weekdays and 3.32 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 10.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.96 in April to June 2025 to 3.77 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.770.663.963.32 10.4%0 of 90102
Oct to Dec 20253.750.813.933.30 15.9%0 of 92102
Jul to Sep 20254.140.964.293.77 14.0%0 of 9294
Apr to Jun 20253.961.064.153.46 9.7%0 of 9194
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Illinois, Jan to Mar 20263.260.653.402.925.4%0.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Illinois

JobMedianMiddle halfEmployed
Illinois, all employers
CNAs (nursing assistants)$22.10$18.95 to $23.2668,640
LPNs and LVNs$36.06$30.57 to $38.2517,440
Registered nurses$46.15$38.47 to $50.94138,910
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Miller Health Care Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

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Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIllinoisUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
28.113.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.50.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
4.41.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.03.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.92.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
41.214.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.74.84.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
8.421.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
35.526.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
26.413.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.42.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.52.21.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Miller Health Care Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (57.2% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

57.2% this home

Better than the national rate

US median of homes 51.5% · Illinois: 106 better, 85 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 385 eligible stays.

Potentially preventable readmissions

11.1% this home

No different from the national rate

US median of homes 10.7% · Illinois: 2 better, 14 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 392 eligible stays.

Infections that led to a hospital stay

6.5% this home

No different from the national rate

US median of homes 7.1% · Illinois: 3 better, 10 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 227 eligible stays.

Self-care and mobility at discharge

51.0% this home

Median of homes: Illinois50.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 149 residents counted.

Falls with major injury

0.0% this home

Median of homes: Illinois0.3% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 240 residents counted.

New or worsened pressure ulcers

3.4% this home

Median of homes: Illinois1.5% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 240 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Illinois100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 26 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: RIVERSIDE SENIOR LIVING CENTER.

NameRoleTypeShareSince
Bennett, JeffCorporate directorIndividual01/01/2022
Frogge, MargaretCorporate directorIndividual01/01/2017
Hoekstra, JerryCorporate directorIndividual01/01/2022
O'Gorman, MichaelCorporate directorIndividual01/01/2022
Payne, BruceCorporate directorIndividual10/11/2011
Schiltz, RichardCorporate directorIndividual10/11/2011
Strasma, NormanCorporate directorIndividual01/01/2022
Tyson, DaveCorporate directorIndividual01/01/2022
Kambic, PhillipCorporate officerIndividual10/11/2011
Schiltz, RebeccaCorporate officerIndividual01/01/2025
Vilt, PatriciaCorporate officerIndividual01/01/2025
Riverside Medical CenterOperational/managerial controlOrganization01/01/2024
Fear, RoxanneOperational/managerial controlIndividual01/01/2025
Issa, RashaOperational/managerial controlIndividual01/01/2025
Fear, RoxanneAdp of the SNFIndividual01/28/2025
Issa, RashaAdp of the SNFIndividual03/06/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 17 problems in this area, most recently on June 22, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on August 25, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 5 problems in this area, most recently on June 13, 2025: "Provide and implement an infection prevention and control program."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on February 10, 2026: "Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs."

Other nursing homes nearby

Illinois contacts for a concern about a nursing home

These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.

Common questions

What is Miller Health Care Center's Medicare star rating?
CMS rates Miller Health Care Center 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Miller Health Care Center get at its last inspection?
5 health deficiencies at the standard inspection on June 13, 2025. The Illinois average is 12.6.
Has Miller Health Care Center been fined?
Yes. CMS lists 2 fines totaling $189,285 in the last three years.
Does Miller Health Care Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Miller Health Care Center?
CMS lists 16 owners and managers. Legal business name: RIVERSIDE SENIOR LIVING CENTER.

Sources

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