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Miller's Merry Manor

635 Oakhill Ave, Plymouth, IN 46563 · Marshall County · (574) 936-9981

131 certified beds, about 72 residents a day · For profit - Corporation · Medicare and Medicaid since 1969

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 155102 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 7, 2025, inspectors cited 7 health deficiencies (the Indiana average is 7.2, the national average 9.2).

None of its 20 health citations since February 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.14 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.89 of those hours.

56.0% of nursing staff left within the year CMS measured (Indiana average 45.9%).

CMS links it to Miller's Merry Manor, an affiliated group of 14 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
17D
3E
0F
Potential for minimal harm
0A
0B
0C
February 7, 2025Standard inspection · 7 citations
  1. E
    Honor the resident's right to manage his or her financial affairs.
    F567 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 3, 2025
    Inspectors wroteBased on interviews and observation, the facility failed to ensure resident funds were immediately available during non-business hours. This deificent practice had the potential to affect 24 of 24 residents with trust funds.
  2. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 3, 2025
    Inspectors wroteBased on record review and interview, the facility failed to follow physician orders for daily weights and failed to transcribe physician orders accurately for 2 of 22 residents whose physician orders were reviewed. (Residents 55 & 267)
  3. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 3, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure the physician was notified of abnormal blood sugar results for 1 of 1 residents reviewed for physician notification. (Resident 54)
  4. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 3, 2025
    Inspectors wroteBased on observations, record review and interview, the facility failed to provide activities for a dependent resident for 1 of 3 residents reviewed for activities. (Resident 40)
  5. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 3, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure a PRN (as needed) antianxiety medication was not ordered/used for more than 14 days and lacked documentation for the use of an antipsychotic for 2 of 6 residents reviewed for unnecessary medications. (Resident 19 & 39)
  6. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 3, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure over the counter medications were labeled properly and failed to ensure opened medications were dated when opened for 1 of 4 medication storage areas observed. (ICF 3 medication cart)
  7. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 3, 2025
    Inspectors wroteBased on observation, record review and interview, the facility failed to provide enhanced barrier precautions (EBP) for a resident with a pressure ulcer for 1 of 3 residents reviewed for pressure ulcers. (Resident 46)
April 23, 2024Standard inspection · 10 citations
  1. E
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 20, 2024
    Inspectors wroteBase on observation, interview and record review, the facility failed to ensure staff-directed activities were provided in the evening and on the weekends for 1 of 1 resident reviewed for activities. (Resident 3). This had the potential to affect 52 out of 70 residents residing in the facility.
  2. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 20, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure housekeeping maintained a sanitary room environment related to dust and floors not swept or mopped for 1 of 1 resident reviewed for environment. (Resident 42)
  3. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 20, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure an allegation of a resident's missing property was reported immediately or within 2 hours after an allegation was made to the State Survey Agency for 1 of 1 resident reviewed for abuse. (Resident 42)
  4. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 20, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a thorough investigation was initiated for an allegation of a resident's missing property for 1 of 1 resident reviewed for abuse. (Resident 42)
  5. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 20, 2024
    Inspectors wroteBased on interview, record review, and interview, the facility failed to update a care plan regarding the use of splints for 1 of 18 residents reviewed for care plans. (Resident 19)
  6. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 20, 2024
    Inspectors wroteBased on interview and record review, the facility failed to notify the physician of blood sugars outside the ordered parameters for 1 of 1 resident reviewed for insulin, and weight changes due to heart failure for 1 of 3 residents reviewed for hospitalization. (Resident 19)
  7. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 20, 2024
    Inspectors wroteBased on observation, record review and interview, the facility failed to provide ordered nutritional supplements for a resident with significant weight loss for 1 of 2 residents reviewed for nutrition. (Resident 10)
  8. D
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    F700 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 20, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to provide safe side rails and complete an assessment for 1 of 2 residents reviewed for environment. (Resident 19)
  9. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 20, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure it was free of medication error of greater than 5 percent for 3 of 3 residents (Resident 24, 56, and 60) observed during medication pass. Three medication error were observed during 31 opportunities for error in medication administration. This resulted in a medication error rate of 9.68 percent.
  10. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 20, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure infection control practices were followed for 2 of 2 residents receiving blood glucose monitoring. (Resident 56 & 60)
February 24, 2023Standard inspection · 3 citations
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 17, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to develop a person-centered care plan for 1 of 22 residents whose care plans were reviewed. (Resident 17)
  2. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 17, 2023
    Inspectors wroteBased on record review, observation and record review, the facility failed to revise a care plan for the use of an antidepressant medication in 1 of 22 residents whose care plans were reviewed.
  3. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 17, 2023
    Inspectors wroteBased on observation, interview, and clinical record review, the facility failed to ensure that 1 out of 22 residents reviewed received treatment and care in accordance with professional standards of practice and the comprehensive care plan. (Resident 17)

Fire safety inspections

15 fire safety citations on file: 3 on February 7, 2025, 1 on April 23, 2024, 11 on February 24, 2023.

Every fire safety citation15 citations
  1. E
    Provide properly protected cooking facilities.
    K 324 · February 7, 2025 · Corrected (the home has a date of correction)
  2. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · February 7, 2025 · Corrected (the home has a date of correction)
  3. E
    Ensure proper usage of power strips and extension cords.
    K 920 · February 7, 2025 · Corrected (the home has a date of correction)
  4. C
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · April 23, 2024 · deficient, provider has
  5. F
    Implement emergency and standby power systems.
    E 41 · February 24, 2023 · Corrected (the home has a date of correction)
  6. F
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · February 24, 2023 · Corrected (the home has a date of correction)
  7. F
    Have simulated fire drills held at unexpected times.
    K 712 · February 24, 2023 · Corrected (the home has a date of correction)
  8. F
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · February 24, 2023 · Corrected (the home has a date of correction)
  9. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 24, 2023 · Corrected (the home has a date of correction)
  10. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · February 24, 2023 · Corrected (the home has a date of correction)
  11. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · February 24, 2023 · Corrected (the home has a date of correction)
  12. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · February 24, 2023 · Corrected (the home has a date of correction)
  13. E
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · February 24, 2023 · Corrected (the home has a date of correction)
  14. E
    Ensure proper usage of power strips and extension cords.
    K 920 · February 24, 2023 · Corrected (the home has a date of correction)
  15. D
    Install an approved automatic sprinkler system.
    K 351 · February 24, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIndianaUnited States
All nursing staff (RN, LPN and aides)4.143.693.86
Registered nurses0.890.670.69
All nursing staff on weekends3.483.253.42
Nurse aides2.67
Licensed practical nurses0.58
Nursing staff turnover (share who left in a year)56.0%45.9%45.8%
Registered nurse turnover23.5%40.3%42.9%
Administrators who left0

CMS expects 4.01 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.40 on weekdays and 3.48 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 15.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.16 in April to June 2025 to 4.14 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.140.894.403.48 15.6%0 of 9072
Oct to Dec 20254.130.804.363.53 16.4%0 of 9275
Jul to Sep 20254.200.954.493.48 18.8%0 of 9274
Apr to Jun 20254.160.964.413.53 18.8%0 of 9172
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Indiana, Jan to Mar 20263.630.623.803.193.4%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Indiana

JobMedianMiddle halfEmployed
Indiana, all employers
CNAs (nursing assistants)$18.43$17.80 to $21.3633,640
LPNs and LVNs$31.60$29.35 to $35.3014,480
Registered nurses$40.14$37.86 to $48.2868,980
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIndianaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
10.811.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.40.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.93.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.31.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
14.911.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.93.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
3.013.615.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
22.322.223.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
13.810.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.31.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.81.41.8

Owners and operators

Legal business name: JOHNSON MEMORIAL HOSPITAL. CMS links this home to Miller's Merry Manor, a group of 14 nursing homes averaging 3.5 stars overall.

NameRoleTypeShareSince
Johnson Memorial Hospital5% or greater direct ownership interestOrganization100%07/01/2012
Lument Finance Trust Inc5% or greater mortgage interestOrganization11/01/2014
Dunkle, DavidManaging control - governing bodyIndividual03/01/2019
Forvis Mazars LLPOperational/managerial controlOrganization06/01/2023
Johnson Memorial HospitalOperational/managerial controlOrganization07/01/2012
Miller's Health Systems IncOperational/managerial controlOrganization06/01/2013
Theracare IncOperational/managerial controlOrganization01/01/2025
Boyle, PatrickOperational/managerial controlIndividual01/01/2025
Decola, RobertOperational/managerial controlIndividual01/01/2025
Dunkle, DavidOperational/managerial controlIndividual01/01/2025
Haug, LoriOperational/managerial controlIndividual01/01/2025
Holm, ByronOperational/managerial controlIndividual01/01/2025
Robinson, TinaOperational/managerial controlIndividual01/01/2025
Zehr, BryanOperational/managerial controlIndividual01/01/2025
Boyle, PatrickIndividual is an owner, partner or trustee of any ADP of the SNFIndividual11/08/2025
Forvis Mazars LLPAdp of the SNFOrganization06/01/2023
Miller's Health Systems IncAdp of the SNFOrganization06/01/2013
Miller's Merry Manor Plymouth LLCAdp of the SNFOrganization07/01/2012
Mmm-Invest IncAdp of the SNFOrganization07/01/2012
Holm, ByronAdp of the SNFIndividual11/10/2025
Zehr, BryanAdp of the SNFIndividual11/10/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on February 7, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on February 7, 2025: "Honor the resident's right to manage his or her financial affairs."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on February 7, 2025: "Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on April 23, 2024: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."

Other nursing homes nearby

Indiana contacts for a concern about a nursing home

These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.

Common questions

What is Miller's Merry Manor's Medicare star rating?
CMS rates Miller's Merry Manor 4 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Miller's Merry Manor get at its last inspection?
7 health deficiencies at the standard inspection on February 7, 2025. The Indiana average is 7.2.
Has Miller's Merry Manor been fined?
CMS lists no fines in the last three years.
Does Miller's Merry Manor accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Miller's Merry Manor?
CMS lists 21 owners and managers, and links the home to Miller's Merry Manor. Legal business name: JOHNSON MEMORIAL HOSPITAL.

Sources

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