Miracle Hill Nursing & Rehabilitation Center, Inc
1329 Abraham Street, Tallahassee, FL 32304 · Leon County · (850) 224-8486
120 certified beds, about 105 residents a day · Non profit - Corporation · Medicare and Medicaid since 1993
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105810 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 5, 2025, inspectors cited 15 health deficiencies (the Florida average is 7.1, the national average 9.2).
Of 26 health citations since December 2022, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $43,264 in the last three years; the largest was $43,264, and the latest is dated June 5, 2025.
Nurses and nurse aides worked 3.62 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.45 of those hours.
42.5% of nursing staff left within the year CMS measured (Florida average 41.4%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 26 health citations on file.
June 30, 2026Complaint inspection · 1 citation
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on record review, interviews, and facility policy review, the facility failed to fully inform the residents of the risks and benefits and alternate treatment options for 1 of 3 residents sampled for the use of psychotropic medications (Resident #4).
November 19, 2025Complaint inspection · 1 citation
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on interviews and record review, the facility failed to ensure that staff administered medications ordered to treat a urinary tract infection for 2 of 3 residents reviewed after their return to the facility following hospitalization.(Residents #1 and #3)
August 27, 2025Complaint inspection · 1 citation
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interviews, record review, and facility policy review, the facility failed to implement the plan of care for 1 of 4 residents sampled for medication administration (Resident #3).
June 5, 2025Standard inspection · 15 citations
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interviews, and record reviews, the facility failed to ensure that a resident was free from harm and neglect when it failed ensure that residents with diabetes mellitus receive their insulin and/or blood glucose monitoring as ordered for 1 of 16 residents diagnosed with diabetes mellitus. (Resident #90)
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteResident #50 On 6/02/25 at 1:17 PM, an interview was conducted with Resident #50. The resident looked disheveled and had her hair was unbrushed and oily. She stated she had only two showers since she was admitted to the facility. She further stated that both showers happened with Occupational Therapy (OT) staff members. A review of Resident #50's medical record was conducted. This resident was admitted on [DATE] with diagnoses that included needing assistance with Activities of Daily Living (ADL). The plan of care included ADL self-care deficit related to decreased functional mobility and activity tolerance and generalized weakness. Interventions included nursing staff providing ADL care to ensure daily needs. A review of documentation related to bathing indicated Resident #50 was scheduled for showers on Tuesdays, Thursdays, and Saturdays. [...]
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteroom [ROOM NUMBER] On 06/02/2025 during the tour of the facility, it was noted that the floor in room [ROOM NUMBER] was sticky and a dried brown substance was noted on the floor and wall of the room in the corner left side of the doorway facing the hallway. (Photographic evidence obtained) On 6/3/26 a follow up observation was made of room [ROOM NUMBER] at approximately 12:00 PM, which revealed the dried brown substance in the left corner of the doorway had been removed from the floor, however remained on the wall. On 6/4/25 at approximately 2:45 PM, another observation was made of room [ROOM NUMBER]. The wall remained with a dried brown substance and the floor remained sticky. An interview was conducted with Nurse B, a Licensed Practical Nurse (LPN), who was responsible for the residents on this hallway. [...]
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased upon record review and interviews, the facility failed to identify and properly code an assessment correctly upon admission to facility. (Resident #27)
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on record reviews and interviews, the facility failed to forward a resident for a level 2 Preadmission Screening and Resident review (PASARR) for 1 of 2 residents residents sampled for PASARR. (Resident #51)
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on record reviews and interviews, the facility failed to update the Preadmission Screening and Resident Review (PASARR) for 1 of 2 residents sampled for PASARR. (Resident #51)
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteResident #27 Resident #27 was admitted to facility on 04/22/25 with admitting diagnoses of End stage renal disease, dependence on renal dialysis, Type 2 diabetes with neuropathy, Atherosclerotic Heart disease, Chronic ischemic heart disease, Hypertension, Cardiac pacemaker, Cirrhosis of the liver, Heart Failure, AFIB, Osteoarthritis, and Pneumonia. Resident 27's plan of care revealed he has a risk for falls, complications of anticoagulant medication use, activity involvement, ADL self-care performance, potential for complications related to dialysis, potential for complications related to diabetes, and the potential for complications related to cardiovascular disease with a pacemaker. No goals or interventions are documented for each focus problem identified. An interview with Staff Member Q was conducted on 06/04/25 at 10:26 AM. [...]
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased upon interview, observation, and record review, the facility failed to consistently perform services to prevent pressure ulcers for 1 of 1 residents observed for pressure ulcers. (Resident #50)
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased upon record reviews, observations, and interviews, the facility failed to properly assess and provide services for 1 of 1 residents reviewed for range of mobility care. (Resident #40)
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on observations, record review, and interviews, the facility failed to provide care and services for 2 out 2 residents receiving hemodialysis. (Resident #27 and #82)
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observations, interviews and record reviews, the facility failed to provide medications as ordered for 2 of 5 residents observed during medication administration observations. (Resident #79 and #21)
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, interviews, and facility policy review, the facility failed to store medications in accordance with currently accepted professional principles and include the appropriate expiration date when applicable for 2 of 2 medication carts reviewed for medication storage.
- D Have a plan that describes the process for conducting QAPI and QAA activities.
Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure the Quality Assurance and Program Improvement Program (QAPI) identified and prioritized problems and opportunities that reflect organizational process, functions, and services provided to residents based on performance indicator data, and resident and staff input, and other information and corrective actions addressed gaps in systems, and were evaluated for effectiveness. Specifically the facility failed to provide medications to meet the needs for 2 of 5 residents observed during medication administration observations. (Resident #79, and #21).
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on record review and staff interview, the facility failed to provide documentation that 2 of 5 residents received education and were offered a Influenza immunizations. (Residents #41 and #83)
- D Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on record review and staff interview, the facility failed to provide documentation that 2 of 5 residents received education and were offered a COVID immunization. (Resident #83 and #44)
April 15, 2025Complaint inspection · 2 citations
- E Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on observations, staff interview, document review, and policy review, the facility failed to maintain a fully functional resident call system in 4 of 8 sampled facility bedrooms. (Rooms 11, 36, 18, and 48)
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on record review, staff interview, and policy review, the facility failed to follow pharmacy documentation procedures for administration of medications for 2 of 4 sampled residents receiving thyroid medications. (Resident #2 and #3)
March 14, 2024Standard inspection · 6 citations
- E Assure that each resident’s assessment is updated at least once every 3 months.
Inspectors wroteOn 3/14/24, Resident # 68's Quarterly MDS, dated [DATE], showed in progress, to be completed by 1/1/24, resulting in the plan being 73 days overdue at the time of review. On 3/14/24, Resident # 53's Quarterly MDS, dated [DATE] showed in progress, to be completed by 2/27/24, resulting in the plan being 16 days overdue. An interview was conducted with the MDS Licensed Practical Nurse on 3/13/24 at 4:05 PM concerning all of the above issues. She confirmed the quarterly MDS reviews were not completed. She stated she was the only full-time employee completing MDS and care plans. A review of the undated facility policy for Care Plans revealed the resident assessment must be reviewed no less than once every 3 months. Resident #20 had a quarterly assessment initiated on 12/16/23 that was not completed by survey exit date on 3/14/24. [...]
- D Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Inspectors wroteBased on record review, staff interview, and policy review, the facility failed to ensure comprehensive assessments (minimum data sets) were completed within 14 days of admission or within 14 days of a significant change of resident status for 3 of 29 sampled residents. (Resident #84, #148, and #150)
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review, staff interview, and policy review, the facility failed to ensure each resident assessment (minimum data set) accurately reflected the resident's status for 2 of 29 sampled residents. (resident numbers 30 and 55)
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview, the facility failed to develop a comprehensive care plan for 2 of 23 residents sampled. (Resident #32 and #49)
- D Plan the resident's discharge to meet the resident's goals and needs.
Inspectors wroteBased on observation, interview, record review, and policy review, the facility failed to develop and implement an effective discharge plan that includes care giver support and referrals to local contact agencies in a timely manner for 1 of 1 residents sampled for discharge planning. (Resident #20)
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and policy review, the facility failed to store all drugs and biologicals in locked compartments for 2 of 27 observations of medication pass and storage conducted during the survey.
December 7, 2022Standard inspection · 0 citations
Fire safety inspections
17 fire safety citations on file: 7 on June 5, 2025, 8 on March 14, 2024, 2 on December 7, 2022.
Every fire safety citation17 citations
- E Develop and maintain an Emergency Preparedness Program (EP).
- D Establish policies and procedures including evacuation.
- D Establish policies and procedures for volunteers.
- D Develop a communication plan.
- D Establish emergency prep training and testing.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Ensure that testing and maintenance of electrical equipment is performed.
- E Address subsistence needs for staff and patients.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Provide properly protected cooking facilities.
- D Install corridor and hallway doors that block smoke.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Have restrictions on the use of portable space heaters.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| June 5, 2025 | Fine | $43,264 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.62 | 3.82 | 3.86 |
| Registered nurses | 0.45 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.25 | 3.49 | 3.42 |
| Nurse aides | 2.43 | ||
| Licensed practical nurses | 0.74 | ||
| Nursing staff turnover (share who left in a year) | 42.5% | 41.4% | 45.8% |
| Registered nurse turnover | 55.6% | 46.0% | 42.9% |
| Administrators who left | 0 |
CMS expects 2.98 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.77 on weekdays and 3.25 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.79 in April to June 2025 to 3.62 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.62 | 0.45 | 3.77 | 3.25 | 0.0% | 0 of 90 | 105 |
| Oct to Dec 2025 | 3.61 | 0.44 | 3.78 | 3.15 | 0.0% | 0 of 92 | 107 |
| Jul to Sep 2025 | 3.63 | 0.42 | 3.77 | 3.26 | 0.0% | 0 of 92 | 102 |
| Apr to Jun 2025 | 3.79 | 0.40 | 3.98 | 3.30 | 0.0% | 0 of 91 | 102 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 19.8 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.6 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.4 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.1 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 11.5 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.0 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.0 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 18.0 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.7 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.3 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.1 | 1.8 |
Owners and operators
Legal business name: MIRACLE HILL NURSING AND REHABILITATION CENTER, INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Keycorp Real Estate Capital Market, Inc | 5% or greater mortgage interest | Organization | 11/28/2006 | |
| Keycorp Real Estate Capital Market, Inc | 5% or greater security interest | Organization | 11/28/2006 | |
| Ingram, Spencer | W-2 managing employee | Individual | 05/03/2020 | |
| Watson, Joanne | W-2 managing employee | Individual | 05/28/2019 | |
| Gaines, Roland | Corporate director | Individual | 07/01/2013 | |
| Ingram, Spencer | Corporate officer | Individual | 10/01/2014 | |
| Ingram, Spencer | Operational/managerial control | Individual | 10/01/2014 | |
| Watson, Joanne | Operational/managerial control | Individual | 05/28/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 9 problems in this area, most recently on June 5, 2025: "Ensure each resident receives an accurate assessment."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on November 19, 2025: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on August 27, 2025: "Ensure that residents are free from significant medication errors."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on June 30, 2026: "Ensure that residents are fully informed and understand their health status, care and treatments."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.25 hours per resident per day, below the Florida average of 3.49.
Other nursing homes nearby
- Tallahassee Memorial Hospital Extended Care Tallahassee, 2.4 mi · 5 of 5 stars · 1 citation
- Aviata at the Gardens - Tallahassee Tallahassee, 3.5 mi · 2 of 5 stars · 27 citations
- Centre Pointe Health and Rehab Center Tallahassee, 3.8 mi · 4 of 5 stars · 13 citations
- Aviata at Tallahassee Tallahassee, 4.5 mi · 2 of 5 stars · 30 citations
- Seven Hills Health & Rehabilitation Center Tallahassee, 4.7 mi · 3 of 5 stars · 14 citations
- Pruitthealth - Southwood Tallahassee, 5.1 mi · 4 of 5 stars · 10 citations
- Westminster Oaks Tallahassee, 5.8 mi · 5 of 5 stars · 4 citations
- Riverchase Health and Rehabilitation Center Quincy, 17 mi · 5 of 5 stars · 4 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Miracle Hill Nursing & Rehabilitation Center, Inc's Medicare star rating?
- CMS rates Miracle Hill Nursing & Rehabilitation Center, Inc 2 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Miracle Hill Nursing & Rehabilitation Center, Inc get at its last inspection?
- 15 health deficiencies at the standard inspection on June 5, 2025. The Florida average is 7.1.
- Has Miracle Hill Nursing & Rehabilitation Center, Inc been fined?
- Yes. CMS lists 1 fine totaling $43,264 in the last three years.
- Does Miracle Hill Nursing & Rehabilitation Center, Inc accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Miracle Hill Nursing & Rehabilitation Center, Inc?
- CMS lists 8 owners and managers. Legal business name: MIRACLE HILL NURSING AND REHABILITATION CENTER, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.