Home / West Virginia / Montgomery
Montgomery General Hospital
401 6th Avenue, Montgomery, WV 25136 · Fayette County · (304) 442-5151
44 certified beds, about 37 residents a day · Non profit - Corporation · Medicare and Medicaid since 1988
Inside a hospital Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
1 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 515081 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 29, 2025, inspectors cited 13 health deficiencies (the West Virginia average is 11.7, the national average 9.2).
None of its 39 health citations since April 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.76 hours per resident per day, against 3.67 across West Virginia and 3.86 nationally. Registered nurses accounted for 0.77 of those hours.
31.4% of nursing staff left within the year CMS measured (West Virginia average 44.1%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
904/22
1711/23
1305/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 39 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
25D
12E
2F
Potential for minimal harm
0A
0B
0C
May 29, 2025Standard inspection · 13 citations
- F Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on observation, record review and staff interview, the facility failed to use appropriate alternatives prior to installing bed rails and failed to assess each resident for the risk of entrapment from bed rails prior to installation. This failed practice was a random opportunity for discovery and had the potential to affect all residents currently residing in the facility during the Long-Term Care Survey Process. Facility Census: 28. Findings Include: a) Facility Bed Rails An observation on 05/29/25 at 10:00 AM, revealed that all empty beds in the Long-Term Care Unit, and all 28 beds currently occupied by a resident had bed rails installed. The observation revealed that throughout the unit, 4 types of bed rails were being used. During an interview on 05/29/25 at 10:45 AM, The Maintenance Director (MD), stated, Prior to getting a new admit, we do not inspect the beds or anything. [...]
- E Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on record review, and staff interview, the facility failed to notify the Medical Power of Attorney (MPOA) in writing of the transfer to the hospital, and did not provide the bed hold policy for Resident #28. Furthermore, the facility failed to notify the MPOA in writing of the transfer to the hospital, and did not provide the bed hold policy and no notification was sent to the ombudsman for Residents #18, and #10. This failed practice was found true for (3) three of (3) three residents reviewed for hospitalizations during the Long-Term Care Survey Process. Resident identifiers #28, #18, and #10. Facility census: 28.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations and Staff interview the facility failed to ensure foods were probably labelled and discarded when out of date. This failed practice had the potential to affect more than a limited number of residents residing in the facility. Facility Census:
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, resident interviews, and documentation review, the facility failed to maintain a proper infection prevention and control in the environment. Facility census 28.
- E Keep all essential equipment working safely.
Inspectors wroteBased on observation and staff interview, the facility failed to ensure the tray line milk cooler had proper seals to maintain safe temperatures for the milk/juice by holding it under 40 degrees Fahrenheit. This was a random opportunity for discovery and had the potential to affect a limited number of residents residing in the facility. Facility census:
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation and Staff interview the facility failed to ensure residents who room together were served lunch in a dignified manner, by not surveying meals at the same time. This was a random opportunity for discovery and had the potential to affect more than a limited number of residents residing in the facility. Resident identifier: #2, #20 Facility Census:
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation and staff interview, the facility failed to ensure privacy and confidentially during medication administration. Facility Census: 28. Findings Include: a) Computer on the Medication Cart On 05/28/25 at 4:34 PM, an observation of the medication cart sitting in the corridor by the elevators was unlocked and the computer screen was left unlocked. Licensed Practical Nurse (LPN) #34 was sitting in the employee lounge. There was no line of sight between LPN #34 and the medication cart. LPN #34 stated, I was just getting a drink. On 05/28/25 at 4:36 PM, the Director of Nursing (DON) was notified and stated, the medication cart and the computer should be locked.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on Record review and staff interview the facility failed to provide an accurate MDS diagnosis of Parkinsonism. This was found to be true for one (1) of 15 residents whose Minimum Data Set (MDS) was reviewed during the Long Term-Care Survey Process. Resident Identifier:
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on record review and staff interview, the facility failed to provide an accurate Pre-admission Screening and Resident Review (PASARR) containing all diagnoses for Resident #22 and #23. Resident identifiers: #22 and #23. Facility Census: 28.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review, staff interview, and resident interview the facility failed to develop or implement a care plan related to nutrition and diagnoses. This failed practice was found true for toe (2) of 15 residents whose care plan were reviewed during the Long Term-Care Survey process. Resident identifiers: #23 and #26. Facility census:
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation and staff interview, the facility failed to maintain the environment of which it had control over to remain free of accident hazards due to the medication cart being unlocked. Facility Census: 28. Findings Include: a) Medication Cart On 05/28/25 at 4:34 PM, an observation of the medication cart sitting in the corridor by the elevators was unlocked and the computer screen was left unlocked. Licensed Practical Nurse (LPN) #34 was sitting in the employee lounge. There was no line of sight between LPN #34 and the medication cart. LPN #34 stated, I was just getting a drink. On 05/28/25 at 4:36 PM, the Director of Nursing (DON) was notified and stated, The medication cart and the computer should be locked.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on record review, resident representative interview and staff interview, the facility failed to document all meal intake percentages for Resident #26, who was identified with weight loss. This was true for one (1) of two (2) residents reviewed under the care area of nutrition. Resident identifier: #26. Facility Census: 28. Findings Include: a) Resident 26 On 05/27/25 at 4:34 PM, an interview was held via telephone with Resident #26's representative. The representative stated, She is not eating well .I'm concerned. She dislikes eggs. On 05/28/25 at 7:56 PM, a record review was completed for Resident #26. The review of meal percentages from 04/08/25 through 05/28/25 found no documentation for the following dates: [...]
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on resident interview, record review and staff interview, the facility failed to offer a pneumococcal vaccination to Resident #18. This was true for one (1) of five (5) residents reviewed under the care area of infection control. Resident Identifier: #18. Facility Census: 28. Findings Include: a) Resident #18 On 05/27/25 at 1:30 PM, Resident #18 asked, are you here to bring me my pneumonia shot? The resident was admitted to the facility on [DATE] and no documentation was found listing any immunizations the resident had received. On 05/29/25 at 11:25 AM, the Director of Nursing (DON) was interviewed regarding the pneumococcal vaccination for Resident #18. The DON stated, we have ordered them .but they haven't came in yet .the resident was not offered a pneumococcal vaccination since she has been here.
November 1, 2023Standard inspection · 17 citations
- F Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on observation and staff interview, the facility failed to ensure licensed nurse staffing information based on payroll information was accurately reported to the Centers for Medicare and Medicaid Services (CMS.) This has the potential to affect all residents at the facility. Facility census: 26.
- E Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on observation, policy review, resident council meeting and staff interview the facility failed to make grievances forms accessible to all residents and/or residents family/representatives residing in the facility. This had the potential to affect more than a limited number of residents living in the facility. Facility census: 26.
- E Provide activities to meet all resident's needs.
Inspectors wroteBased on record review, Resident Council meeting and staff interviews, the facility failed to implement an ongoing resident centered activities program designed to meet the interest of and support the physical, mental and psychosocial well-being of each resident. This was a random opportunity for discovery. This had the potential to affect more than a limited number of residents residing in the facility. Facility Census: 26 Findings Included: a) Activity Program During the Resident Council Meeting held on 10/31/22 1:16 PM, the residents group was asked the question, Are you satisfied with your involvement in group activities? The following concerns were voiced? The residents replied: -We only have group activities every other weekend. -We get packets to do on the weekends, they call that group activities. -Nothing to do in the evenings, we eat dinner and go to bed. [...]
- E Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on record review and staff interview, the facility failed to have documentation to support ongoing communication, coordination and collaboration between the nursing home and the dialysis center for one (1) of one (1) Resident reviewed for the care area of dialysis. In addition, there was no evidence to support an ongoing assessment of the resident's condition and monitoring for possible complications before and after dialysis treatments received at a certified dialysis facility. Resident identifier: 23. Facility census: 26.
- E Post nurse staffing information every day.
Inspectors wroteBased on record review and staff interview the facility failed to ensure nurse staffing information was posted on a daily basis. This was a random opportunity for discovery and has the potential to affect all residents at the facility. Facility census: 26.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and staff interview the facility failed to maintain proper infection control standards during wound care. This failed practice was a random opportunity for discovery and had the potential to affect only a limited number of fesidents. Resident identifier: #79. Facility census: 26.
- E Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on record review and staff interview the facility failed to administer and complete pneumococcal vaccines series for three (3) of five (5) residents reviewed for immunizations. This failed practice had the potential to affect more than a limited number of residents. Resident identifiers: #23, #2 and #24. Facility census: 26.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation and staff interview, the facility failed to ensure a dignified dining experience for Resident #1. This was a random opportunity for discovery. Resident identifier: #1. Facility census: 26.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation and staff interview the facility failed to ensure a call light device was always accessible to Resident #12. This failed practice was a random opportunity for discovery and had the potential to affect a limited number of Residents. Resident identifier: #12. Facility census: 26.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and staff interview, the facility failed to provide residents with a safe, clean, comfortable, and homelike environment. Ceiling tiles were observed to be stained in three (3) resident rooms, a resident lounge area and an office. This failed practice was a random opportunity for discovery and had the potential to only affect a limited number of residents. Resident identifiers: #24, #27, #18. Facility census: 26.
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on record review and staff interview, the facility failed to ensure appropriate information was communicated to the receiving hospital to ensure a safe and effective transition of care. This was true for one of three (3) hospitalizations reviewed during the long-term care survey process. Resident identifier: Resident #279. Facility Census: 26.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on record review and staff interview, the facility failed to ensure one (1) of two (2) residents reviewed for the care area of pre-admission screening and resident review (PASARR) were referred for a Level II screening when a serious mental disorder was evident. Resident identifier: #23. Facility census: 26.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on record review and staff interviews, the facility failed to ensure the resident's Pre admission Screening and Resident Review (PASARR) reflected pre-admission diagnoses for one (1) of two (2) residents reviewed for the category of PASARR. Resident #279 was diagnosed with Bipolar Disorder. Resident identifier #279. Census 26. Findings Included: a) Resident #279 Record review, on 11/01/23 at 9:25 AM, of Resident # 279 medical record revealed admitting diagnoses included the following: Bipolar disorder current episode depressed, severe, with psychotic features. Further review of the medical record revealed a PASARR dated 08/03/23, Section 30 titled Current Diagnosis, was coded None. Further record review revealed an Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 09/12/23 Section I titled Active Diagnosis was coded Bipolar. [...]
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and staff interview the facility failed to implement care plans for three (3) of 26 Residents whose care plans were reviewed during the long-term care survey process. Resident #17's care plan was not implemented for nutritional needs. Resident #23's care plan was not implemented for a receiving dialysis services. Resident #27's care plan was not implemented for fall prevention. Resident identifiers: #17, #23, and #27. Facility census: 26.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on staff interview and record review, the facility failed to revise the care plan after Resident #1's dentures were lost. This was true for one (1) of fifteen residents whose care plans were reviewed during the long-term care survey. Resident identifier: #1. Facility census: 26.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review and staff interview, the facility failed to ensure a resident receiving oxygen had a physician's order for usage. This was found for one (1) of one (1) Resident reviewed for respiratory care. Resident identifier: #20. Facility census: 26.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observation, record review, and staff interview the facility failed to administer an extended-release medication within the appropriate guidelines for Resident #1. This failed practice was a random opportunity for discovery and had the potential to affect only a limited number of Residents. Resident identifier: #1. Facility census: 26.
April 20, 2022Standard inspection · 9 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and staff interview the facility failed to properly store food in a safe and sanitary manner in accordance with the professional standards for food service safety. The foods stored in the kitchen and nourishment room were not labeled correctly and foods were not discarded when expired. The failed practice had the potential to affect more than a limited number of residents currently receiving nutrition from the facility's kitchen. Facility Census: 33 Findings Included: a) Kitchen An initial tour of the kitchen with the Certified Dietary Manager (CDM) beginning on 04/18/22 at 11:20 AM found the following failed practices: [...]
- E Report COVID19 data to residents and families.
Inspectors wroteBased on medical record review and staff interview, the facility failed to inform all residents, their representatives, and families by 5:00 PM the next calendar day following the occurrence of a single confirmed COVID-19 infection. This was true for three (3) of three (3) residents reviewed for COVID-19 notification. Resident identifiers: #15, #19, #27. Facility census: 33.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on medical record review and staff interview the facility failed to notify a resident representative of a change in condition. This was discovered for one (1) of four (4) residents reviewed for the care area of accidents during the Long-Term Care Survey Process. Resident # 25 had a fall on 03/18/22 and the resident representative was not contacted. Resident identifier: #25 Facility census:
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on medical record review and staff interview the facility failed to accurately complete a Minimum Data Set (MDS) assessment for Resident #25 in the area of restraints and alarms. This was found for one (1) of fourteen MDS assessments reviewed during the Long-Term Care Survey Process. Resident identifier: #25 Facility census: 33.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on medical record review and staff interview the facility failed to develop an accurate comprehensive person-centered care plan for a resident receiving respiratory services. This was discovered for one (1) of fourteen care plans reviewed during the Long-Term Care Survey Process. The intervention for respiratory care for Resident #9 did not have the correct liters per minute of oxygen to be administered via a nasal canula. Resident identifier: # 9 Facility census:
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on medical record review and staff interview the facility failed to revise a care plan in the area of fall risk. This was discovered for one (1) of fourteen care plans reviewed during the Long-Term Care Survey Process. The care plan for Resident #9 had not been revised to indicate chair and bed alarms were being used daily. Resident identifier: #9 Facility census:
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on medical record review and staff interview, the facility failed to ensure the resident's environment was as free from accident hazards as possible. The medication cart was observed to be unlocked and unattended in the hallway. This was a random opportunity for discovery that had the potential to affect a limited number of residents. Facility census: 33.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation and staff interview, the facility failed to ensure oxygen therapy was administered in accordance with professional standards of practice. Resident #134's oxygen tubing and humidification bottle were not dated when changed. This was a random opportunity for discovery. Resident identifier: #134. Facility census: 33.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on medical record review and staff interview, the facility failed to ensure residents were assessed for pneumococcal vaccination status and offered vaccination if appropriate. This was true for one (1) of five (5) residents reviewed for influenza and pneumonia vaccinations. Resident identifier #25. Facility census: 33.
Fire safety inspections
10 fire safety citations on file: 6 on May 29, 2025, 3 on November 1, 2023, 1 on April 20, 2022.
Every fire safety citation10 citations
- C Construct fire resistant interior walls.
- C Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- C Install corridor and hallway doors that block smoke.
- C Have properly installed electrical wiring and gas equipment.
- C Have simulated fire drills held at unexpected times.
- C To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- C To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- C Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- C Provide properly protected cooking facilities.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | West Virginia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.76 | 3.67 | 3.86 |
| Registered nurses | 0.77 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.43 | 3.17 | 3.42 |
| Nurse aides | 2.37 | ||
| Licensed practical nurses | 0.61 | ||
| Nursing staff turnover (share who left in a year) | 31.4% | 44.1% | 45.8% |
| Registered nurse turnover | 28.6% | 42.3% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.74 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.89 on weekdays and 3.43 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.21 in April to June 2025 to 3.76 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.76 | 0.77 | 3.89 | 3.43 | 0.0% | 0 of 90 | 37 |
| Oct to Dec 2025 | 4.21 | 0.98 | 4.39 | 3.74 | 0.0% | 0 of 92 | 33 |
| Jul to Sep 2025 | 3.65 | 0.86 | 3.81 | 3.25 | 0.0% | 0 of 92 | 36 |
| Apr to Jun 2025 | 4.21 | 0.88 | 4.30 | 4.00 | 0.0% | 0 of 91 | 33 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| West Virginia, Jan to Mar 2026 | 3.56 | 0.67 | 3.75 | 3.08 | 3.9% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | West Virginia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 18.6 | 14.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.9 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.8 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 8.2 | 4.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.7 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.5 | 15.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 8.7 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 34.0 | 13.4 | 15.4 |
Owners and operators
Legal business name: Legal Business Name Not Available.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Ownership data not available |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 10 problems in this area, most recently on May 29, 2025: "Ensure each resident receives an accurate assessment."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 9 problems in this area, most recently on May 29, 2025: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on May 29, 2025: "Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 6 problems in this area, most recently on May 29, 2025: "Provide and implement an infection prevention and control program."
Other nursing homes nearby
- Montgomery General Elderly Care Montgomery, 0.1 mi · 3 of 5 stars · 28 citations
- Glasgow Hills of Journey Glasgow, 5.4 mi · 2 of 5 stars · 94 citations
- Ansted Center Ansted, 12.9 mi · 2 of 5 stars · 41 citations
- Marmet Center Marmet, 13.1 mi · 1 of 5 stars · 70 citations
- Fayetteville Healthcare Center Fayetteville, 15 mi · 4 of 5 stars · 40 citations
- Hidden Valley Center Oak Hill, 17.2 mi · 1 of 5 stars · 59 citations
- Charleston Healthcare Center Charleston, 17.7 mi · 3 of 5 stars · 71 citations
- Meadowbrook Acres Charleston, 18.8 mi · 3 of 5 stars · 53 citations
West Virginia contacts for a concern about a nursing home
These are the official offices in West Virginia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: West Virginia Office of Health Facility Licensure and Certification, Nursing Home Program, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: West Virginia Long-Term Care Ombudsman Program, Legal Aid of West Virginia, 1-800-834-0598. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: OHFLAC Health Care Facility Lookup, where West Virginia publishes its own records on licensed homes.
Common questions
- What is Montgomery General Hospital's Medicare star rating?
- CMS rates Montgomery General Hospital 2 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Montgomery General Hospital get at its last inspection?
- 13 health deficiencies at the standard inspection on May 29, 2025. The West Virginia average is 11.7.
- Has Montgomery General Hospital been fined?
- CMS lists no fines in the last three years.
- Does Montgomery General Hospital accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Montgomery General Hospital?
- CMS lists 1 owner or manager. Legal business name: Legal Business Name Not Available.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.