Home / West Virginia / Marmet
Marmet Center
One Sutphin Drive, Marmet, WV 25315 · Kanawha County · (304) 949-1580
90 certified beds, about 87 residents a day · For profit - Corporation · Medicare and Medicaid since 1996
CMS Care Compare ratings, data as of September 1, 2026 · CCN 515146 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 22, 2026, inspectors cited 14 health deficiencies (the West Virginia average is 11.7, the national average 9.2).
Of 70 health citations since March 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $72,205 in the last three years; the largest was $72,205, and the latest is dated July 8, 2024.
Nurses and nurse aides worked 3.24 hours per resident per day, against 3.67 across West Virginia and 3.86 nationally. Registered nurses accounted for 0.52 of those hours.
30.6% of nursing staff left within the year CMS measured (West Virginia average 44.1%).
CMS links it to Genesis Healthcare, an affiliated group of 184 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 70 health citations on file.
April 22, 2026Standard inspection, Complaint inspection · 14 citations
- F Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Inspectors wroteBased on record review and staff interview, the facility failed to designate a qualified Infection Preventionist. This deficient practice had the potential to affect all residents residing in the building. Facility Census: 88.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review, resident interview, and staff interview. The facility failed to develop and implement a comprehensive care plan for activities. This was found during the Long Term Care Annual Survey process. (Facility census 88) (Resident indicators, #2, and #12.) c1) Resident #69 - AIMS The facility's policy titled, Behaviors: Management of Symptoms, with an effective date of 08/01/99 and a revision date of 09/15/25, stated the Abnormal Involuntary Movement Scale (AIMS) would be completed per nursing schedule for patients receiving antipsychotic medications. Review of Resident #69's comprehensive care plan showed the following focus, Resident is at risk for complications related to the use of psychotropic drugs for schizophrenia. Antipsychotic and antidepressant medications. The focus was initiated on 09/23/19 and revised on 01/11/24. [...]
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review, staff interviews, and policy review the facility failed to provide care and services within accepted standards of practice. Timely and consistent Abnormal Involuntary Movement scale (AIMS) assessments were not completed, and they failed to monitor peripheral intravenous (IV) access. This deficient practice applied to five (5) four of (5) five residents reviewed for unnecessary medication and (1) one of (1) one residents for antibiotic usage during the Long-Term Care Survey Process. Resident identifiers: #76, #69, #56. Facility Census: 88. Findings Include: a) Resident #76 A record review on 04/21/26 at 10:41 AM, showed Resident #76 was prescribed Zyprexa from 07/10/23 to 09/20/25. Further record review found that the only AIMS assessment completed for Resident #76 was on 01/10/24. [...]
- E Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on record review and staff interview, the facility failed to document the percentage of a house supplement a resident consumed when that resident was experiencing weight loss. This deficient practice had the potential to affect one (1) of seven (7) residents reviewed for the care area of nutrition. Resident Identifier: #29. Facility Census: 88.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, record review and staff interview, the facility failed to store and label medications within accepted standards of care. A multi-use vial of Purified protein derivative (PPD) was not dated when accessed. Multi-use insulin pens were not discarded when they expired and were not dated when they were first opened. These deficient practices were discovered during investigation for the medication storage and labeling facility task. Resident Identifiers: #59, #44, #32, and #6. Facility census: 88.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, resident interviews and staff interview. The facility failed to ensure meals were served in an appealing manner for residents to consume. This was found during the Annual Long Term Care survey. (Resident indicators # 2,16, 24,and47) (Facility census 88)
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, and staff interviews. The facility failed to ensure meals were served in a sanitary manner to prevent potential foodborne illness, and that equipment was kept clean. This was found during the Annual Long Term Care Survey and had the potentail to affect all residents who received nutrition from the kitchen. Facility Census: 88.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, and staff interview, the facility failed to maintain an infection prevention and control program designed to help prevent the development and transmission of communicable diseases and infections. The facility failed to perform appropriate infection surveillance, which had the potential to affect more than a limited number of residents. Also, the facility failed to ensure enhanced barrier precautions were followed during one (1) of one (1) dressing change observations. Additionally, the facility failed to store bedpans appropriately. This was a random opportunity for discovery. Resident Identifiers: #42 and #30. Facility Census: 88.
- D Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Inspectors wroteBased on record review, resident interviews, and staff interviews, the facility failed to ensure residents had a choice in room assignments and that they were notified of the room change in a timely manner. This failed practice was found true for (1) one of (4) four residents reviewed for choices during the Long-Term Care Survey Process. Resident identifier #63. Facility Census: 88. Findings Include:a) Resident #63A review on 04/23/25 at 10:00 AM, of the facilities room moves for the last month, revealed that (8) eight residents had room changes indicated as clinical need. Further record review showed that Resident #63 who has a Brief Interview for Mental Status (BIMS) of 14, was moved from room A3 B to room D32 A.During an interview on 04/22/26 at 11:20 AM, Resident #63 stated, I was not told the reason my room was changed. [...]
- D Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Inspectors wroteBased on record review, and staff interviews the facility failed to document behavioral monitoring and the effectiveness of non-pharmacological interventions for Resident #69, who was receiving psychotropic medications. Additionally, the facility failed to ensure Resident #10 was not overly medicated, which caused drowsiness and restraint. This failed practice was found true for one (1) of five (5) residents reviewed for unnecessary medications during the Long-Term Care Survey Process. Resident identifier: #69. Facility Census: 88. a) Resident #69 The facility's policy titled, Behaviors: Management of Symptoms, with effective date 08/01/99 and review date 09/15/25, stated as follows: - Staff will observe and monitor for behavioral symptoms and document these symptoms in the medical records. - Individualized, person-centered, non-pharmacologic interventions would be implemented. [...]
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and staff interview, the facility failed to ensure complete and accurate Minimum Data Set (MDS) assessments. This deficient practice had the potential to affect one (1) of three (3) residents reviewed for the care area of resident assessment and one (1) of five (5) residents reviewed for the care area of unnecessary medications. Resident Identifiers: #7 and #69. Facility census: 88.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, record review, and staff interview the facility failed to ensure that the administration of enteral nutrition is consistent with and follows physician orders. This failed practice was found true for (1) one of (2) residents reviewed for the care area of tube feeding during the Long-Term Care Survey Process. Resident identifier #59. Facility Census: 88. a) Resident #59A record review on 04/19/26 at 11:30 PM, revealed an order for Resident #59 that read as follows:One time a day Isosource 1.5 @60ml/hr X18 hrs. Volume 1080ml. Instructions for the 18-hour tube feeding were to start at 12:00 PM, and end at 6:00 AM.An observation on 04/19/26 at 12:10 PM, found Resident #59 asleep in bed. No tube feeding was being administered. [...]
- D Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Inspectors wroteBased on observation, record review, and staff interview, the facility failed to ensure a resident received double entree portions as ordered by the facility. This was a random opportunity for discovery. Resident Identifier: #69. Facility Census: 88.
- D Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on record review and staff interview, the facility failed to administer COVID-19 vaccinations in accordance with professional standards of care. This deficient practice had the potential to affect one (1) of five (5) residents reviewed for the care area of COVID-19 vaccination. Resident Identifier: #1. Facility Census: 88.
January 30, 2026Complaint inspection · 1 citation
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on interviews conducted and observation, the facility failed to maintain a safe, functional, sanitary, and comfortable environment. This practice had the potential to affect more than an isolated number of residents. Facility census 89.
June 25, 2025Complaint inspection · 2 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, document review, and staff interviews, the facility failed to ensure they stored food in accordance with professional standards for food quality. The facility failed to maintain proper refrigerator temperatures of the refrigerator located in the Rehab pantry room. This deficiency has the potential to affect more than an isolated number of residents, staff and visitors within the Facility census: 84.
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation and staff interviews, the facility failed to maintain a sanitary environment related to gnats and a damaged countertop located in the Rehab pantry room. This deficiency has the potential to affect more than an isolated number of residents. Facility census: 84.
February 3, 2025Complaint inspection · 5 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, policy review and staff interview the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. This had the potential to affect more than an isolated number of residents. Facility census: 88. Findings Include: a) Upon entry of the facility on 02/03/25 there was a sign in place on the main entrance door that indicated the facility was in a COVID outbreak. This was confirmed with the Administrator. On 02/03/25 at 12:20 PM Nurse Aides #40 and #51 were seen on C Hall with their N-95 mask off their face and down under their chin. According to the facility policy for Infection Control (IC405 COVID-19) revision date of 07/01/24 under General Standard Precautions: [...]
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, record review, resident interview and staff interview the facility failed to provide a dignified and respectful existence for Resident #84. This was true for one (1) resident of one (1) residents reviewed during the survey process. Resident identifier: #84. Facility census: 88.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review and staff interview, the facility failed to report two (2) changes in conditions for reasonable suspicion of a crime to the appropriate State agencies for Resident #84. This was true for one (1) of one (1) residents reviewed during the survey process. Resident identifier: #84. Facility Census: 88.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and staff interview the facility failed to obtain a Physicians order to place a resident on one-on-one observation status. There was also no indication the facility updated the physician when the resident refused to go out for evaluation. These issues were found for one (1) of one (1) residents reviewed. Resident identifier: #84 Facility census: 88 Findings Include a) Resident #84 On 01/17/25 at 6:00 PM the facility placed Resident #84 on a one-on-one observation status due to behavior. This continued to be in place as of 02/03/25 at the time of the complaint investigation. The incident on 01/17/25 was related to resident trashed his room, kicking heater, letting water run in his sink trying to flood room, cursing, throwing razors all over his room. [...]
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and staff interview, the facility failed to maintain accurate and complete medical records for Resident #84. This was true for one (1) of one (1) residents reviewed during the survey. Resident identifier: #84. Facility Census: 88. Findings Include: a) Resident #84 On 02/03/25 at 10:00 AM, a record review was completed for Resident #84. The review found the [NAME] Virginia (WV) Physician Order for Scope of Treatment (POST) form did not have documentation of the preparer's signature or date. On 02/03/25 at 10:10 AM, the Administrator stated, We will get this corrected.
December 18, 2024Standard inspection · 17 citations
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation and staff interview, the facility failed to ensure the resident environment over which it had control was as free from accident hazards as possible when a medication cart was left unlocked and unattended and razors were found at the bedside. This was a random opportunity for discovery. This deficient practice had the potential to affect more than a limited number of residents. Resident identifiers: #69 and Facility. Facility Census:
- E Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on record review and staff interview, the facility failed to ensure the pharmacist completed monthly medication regimen reviews and that the physician addressed recommendations made by the pharmacist. This deficient practice had the potential to affect three (3) of five (5) residents reviewed for the care area of unnecessary medications. Resident identifiers: #34, #16, #54. Facility census: 89.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and staff interview, the facility failed to store medications in accordance with professional standards of practice. Multi-use vials of medications stored in the D hallway med cart were past the manufacturer's expiration dates. Additionally, insulin pens for three (3) residents were not dated when first accessed. These were random opportunities for discovery during the medication storage and labeling facility task investigation. Resident identifiers: #390, #34, #7. Facility census: 89.
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, policy review, and staff interview the facility failed to follow the menus by not providing the appropriate serving size to residents. This failed practice was a random opportunity for discovery and had the potential to affect more than a limited number of residents during the Long-Term Care Survey Process. Facility Census 89. Findings Include: a) Food service in the Alzheimer's unit A dining observation on 12/15/24 at 12:30 PM, in the Alzheimer's unit, revealed that the Activity Directory (AD) was in a kitchen area fixing the plates for the lunch meal for the residents on that unit. Further observation revealed that the AD was serving the turkey with a mouth sized fork, serving the stuffing with a spatula, and serving the peas with a ladle. During an interview on 12/15/24 at 12:32 PM, the AD stated, I don't have the right size utensils over here. [...]
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and policy review the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. This was a random opportunity for discovery and had the potential to affect more than a limited number of residents during the Long-Term Care Survey Process. Facility Census 89. Findings Include: a) Alzheimer's unit refrigerator The initial tour of the Alzheimer's unit on 12/15/24 at 11:44 AM, revealed a kitchen area with a refrigerator that had 14 apple crisp in it on a tray with no date. During an interview on 12/15/24 at 11:45 AM, Licensed Practical Nurse (LPN) #33 stated, I am not sure when the Apple crisp was put in here. Maybe this morning. I really don't know. LPN #33 confirmed that the apple crisp did not have a date on them. [...]
- E Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Inspectors wroteBased on record review, staff interview, and observation the facility failed to operate and provide services in compliance with all applicable Federal, State, and local laws, regulations and codes by not ensuring staff serving food had a food handlers card. This failed practice was a random opportunity for discovery and had the potential to affect more than a limited number of residents. Facility Census 89. Findings Include: a) Food Handlers Card A dining observation on 12/15/24 at 12:30 PM, in the Alzheimer's unit, revealed that the Activity Directory (AD) was in a kitchen area fixing the plates for the lunch meal for the residents on that unit. During an interview on 12/15/24 at 12:32 PM, the surveyor asked the AD if she had a food handlers card. The AD replied, No, I do not. [...]
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and staff interview, the facility failed to ensure medical records were complete and accurate. This deficient practice had the potential to affect two (2) of 26 residents in the long-term care survey sample. Resident #34's skilled nursing evaluations were inaccurate in the area of genitourinary status. Resident #10's Physician Orders for Scope of Treatment form was not signed by the resident's representative. Resident identifiers: #34, #10. Facility census: 89.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review and staff interview, the facility failed to implement Enhanced Barrier precautions in accordance with professional standards of care and the facility's policies and procedures. These were random opportunities for discovery that had the potential to affect more than a limited number of residents. Resident identifiers: #22, #37. Facility census: 89.
- E Keep all essential equipment working safely.
Inspectors wroteBased on observation, staff interview, and policy review the facility failed to maintain all electrical equipment in safe operating condition. This failed practice was a random opportunity for discovery and had the potential to affect more than a limited number of residents. Facility census 89.
- E Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observation and staff interview the facility failed to ensure a physical environment with an effective pest control program. Observations were made of gnats in two (2) different resident rooms. Room identifiers: #A01, #B11. Facility census: 89.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on record review and staff interview the facility failed to ensure a resident's Preadmission Screening and Resident Review (PASARR) reflected the pre admission diagnoses sheet for schizophrenia and anxiety disorder, This was true for one (1) of three (3) PASRR's reviewed. Resident identifier: #37. Facility Census: #89.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and staff interview, the facility failed to develop a comprehensive care plan in the area of anticoagulant medication for one (1) of five (5) residents reviewed for the care area of unnecessary medications. Resident identifier: #34. Facility census: 89.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on resident interview, family interview, record review, and staff interview, the facility failed to provide oral care to a dependent resident. This deficient practice had the potential to affect one (1) of four (4) residents reviewed for the care area of activities of daily living. Resident identifier: #69. Facility census: 89.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and staff interview the facility failed to follow physician's orders to obtain weights on a weekly basis and to apply a hand splint. This was true for two (2) of twenty six (26) residents reviewed in the survey sample. Resident identifier #6, #58. Facility Census: #89. a) Resident #6 On 12/17/24 at 10:02 AM record review shows a Physician's order dated 12/10/24 for weekly weights X's four (4) weeks due to weight loss. Review of the documented weights show the facility did not get a weight until 12/16/24. On 12/18/24 at 10:02 AM it was confirmed with the Director of Nursing and the Clinical Resource Nurse #96, who agreed that the weight should have been obtained on 12/10/24 or 12/11/24, depending on the time the order was placed. b) Resident #58 On 12/15/24 at 12:53 PM during an interview with Resident #58 it was observed that her right hand was severely contracted. [...]
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on record review and staff interview the facility failed to ensure the residents maintained acceptable parameters of nutrition to prevent weight loss, by not documenting accurate meal intakes. This failed practice was found true for (1) one of (4) four residents reviewed for nutrition during the Long-Term Care Survey Process. Resident identifier #82. Facility Census 89. Findings Include: a) Resident #82 A record review on 12/15/24 at 3:44 PM, revealed that Resident #82 had the following weights recorded since 09/06/24: 11/28/24-108.8 Pounds (Lbs) 11/26/24 -110.0 Lbs 11/19/24 -110.0 Lbs 11/11/24 -110.0 Lbs 11/7/24 -110.2 Lbs 11/1/24-116.0 Lbs 11/1/24-116.0 Lbs 10/28/24 -115.6 Lbs 10/21/24-116.0 Lbs 10/14/24-118.6 Lbs 10/7/24-120.4 Lbs 9/30/24-122.6 Lbs 9/25/24-122.8 Lbs 9/6/24-140.8 Lbs This averaged out to 22.73% percent weight loss in (2) two months. [...]
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on record review and staff interview, the facility failed to monitor and treat pain in occurrence with professional standards of practice. This deficient practice had the potential to affect one (1) of five (5) residents reviewed for the care area of unnecessary medications. Resident identifier: #34. Facility census: 89.
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on observation, resident interview and staff interview the facility failed to ensure residents special dietary requirements including preferences were met. This failed practice was a random opportunity for discovery during the Long-Term Care Survey Process. Resident identifier #54. Facility Census 89. Findings Include: a) Resident #54 An observation, on 12/15/24 at 1:04 PM, of Resident #54 eating lunch revealed that Resident #54 was served turkey, stuffing, and peas. Further observation revealed a meal ticket that indicated Resident #54 was to receive a chicken sandwich, lettuce and tomato, chef salad and a baked potato. During an interview on 12/15/24 at 1:04 PM, Resident #54 stated, I am supposed to get a salad. I don't always like what they give me but I try to eat it. During an interview, on 12/15/24 at 1:06 PM, Dietary Aide #30 stated, We don't have the chicken sandwich. [...]
November 13, 2024Complaint inspection · 3 citations
- E Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on record review, resident interview and staff interview, the facility failed to effectively make prompt efforts to resolve grievances made by the residents. This failed practice was a random opportunity for discovery and had the potential to affect more than a limited number of residents living in the facility during the survey process. Facility Census 85.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, record review, staff interview and resident interview, the facility failed to ensure that it maintained an environment that allowed the residents to receive care and services safely and that the physical layout of the facility maximizes residents independence and does not pose a safety risk. This failed practice was a random opportunity for discovery during the survey process. Resident identifier: #80. Facility Census 85. Findings Included: a) Resident #80 An observation on 11/11/24 at 3:30 PM, found in Resident #80's personal bathroom a hole in the wall on the right side of the sink at the bottom of the wall. Further observation of Resident #80 pulling up to his sink in his wheelchair to wash his hands revealed that he could not get up to the sink properly without putting his foot through the sheet rock. [...]
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and staff interview, the facility failed to obtain neurological checks for three (3) unwitnessed falls. Resident identifier: #80 Facility Census: #85. Findings Included: Record review on 11/12/24 at 9:15 AM found that Resident #80 has had three (3) unwitnessed falls. They were on 06/03/24, 08/17/24 and 08/28/24. According to the change in condition supplied by the facility, they were all unwitnessed falls. According to the Falls Management Policy #NSG215 (5) Post Fall Management: 5.3 Any patient who has a fall unwitnessed by staff will be observed for neurological abnormalities by performing neurological check, per policy According to the Neurological Evaluation Policy #NSG204 . Neurological evaluations will be performed as indicated or ordered. [...]
July 8, 2024Complaint inspection · 3 citations
- J Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and staff interview the facility failed to ensure one (1) of seven (7) residents did not receive doses of medications that had errors in the dose ordered by the physician assistant. Resident #201 received a larger dose of morphine sulfate than what the physician assistant intended to prescribe. This created an immediate jeopardy situation. Resident identifier: #82. Facility census: 82.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and staff interview the facility failed to ensure the resident environment was clean, comfortable and homelike. Issues such as black marks, scuffs and pealing paint was found with the interior of the facility (doors, walls,) were found on three (3) of the four (4) hallways of facility. There were also issues with scuffs, black marks and pealing paint on the doors near the nursing station. Facility census: 82.
- E Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Inspectors wroteBased on medical record review and staff interview the facility failed to ensure three (3) residents had been seen by a physician at least once every 30 days for the first 90 days after admission, and at least once every 60 thereafter. Resident identifiers: #28, #72, and #44. Facility census: 82.
April 10, 2024Complaint inspection · 2 citations
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and resident and staff interview, the facility failed to provide a safe, clean, homelike environment for Resident #3, 54, 50, 46, 58, and 36. This was a random opportunity for discovery. This has the potential to affect more than a limited number of residents. Resident identifiers: 3, 54, 50, 46, 58, 36. Room identifiers: B10, B14, C26, D31. Facility census: 88.
- E Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on record review and staff interview the facility failed to provide accurate one (1) resident was provided to the extent possible acceptable parameters of nutrition. Resident identifier: #2. Facility Census:
December 19, 2023Complaint inspection · 6 citations
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and staff interview, the facility failed to provide a safe, clean, and homelike environment for Room #D32 which had trash and food laying on the floor, Room #D37 was noted with two (2) dirty and stained nightstands and a soiled blanket with a dry, brown substance on the bed in room [ROOM NUMBER]. The facility's sit to stand lifts were also observed dirty. These were random opportunities of discovery. Facility census: 83.
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and staff interview the facility failed to administer medications within the physician ordered time frames. Resident # 2, Resident # 27 and Resident #46 had medications administered late on multiple occasions during the month of 12/2023. This was true for three (3) of three (3) residents reviewed for medication administration during a complaint survey. Resident Identifiers: #2, #27, and #46. Facility Census: 83. Findings Included: a) Resident #27 A review of Resident #27's medication administration audit report for the month of 12/2023 found on the following occasions Resident #27 medication was administered more than one (1) and one (1) half hour past the scheduled time of administration: -- Insulin Sliding Scale was scheduled for 11:30 am on 12/03/23 and was not administered until 4:32 PM this was five (5) hours and two (2) minutes late. [...]
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review, observation and staff interview the facility failed to implement care plans for one (1) of three (3) Residents whose care plans were reviewed during the long-term care complaint survey process. Resident # 2's care plan was not implemented for placing a radio in closer reach on the left side. Resident identifier: #2. Facility census: 83.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, resident interview and staff interview, the facility failed to ensure respiratory care was provided according to professional standards of practice. These were random opportunities of discovery. Resident Identifier: #2, #76, #28 and #1. Facility Census: 83. Findings Included: a) Resident #2 On 12/19/23 at 9:24 AM, an observation was made of Resident #2's nebulizer mask laying on the nightstand without being in a respiratory bag. On 12/19/23 at 9:25 AM, Licensed Practical Nurse (LPN) #13 was notified and confirmed the nebulizer mask was not stored correctly. LPN #13 stated, I will get a respiratory bag. On 12/19/23 at 10:00 AM, the Director of Nursing (DON) and the Administrator were notified and confirmed the nebulizer mask should have been placed in a respiratory bag. [...]
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, record review and staff interview the facility failed to establish a system that determines drug records are in order and an account of all controlled drugs is maintained and periodically reconciled. The facility had controlled substances that had been removed from the medication card and was then taped back into the medication card on two separate medication carts. Also for Resident # 27 his tramadol, a controlled substance was signed out on the Controlled Substance log but was not documented as given on the Medication Administration Record (MAR). These failed practices have the potential to affect more than a limited number of residents. Resident Identifier: #27, #36 and # 75. Facility Census: 83. Findings Included: a) Medication cart for the A hall and D hall. [...]
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, resident interview and staff interview, the facility failed to maintain appropriate infection control standards for the disposal of soiled linens in Rooms #D38 and #D32, the storage of a wash basin in Room #C26, the storage of a urinal in Room #C25, and in Room #D31 the storage of a used bed pan. These were random opportunities for discovery. Facility Census: 83. Findings Included: a) Room D38 On 09/19/23 at 9:30 AM, an observation was made of soiled linen in Room #D38 which was in two (2) clear plastic bags left open and untied sitting in floor of the room by the bathroom. Resident #76 stated, Those are from when they cleaned us up. On 09/19/23 at 9:35 AM, Licensed Practical Nurse (LPN) #13 was notified and confirmed the soiled linen bags should have been tied up and removed from the room. [...]
September 20, 2023Complaint inspection · 3 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, staff interview and random opportunities of discovery, the facility failed to maintain appropriate infection control standards for linen storage and disposal of dirty linen. These were random opportunities for discovery. Facility Census: 83. a) B Hall Linen On 09/19/23 at 1:23 PM, two (2) linen carts were observed on B Hall with the doors open and uncovered. Currently, there is one (1) COVID-19 positive resident residing on this hall. On 09/19/23 at 1:27 PM, two (2) dirty hand towels were observed laying on the floor of room B18. On 09/19/23 at 1:26 PM, Licensed Practical Nurse (LPN) #22 confirmed the two (2) linen carts were not covered and the doors were open. LPN #22 also confirmed the dirty linen was laying on the floor in room B18. LPN #22 stated, Maintanence worked on those carts Friday (09/15/23), I thought they fixed them. [...]
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review and staff interview, the facility failed to revise a care plan for Resident #15 regarding lift status. This was true for one (1) of five (5) residents reviewed during the survey process. Resident Identifiers: Resident #15. Facility Census: 83. Findings Included: a) Resident #15 On 09/19/23 at 11:00 AM, a record review was completed for Resident #15. The review found a lift assessment dated [DATE] indicating the staff should use a gait belt while transferring the resident instead of a mechanical lift. The care plan was reviewed and the new lift status had not been revised to use the gait belt for transfers. On 09/19/23 at 1:00 PM, the Director of Nursing (DON) confirmed the care plan had not been revised. The DON stated, I take full responsibility .I didn't update the care plan but I did do the lift assessment. [...]
- D Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation and staff interview, the facility failed to maintain a safe, functional, sanitary, and comfortable environement for resident #53 and resident #74. This was a random opportunity for discovery. Facility census is 83.
March 16, 2023Standard inspection · 14 citations
- E Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on observation and staff interview, the facility failed to correctly inform and explain to beneficiaries the Centers for Medicare & Medicaid Services (CMS) Form #10055-Skilled Nursing Facility Advanced Beneficiary Notice (SNFABN) when medicare services were ending for three (3) of three (3) residents reviewed for beneficiary notification. Resident identifiers: #59, #41, and #31. Facility census: 87.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, staff interview and policy review the facility failed to provide housekeeping and maintenance services necessary to maintain a sanitary, well-kept resident care area. Resident rooms were absent of clean bed linens, and personalization items that promoted a home-like environment. These failed practices were a random opportunity for discovery and had the potential to affect more than a limited number of residents. Facility census: 87.
- E Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on observation, policy review, resident interview, and staff interview the facility failed to make grievances forms accessible to all residents and resident representatives. This had the potential to affect more than a limited number of residents living in the Memory Unit. Facility census: 87. Finding Included: A review of the facility policy titled Grievance/Concern-Resident/Family with an effective date of 03/01/02 read as follows. .Purpose -To ensure that any resident or resident representative has the right to express a grievance/concern without fear of interference, coercion, discrimination or reprisal in any form. [...]
- E Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on record reviews and staff interviews the facility failed to provide Notices of Transfer to the State Ombudsman. This was discovered for three (3) of three (3) residents reviewed for hospitalizations during the Long-Term Care Survey Process. Residents #59, #77 and #87 were transferred to acute care hospitals, and no Notices of Transfer were provided to the State Ombudsman. Resident identifiers: #59, #77 and #87. Facility census: 87.
- E Ensure staff are vaccinated for COVID-19
Inspectors wroteBased on record review and staff interview, the facility failed to track COVID-19 vaccination status for eight (8) of 149 facility employees. This deficient practice was identified during the infection control facility task and had the potential to affect more than a limited number of residents. Facility census: 87.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on medical record review, policy review and staff interview the facility failed to notify the resident's representative in a timely manner when Resident #77's was transferred to the hospital. This was true for one (1) of three (3) residents reviewed for hospitalizations. Resident Identifier: Resident #77. Facility census: 87. Findings Included: a) Resident #77 A review of a facility policy titled Change in Condition: Notification of with a revision date of 06/01/21 read as follows. POLICY A Center must immediately inform the resident/patient (hereinafter patient), consult with the patient's physician and notify, consistent with his/her authority, the patient's Health Care Decision Maker (HCDM), where there is: [...]
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on record reviews and staff interviews the facility failed to ensure the required information was conveyed to the receiving providers, to ensure a safe and effective transition of care. This was discovered for two (2) of two (2) residents reviewed for the area of hospitalizations during the Long Term Care Survey Process. Resident identifiers: #59 and #87. Facility census: 87.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and staff interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice. The facility failed to obtain laboratory testing as ordered for one (1) of five (5) residents reviewed for the care area of unnecessary medications. Resident identifier: #13. Facility census: 87.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on record review and staff interview the facility failed to provide an ongoing assessment and oversight for Resident #57 after hemodialysis treatments, that included monitoring the resident's condition for complications. Shared communication between the nursing home and the dialysis facility was not properly implemented. This failed practice was true for one (1) of one (1) resident reviewed for dialysis services with the potential to affect only a limited number of residents. Resident identifier: #57. Facility census: 87.
- D Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Inspectors wroteBased on observation, policy review, Resident Council meeting and staff interview the facility failed to provide Residents with evening snacks. This had the potential to affect a limited number of residents receiving snacks from the nourishment room and the Memory Unit kitchen. Facility Census: 87 Findings Included: a) Policy A review of a facility policy titled Snacks with a revision date of 09/17 read as follows. Snacks and beverages will be provided as identified in the individual plans of care. Bedtime (a.k.a. HS) snacks will be provided for all residents. Additional snacks and beverages will be available upon request for all residents who want to eat at non-traditional times. .4. The dining Services Department will assemble and deliver to each unit the individually planned snacks and bulk snack items to be offered at bedtime. 5. [...]
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations and staff interviews, the facility failed to maintain the facility kitchens in a safe and sanitary manner in accordance with professional standards of practice. During the main kitchen tour it was discovered the freezer floor needed to be cleaned, the wall entering the Dish Room was in poor repair and the kitchen on the memory unit needed a deep cleaning. This had the potential to affect a limited number of residents. Facility census: 87.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record reviews and staff interviews the facility failed to ensure complete and accurate medical records. The facility failed to ensure the Physician Orders for Scope of Treatment (POST) forms were completed per directions specified by the [NAME] Virginia Center for End-of-Life Care. This was true for three (3) of 18 residents reviewed for the area of Advance Directives during the Long-Term Care Survey Process. Resident Identifiers: #13, #59. Facility Census: 87.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on record review and staff interview, the facility failed to offer influenza and pneumococcal immunizations to residents as appropriate. This deficient practice had the potential to affect two (2) of five (5) residents reviewed for the care area of immunizations. Resident identifiers: #69, #8. Facility census: 87.
- D Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on record review and staff interview, the facility failed to document consent and refusal of COVID-19 vaccinations. This deficient practice had the potential to affect two (2) of five (5) residents reviewed for the care area of immunizations. Resident identifiers: #77, #33. Facility census: 87.
Fire safety inspections
21 fire safety citations on file: 4 on April 22, 2026, 2 on December 18, 2024, 15 on March 16, 2023.
Every fire safety citation21 citations
- F Properly provide smoke detection systems in areas open to corridors.
- C Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- C Install corridor and hallway doors that block smoke.
- C Ensure proper usage of power strips and extension cords.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Provide properly protected cooking facilities.
- F Have exits that are accessible at all times.
- F Install an approved automatic sprinkler system.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- C Conduct risk assessment and an All-Hazards approach.
- C Provide properly protected cooking facilities.
- C Install a fire alarm system that can be heard throughout the facility.
- C Properly select, install, inspect, or maintain portable fire extinguishes.
- C Install corridor and hallway doors that block smoke.
- C Install smoke barrier doors that can resist smoke for at least 20 minutes.
- C Have simulated fire drills held at unexpected times.
- C Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- C Meet requirements for the installation and maintenance of electrical systems.
- C Have generator or other power source capable of supplying service within 10 seconds.
- C Ensure that testing and maintenance of electrical equipment is performed.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| July 8, 2024 | Fine | $72,205 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | West Virginia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.24 | 3.67 | 3.86 |
| Registered nurses | 0.52 | 0.73 | 0.69 |
| All nursing staff on weekends | 2.92 | 3.17 | 3.42 |
| Nurse aides | 2.00 | ||
| Licensed practical nurses | 0.72 | ||
| Nursing staff turnover (share who left in a year) | 30.6% | 44.1% | 45.8% |
| Registered nurse turnover | 54.5% | 42.3% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.69 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.37 on weekdays and 2.92 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.00 in April to June 2025 to 3.24 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.24 | 0.52 | 3.37 | 2.92 | 0.0% | 0 of 90 | 87 |
| Oct to Dec 2025 | 3.18 | 0.48 | 3.34 | 2.77 | 0.0% | 0 of 92 | 87 |
| Jul to Sep 2025 | 3.02 | 0.42 | 3.13 | 2.72 | 0.0% | 0 of 92 | 85 |
| Apr to Jun 2025 | 3.00 | 0.41 | 3.10 | 2.78 | 0.0% | 0 of 91 | 85 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| West Virginia, Jan to Mar 2026 | 3.56 | 0.67 | 3.75 | 3.08 | 3.9% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for West Virginia
| Job | Median | Middle half | Employed |
|---|---|---|---|
| West Virginia, all employers | |||
| CNAs (nursing assistants) | $17.66 | $17.05 to $18.47 | 9,390 |
| LPNs and LVNs | $26.61 | $23.71 to $29.47 | 6,050 |
| Registered nurses | $38.52 | $32.77 to $47.97 | 23,430 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | West Virginia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 4.6 | 14.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.3 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.8 | 4.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.5 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 2.7 | 15.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.6 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 13.5 | 13.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 29.0 | 22.4 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.6 | 11.3 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.1 | 1.8 | 1.8 |
Owners and operators
Legal business name: 1 SUTPHIN DRIVE OPERATIONS LLC. CMS links this home to Genesis Healthcare, a group of 184 nursing homes averaging 2.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Genesis Wv Holdings LLC | 5% or greater direct ownership interest | Organization | 100% | 02/02/2015 |
| Fc-Gen Operations Investment LLC | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Gen Operations I LLC | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Gen Operations II LLC | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Genesis Healthcare Inc | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Genesis Healthcare LLC | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Genesis Holdings LLC | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Genesis Operations LLC | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Ghc Holdings LLC | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Sun Healthcare Group Inc | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Whitman, Arnold | 5% or greater indirect ownership interest | Individual | 02/02/2015 | |
| Berg, Michael | Corporate officer | Individual | 03/02/2015 | |
| Bridgeford, Laura | Corporate officer | Individual | 04/01/2024 | |
| Mendelson, Avi | Corporate officer | Individual | 04/01/2024 | |
| Malik, Arif | Operational/managerial control | Individual | 07/01/2022 | |
| Sayre, Hannah | Operational/managerial control | Individual | 10/19/2022 | |
| Genesis Operations LLC | Adp of the SNF | Organization | 03/04/2025 | |
| Malik, Arif | Adp of the SNF | Individual | 05/18/2025 | |
| Sayre, Hannah | Adp of the SNF | Individual | 10/19/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 16 problems in this area, most recently on April 22, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 13 problems in this area, most recently on April 22, 2026: "Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 10 problems in this area, most recently on April 22, 2026: "Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home."
- When is the care plan meeting, and can family attend it?Inspectors cited 9 problems in this area, most recently on April 22, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.92 hours per resident per day, below the West Virginia average of 3.17.
Other nursing homes nearby
- Charleston Healthcare Center Charleston, 6.5 mi · 3 of 5 stars · 71 citations
- Glasgow Hills of Journey Glasgow, 7.7 mi · 2 of 5 stars · 94 citations
- Complete Care at Oak Ridge LLC Charleston, 8.8 mi · 3 of 5 stars · 37 citations
- Thomas Hospitals Skilled Nursing Unit Charleston, 9.1 mi · 5 of 5 stars · 14 citations
- Meadowbrook Acres Charleston, 9.8 mi · 3 of 5 stars · 53 citations
- Arthur B Hodges Center, the Charleston, 10.6 mi · 4 of 5 stars · 16 citations
- Dunbar Center Dunbar, 12.7 mi · 2 of 5 stars · 92 citations
- Valley Center South Charleston, 12.9 mi · 2 of 5 stars · 47 citations
West Virginia contacts for a concern about a nursing home
These are the official offices in West Virginia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: West Virginia Office of Health Facility Licensure and Certification, Nursing Home Program, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: West Virginia Long-Term Care Ombudsman Program, Legal Aid of West Virginia, 1-800-834-0598. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: OHFLAC Health Care Facility Lookup, where West Virginia publishes its own records on licensed homes.
Common questions
- What is Marmet Center's Medicare star rating?
- CMS rates Marmet Center 1 out of 5 stars overall, with 2 for health inspections, 1 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Marmet Center get at its last inspection?
- 14 health deficiencies at the standard inspection on April 22, 2026. The West Virginia average is 11.7.
- Has Marmet Center been fined?
- Yes. CMS lists 1 fine totaling $72,205 in the last three years.
- Does Marmet Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Marmet Center?
- CMS lists 19 owners and managers, and links the home to Genesis Healthcare. Legal business name: 1 SUTPHIN DRIVE OPERATIONS LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.