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Mountain Ridge Rehabilitation and Healthcare Cente

611 Old Us Highway 70 East, Black Mountain, NC 28711 · Buncombe County · (828) 669-9991

97 certified beds, about 85 residents a day · For profit - Corporation · Medicare and Medicaid since 1978

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
2 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 345048 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 9, 2026, inspectors cited 5 health deficiencies (the North Carolina average is 4.7, the national average 9.2).

Of 13 health citations since May 2024, 3 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).

CMS lists 3 fines totaling $31,792 in the last three years; the largest was $15,185, and the latest is dated July 9, 2026.

Nurses and nurse aides worked 3.47 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.32 of those hours.

42.0% of nursing staff left within the year CMS measured (North Carolina average 49.0%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
2J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
5D
5E
0F
Potential for minimal harm
0A
0B
0C
July 9, 2026Standard inspection, Complaint inspection · 5 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on observation, record review, staff interviews, Wound Care Consultant Physician Assistant interview, and Physician interview, the facility failed to position Resident #62 in an upright position to safely drink a hot beverage for 1 of 3 residents reviewed for accidents (Resident #62). This failure caused the resident to spill hot liquid onto her chest and upper back and resulted in actual harm in the form of partial thickness burns.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 10, 2026
    Inspectors wroteBased on observations and interviews with staff, the facility failed to remove thickened liquids stored for use past the use by date in the facility's walk-in refrigerator. This was for 1 of 3 refrigerators (walk-in) observed in the kitchen. The deficient practice had the potential to affect thickened liquids served to residents. Findings Included: On 7/6/26 at 9:59 AM an observation was conducted with the District Dietary Manager in the walk-in refrigerator. The observation found 6 unopened cartons of thickened liquid with use by date of 6/22/26 located on a shelf. On 7/2/26 at 10:02 AM, the District Dietary Manager stated the dates of items stored in the walk-in refrigerator were checked weekly on food delivery days. She stated the food order had been delivered earlier in the morning and she had not yet put up stock or checked the dates. [...]
  3. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 28, 2026
    Inspectors wroteBased on observations, record review and staff and resident interviews, the facility failed to assess a resident's ability to self-administer a medicated anti-itch lotion for 1 of 1 resident observed for self-administration of medication (Resident #36).
  4. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 11, 2026
    Inspectors wroteBased on record review and staff interviews, the facility failed to maintain accurate advanced directives throughout the medical record for 1 of 1 resident reviewed for advanced directives (Resident #4).
  5. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 28, 2026
    Inspectors wroteBased on observation, record review, and staff interviews, the facility failed to follow their infection control policy for Enhanced Barrier Precautions (EPB) when two nurse aides (NAs) transferred Resident #92 who had a dialysis port without sanitizing their hands before putting on gloves and not donning a gown for 2 of 6 staff members observed for infection control practices (NA #1, NA #2).
October 21, 2025Complaint inspection · 2 citations
  1. J
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 30, 2025
    Inspectors wroteBased on record review, and interviews with staff, Medical Director, Emergency Medical Services (EMS) Supervisor, Physician Assistant and emergency room Physician, the facility failed to leave Resident #1 in place on the floor after a headfirst fall from a mechanical lift while being transferred by Nurse Aide (NA) #1 and NA #2 on [DATE]. The resident was prescribed two medications that increased the risk of bleeding. Resident #1 reported head and neck pain to Nurse #1 when she was assessed immediately after the fall. Resident #1 was lying on her back and was turned onto the mechanical lift pad and returned to her bed using the mechanical lift prior to an evaluation by Emergency Medical Services (EMS). Emergency Medical Services (EMS) was called and when they arrived, they were told Resident #1 fell from the mechanical lift, struck her head and complained of neck pain. [...]
  2. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 30, 2025
    Inspectors wroteBased on record review, observation, and interviews with staff and the Medical Director, the facility failed to provide a safe transfer of Resident #1 using a mechanical lift. Resident #1 had left foot drop, hemiplegia (paralysis) and hemiparesis (weakness) on both sides and was prescribed an anti-platelet medication. Resident #1 was transferred with a mechanical lift by Nurse Aide (NA) #1 and NA #2 on 10/4/25 and they failed to ensure that Resident #1's feet (with shoes on) cleared the bed while in the mechanical lift. Resident #1's feet got caught on the mattress and as the lift was moved, the force of Resident #1's feet coming loose caused Resident #1 to swing and fall headfirst out of the sling that was approximately 4 feet in the air. Resident #1 landed on the floor and complained of pain in her head/neck area and was transferred to the Emergency Department (ED) for evaluation. [...]
May 30, 2025Standard inspection · 4 citations
  1. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 17, 2025
    Inspectors wrote4. Resident #7 was readmitted to the facility on [DATE] with diagnoses that included respiratory failure and chronic obstructive pulmonary disease (COPD, difficulty breathing). The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #7 had intact cognition and received oxygen therapy while a resident at the facility. A physician's order dated 05/12/25 for Resident #7 revealed she was to receive continuous oxygen administered via nasal canula at 2 liters per minute (LPM) every shift. An observation on 05/27/25 at 2:08 PM revealed Resident #7 lying in bed receiving supplemental oxygen via nasal cannula with the flow rate on the oxygen concentrator set at 2 LPM. There was no cautionary signage posted on the door, doorframe or in Resident #7's room to indicate oxygen was in use. [...]
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 17, 2025
    Inspectors wroteBased on observation and staff interviews the facility failed to discard food with signs of spoilage in 1 of 1 walk-in cooler and date open food items and food ready for use in 1 of 1 walk-in cooler. This practice had the potential to affect food served to residents.
  3. D
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 17, 2025
    Inspectors wroteBased on record reviews and staff interviews, the facility failed to ensure an as needed (PRN) psychotropic medication, Lorazepam (medication used to relieve anxiety), had a stop date of 14 days for 1 or 5 residents (Resident #7) reviewed for unnecessary medications.
  4. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 17, 2025
    Inspectors wrote2. Resident #31 was admitted to the facility on [DATE] with diagnoses that included schizoaffective disorder-depressive type, bipolar disorder and Post-Traumatic Stress Disorder (PTSD). A PASRR Level II determination notification letter dated 01/02/25 revealed Resident #31 had a Level II PASRR with no expiration date. The significant change Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #31 was not currently considered by the state Level II PASRR process to have a serious mental illness and/or intellectual disability or a related condition. During an interview on 05/29/25 at 8:38 AM, the MDS Coordinator confirmed Resident #31 had a Level II PASRR and the MDS assessment dated [DATE] was completed by another MDS Coordinator who was no longer employed. [...]
May 2, 2024Standard inspection, Complaint inspection · 2 citations
  1. E
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 23, 2024
    Inspectors wroteBased on record review, observations and interviews with resident representative, staff, Nurse Practitioner, and Urology Physician Assistant (PA), the facility failed to prevent urinary catheter bags from touching the floor to reduce the risk of infection for 2 of 3 residents (Resident #69 and Resident #51) reviewed for urinary catheters. In addition, the facility failed to obtain physician orders to flush a suprapubic catheter as recommended by the Urology PA for Resident #51.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 23, 2024
    Inspectors wroteBased on observations and staff interviews the facility failed to remove expired produce from the walk-in refrigerator. The facility also failed to store boxes of food in the walk-in freezer off the floor. This practice had the potential to affect food served to residents.

Fire safety inspections

13 fire safety citations on file: 2 on May 2, 2024, 9 on January 12, 2023, 2 on May 6, 2021.

Every fire safety citation13 citations
  1. D
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · May 2, 2024 · Corrected (the home has a date of correction)
  2. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · May 2, 2024 · Corrected (the home has a date of correction)
  3. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · January 12, 2023 · Corrected (the home has a date of correction)
  4. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · January 12, 2023 · Corrected (the home has a date of correction)
  5. F
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · January 12, 2023 · Corrected (the home has a date of correction)
  6. D
    Meet other general requirements.
    K 100 · January 12, 2023 · Corrected (the home has a date of correction)
  7. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · January 12, 2023 · Corrected (the home has a date of correction)
  8. D
    Install corridor and hallway doors that block smoke.
    K 363 · January 12, 2023 · Corrected (the home has a date of correction)
  9. D
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · January 12, 2023 · Corrected (the home has a date of correction)
  10. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · January 12, 2023 · Corrected (the home has a date of correction)
  11. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · January 12, 2023 · Corrected (the home has a date of correction)
  12. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 6, 2021 · Corrected (the home has a date of correction)
  13. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · May 6, 2021 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
July 9, 2026Fine $15,185
October 21, 2025Fine $8,076
October 21, 2025Fine $8,531

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNorth CarolinaUnited States
All nursing staff (RN, LPN and aides)3.473.853.86
Registered nurses0.320.620.69
All nursing staff on weekends2.913.423.42
Nurse aides2.20
Licensed practical nurses0.95
Nursing staff turnover (share who left in a year)42.0%49.0%45.8%
Registered nurse turnover63.6%45.6%42.9%
Administrators who left0

CMS expects 3.46 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.69 on weekdays and 2.91 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.61 in April to June 2025 to 3.47 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.470.323.692.91 5.5%0 of 9085
Oct to Dec 20253.550.273.763.00 0.0%0 of 9288
Jul to Sep 20253.380.213.543.00 0.1%3 of 9283
Apr to Jun 20253.610.423.733.30 0.3%0 of 9182
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
North Carolina, Jan to Mar 20263.650.533.823.258.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNorth CarolinaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
28.015.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.30.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.32.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.43.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.91.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
31.318.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
6.65.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
5.014.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
20.222.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
10.112.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.01.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.31.81.8

Owners and operators

Legal business name: Legal Business Name Not Available.

NameRoleTypeShareSince
Ownership data not available

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on July 9, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on July 9, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on July 9, 2026: "Allow residents to self-administer drugs if determined clinically appropriate."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on July 9, 2026: "Provide and implement an infection prevention and control program."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.91 hours per resident per day, below the North Carolina average of 3.42.

Other nursing homes nearby

North Carolina contacts for a concern about a nursing home

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Common questions

What is Mountain Ridge Rehabilitation and Healthcare Cente's Medicare star rating?
CMS rates Mountain Ridge Rehabilitation and Healthcare Cente 1 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Mountain Ridge Rehabilitation and Healthcare Cente get at its last inspection?
5 health deficiencies at the standard inspection on July 9, 2026. The North Carolina average is 4.7.
Has Mountain Ridge Rehabilitation and Healthcare Cente been fined?
Yes. CMS lists 3 fines totaling $31,792 in the last three years.
Does Mountain Ridge Rehabilitation and Healthcare Cente accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Mountain Ridge Rehabilitation and Healthcare Cente?
CMS lists 1 owner or manager. Legal business name: Legal Business Name Not Available.

Sources

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