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N Y S Veterans Home

4211 State Highway 220, Oxford, NY 13830 · Chenango County · (607) 843-3100

242 certified beds, about 210 residents a day · Government - State · Medicare and Medicaid since 1967

Veterans home Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
2 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 335097 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 16, 2025, inspectors cited 2 health deficiencies (the New York average is 8.1, the national average 9.2).

None of its 5 health citations since May 2021 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.57 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.67 of those hours.

CMS links it to State of New York Comptroller's Office, an affiliated group of 7 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 5 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
4D
0E
1F
Potential for minimal harm
0A
0B
0C
May 16, 2025Standard inspection · 2 citations
  1. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2025
    Inspectors wroteBased on observations, record review, and interviews during the recertification survey conducted 5/12/2025-5/16/2025, the facility did not provide the necessary services and treatment for indwelling urinary catheter use for one (1) of three (3) residents (Resident #8) reviewed. Specifically, Resident #8 was not receiving staff assistance with changing or emptying their urinary drainage collection bag as planned.
  2. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2025
    Inspectors wroteBased on observations, record review, and interviews during the recertification survey conducted 5/12/2025-5/16/2025, the facility did not ensure residents maintained acceptable parameters of nutritional status for one (1) of three (3) residents (Resident #33) reviewed. Specifically, Resident #33 had poor oral intake with significant weight loss and was not assessed by the registered dietitian and the facility medical providers were not made aware of the weight loss.
June 11, 2024Complaint inspection · 1 citation
  1. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 30, 2024
    Inspectors wroteBased on interview, observation, and record review during the abbreviated survey (NY00331758), the facility did not ensure all alleged violations involving mistreatment, neglect, or abuse were investigated or reported to the New York State Department of Health as required for 1 of 4 resident (Resident #1) reviewed. Specifically, Resident #1 had a bruise and fracture of unknown origin and an investigation to rule out abuse, neglect, or mistreatment was not initiated. In addition, the injuries of unknown origin were not reported to the New York State Department of Health as required.
October 6, 2023Standard inspection, Complaint inspection · 2 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 30, 2023
    Inspectors wroteBased on record review and interview during the recertification survey conducted 10/2/2023-10/6/2023, the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment; and to help prevent the development and transmission of communicable diseases and infections. Specifically, the facility annual water Legionella (a type of bacteria usually found in water causing Legionnaires' disease) testing was not completed in 2022 through September 2023; and the annual facility risk assessment and environmental assessment of water systems in healthcare settings was not completed in 2022 as required.
  2. D
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 30, 2023
    Inspectors wroteBased on observation, record review, and interview during the recertification and abbreviated (NY00317113) surveys conducted 10/2/2023-10/6/2023, the facility did not ensure residents received and the facility provided a diet in a form designed to meet individual needs for 1 of 1 resident (Resident #79) reviewed. Specifically, Resident # 79 was provided food items that were not consistent with their physician ordered diet.
May 14, 2021Standard inspection · 0 citations

Fire safety inspections

11 fire safety citations on file: 5 on May 16, 2025, 2 on October 6, 2023, 4 on May 14, 2021.

Every fire safety citation11 citations
  1. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · May 16, 2025 · Corrected (the home has a date of correction)
  2. D
    Have an enclosure around a vertical opening shaft.
    K 311 · May 16, 2025 · Corrected (the home has a date of correction)
  3. D
    Have properly installed hallway dispensers for alcohol-based hand rub.
    K 325 · May 16, 2025 · Corrected (the home has a date of correction)
  4. D
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · May 16, 2025 · Corrected (the home has a date of correction)
  5. D
    Ensure proper usage of power strips and extension cords.
    K 920 · May 16, 2025 · Corrected (the home has a date of correction)
  6. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · October 6, 2023 · Corrected (the home has a date of correction)
  7. D
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · October 6, 2023 · Corrected (the home has a date of correction)
  8. F
    Have simulated fire drills held at unexpected times.
    K 712 · May 14, 2021 · Corrected (the home has a date of correction)
  9. D
    Install an approved automatic sprinkler system.
    K 351 · May 14, 2021 · Corrected (the home has a date of correction)
  10. D
    Ensure proper usage of power strips and extension cords.
    K 920 · May 14, 2021 · Corrected (the home has a date of correction)
  11. D
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · May 14, 2021 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew YorkUnited States
All nursing staff (RN, LPN and aides)3.573.633.86
Registered nurses0.670.710.69
All nursing staff on weekends2.923.183.42
Nurse aides2.21
Licensed practical nurses0.69
Nursing staff turnover (share who left in a year)not reported40.3%45.8%
Registered nurse turnovernot reported39.8%42.9%
Administrators who leftnot reported

CMS expects 3.30 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.84 on weekdays and 2.92 on weekends, 24% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 11.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.79 in April to June 2025 to 3.57 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.570.673.842.92 11.8%0 of 90210
Oct to Dec 20253.680.773.962.98 13.7%0 of 92202
Jul to Sep 20254.250.924.633.26 18.5%0 of 92188
Apr to Jun 20254.790.865.233.67 19.0%0 of 91190
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New York, Jan to Mar 20263.550.683.723.139.8%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Trains nurse aides: this home runs a state-approved CNA program for its own hires (state list: NYS DOH Nurse Aide Training Programs (nursing homes), as of October 1, 2026). A nursing home cannot charge aides it employs, or has offered a job, for state-approved training (42 CFR 483.152(c)). See NYS Veterans Home at Oxford CNA training on CareerFunded, our sister site for career training.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for New York

JobMedianMiddle halfEmployed
New York, all employers
CNAs (nursing assistants)$23.36$21.04 to $24.9987,990
LPNs and LVNs$32.30$29.52 to $37.0039,400
Registered nurses$52.62$45.60 to $62.34205,810
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For N Y S Veterans Home. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew YorkUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
10.814.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.60.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.51.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
6.63.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
4.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
15.012.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
10.36.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
10.813.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
6.420.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
6.99.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.91.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.21.41.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for N Y S Veterans Home's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (36.4% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

36.4% this home

No different from the national rate

US median of homes 51.5% · New York: 101 better, 157 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 29 eligible stays.

Potentially preventable readmissions

10.4% this home

No different from the national rate

US median of homes 10.7% · New York: 12 better, 5 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 43 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · New York: 7 better, 21 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 23 eligible stays.

Self-care and mobility at discharge

23.1% this home

Median of homes: New York60.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 39 residents counted.

Falls with major injury

0.0% this home

Median of homes: New York0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 43 residents counted.

New or worsened pressure ulcers

8.0% this home

Median of homes: New York2.0% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 43 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: New York98.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 3 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: STATE OF NEW YORK COMPTROLLERS OFFICE. CMS links this home to State of New York Comptroller's Office, a group of 7 nursing homes averaging 4.3 stars overall.

NameRoleTypeShareSince
Apthorpe, KurtCorporate officerIndividual10/10/2019
Schultz, MatthewCorporate officerIndividual01/01/2025
State of New York Comptrollers OfficeOperational/managerial controlOrganization04/01/1971
Apthorpe, KurtOperational/managerial controlIndividual10/10/2019
Schultz, MatthewOperational/managerial controlIndividual01/01/2025
Stockhausen, AnnaOperational/managerial controlIndividual07/01/2025
State of New York Comptrollers OfficeAdp of the SNFOrganization04/01/1971
Apthorpe, KurtAdp of the SNFIndividual10/10/2019
Schultz, MatthewAdp of the SNFIndividual01/01/2025
Stockhausen, AnnaAdp of the SNFIndividual07/01/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on May 16, 2025: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on June 11, 2024: "Respond appropriately to all alleged violations."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on October 6, 2023: "Provide and implement an infection prevention and control program."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on October 6, 2023: "Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.92 hours per resident per day, below the New York average of 3.18.

Other nursing homes nearby

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Assisted living in New York

New York contacts for a concern about a nursing home

These are the official offices in New York. NursingHomeClear cannot take or act on complaints.

Common questions

What is N Y S Veterans Home's Medicare star rating?
CMS rates N Y S Veterans Home 4 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did N Y S Veterans Home get at its last inspection?
2 health deficiencies at the standard inspection on May 16, 2025. The New York average is 8.1.
Has N Y S Veterans Home been fined?
CMS lists no fines in the last three years.
Does N Y S Veterans Home accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns N Y S Veterans Home?
CMS lists 10 owners and managers, and links the home to State of New York Comptroller's Office. Legal business name: STATE OF NEW YORK COMPTROLLERS OFFICE.

Sources

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