New London Specialty Care
100 Care Circle Street, New London, IA 52645 · Henry County · (319) 367-5753
43 certified beds, about 44 residents a day · Non profit - Corporation · Medicare and Medicaid since 1999
Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 165404 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 26, 2026, inspectors cited 2 health deficiencies (the Iowa average is 6.5, the national average 9.2).
Of 8 health citations since May 2024, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.19 hours per resident per day, against 3.82 across Iowa and 3.86 nationally. Registered nurses accounted for 0.62 of those hours.
47.7% of nursing staff left within the year CMS measured (Iowa average 44.0%).
CMS links it to Care Initiatives, an affiliated group of 43 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
005/24
003/25
210/25
202/26
406/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
4D
3E
0F
Potential for minimal harm
0A
0B
0C
June 15, 2026Complaint inspection · 4 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, clinical record review, facility policy review, provider and staff interview the facility failed to use a gait belt during a transfer for 2 of 2 (Resident #6 and Resident #5) residents at risk for a fall, with Resident #6 experiencing a fall which resulted in a fracture and the need for a surgical repair. The facility reported a census of 43 residents.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on clinical record review, facility policy review and staff interview the facility failed to notify the primary care provider of a fall in a timely manner for 1 of 3 (Resident #7) reviewed for change in condition. The facility reported a census of 43 residents.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, clinical record review, facility policy review, and staff and resident interviews, the facility failed to prevent a resident-to-resident incident (Resident #1 and Resident #2) which resulted in Resident #1 throwing a pack of disposable wipes at Resident #2 causing two days of discomfort. The facility reported a census of 43 residents.
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on clinical record review, facility policy review, personnel file review and staff interviews, the facility failed to ensure that a staff who changed positions from a dietary employee to a certified nursing assistant completed orientation and demonstrated skill competencies prior to working independently with residents. The facility reported a census of 43 residents.
February 26, 2026Standard inspection · 2 citations
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, facility policy review resident and staff interviews, the facility failed to maintain room meal trays at a palatable and safe temperature for one of one meal service observed. The facility reported a census of 43 residents.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, clinical record review, facility policy review manufacturer instructions of facility equipment, and staff interviews, the facility failed to ensure 1 of 1 resident (Resident #27) transported in a wheelchair chair with feet in a safe position (Resident #27), and failed to ensure resident safety when using a mechanical sit to stand device for 1 of 1 resident (Resident #27). The facility reported a census of 43 residents.
October 14, 2025Complaint inspection · 2 citations
- E Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on Facility Reported Incident Review, staff interview, resident interview, narcotic log review, clinical record review, and facility policy review the facility failed to ensure residents remained free from misappropriation of narcotic pain medications for six of nine residents reviewed for misappropriation (Resident #1, Resident #5, Resident #6, Resident #7, Resident #8, Resident #9). The facility reported a census of 45 residents.
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on Facility Reported Incident Investigation, staff interview, narcotic log review, clinical record review, and facility policy review, the facility failed to ensure safeguards were consistently implemented to account for all narcotic medications in the facility and timely identify suspected drug diversion, and failed to ensure completion of narcotic logs per accepted standards of practice for five of nine residents reviewed for pharmacy services (Resident #1, Resident #5, Resident #6, Resident #7, Resident #9). The facility reported a census of 45 residents.
March 20, 2025Standard inspection · 0 citations
May 30, 2024Standard inspection · 0 citations
Fire safety inspections
10 fire safety citations on file: 2 on February 26, 2026, 4 on March 20, 2025, 4 on May 30, 2024.
Every fire safety citation10 citations
- F Use approved construction type or materials.
- F Ensure that testing and maintenance of electrical equipment is performed.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Have corridors or aisles that are unobstructed and are at least 8 feet in width.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Inspect, test, and maintain automatic sprinkler systems.
- F Conduct testing and exercise requirements.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
- F Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Iowa | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.19 | 3.82 | 3.86 |
| Registered nurses | 0.62 | 0.74 | 0.69 |
| All nursing staff on weekends | 2.82 | 3.37 | 3.42 |
| Nurse aides | 1.91 | ||
| Licensed practical nurses | 0.66 | ||
| Nursing staff turnover (share who left in a year) | 47.7% | 44.0% | 45.8% |
| Registered nurse turnover | 88.9% | 42.1% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.28 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.34 on weekdays and 2.82 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.49 in April to June 2025 to 3.19 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.19 | 0.62 | 3.34 | 2.82 | 0.0% | 0 of 90 | 44 |
| Oct to Dec 2025 | 3.16 | 0.46 | 3.29 | 2.84 | 0.0% | 0 of 92 | 44 |
| Jul to Sep 2025 | 3.22 | 0.53 | 3.32 | 2.96 | 0.0% | 0 of 92 | 42 |
| Apr to Jun 2025 | 3.49 | 0.67 | 3.67 | 3.03 | 0.0% | 0 of 91 | 41 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Iowa, Jan to Mar 2026 | 3.80 | 0.71 | 3.98 | 3.36 | 4.7% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Iowa | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 14.1 | 17.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.2 | 1.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.3 | 2.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.3 | 3.8 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 2.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 22.3 | 16.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.5 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.3 | 19.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.4 | 20.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.8 | 13.2 | 12.0 |
Owners and operators
Legal business name: CARE INITIATIVES. CMS links this home to Care Initiatives, a group of 43 nursing homes averaging 2.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Care Initiatives | 5% or greater direct ownership interest | Organization | 100% | 10/01/2009 |
| Computershare Corporate Trust Company, Na | 5% or greater mortgage interest | Organization | 01/01/2025 | |
| Beal, Michael | Corporate director | Individual | 06/01/2020 | |
| Bowen, Lane | Corporate director | Individual | 01/01/2021 | |
| Carothers, Mary Jane | Corporate director | Individual | 01/01/2023 | |
| Childs, Kevin | Corporate director | Individual | 04/01/2023 | |
| Corless, Peter | Corporate director | Individual | 01/01/2025 | |
| Krein, Keith | Corporate director | Individual | 06/29/2022 | |
| Rust, Elizabeth | Corporate director | Individual | 01/01/2023 | |
| Sturm, Denise | Corporate director | Individual | 01/01/2021 | |
| Upmeyer, Linda | Corporate director | Individual | 06/29/2022 | |
| Beal, Michael | Corporate officer | Individual | 06/01/2020 | |
| Dixon, David | Corporate officer | Individual | 06/01/2016 | |
| Drake, Emily | Corporate officer | Individual | 01/04/2023 | |
| Gilyard, Tanya | Corporate officer | Individual | 05/23/2025 | |
| Kuhn, Jeramy | Corporate officer | Individual | 06/25/2008 | |
| McDyer, Jessica | Corporate officer | Individual | 02/22/2023 | |
| Volm, Johanna | Corporate officer | Individual | 01/01/2021 | |
| Baedke, Charissa | Operational/managerial control | Individual | 01/01/2024 | |
| Donahue, Bailey | Operational/managerial control | Individual | 08/16/2024 | |
| Wei, Shipeng | Operational/managerial control | Individual | 01/01/2024 | |
| Beal, Michael | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 09/10/2025 | |
| Computershare Corporate Trust Company, Na | Adp of the SNF | Organization | 08/11/2025 | |
| Donahue, Bailey | Adp of the SNF | Individual | 08/11/2025 | |
| Wei, Shipeng | Adp of the SNF | Individual | 01/01/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on June 15, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on June 15, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on June 15, 2026: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on June 15, 2026: "Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.82 hours per resident per day, below the Iowa average of 3.37.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Savannah Heights Mount Pleasant, 7.1 mi · 5 of 5 stars · 16 citations
- Woodland Health and Rehabilitation Mount Pleasant, 8.2 mi · 3 of 5 stars · 17 citations
- Park Place Mount Pleasant, 8.6 mi · 4 of 5 stars · 14 citations
- Azria Health Prairie Ridge Mediapolis, 13.6 mi · 1 of 5 stars · 62 citations
- Sunrise Terrace Nursing & Rehabilitation Center Winfield, 14.2 mi · 5 of 5 stars · 1 citation
- West Point Care Center Inc West Point, 14.2 mi · 5 of 5 stars · 9 citations
- Southeast Iowa Regional Medical - Klein Center West Burlington, 14.6 mi · 2 of 5 stars · 19 citations
- Oakview Nursing and Rehabilitation Burlington, 15.1 mi · 3 of 5 stars · 17 citations
Iowa contacts for a concern about a nursing home
These are the official offices in Iowa. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Iowa Department of Inspections, Appeals, and Licensing, Health Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Iowa Office of the State Long-Term Care Ombudsman, 866-236-1430. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Iowa Health Facility Database, Entity Search, where Iowa publishes its own records on licensed homes.
Common questions
- What is New London Specialty Care's Medicare star rating?
- CMS rates New London Specialty Care 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did New London Specialty Care get at its last inspection?
- 2 health deficiencies at the standard inspection on February 26, 2026. The Iowa average is 6.5.
- Has New London Specialty Care been fined?
- CMS lists no fines in the last three years.
- Does New London Specialty Care accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns New London Specialty Care?
- CMS lists 25 owners and managers, and links the home to Care Initiatives. Legal business name: CARE INITIATIVES.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.