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West Point Care Center Inc

607 6th Street, West Point, IA 52656 · Lee County · (319) 837-6117

46 certified beds, about 29 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2006

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 165569 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 7, 2026, inspectors cited 1 health deficiency (the Iowa average is 6.5, the national average 9.2).

Of 9 health citations since January 2024, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $13,627 in the last three years; the largest was $13,627, and the latest is dated January 22, 2024.

Nurses and nurse aides worked 3.92 hours per resident per day, against 3.82 across Iowa and 3.86 nationally. Registered nurses accounted for 0.97 of those hours.

53.7% of nursing staff left within the year CMS measured (Iowa average 44.0%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
6D
2E
0F
Potential for minimal harm
0A
0B
0C
May 7, 2026Standard inspection · 1 citation
  1. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 28, 2026
    Inspectors wroteBased on observation, clinical record review, facility policy review, resident and staff interviews, the facility failed to ensure Enhanced Barrier Precautions (EBP) used during wound care and urinary catheter care as a measure to reduce the transition of multidrug resistant organisms for 1 of 1 residents (Resident #5) reviewed for infection control. The facility reported a census of 29.
January 22, 2026Complaint inspection · 1 citation
  1. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review, staff interviews, and the facility policy, the facility failed to perform check and changes on a resident for at least 8 hours for 1 of 3 residents reviewed for incontinence cares (Resident #1). The facility reported a census of 32 residents.
May 29, 2025Standard inspection · 3 citations
  1. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wroteBased on observation, staff interview, and clinical record review, the facility failed to update the Care Plan for 2 of 12 residents for risk of elopement (Resident #18) and use of an antibiotic (Resident #26). The facility reported a census of 27 residents.
  2. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wroteBased on observation, clinical record review, and staff interview, the facility failed to instruct a resident to swish and spit after receiving a puff of a steroid inhaler for 1 of 1 residents observed for inhalation medication administration (Resident #16). The facility reported a census of 27 residents.
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2025
    Inspectors wroteBased on observation, staff interview, and clinical record review, the facility failed to ensure fall interventions were consistently implemented for 1 of 3 residents reviewed for accidents (Resident #18). The facility reported a census of 27 residents.
August 8, 2024Standard inspection · 0 citations
March 13, 2024Complaint inspection · 1 citation
  1. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 17, 2024
    Inspectors wroteBased on record review, interviews, and the facility policy reviewed, the facility failed to provide showers daily per physician orders for 1 of 3 residents reviewed for showers (Resident #5). The facility reported a census of 29 residents.
January 22, 2024Complaint inspection · 3 citations
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 25, 2024
    Inspectors wroteBased on Facility Reported Incident (FRI) review, observations, staff interviews, and facility policy review, the facility failed to protect the residents' right to be free from mental abuse and verbal abuse by a staff member for three of six residents reviewed for abuse (Resident #30, #84, and #134), resulting in a resident report of the employee being mean to them, resident display of negative reactions including being irate and displaying increased behaviors around the employee, and staff report of the employee taunting a resident. The facility reported a census of 30 residents. Findings Include: Review of a Self-Report Reporting Information for an Incident which occurred 10/9/23 at 10:00 AM, documented the following per the Incident Summary: A staff member wrote a statement stating Staff B, Certified Nursing Assistant (CNA) on 2nd sift talks badly to the residents. [...]
  2. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 25, 2024
    Inspectors wroteBased on Facility Reported Incident (FRI) review, staff interviews, and facility policy review the facility failed to ensure allegations of mental abuse and verbal abuse from a staff member to residents was reported to the State Agency within required regulatory timeframe for five of six residents reviewed for abuse included as part of a Facility Reported Incident and/or included in staff statements as part of the FRI (Resident #1, #4, #13, #30, and #134). The facility reported a census of 30 residents. Findings Include: Review of a Self-Report Reporting Information for an Incident which occurred 10/9/23 at 10:00 AM, documented the following per the Incident Summary: A staff member wrote a statement stating Staff B, Certified Nursing Assistant (CNA) on 2nd sift talks badly to the residents. She stated that residents have told her to get out of their room. [...]
  3. E
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 25, 2024
    Inspectors wroteBased on Facility Reported Incident (FRI) review, clinical record review, staff interviews, and facility policy review, the facility failed to conduct a thorough investigation following allegations of mistreatment, mental abuse, and verbal abuse from a staff member to residents for six of six residents reviewed for abuse, four of which were named in a Facility Reported Incident (FRI) (Resident #1, #4, #13, and #30), one additional resident referenced in a staff statement included in the FRI documentation (Resident #134), and for one additional resident identified by staff upon interview (Resident #84). The facility reported a census of 30 residents. Findings Include: Review of a Self-Report Reporting Information for an Incident which occurred 10/9/23 at 10:00 AM, documented the following per the Incident Summary: [...]

Fire safety inspections

11 fire safety citations on file: 2 on May 7, 2026, 4 on May 29, 2025, 5 on August 8, 2024.

Every fire safety citation11 citations
  1. F
    Conduct testing and exercise requirements.
    E 39 · May 7, 2026 · Corrected (the home has a date of correction)
  2. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 7, 2026 · Corrected (the home has a date of correction)
  3. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · May 29, 2025 · Corrected (the home has a date of correction)
  4. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · May 29, 2025 · Corrected (the home has a date of correction)
  5. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 29, 2025 · Corrected (the home has a date of correction)
  6. E
    Install corridor and hallway doors that block smoke.
    K 363 · May 29, 2025 · Corrected (the home has a date of correction)
  7. F
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · August 8, 2024 · Corrected (the home has a date of correction)
  8. F
    Have simulated fire drills held at unexpected times.
    K 712 · August 8, 2024 · Corrected (the home has a date of correction)
  9. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · August 8, 2024 · Corrected (the home has a date of correction)
  10. E
    Provide a written emergency evacuation plan.
    K 711 · August 8, 2024 · Corrected (the home has a date of correction)
  11. E
    Have proper medical gas storage and administration areas.
    K 923 · August 8, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
January 22, 2024Fine $13,627
January 22, 2024Payment Denial 26 days from February 20, 2024

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIowaUnited States
All nursing staff (RN, LPN and aides)3.923.823.86
Registered nurses0.970.740.69
All nursing staff on weekends3.303.373.42
Nurse aides2.62
Licensed practical nurses0.33
Nursing staff turnover (share who left in a year)53.7%44.0%45.8%
Registered nurse turnover62.5%42.1%42.9%
Administrators who left1

CMS expects 3.37 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.16 on weekdays and 3.30 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 6.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.89 in April to June 2025 to 3.92 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.920.974.163.30 6.2%0 of 9029
Oct to Dec 20254.341.084.653.57 9.1%0 of 9224
Jul to Sep 20254.100.864.363.44 19.6%0 of 9228
Apr to Jun 20253.890.674.113.33 20.2%0 of 9129
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Iowa, Jan to Mar 20263.800.713.983.364.7%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Iowa

JobMedianMiddle halfEmployed
Iowa, all employers
CNAs (nursing assistants)$18.92$17.96 to $21.9522,670
LPNs and LVNs$30.11$27.12 to $34.065,510
Registered nurses$37.80$32.83 to $41.3234,420
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For West Point Care Center Inc. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIowaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
7.117.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.01.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.02.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.03.83.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.02.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
7.716.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
0.84.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
10.619.415.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.51.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.32.11.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for West Point Care Center Inc's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (39.4% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

39.4% this home

No different from the national rate

US median of homes 51.5% · Iowa: 28 better, 21 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 32 eligible stays.

Potentially preventable readmissions

11.5% this home

No different from the national rate

US median of homes 10.7% · Iowa: 1 better, 1 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 47 eligible stays.

Infections that led to a hospital stay

6.5% this home

No different from the national rate

US median of homes 7.1% · Iowa: 0 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 30 eligible stays.

Self-care and mobility at discharge

60.0% this home

Median of homes: Iowa56.7% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 25 residents counted.

Falls with major injury

0.0% this home

Median of homes: Iowa0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 28 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: Iowa1.8% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 28 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Iowa100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 7 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: WEST POINT CARE CENTER INC.

NameRoleTypeShareSince
Thomas F Juckette Marital Trust5% or greater direct ownership interestOrganization100%11/01/2014
Juckette, LindaCorporate officerIndividual11/01/2014
Capstone Management LLCOperational/managerial controlOrganization11/01/2014
Baldwin, ConnieOperational/managerial controlIndividual12/15/2023
Bell, KimberlyOperational/managerial controlIndividual06/15/2023
Boyer, HattieOperational/managerial controlIndividual04/20/2023
Irvin, VickiOperational/managerial controlIndividual11/01/2014
Juckette, LindaOperational/managerial controlIndividual11/01/2014
Martin, TylerOperational/managerial controlIndividual08/19/2022
Rashid, JohnOperational/managerial controlIndividual09/01/2023
Van Fleet, PaigeOperational/managerial controlIndividual11/12/2023
Juckette, LindaIndividual is an owner, partner or trustee of any ADP of the SNFIndividual12/29/2025
Lodden, TelfordTrustee of the SNFIndividual11/01/2014
Brighton Consulting Group LLCAdp of the SNFOrganization10/01/2024
Capstone Management LLCAdp of the SNFOrganization11/01/2014
Creative Planning Hold Co LLCAdp of the SNFOrganization08/01/2024
Guardian Pharmacy of Iowa LLCAdp of the SNFOrganization01/31/2021
Health Technologies, IncAdp of the SNFOrganization04/01/2023
Integrated Health Systems Intermediate, LLCAdp of the SNFOrganization08/25/2015
Key Rehabilitation IncAdp of the SNFOrganization01/01/2016
Thomas F Juckette Marital TrustAdp of the SNFOrganization11/01/2014
Traverse Point PanthersAdp of the SNFOrganization08/25/2015
Boyer, HattieAdp of the SNFIndividual11/07/2025
Rashid, JohnAdp of the SNFIndividual11/07/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on January 22, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on January 22, 2024: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on May 29, 2025: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on May 7, 2026: "Provide and implement an infection prevention and control program."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.30 hours per resident per day, below the Iowa average of 3.37.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Iowa contacts for a concern about a nursing home

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Common questions

What is West Point Care Center Inc's Medicare star rating?
CMS rates West Point Care Center Inc 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did West Point Care Center Inc get at its last inspection?
1 health deficiency at the standard inspection on May 7, 2026. The Iowa average is 6.5.
Has West Point Care Center Inc been fined?
Yes. CMS lists 1 fine totaling $13,627 in the last three years.
Does West Point Care Center Inc accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns West Point Care Center Inc?
CMS lists 24 owners and managers. Legal business name: WEST POINT CARE CENTER INC.

Sources

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