1307 South Gear Avenue, West Burlington, IA 52655 · Des Moines County · (319) 768-1000
160 certified beds, about 143 residents a day · Non profit - Corporation · Medicare and Medicaid since 1977
CMS Care Compare ratings, data as of September 1, 2026 · CCN 165110 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on June 18, 2026, inspectors cited 8 health deficiencies (the Iowa average is 6.5, the national average 9.2).
Of 19 health citations since June 2024, 2 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).
CMS lists 2 fines totaling $65,094 in the last three years; the largest was $57,073, and the latest is dated December 17, 2025.
Nurses and nurse aides worked 4.78 hours per resident per day, against 3.82 across Iowa and 3.86 nationally. Registered nurses accounted for 1.43 of those hours.
23.8% of nursing staff left within the year CMS measured (Iowa average 44.0%).
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.
Inspectors wroteBased on clinical record, policy review, and staff interviews, the facility failed to obtain a consent and provide information about the risks and benefits of psychotropic medications (medications that affected the mind, altering a person's emotions, thoughts, perceptions, or behavior) for 5 of 6 residents reviewed for medications (Residents #5, #6, #13, #17, #109). The facility reported a census of 141 residents.
Inspectors wroteBased on clinical record review, review facility Call Logs resident and staff interview, the facility failed to ensure sufficient staff available to answer resident calls lights in a timely manner for 6 of 7 residents (Residents #160, #7, #142, #23, #122, and #8) in the sample. The facility reported a census of 141 residents.
Inspectors wroteBased on observation, staff interview, and facility policy review the facility failed to follow infection control procedures to prevent potential cross contamination during a blood draw procedure performed on 1 of 6 residents (Resident #17) reviewed for infection control, when the specimen drawn was placed on a clean dining room table. The facility also failed to prevent potential cross contamination during the laundry process in 1 of 10 units observed, when clean personal linens were placed on potentially contaminated public seating surfaces. The facility reported a census of 141 residents.
Inspectors wroteBased on record review, staff interviews, and the facility policy, the facility failed to have a resident's Iowa Physician Orders for Scope of Treatment (IPOST) and provider's orders on the electronic health record match for 1 of 2 residents reviewed for advanced directives (Resident #13). The facility reported a census of 141 residents.
Inspectors wroteBased on observation, staff interview, and clinical record review, the facility failed to provide Resident #17 with privacy during a blood draw when procedure was performed at dining room table during a meal with other residents present for 1 of 3 residents (Resident #17) reviewed for dignity. The facility reported a census of 141 residents.
Inspectors wroteBased on clinical record review, policy review, and staff interview, the facility failed to complete reviews for gradual dose reduction for residents prescribed psychotropic medications, failed to attempt non-pharmacological interventions prior to the administration of as needed anti-anxiety medication, and failed to ensure as needed psychotropic medication orders did not exceed 14 days without a physician review for 3 of 6 residents (Resident#5, Resident #13 and Resident #109) reviewed for unnecessary medications. The facility reported a census of 141 residents.
Inspectors wroteBased on clinical record review, facility policy review, resident and staff interviews, the facility to ensure only licensed nursing staff applied a prescribed topical medication for 1 of 1 resident (Resident #23) reviewed for professional standards. The facility reported a census of 141 residents.
Inspectors wroteBased on observation, clinical record review and staff interview, the facility failed to maintain an environment free from accident and hazards by ensuring staff safely pushed wheelchairs with footrests in place during the transport of 2 of 5 residents (Resident #10 and Resident #138) reviewed for safety. The facility reported a census of 141 residents.
Inspectors wroteBased on clinical record review, review of facility menu, and staff interviews, the facility failed to assess and intervene after a resident coughed, and then vomited during evening meal. On 12/5/25 at 5:25 PM, Resident #1 coughed and then reportedly vomited during a meal, which consisted of barbeque pork on a bun, pasta salad, buttered corn, and white cake. Another resident sitting at the table with Resident #1 reported to nursing staff Resident #1 vomited. The nursing staff checked Resident #1 and noted labored respirations, and described her as choking. Staff assisted Resident #1 outside of the dining room area while continuing to instruct her to spit out sputum. [...]
Inspectors wroteBased on clinical record review, resident family interview, staff interviews, and the facility policy, the facility failed to ensure the fall intervention of a bed alarm worked properly for 1 of 3 residents reviewed for falls (Resident #1). The facility reported a census of 146 residents.
Inspectors wroteBased on observation,staff interview, and clinical record review, the facility failed to ensure adequate supervision to ensure a resident remained free from elopement for one of three residents reviewed for supervision/elopement (Resident #1). The resident exited the facility without the knowledge of facility staff on 5/25/25 when the resident left the area where they resided, walked through an unoccupied area of the facility, and exited to outside of the facility. The resident walked around the facility, was seen outside by staff through a window, and was brought back into the facility by staff. The facility reported a census of 115 residents.
Inspectors wroteBased on observation, policy review and staff interview, the facility failed to follow the menu, and provide pureed portions per dietician recommendations. The facility reported a census of 116 residents.
Inspectors wroteBased on clinical record review, policy review, and staff interview, the facility failed to ensure residents were free from verbal abuse for 3 of 4 residents reviewed for abuse (Resident ##63, Resident #87, and Resident #126). The facility reported a census of 114 residents.
Inspectors wroteBased on clinical record review, policy review, and staff interview, the facility failed to ensure staff reported 3 of 4 incidents of potential verbal abuse to administrative staff in a timely manner (Resident #63, Resident #87 and Resident #126). The facility reported a census of 114 residents.
Inspectors wroteBased on clinical record review, policy review, and staff interview, the facility failed to separate residents from an alleged perpetrator of abuse in a timely manner. The facility reported a census of 114 residents.
Inspectors wroteBased on observation, resident interview and staff interview the facility failed to ensure adequate food temperature for prevention of bacterial pathogen growth. The facility reported a census of 116 residents.
Inspectors wroteBased on observation, clinical record review, facility incident and investigation reports, and staff interviews, the facility failed to ensure a resident with a severe cognitive impairment did not exit the facility without staff knowledge. On 7/26/24, Resident #1 left a group while walking from an activity area to the memory care unit unbeknownst to the staff supervising. Resident #1 walked through the front lobby and exited out an unlocked, unalarmed door to an unsecured courtyard area. The resident walked on the sidewalk to the area between the B and C wings of the building, a location approximately 100 yards from a large pond. A staff member saw the resident from a window, and went outside to assist her back to the building. Resident #1 estimated to be outside, unsupervised for approximately ten minutes for 1 of 1 resident reviewed for elopement (Resident #1). [...]
Inspectors wroteBased on observations, facility policy review, food temperatures, staff and resident interviews the facility failed to provide food at a safe temperature in 2 of the 7 households (Heritage House, and Cobblestone House) reviewed, and palatable food at a preferred temperature for 1 of 2 residents (Resident #90) in the sample. The facility reported a census of 101 residents. Findings Include: On 6/10/2024 at 11:35 AM, Food Service/Dietary Manager stated all food items are temped when they come out of the ovens and all individual household kitchens check and log all of the meal items at the point of service. On 6/11/2024 at 12:20 PM, upon arrival on the unit the Food Service/Dietary Manager learned Staff A, dietary staff had started to plate the noon meal. When asked, Staff A stated he had not checked the food temperatures prior to serving the noon meal. [...]
Inspectors wroteBased on observation, interview, record review, and the facility policy, the facility failed to ensure nursing staff watched and supervised residents take their medications after issuing in a medication cup for 2 of 7 residents (Resident #7, and Resident #61) reviewed. The failure resulted in a medication being left unattended in common areas within the facility, and a resident not taking her medicaiton for more then 20 minutes after adminstered. The facility reported a census of 101 residents.
9 fire safety citations on file: 3 on June 18, 2026, 5 on May 1, 2025, 1 on June 13, 2024.
| Date | Penalty | Amount or length |
|---|---|---|
| December 17, 2025 | Fine | $57,073 |
| November 12, 2024 | Fine | $8,021 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Iowa | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.78 | 3.82 | 3.86 |
| Registered nurses | 1.43 | 0.74 | 0.69 |
| All nursing staff on weekends | 4.29 | 3.37 | 3.42 |
| Nurse aides | 2.93 | ||
| Licensed practical nurses | 0.42 | ||
| Nursing staff turnover (share who left in a year) | 23.8% | 44.0% | 45.8% |
| Registered nurse turnover | 7.3% | 42.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.14 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.98 on weekdays and 4.29 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.29 in April to June 2025 to 4.78 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.78 | 1.43 | 4.98 | 4.29 | 0.7% | 0 of 90 | 143 |
| Oct to Dec 2025 | 4.80 | 1.39 | 5.00 | 4.29 | 1.0% | 0 of 92 | 139 |
| Jul to Sep 2025 | 4.53 | 1.33 | 4.74 | 3.99 | 1.2% | 0 of 92 | 136 |
| Apr to Jun 2025 | 4.29 | 1.30 | 4.49 | 3.80 | 0.9% | 0 of 91 | 127 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Iowa, Jan to Mar 2026 | 3.80 | 0.71 | 3.98 | 3.36 | 4.7% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Iowa, all employers | |||
| CNAs (nursing assistants) | $18.92 | $17.96 to $21.95 | 22,670 |
| LPNs and LVNs | $30.11 | $27.12 to $34.06 | 5,510 |
| Registered nurses | $37.80 | $32.83 to $41.32 | 34,420 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Iowa | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 18.2 | 17.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.4 | 1.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.2 | 2.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.1 | 3.8 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.3 | 2.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 8.9 | 16.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 9.1 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.1 | 19.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 21.6 | 20.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 15.5 | 13.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.1 | 2.1 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Southeast Iowa Regional Medical - Klein Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (65.6% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
65.6% this home
Better than the national rate
US median of homes 51.5% · Iowa: 28 better, 21 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 67 eligible stays.
9.5% this home
No different from the national rate
US median of homes 10.7% · Iowa: 1 better, 1 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 78 eligible stays.
6.5% this home
No different from the national rate
US median of homes 7.1% · Iowa: 0 better, 0 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 76 eligible stays.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Iowa56.7% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 1 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Iowa0.0% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 2 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Iowa1.8% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 2 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Iowa100.0% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 1 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: SOUTHEAST IOWA REGIONAL MEDICAL CENTER INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Great River Health System Inc | 5% or greater direct ownership interest | Organization | 100% | 08/01/2018 |
| Anderson, Joy | Corporate director | Individual | 03/01/2021 | |
| Barr, Deanna | Corporate director | Individual | 03/01/2021 | |
| Deets, Ryan | Corporate director | Individual | 01/27/2026 | |
| Dodd, Neal | Corporate director | Individual | 01/01/2022 | |
| Engberg, Robert | Corporate director | Individual | 01/01/2019 | |
| Hickey, Michael | Corporate director | Individual | 07/01/2024 | |
| Huffman, Robert | Corporate director | Individual | 01/01/2022 | |
| Martin, Douglas | Corporate director | Individual | 01/01/2019 | |
| McCoy, Michael | Corporate director | Individual | 11/16/2022 | |
| McKillip, John | Corporate director | Individual | 01/01/2019 | |
| McNamee, Carla | Corporate director | Individual | 03/01/2021 | |
| Riherd, Gina | Corporate director | Individual | 07/01/2025 | |
| Walz-Hartman, Andrea | Corporate director | Individual | 07/01/2026 | |
| Alexander, Jeremy | Corporate officer | Individual | 12/03/2018 | |
| Colgan, Teresa | Corporate officer | Individual | 07/01/2021 | |
| McCoy, Michael | Corporate officer | Individual | 10/12/2022 | |
| Aramark Healthcare Support Services LLC | Operational/managerial control | Organization | 02/23/2024 | |
| Great River Health System Inc | Operational/managerial control | Organization | 08/01/2018 | |
| Southeast Iowa Regional Medical Center Inc | Operational/managerial control | Organization | 12/16/2010 | |
| Alexander, Jeremy | Operational/managerial control | Individual | 12/03/2018 | |
| Anderson, Joy | Operational/managerial control | Individual | 03/01/2021 | |
| Barr, Deanna | Operational/managerial control | Individual | 03/01/2021 | |
| Chelf, Todd | Operational/managerial control | Individual | 01/18/2021 | |
| Colgan, Teresa | Operational/managerial control | Individual | 07/01/2021 | |
| Deets, Ryan | Operational/managerial control | Individual | 01/27/2026 | |
| Dodd, Neal | Operational/managerial control | Individual | 01/01/2022 | |
| Engberg, Robert | Operational/managerial control | Individual | 01/01/2019 | |
| Fleming, Beth | Operational/managerial control | Individual | 03/20/2023 | |
| Hagan, Tomi | Operational/managerial control | Individual | 12/03/2018 | |
| Hickey, Michael | Operational/managerial control | Individual | 07/01/2024 | |
| Huffman, Robert | Operational/managerial control | Individual | 01/01/2022 | |
| Klopfenstein, Mary | Operational/managerial control | Individual | 12/01/2023 | |
| Martin, Douglas | Operational/managerial control | Individual | 01/01/2019 | |
| McCoy, Michael | Operational/managerial control | Individual | 11/16/2022 | |
| McKillip, John | Operational/managerial control | Individual | 01/01/2019 | |
| McNamee, Carla | Operational/managerial control | Individual | 03/01/2021 | |
| Rashid, John | Operational/managerial control | Individual | 01/01/2025 | |
| Rodriguez, Russell | Operational/managerial control | Individual | 08/01/2022 | |
| Ryon, Joel | Operational/managerial control | Individual | 01/23/2023 | |
| Walz-Hartman, Andrea | Operational/managerial control | Individual | 07/01/2026 | |
| West, Amy | Operational/managerial control | Individual | 08/26/2024 | |
| Yost, Michael | Operational/managerial control | Individual | 02/13/2023 | |
| Aramark Healthcare Support Services LLC | Adp of the SNF | Organization | 02/19/2025 | |
| Cliftonlarsonallen LLP | Adp of the SNF | Organization | 06/14/2021 | |
| Southeast Iowa Regional Medical Center Inc | Adp of the SNF | Organization | 04/01/2013 | |
| Alexander, Jeremy | Adp of the SNF | Individual | 09/16/2019 | |
| Chelf, Todd | Adp of the SNF | Individual | 01/18/2021 | |
| Dunn, Hope | Adp of the SNF | Individual | 06/27/2022 | |
| Fleming, Beth | Adp of the SNF | Individual | 03/20/2023 | |
| Hagan, Tomi | Adp of the SNF | Individual | 12/03/2018 | |
| Klopfenstein, Mary | Adp of the SNF | Individual | 12/01/2023 | |
| Linhart, Daniel | Adp of the SNF | Individual | 01/01/2021 | |
| Rashid, John | Adp of the SNF | Individual | 01/01/2025 | |
| West, Amy | Adp of the SNF | Individual | 08/26/2024 | |
| Yost, Michael | Adp of the SNF | Individual | 02/13/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in Iowa. NursingHomeClear cannot take or act on complaints.