North Oaks Communities
725 Mount Wilson Lane, Baltimore, MD 21208 · Baltimore County · (410) 602-0302
37 certified beds, about 24 residents a day · For profit - Individual · Medicare since 1991
Part of a continuing care retirement community Certified for Medicare
Overall
4 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
1 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 215229 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on November 20, 2025, inspectors cited 3 health deficiencies (the Maryland average is 17, the national average 9.2).
None of its 26 health citations since October 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.94 hours per resident per day, against 3.87 across Maryland and 3.86 nationally. Registered nurses accounted for 1.62 of those hours.
48.4% of nursing staff left within the year CMS measured (Maryland average 40.2%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
1910/19
407/24
311/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 26 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
20D
1E
3F
Potential for minimal harm
0A
1B
1C
November 20, 2025Standard inspection, Complaint inspection · 3 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation during the initial tour of the main kitchen with facility staff it was determined that the facility staff failed to store food items in a manner that maintains professional standards of food service safety and prepare food under sanitary conditions.
- D Assure that each resident’s assessment is updated at least once every 3 months.
Inspectors wroteBased on medical record review and interview, the facility staff failed to assess a resident using the standardized Quarterly Review assessment tool at least once every three (3) months between comprehensive assessments (resident #18). This was evident for 1 out of 19 residents reviewed while completing the facility assessment facility task for the facility's annual survey.
- D Have a plan that describes the process for conducting QAPI and QAA activities.
Inspectors wroteBased on a revisit of previous annual surveys and deficient practices identified during this survey, it was determined that the facility failed to have an effective Quality Assurance Program as evidenced by the identification of repeat deficiency. The failure to identify and develop appropriate plans of correction to correct quality deficiencies places all residents at risk.
July 22, 2024Standard inspection · 4 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations and staff interview, it was determined that the facility failed to store cold foods in a safe manner and failed to ensure staff had access to proper hand washing facilities. This practice was evident for multiple areas of the main kitchen during the initial kitchen tour and had the potential to affect all residents eating food prepared in the facility's kitchen.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on medical record review and staff interview, it was determined that the facility failed to maintain accurate medical records on each resident. This was evident for 1 (resident #19) out of 8 residents that were reviewed during the survey.
- D Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observations and staff interviews, it was determined that the facility failed to have an effective pest control plan so that the facility is free of mice. This was evident on the [NAME] ridge unit of the facility.
- D Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on review of facility documentation and interviews, the facility failed to provide the required 12-hour minimum yearly in-service training for nurses' aides. This was evident in 1 out of the 5 employee records that were reviewed during the survey.
October 15, 2019Standard inspection · 19 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations of the facility's kitchen and food services, it was determined that the facility failed to maintain food service equipment in a manner that ensured sanitary food service operations and failed to utilize appropriate hair restraints for employees in accordance with professional standards for food service safety. Concerns were identified during multiple observations of the facility's kitchen and food services operation.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and staff interview during the survey it was determined the facility failed to maintain a clean and comfortable environment.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation and resident interview it was determined that the facility staff failed to ensure that a resident had access to turn the over the bed light on and off. This was evident for 1 of 6 residents (Resident #15) interviewed during the initial phase of the survey.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on review of facility documentation and interview with facility staff it was determined the facility failed to have evidence that an allegation of missing property was thoroughly investigated. This was evident for 1 of 2 residents (Resident #12) reviewed for Abuse.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on medical record review and staff interview, it was determined the facility staff failed to ensure Minimum Data Set (MDS) assessments were accurately coded. This was evident for 3 of 15 residents (Resident #5, #15, and #6) reviewed during the survey.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on medical record review, observation and staff interview it was determined the facility failed to follow person-centered care plans. This was evident for 1 of 3 residents (Resident #5) reviewed for a skin condition and 1 of 1 resident (Resident #6) reviewed for accidents.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on medical record review, and staff interview it was determined that the facility failed to show that a care plan was evaluated and revised by the interdisciplinary team after an assessment. This was evident for 1 of 1 resident (Resident #6) reviewed for accidents.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on medical record review, observation and staff interview, it was determined the facility failed to render care in accordance with the resident's care plan and failed to apply an ordered treatment. This was evident for 1 of 3 residents (Resident #5) reviewed for a skin condition.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on medical record review, and staff interview it was determined the facility failed to thoroughly assess a pressure ulcer consistent with professional standards of practice and promote healing to a pressure ulcer. This was evident for 1 of 1 resident (Resident #19) reviewed for pressure ulcers.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on medical record review, observation and staff interview, it was determined the facility failed to provide a physician order safety device that was in accordance with the resident's care plan. This was evident for 1 of 1 resident (Resident #6) reviewed for accidents.
- D Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Inspectors wroteBased on a medical record review, it was determined that a physician failed to fully evaluate a resident as related to facility acquired pressure ulcers. This is evident for 1 of 1 resident (Resident #19) reviewed for pressure ulcers.
- D Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Inspectors wroteBased on medical record review it was determined the facility failed to ensure Certified Registered Nurse Practitioner (CRNP) medical visit notes were in the resident medical record on the day the resident was seen. This was evident for 1 of 1 resident (Resident #19) reviewed for pressure ulcers.
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Inspectors wroteBased on medical record review and staff interview it was determined that the facility staff failed to provide a resident centered dementia treatment and services plan by failing to create and implement resident centered care plans with achievable goals, measurable objectives and evaluations related to daily activities. This was evident for 1 of 2 residents (Resident #9) reviewed for dementia care.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on review of the medical record and interview with facility staff it was determined the facility's consulting pharmacist failed to identify and refer to the physician a discrepancy in medication orders. This was evident for 1 of 1 resident (Resident #17) reviewed for Pain Management.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on review of the medical record and interview with facility staff it was determined the facility failed to ensure each resident's drug regimen was free from unnecessary drugs. This was evident for 1 of 1 resident (Resident #17) reviewed for Pain Management.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and staff interview it was determined the facility staff failed to label medications when opened and discard medication after being opened for longer than 24 hours for 2 of 3 medication carts and 1 of 1 treatment cart observed.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on review of the medical record and interview with facility staff it was determined the facility failed to maintain complete and accurate medical records by 1) failing to ensure accuracy of the electronic physicians orders and medication administration record, 2) failing to ensure the medical record contained the consultant pharmacists recommendations, 3) failing to ensure laboratory results were filed in the correct resident record, and 4) professional nursing staff signing off that a treatment was performed when it was observed not to be done. This was evident for 1 of 1 resident (Resident #17) reviewed for Pain Management, and 1 of 3 residents (Resident #5) reviewed for a skin condition.
- C Post nurse staffing information every day.
Inspectors wroteBased on surveyor observation and review of the facility's records it was determined the facility failed to post the required staffing information on a daily basis. This was evident for 1 of 1 nursing units.
- B Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Inspectors wroteBased on medical record review and interview with staff it was determined the facility failed to notify a resident/resident representative in writing of a new roommate. This was evident for 1 of 15 residents (Resident #5) reviewed during the survey.
Fire safety inspections
19 fire safety citations on file: 10 on November 20, 2025, 5 on July 22, 2024, 4 on October 15, 2019.
Every fire safety citation19 citations
- F Conduct risk assessment and an All-Hazards approach.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have a battery powered remote alarm panel in a location accessible by operating personnel.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure that testing and maintenance of electrical equipment is performed.
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- E Ensure proper usage of power strips and extension cords.
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Establish roles under a Waiver declared by secretary.
- F Have generator or other power source capable of supplying service within 10 seconds.
- D Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Have properly located and lighted "Exit" signs.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Maryland | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.94 | 3.87 | 3.86 |
| Registered nurses | 1.62 | 0.84 | 0.69 |
| All nursing staff on weekends | 3.64 | 3.47 | 3.42 |
| Nurse aides | 2.08 | ||
| Licensed practical nurses | 0.23 | ||
| Nursing staff turnover (share who left in a year) | 48.4% | 40.2% | 45.8% |
| Registered nurse turnover | 50.0% | 38.7% | 42.9% |
| Administrators who left | 0 |
CMS expects 2.92 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.06 on weekdays and 3.64 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 13.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.86 in April to June 2025 to 3.94 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.94 | 1.62 | 4.06 | 3.64 | 13.3% | 0 of 90 | 24 |
| Oct to Dec 2025 | 4.05 | 1.66 | 4.16 | 3.77 | 19.1% | 0 of 92 | 24 |
| Jul to Sep 2025 | 3.96 | 1.61 | 4.07 | 3.69 | 24.5% | 0 of 92 | 22 |
| Apr to Jun 2025 | 3.86 | 1.45 | 3.98 | 3.54 | 25.1% | 0 of 91 | 23 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Maryland, Jan to Mar 2026 | 3.73 | 0.74 | 3.88 | 3.34 | 8.0% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Maryland | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 26.2 | 20.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.2 | 0.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 11.0 | 2.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 6.1 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 27.0 | 22.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.2 | 5.9 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 16.7 | 13.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 30.9 | 21.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.4 | 9.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 1.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.5 | 1.2 | 1.8 |
Owners and operators
Legal business name: NORTH OAKS COMMUNITIES LLC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Bsd 26 Holdings LLC | 5% or greater direct ownership interest | Organization | 12/01/2021 | |
| Ike Akiko | 5% or greater direct ownership interest | Organization | 12/01/2021 | |
| Biderman, Michael | 5% or greater direct ownership interest | Individual | 12/01/2021 | |
| Biderman, Michael | Operational/managerial control | Individual | 12/01/2021 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on November 20, 2025: "Assure that each resident’s assessment is updated at least once every 3 months."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 4 problems in this area, most recently on July 22, 2024: "Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on October 15, 2019: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on November 20, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Other nursing homes nearby
- Courtland, LLC Baltimore, 1.6 mi · 1 of 5 stars · 75 citations
- Future Care Old Court Randallstown, 1.7 mi · 5 of 5 stars · 22 citations
- Patapsco Healthcare Randallstown, 2 mi · 1 of 5 stars · 80 citations
- Autumn Lake Healthcare at Pikesville Pikesville, 2.5 mi · 2 of 5 stars · 61 citations
- King David Nursing and Rehabilitation Center Baltimore, 3.1 mi · 2 of 5 stars · 74 citations
- Resorts of Augsburg Baltimore, 3.3 mi · 1 of 5 stars · 72 citations
- Lochearn Nursing Home, LLC Baltimore, 4.2 mi · 5 of 5 stars · 30 citations
- Chapel Hill Nursing Center Randallstown, 5 mi · 1 of 5 stars · 64 citations
Maryland contacts for a concern about a nursing home
These are the official offices in Maryland. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Maryland Department of Health, Office of Health Care Quality, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Maryland Long-Term Care Ombudsman Program, Maryland Department of Aging, 800-243-3425. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Maryland Health Care Commission, Maryland Quality Reporting, Nursing Homes, where Maryland publishes its own records on licensed homes.
Common questions
- What is North Oaks Communities's Medicare star rating?
- CMS rates North Oaks Communities 4 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did North Oaks Communities get at its last inspection?
- 3 health deficiencies at the standard inspection on November 20, 2025. The Maryland average is 17.
- Has North Oaks Communities been fined?
- CMS lists no fines in the last three years.
- Does North Oaks Communities accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns North Oaks Communities?
- CMS lists 4 owners and managers. Legal business name: NORTH OAKS COMMUNITIES LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.