Home / North Carolina / Mount Airy
Northern Regional Hospital
830 Rockford Street, Mount Airy, NC 27030 · Surry County · (336) 719-7000
33 certified beds, about 31 residents a day · Government - Hospital district · Medicare and Medicaid since 1988
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345278 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 13, 2026, inspectors cited 0 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
None of its 1 health citation since January 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.79 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 1.72 of those hours.
18.4% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 1 health citation on file.
May 13, 2026Standard inspection · 0 citations
March 28, 2025Standard inspection · 1 citation
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on record review, observations, and staff interviews, the facility failed to remove food items stored and available for use that were past the expiration date or had signs of spoilage from 1 of 2 walk-in coolers. The facility also had 3 of 4 kitchen staff members who failed to fully cover their hair during meal preparation. This deficient practice had the potential to affect food and beverages served to residents.
January 5, 2024Standard inspection · 0 citations
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.79 | 3.85 | 3.86 |
| Registered nurses | 1.72 | 0.62 | 0.69 |
| All nursing staff on weekends | 3.85 | 3.42 | 3.42 |
| Nurse aides | 2.77 | ||
| Licensed practical nurses | 0.30 | ||
| Nursing staff turnover (share who left in a year) | 18.4% | 49.0% | 45.8% |
| Registered nurse turnover | 23.1% | 45.6% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.21 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.17 on weekdays and 3.85 on weekends, 26% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.62 in April to June 2025 to 4.79 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.79 | 1.72 | 5.17 | 3.85 | 0.0% | 0 of 90 | 31 |
| Oct to Dec 2025 | 4.73 | 1.65 | 4.99 | 4.05 | 0.0% | 0 of 92 | 31 |
| Jul to Sep 2025 | 4.82 | 1.64 | 5.17 | 3.91 | 0.0% | 0 of 92 | 31 |
| Apr to Jun 2025 | 4.62 | 1.64 | 4.94 | 3.82 | 0.0% | 0 of 91 | 31 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 15.5 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 6.9 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.8 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 10.9 | 18.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.8 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.0 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 8.0 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 16.5 | 12.9 | 12.0 |
Owners and operators
Legal business name: NORTHERN HOSPITAL OF SURRY COUNTY.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Hickling, Andrea | Contracted managing employee | Individual | 08/01/2013 | |
| Hill, Earl | Contracted managing employee | Individual | 10/06/2014 | |
| Atkins, Daron | Corporate director | Individual | 08/01/2011 | |
| Carter, Dwayne | Corporate director | Individual | 10/01/2002 | |
| Cook, Phillip | Corporate director | Individual | 10/01/1999 | |
| Gillespie, David | Corporate director | Individual | 10/01/1999 | |
| Golding, Ruben | Corporate director | Individual | 10/01/2010 | |
| Lewis, Teresa | Corporate director | Individual | 12/01/2014 | |
| Moody, Robert | Corporate director | Individual | 10/01/1992 | |
| Patterson, Paul | Corporate director | Individual | 10/01/2013 | |
| Riggs, Tommy | Corporate director | Individual | 03/04/1999 | |
| Shockley, David | Corporate director | Individual | 10/01/2013 | |
| Snow, Phillip | Corporate director | Individual | 10/01/2003 | |
| Venable, Monty | Corporate director | Individual | 10/01/2003 | |
| Woltz, William | Corporate director | Individual | 12/27/1989 | |
| Hickling, Andrea | Corporate officer | Individual | 08/19/2013 | |
| Hill, Earl | Corporate officer | Individual | 10/06/2014 | |
| White, Derek | Operational/managerial control | Individual | 10/18/1999 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on March 28, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Other nursing homes nearby
- Central Continuing Care Mount Airy, 0.6 mi · 3 of 5 stars · 9 citations
- Surry Community Health Center by Harborview Mount Airy, 2.4 mi · 1 of 5 stars · 33 citations
- Chatham Nursing & Rehabilitation Elkin, 16.5 mi · 5 of 5 stars · 1 citation
- Heritage Hall - Laurel Meadows Laurel Fork, 17.6 mi · 5 of 5 stars · 13 citations
- King Health and Rehabilitation Center King, 19.4 mi · 3 of 5 stars · 11 citations
- Pruitthealth-Elkin Elkin, 19.8 mi · 3 of 5 stars · 6 citations
- Hillsville Health & Rehab Center Hillsville, 20 mi · 5 of 5 stars · 5 citations
- Village Care of King King, 20.2 mi · 1 of 5 stars · 15 citations
North Carolina contacts for a concern about a nursing home
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: NC Division of Health Service Regulation, Nursing Home Licensure and Certification Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: North Carolina Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: NC DHSR Regulated Facilities search (Statements of Deficiencies), where North Carolina publishes its own records on licensed homes.
Common questions
- What is Northern Regional Hospital's Medicare star rating?
- CMS rates Northern Regional Hospital 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Northern Regional Hospital get at its last inspection?
- 0 health deficiencies at the standard inspection on May 13, 2026. The North Carolina average is 4.7.
- Has Northern Regional Hospital been fined?
- CMS lists no fines in the last three years.
- Does Northern Regional Hospital accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Northern Regional Hospital?
- CMS lists 18 owners and managers. Legal business name: NORTHERN HOSPITAL OF SURRY COUNTY.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.