Home / Connecticut / Norwalk
Norwalk Care Center
23 Prospect Avenue, Norwalk, CT 06850 · Western Ct County · (203) 853-0010
150 certified beds, about 136 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1973
CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
2 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 075159 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on October 9, 2024, inspectors cited 12 health deficiencies (the Connecticut average is 13.4, the national average 9.2).
Of 41 health citations since September 2019, 3 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 2 fines totaling $198,225 in the last three years; the largest was $159,803, and the latest is dated October 9, 2024.
Nurses and nurse aides worked 3.74 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.57 of those hours.
42.3% of nursing staff left within the year CMS measured (Connecticut average 37.4%).
CMS links it to Highbridge Healthcare, an affiliated group of 6 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
509/19
903/22
1210/23
1310/24
103/25
105/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 41 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
1K
0L
Actual harm
1G
1H
0I
Potential for more than minimal harm
27D
10E
0F
Potential for minimal harm
0A
0B
1C
May 20, 2026Complaint inspection · 1 citation
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, job descriptions, and interview, the facility failed to ensure the environment was maintained in good repair and a homelike manner and for 1 of 2 residents (Resident #89) reviewed as part of the environment task, the facility failed to ensure a non-functioning toilet and leaking bathroom sink were repaired in a timely manner and for (5 of 7) sampled resident bathrooms, the facility failed to ensure soap.
March 19, 2025Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #3) reviewed for abuse, the facility failed to ensure adequate supervision was provided to prevent sexual abuse.
October 9, 2024Standard inspection, Complaint inspection · 13 citations
- E Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Inspectors wroteBased on observations, review of clinical records, review of facility policy and interviews for five of six sampled residents (Residents #1, #9, #21, #33 and #82) who resided on a secured unit, the facility failed to ensure there was documentation of the clinical criteria met for placement in the unit and that the secured unit was the least restrictive setting for the residents.
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observations, review of the clinical records, review of facility policy and interviews for five of six sampled residents (Resident #1, #9, #21, #33 and #82) who resided on a secured unit, the facility failed to ensure the residents' care plans reflected the residents' placement on a secured unit.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, review of facility policy and interviews, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on review of facility documentation, review of facility policy/procedures, and interviews, the facility failed to ensure the infection prevention and control program policies and procedures were reviewed at least annually, and the facility failed to provide documentation that monthly infection surveillance reports and analysis of the infection trends within the facility were completed, and the facility failed to provide documentation that the Infection Control Surveillance report analysis of trends were completed quarterly, and failed to ensure that a positive legionella water sampling test result was reported to the State Agency.
- E Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on review of clinical records, review of facility policy, review of facility documentation, and interview for two of five sampled residents (Resident #26 and Resident #87), reviewed for immunizations, the facility failed to administer the pneumococcal and influenza vaccine as requested by the resident upon admission and failed to offer and/or assess for the pneumococcal vaccine upon admission.
- E Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on review of the clinical records, review of the facility policy, review of the facility documentation, and interview for two of five sampled residents (Resident #26 and Resident #52) reviewed for immunizations, the facility failed to ensure the COVID-19 vaccine was administered as requested by the resident upon admission and failed to offer and/or assess for COVID-19 immunizations upon admission.
- E Keep all essential equipment working safely.
Inspectors wroteBased on observations and interviews, the facility failed to ensure kitchen equipment was maintained in a safe and functional manner.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on review of the clinical record, review of facility policy, and interviews for one sampled resident (Resident #62) reviewed for pre-admission screening and resident review (PASARR), the facility failed to ensure that a resident with a qualifying diagnosis was referred to the state-designated authority for the consideration for a level II assessment.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review, review of facility documentation, review of facility policy, and interviews for one of four sampled residents (Resident #35) reviewed for a skin condition, the facility failed to ensure a physician's order was obtained for a surgical wound treatment.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observations, review of facility policy and review of facility documentation on one of three medication administration carts reviewed, the facility failed to ensure that the controlled medication count was correct, and the medication was signed out on the control disposition record.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, review of the clinical record, review of facility policy and interviews for one of three medication carts reviewed, the facility failed to store medications appropriately.
- C Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Inspectors wroteBased on observations, review of the facility assessment, and interviews, the facility failed to identify the presence of a secured unit within the facility and failed to include the criteria for entrance into the secured unit and failed to include the physical and environmental characteristics of the unit.
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on review of the clinical record, review facility documentation, review of facility policy and interviews for one sampled resident (Resident #94) reviewed for abuse, the facility failed to ensure the resident was provided adequate supervision to prevent abuse that resulted in an injury.
October 26, 2023Complaint inspection · 12 citations
- K Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, clinical record reviews, facility documentation review and interviews for one (1) of five (5) residents, (Resident #2), reviewed for abuse, the facility failed to ensure adequate supervision was provided for a resident who was known to wander into other resident's rooms and who sustained significant injuries following multiple resident to resident altercations, resulting in a finding of Immediate Jeopardy, and for Resident #18, the facility failed to ensure that the resident did not leave the building unattended.
- H Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on clinical record reviews, facility documentation, facility policy and interviews for three (3) of five (5) sampled residents, (Resident #1, Resident #2, and Resident #3) who were reviewed for abuse, the facility failed to ensure residents were free from physical abuse resulting from multiple resident to resident altercations resulting in multiple significant injuries for Resident #2.
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review, facility documentation, and interviews, the facility failed to staff the building adequately to ensure that medications were administered timely for one nursing unit (The North unit), and for one (1) of three (3) residents reviewed for a change in condition, (Resident #16), the facility failed to ensure that urine specimens were obtained in accordance with physician's orders.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for five (5) of five (5) residents (Resident #50, 51, 52, 53, and 54) ,reviewed for medication administration, the facility failed to ensure the physician and resident responsible parties were notified of medication errors, and for Resident #55 reviewed for accidents, the facility failed to notify the psychiatric practioner of a incident of self harm.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on clinical record reviews, facility documentation, facility policy and interviews for two (2) of five (5) residents, (Resident #2 and Resident #1) who were reviewed for abuse, the facility failed ensure a resident-to-resident physical altercation was reported to the overseeing state agency.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on clinical record reviews, facility documentation, facility policy and interviews for two (2) of five (5) residents, (Resident #2 and Resident #1) who were reviewed for abuse, the facility failed complete a thorough investigation following (2) resident to resident physical altercations resulting in significant injury for Resident #2.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on clinical record review, facility documentation, and interviews for one (1) of three (3) residents reviewed for Activities of Daily Living (Resident #18), the facility failed to ensure that the resident got out of bed after multiple requests were by the resident were made.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on clinical record review, facility documentation, observations, and interviews, for one (1) of three (3) residents reviewed for a change in condition, (Resident #16), the facility failed to ensure that the resident received proper oxygen administration when experiencing respiratory distress.
- D Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on clinical record review, facility documentation, and interviews, the facility failed to staff the building adequately to ensure that medications were administered timely for one nursing unit (The North unit), and for one (1) of three (3) residents reviewed for a change in condition, (Resident #16), the facility failed to ensure that urine specimens were obtained in accordance with physician's orders.
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on interviews and review of facility documentation for one (1) of three (3) employees reviewed for licensure requirements, the facility failed to ensure employees obtained the appropriate nursing license as a condition of employment.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, observations and interviews for medication storage, the facility failed to ensure that the medication room was secured while a resident wandered (Resident #57), behind the nurse's station adjacent to the unsecured medication room.
- D Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased in facility documentation review, facility policy review, the facility failed to ensure that the facility administered resources effectively to ensure effective administrative oversight of staff and resident care to maintain the highest practicable physical, mental and psychosocial well-being of the residents.
March 29, 2022Standard inspection · 9 citations
- E Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Inspectors wroteBased on review of the clinical record, facility documentation, and interviews for 27 of 27 residents (Residents #501, 502, 503, 504, 505, 506, 507, 508, 509, 510, 511, 512, 513, 514, 515, 516, 517, 518, 519, 520, 521, 522, 523, 524, 525, 526, and 527), reviewed for room changes, the facility failed to provide written notice, including the reason for the change, before the resident ' s room was changed.
- D Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 2 residents (Resident #265 and 266) reviewed for grievances, the facility failed to follow up on a resident reported concern in a timely manner.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interview for 2 of 3 residents (Resident #41 and 85) reviewed for resident to resident abuse, the facility failed to ensure the residents were free from physical abuse.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #2) who had a history of behaviors, the facility failed to follow the plan of care related to the use of a hand bell without a cord and failed to ensure the hand bell was within reach.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #57) reviewed for specialized service, the facility failed to ensure the care plan was revised to reflect the manner in which daytime meals were to be provided on days the resident left the facility to receive a specialized services.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #95) reviewed for activities of daily living (ADL), the facility failed to ensure ADL care was provided in a timely manner to a resident requiring assistance with personal care.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #95) reviewed for quality of care, the facility failed to ensure the resident received a treatment according to physician's orders.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 Residents (Resident #110) reviewed for nutrition, the dietitian failed to accurately evaluate the residents nutritional status and recommend interventions to address such based on the evaluations between 8/26/21 - 2/28/22.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, review of facility documentation, facility policy and interviews, for 2 of 5 medication carts, the facility failed to maintain the medication carts in a clean and sanitary manner.
September 19, 2019Standard inspection · 5 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on clinical record reviews, review of facility documentation, interviews and polices for one sampled resident (Resident #436) who was reviewed for change in condition, the facility failed to notify the physician at the time the resident was noted to have a limited range of motion and a new onset of pain to the right hip.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record review, facility documentation, and interviews, for one of 3 residents reviewed for accidents, (Resident # 109), the facility failed to ensure that the resident was transferred in accordance with physician's orders to prevent an injury.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on clinical record reviews, review of facility documentation, policies, and interviews for one sampled resident (Resident #436) who was reviewed for a change in condition, the facility failed to administer a pain medication when the resident was observed with limited range of motion, swelling and a new onset of pain to the right hip.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, review of facility documentation, facility policy and interview the facility failed to store, secure and/or dispose of medications in an appropriate safe manner.
- D Provide routine and 24-hour emergency dental care for each resident.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #118) reviewed for dental services, the facility failed to ensure the resident was provided with dental services in a timely manner.
Fire safety inspections
11 fire safety citations on file: 3 on February 4, 2026, 7 on October 9, 2024, 1 on September 19, 2019.
Every fire safety citation11 citations
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Install an approved automatic sprinkler system.
- D Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Meet other general requirements.
- E Have generator or other power source capable of supplying service within 10 seconds.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| October 9, 2024 | Fine | $38,422 |
| October 26, 2023 | Fine | $159,803 |
| October 26, 2023 | Payment Denial | 27 days from February 2, 2024 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Connecticut | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.74 | 3.73 | 3.86 |
| Registered nurses | 0.57 | 0.69 | 0.69 |
| All nursing staff on weekends | 3.31 | 3.37 | 3.42 |
| Nurse aides | 2.34 | ||
| Licensed practical nurses | 0.83 | ||
| Nursing staff turnover (share who left in a year) | 42.3% | 37.4% | 45.8% |
| Registered nurse turnover | 52.0% | 38.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.15 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.91 on weekdays and 3.31 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 14.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.65 in April to June 2025 to 3.74 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.74 | 0.57 | 3.91 | 3.31 | 14.1% | 0 of 90 | 136 |
| Oct to Dec 2025 | 3.79 | 0.54 | 3.91 | 3.47 | 15.0% | 0 of 92 | 131 |
| Jul to Sep 2025 | 3.11 | 0.52 | 3.32 | 2.57 | 16.7% | 0 of 92 | 127 |
| Apr to Jun 2025 | 3.65 | 0.68 | 3.81 | 3.25 | 21.2% | 0 of 91 | 124 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Connecticut, Jan to Mar 2026 | 3.66 | 0.61 | 3.80 | 3.31 | 6.0% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Connecticut | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.7 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.4 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.1 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.8 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 8.2 | 16.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.8 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 17.8 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 25.5 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.2 | 10.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.8 | 1.5 | 1.8 |
Owners and operators
Legal business name: NORWALK CARE CENTER LLC. CMS links this home to Highbridge Healthcare, a group of 6 nursing homes averaging 2.5 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Norwalk Care Center Holdco LLC | 5% or greater direct ownership interest | Organization | 100% | 05/30/2025 |
| Ek Equity LLC | 5% or greater indirect ownership interest | Organization | 10% | 05/30/2025 |
| Gs Equities USA LLC | 5% or greater indirect ownership interest | Organization | 9% | 05/30/2025 |
| Jpw Ct Holdings 2 LLC | 5% or greater indirect ownership interest | Organization | 17% | 05/30/2025 |
| Goldberger, Larry | Indirect ownership interest | Individual | 05/30/2025 | |
| Hager, Israel | Indirect ownership interest | Individual | 05/30/2025 | |
| Schwartz, Herman | Indirect ownership interest | Individual | 05/30/2025 | |
| Norwalk Care Center Realty LLC | 5% or greater mortgage interest | Organization | 05/30/2025 | |
| Auerbach, Shimon | Managing control - governing body | Individual | 05/30/2025 | |
| Egert, Usher | Managing control - governing body | Individual | 05/30/2025 | |
| Auerbach, Shimon | Corporate director | Individual | 05/30/2025 | |
| Egert, Usher | Corporate director | Individual | 05/30/2025 | |
| Osborn, Tina | Corporate director | Individual | 05/30/2025 | |
| Rosenbluth, Riva | Corporate director | Individual | 05/30/2025 | |
| Auerbach, Shimon | Corporate officer | Individual | 05/30/2025 | |
| Egert, Usher | Corporate officer | Individual | 05/30/2025 | |
| Zeiger, Israel | Corporate officer | Individual | 05/30/2025 | |
| Auerbach, Shimon | Operational/managerial control | Individual | 05/30/2025 | |
| Bell, Michael | Operational/managerial control | Individual | 05/30/2025 | |
| Egert, Usher | Operational/managerial control | Individual | 05/30/2025 | |
| Lazarides, Lazaros | Operational/managerial control | Individual | 05/30/2025 | |
| Osborn, Tina | Operational/managerial control | Individual | 05/30/2025 | |
| Rosenbluth, Riva | Operational/managerial control | Individual | 05/30/2025 | |
| Taylor-Smith, Stacey | Operational/managerial control | Individual | 06/01/2025 | |
| Zeiger, Israel | Operational/managerial control | Individual | 05/30/2025 | |
| Egert, Usher | General partnership interest | Individual | 05/30/2025 | |
| Goldberger, Larry | General partnership interest | Individual | 05/30/2025 | |
| Hager, Israel | General partnership interest | Individual | 05/30/2025 | |
| Mendlovic, Barry | General partnership interest | Individual | 05/30/2025 | |
| Paskes, Joel | General partnership interest | Individual | 05/30/2025 | |
| Schwartz, Herman | General partnership interest | Individual | 05/30/2025 | |
| Ek Equity LLC | Adp of the SNF | Organization | 05/30/2025 | |
| Gs Equities USA LLC | Adp of the SNF | Organization | 05/30/2025 | |
| Jpw Ct Holdings 2 LLC | Adp of the SNF | Organization | 05/30/2025 | |
| Norwalk Care Center Realty Holdco LLC | Adp of the SNF | Organization | 05/30/2025 | |
| Norwalk Care Center Realty LLC | Adp of the SNF | Organization | 06/22/2025 | |
| Auerbach, Shimon | Adp of the SNF | Individual | 05/30/2025 | |
| Bell, Michael | Adp of the SNF | Individual | 05/30/2025 | |
| Egert, Usher | Adp of the SNF | Individual | 05/30/2025 | |
| Lazarides, Lazaros | Adp of the SNF | Individual | 05/30/2025 | |
| Lefkowitz, Joseph | Adp of the SNF | Individual | 05/30/2025 | |
| Mendlovic, Barry | Adp of the SNF | Individual | 05/30/2025 | |
| Osborn, Tina | Adp of the SNF | Individual | 05/30/2025 | |
| Paskes, Joel | Adp of the SNF | Individual | 05/30/2025 | |
| Rosenbluth, Riva | Adp of the SNF | Individual | 05/30/2025 | |
| Taylor-Smith, Stacey | Adp of the SNF | Individual | 05/30/2025 | |
| Zeiger, Israel | Adp of the SNF | Individual | 05/30/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on October 9, 2024: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 7 problems in this area, most recently on March 19, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on May 20, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on October 9, 2024: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.31 hours per resident per day, below the Connecticut average of 3.37.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Notre Dame Health and Rehabilitation Center Norwalk, 1.4 mi · 4 of 5 stars · 15 citations
- Autumn Lake Healthcare at Norwalk Norwalk, 2 mi · 2 of 5 stars · 41 citations
- Waveny Care Center New Canaan, 3.9 mi · 5 of 5 stars · 15 citations
- Stamford Care Center Stamford, 6.1 mi · 2 of 5 stars · 41 citations
- Wilton Meadows Health Care Center Wilton, 6.3 mi · 2 of 5 stars · 39 citations
- Ark Healthcare & Rehabilitation at St. Camillus Stamford, 7 mi · 4 of 5 stars · 24 citations
- Southport Center for Nursing & Rehabilitation LLC Southport, 7.3 mi · 2 of 5 stars · 57 citations
- Civita Care Center at Long Ridge Stamford, 7.4 mi · 2 of 5 stars · 28 citations
Connecticut contacts for a concern about a nursing home
These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.
Common questions
- What is Norwalk Care Center's Medicare star rating?
- CMS rates Norwalk Care Center 1 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Norwalk Care Center get at its last inspection?
- 12 health deficiencies at the standard inspection on October 9, 2024. The Connecticut average is 13.4.
- Has Norwalk Care Center been fined?
- Yes. CMS lists 2 fines totaling $198,225 in the last three years.
- Does Norwalk Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Norwalk Care Center?
- CMS lists 47 owners and managers, and links the home to Highbridge Healthcare. Legal business name: NORWALK CARE CENTER LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.