Home / Connecticut / Norwalk
Autumn Lake Healthcare at Norwalk
34 Midrocks Drive, Norwalk, CT 06851 · Western Ct County · (203) 847-9686
150 certified beds, about 141 residents a day · For profit - Individual · Medicare and Medicaid since 1993
Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
1 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 075387 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 17, 2026, inspectors cited 14 health deficiencies (the Connecticut average is 13.4, the national average 9.2).
None of its 41 health citations since November 2021 was rated as actual harm or immediate jeopardy.
CMS lists 1 fine totaling $12,834 in the last three years; the largest was $12,834, and the latest is dated June 26, 2024.
Nurses and nurse aides worked 3.26 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.38 of those hours.
29.9% of nursing staff left within the year CMS measured (Connecticut average 37.4%).
CMS links it to Autumn Lake Healthcare, an affiliated group of 59 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
411/21
104/24
1807/24
208/24
203/25
1403/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 41 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
30D
10E
0F
Potential for minimal harm
0A
1B
0C
March 17, 2026Standard inspection, Complaint inspection · 14 citations
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on clinical record reviews, resident interviews, review of policy and staff interviews for 2 of 7 residents reviewed for choices (Residents #62 and #80), the facility failed to ensure residents were not restricted from an outdoor common area without an individualized assessment and failed to notify residents of rule changes.
- E Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on clinical record review, facility documents, review of facility policy and interviews for 1 of 7 residents (Resident # 57) reviewed for choices, the facility failed to ensure that the resident received scheduled showers as per resident preferences.
- E Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on review of facility assessment, review of facility documentation and staff interview, the facility failed to ensure all Nurse Aide Resident Care competencies were completed for 2025.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on review of the clinical record review, observations, review of policy and staff interviews for 1 of 1 resident reviewed for Communication ( Resident # 38), the facility failed to ensure normal saline syringes for flushing an Intravenous Therapy ( IV) line were stored appropriately and the facility failed to ensure saline flushes and IV supplies for resident use, stored in the medication rooms were labeled appropriately.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, facility policy and staff interviews for 1 of 18 residents on Enhanced barrier precautions ( Resident #69),the facility did not ensure proper Personal Protective Equipment (PPE) was readily available and for 5 of the 18 residents (Residents #5, #88, #121,#132 and #160) on enhanced Barrier precautions, the facility did not ensure trash receptacles were available to dispose of the used PPE prior to exiting the resident's rooms.
- D Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Inspectors wroteBased on record review, resident interview, and staff interviews, for 1 of 7 residents reviewed for choices (Resident #9), the facility failed to provide written notice before a resident's room was changed.
- D Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Inspectors wroteBased on review of the clinical record, review of policy and staff interviews for 1 of 1 resident reviewed for communication (Resident #38) , the facility failed to comprehensively assess a resident with hearing loss in the comprehensive Minimum Data Set assessment.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on clinical record review, observation, review of policy and staff interviews for 1 of 1 resident (Resident # 38) reviewed for communication, the facility failed to add hearing loss and interventions to the baseline care plan to meet the immediate needs within 48 hours of admission.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on review of the clinical record, facility policy for 1 of 1 resident (Resident # 38) reviewed for communication, the facility failed to develop a comprehensive care plan with goals, timetable and interventions to meet the needs of a resident with hearing loss and for 1 of 2 residents reviewed (Resident # 2) reviewed for dementia, the facility failed to ensure staff identified cognitive deficits and developed plan of care for a resident with cognitive loss and a diagnosis of dementia.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of the clinical record reviews, observations, facility policy and staff interviews for 1 of 7 residents ( Resident #1 ) reviewed for choices, the facility failed to ensure that a physician's order regarding leave of absence (LOA) was followed, and for 2 of 4 residents reviewed for accidents (Residents #17 and #130), the facility failed to ensure a nursing assessments were completed following a near-fall event and a change of condition and for 1 of 1 resident (Resident # 38)reviewed for communication, the facility failed to ensure staff appropriately identified a venous access site, obtain the correct physician orders for its use.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record review, observation, review of facility documentation and staff interviews for 1 of 4 (Residents #17) reviewed for accidents, the facility failed to ensure that a resident's environment was free of potential hazards and failed to provide adequate interventions to mitigate fall risk, including ensuring safe footwear and a clear ambulatory path during a period of increased risk related to a recent lower extremity injury and the facility failed to ensure that the main entrance non-smoking area was free of cigarette butts to prevent a potential hazard.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on clinical record, review of facility policy and staff interviews for 1of 1 resident (Resident # 5) reviewed for specialized treatment, the facility failed to ensure physician orders were obtained for a specialized type of venous access site, its location, assessment and care for the access site and failed to avoid medications prohibited as outlined in the facility policy.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on clinical record review, review of facility documentation, observation and staff interviews for 1 of 5 residents (Resident # 130) reviewed for unnecessary medications, the facility failed to ensure the physician acted upon a pharmacy recommendation timely.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on review of the clinical records, review of facility policy and staff interview for 1 of 4 residents (Resident # 130) reviewed for accidents, the facility failed to ensure the clinical record was complete and accurate.
March 19, 2025Complaint inspection · 2 citations
- D Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Inspectors wroteBased on record review, facility documentation, and staff interviews for one of three residents (Resident #1) reviewed for advanced directives, the facility failed to ensure the code status was obtained from the legal representative, and failed to ensure the medical record included the accurate advance directives.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review, facility documentation, and staff interviews for one of three residents (Resident #1) reviewed for quality of care, the facility failed to ensure the medical record was complete and accurate to include the responsible party was notified of a change in condition.
August 13, 2024Complaint inspection · 2 citations
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on clinical record review and staff interview for one of three residents (Resident #1) reviewed for discharge the facility failed to notify the discharging facility timely that they would not readmit the resident following hospitalization.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on clinical record review and staff interview for one of three residents (Resident #1) reviewed for discharge, the facility failed to ensure a complete and accurate record to include documentation regarding a readmission or refusal to readmit a resident.
July 23, 2024Standard inspection, Complaint inspection · 18 citations
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #93) reviewed for personal property, the facility failed to ensure the resident's personal property was kept safe from loss and based on tour of the environment, the facility failed to maintain a safe, clean, comfortable, and homelike environment.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, review of facility policy and interviews, the facility failed to ensure food was prepared under sanitary conditions within professional standards.
- D Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #23) who required hospice care, the facility failed to honor the request for a specific hospice provider.
- D Honor the resident's right to manage his or her financial affairs.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interview for 1 resident (Resident #44) who had a personal funds account managed by the facility, the facility failed to ensure the resident had ready and reasonable access to those funds.
- D Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interview for 1 resident (Resident #44) reviewed for personal funds, the facility failed to ensure that a resident who had funds managed by the facility was provided quarterly statements, in a clear and understandable manner and upon request, failed to ensure that facility staff utilized generally accepted accounting principles and failed to ensure the funds were in an interest bearing account.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on review of the clinical record, facility policy, and interviews for 2 of 3 residents (Resident #45 and 93) reviewed for advance directives, the facility failed to obtain, as soon as possible after admission, the resident/resident representatives wish for code status (code status refers to the level of medical interventions a person wishes to have started if their heart or breathing stops).
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #110) reviewed for accidents, the facility failed to notify the physician when the resident returned from the hospital with a new mild anterior displacement of the right humerus with regards to the glenoid which could represent an anterior glenohumeral dislocation.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 4 residents (Resident #42) reviewed for Preadmission Screening and Resident Review (PASARR), the facility failed to complete a PASARR rescreen after the expiration of a 30-day approval.
- D Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 5 residents (Resident #2 and 39) reviewed for Preadmission Screening and Resident Review (PASARR), the facility failed to notify the state mental health authority of a change in mental health diagnosis.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on review of the clinical record, facility policy, and interviews for 1 of 5 residents (Resident #49) reviewed for unnecessary medications, the facility failed to develop a comprehensive care plan for a resident with a history of dementia.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #44) reviewed for personal funds, the facility failed to invite the resident and resident representative to the resident care conferences and failed to ensure the resident care conferences were held timely.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 3 residents (Resident #6 and 112) reviewed for accidents, the facility failed to ensure the Registered Nurse (RN) completed an assessment after a fall and prior to moving the resident off the floor or that neurological assessments were completed after falls or the RN assessed the resident after new bruising of the skin was found.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #23) reviewed for positioning, the facility failed to ensure the air mattress was set to the resident's weight as per the physician's order and for 1 resident (Resident #94), who was dependent of staff for care, the facility failed to ensure a helmet, which was recommended by a neurosurgeon to be worn while the resident was out of bed, was consistently applied.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on review of the clinical record, facility policy, and interviews for 2 of 4 residents (Resident #94 and 111) reviewed for pressure ulcer/injury, the facility failed to ensure the Braden Scale (an assessment tool used to assess a resident's risk of developing pressure ulcers) and weekly skin assessments were completed per the physician's order and failed to ensure an RN assessment was documented in the clinical record upon the identification of a new pressure ulcer.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, review of facility documentation, facility policy, and interviews, for 6 residents (Residents #8, 11, 57, 64, 88, and 120) who attend the fall prevention program, the facility failed to ensure adequate supervision was maintained and for 1 resident (Resident #97) who had been found smoking at the facility and had contraband in his/her possession, the facility failed to ensure adequate supervision of the resident to ensure the resident's individual safety, as well as the safety of others in the facility and for 2 of 5 residents (Resident #111 and 94) who were reviewed for accidents and/or wandered, the facility failed to ensure interventions were revised to prevent future falls and failed to provide supervision to prevent an elopement.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on review of the clinical record, facility policy, and interviews for 1 resident (Resident #42) reviewed for pain management, the facility failed to administer an as needed (PRN) pain medication when the resident had pain and requested the medication.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, review of facility documentation, facility policy, and interviews for 2 of 7 medication carts, the facility failed to ensure shift to shift controlled drugs count was consistently completed.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, review of facility policy, and interviews the facility failed to store personal protective equipment, PPE (protective items or garments worn to protect the body or clothing from hazards that can cause injury and to protect residents from cross-transmission) in a sanitary manner for a resident identified on transmission-based precautions.
April 11, 2024Complaint inspection · 1 citation
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on clinical record review, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #1), reviewed for a resident to resident altercation the facility failed to ensure that an intervention entered into the plan of care was specific to identify how the resident would be monitored after the incident.
November 23, 2021Standard inspection · 4 citations
- E Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on observation, review of the clinical record, facility policy and interviews for one resident (Resident #38) reviewed for choices, the facility failed to accommodate the resident's preferences regarding showers.
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, clinical record reviews, facility policy and interviews for one resident (Resident #33) reviewed for Ambulation, the facility failed to ensure restorative ambulation was completed per physician's order and for one sampled resident ( Resident # 38) reviewed for splint application the facility failed to ensure the resident's splint was applied with in accordance to the plan of care and for one sampled resident ( Resident # 83) reviewed for oxygen /BIPAP use, the facility failed to ensure that physician's orders were obtained for oxygen use /BIPAP .
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on review of the clinical record, observations, review of facility policy and interviews for one resident (Resident #83) reviewed for oxygen therapy, the facility failed to obtain a physician's order for the utilization of the oxygen, changing the resident's oxygen tubing and Bipap tubing/mask within accordance to facility policy.
- B Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, review of the clinical record, facility policy and interviews for two residents reviewed for reviewed for Care Planning for (Resident #38), the facility failed to ensure the revision of the resident's care plan for splints and for (Resident #83) reviewed for oxygen therapy, the facility failed to revise the residents care plan.
Fire safety inspections
26 fire safety citations on file: 10 on March 17, 2026, 16 on July 23, 2024.
Every fire safety citation26 citations
- F Install corridor and hallway doors that block smoke.
- F Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Provide a written emergency evacuation plan.
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E Install a fire alarm system that can be heard throughout the facility.
- E Inspect, test, and maintain automatic sprinkler systems.
- D Install noncombustible or limited-combustible interior walls.
- D Provide properly protected cooking facilities.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Install an approved automatic sprinkler system.
- J Install a fire alarm system that can be heard throughout the facility.
- J Install an approved automatic sprinkler system.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Install noncombustible or limited-combustible interior walls.
- D Provide properly protected cooking facilities.
- D Have properly installed hallway dispensers for alcohol-based hand rub.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Install corridor and hallway doors that block smoke.
- D Have simulated fire drills held at unexpected times.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Meet requirements for the installation and maintenance of electrical systems.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Meet requirements for the use of electrical equipment.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| June 26, 2024 | Fine | $12,834 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Connecticut | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.26 | 3.73 | 3.86 |
| Registered nurses | 0.38 | 0.69 | 0.69 |
| All nursing staff on weekends | 3.07 | 3.37 | 3.42 |
| Nurse aides | 2.02 | ||
| Licensed practical nurses | 0.87 | ||
| Nursing staff turnover (share who left in a year) | 29.9% | 37.4% | 45.8% |
| Registered nurse turnover | 56.3% | 38.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.21 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.34 on weekdays and 3.07 on weekends, 8% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 10.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.37 in April to June 2025 to 3.26 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.26 | 0.38 | 3.34 | 3.07 | 10.4% | 0 of 90 | 141 |
| Oct to Dec 2025 | 3.23 | 0.44 | 3.31 | 3.02 | 9.6% | 0 of 92 | 141 |
| Jul to Sep 2025 | 3.35 | 0.47 | 3.41 | 3.19 | 7.7% | 0 of 92 | 141 |
| Apr to Jun 2025 | 3.37 | 0.49 | 3.47 | 3.12 | 7.9% | 0 of 91 | 140 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Connecticut, Jan to Mar 2026 | 3.66 | 0.61 | 3.80 | 3.31 | 6.0% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Connecticut | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 12.8 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.2 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.8 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 5.2 | 16.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.8 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 15.1 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.9 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.0 | 10.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.1 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.5 | 1.8 |
Owners and operators
Legal business name: NORWALK OPERATIONS LLC. CMS links this home to Autumn Lake Healthcare, a group of 59 nursing homes averaging 2.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Norwalk Parent LLC | 5% or greater direct ownership interest | Organization | 100% | 01/01/2015 |
| Norwalk Associates Inc. | Indirect ownership interest | Organization | 01/01/2015 | |
| Norwalk Realty LLC | 5% or greater mortgage interest | Organization | 01/01/2015 | |
| Schwartz, Mark | Corporate officer | Individual | 01/01/2025 | |
| Diteodoro, Jack | Operational/managerial control | Individual | 09/13/2018 | |
| Schwartz, Mark | Operational/managerial control | Individual | 01/01/2015 | |
| Thomas, Adrian | Operational/managerial control | Individual | 09/22/2022 | |
| Norwalk Associates Inc. | Adp of the SNF | Organization | 01/01/2015 | |
| Norwalk Parent LLC | Adp of the SNF | Organization | 01/01/2015 | |
| Norwalk Realty LLC | Adp of the SNF | Organization | 01/01/2015 | |
| Diteodoro, Jack | Adp of the SNF | Individual | 09/13/2018 | |
| Stern, Aryeh | Adp of the SNF | Individual | 01/01/2015 | |
| Thomas, Adrian | Adp of the SNF | Individual | 09/22/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 13 problems in this area, most recently on March 17, 2026: "Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 11 problems in this area, most recently on March 17, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 10 problems in this area, most recently on March 17, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on March 17, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.07 hours per resident per day, below the Connecticut average of 3.37.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Notre Dame Health and Rehabilitation Center Norwalk, 0.6 mi · 4 of 5 stars · 15 citations
- Norwalk Care Center Norwalk, 2 mi · 1 of 5 stars · 41 citations
- Waveny Care Center New Canaan, 4.2 mi · 5 of 5 stars · 15 citations
- Wilton Meadows Health Care Center Wilton, 4.4 mi · 2 of 5 stars · 39 citations
- Southport Center for Nursing & Rehabilitation LLC Southport, 6.7 mi · 2 of 5 stars · 57 citations
- Villa at Stamford, the Stamford, 7.6 mi · 4 of 5 stars · 23 citations
- Stamford Care Center Stamford, 7.7 mi · 2 of 5 stars · 41 citations
- Carolton Chronic & Convalescent Hospital Inc Fairfield, 7.8 mi · 1 of 5 stars · 44 citations
Connecticut contacts for a concern about a nursing home
These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.
Common questions
- What is Autumn Lake Healthcare at Norwalk's Medicare star rating?
- CMS rates Autumn Lake Healthcare at Norwalk 2 out of 5 stars overall, with 2 for health inspections, 1 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Autumn Lake Healthcare at Norwalk get at its last inspection?
- 14 health deficiencies at the standard inspection on March 17, 2026. The Connecticut average is 13.4.
- Has Autumn Lake Healthcare at Norwalk been fined?
- Yes. CMS lists 1 fine totaling $12,834 in the last three years.
- Does Autumn Lake Healthcare at Norwalk accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Autumn Lake Healthcare at Norwalk?
- CMS lists 13 owners and managers, and links the home to Autumn Lake Healthcare. Legal business name: NORWALK OPERATIONS LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
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