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Notre Dame Health and Rehabilitation Center

76 West Rocks Road, Norwalk, CT 06851 · Western Ct County · (203) 847-5893

60 certified beds, about 56 residents a day · Non profit - Corporation · Medicare and Medicaid since 1991

Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 075356 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on August 27, 2024, inspectors cited 6 health deficiencies (the Connecticut average is 13.4, the national average 9.2).

Of 15 health citations since October 2019, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $8,278 in the last three years; the largest was $8,278, and the latest is dated December 9, 2025.

Nurses and nurse aides worked 4.16 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.97 of those hours.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
12D
1E
0F
Potential for minimal harm
0A
0B
0C
December 9, 2025Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 23, 2026
    Inspectors wroteBased on record review, facility documentation review, and interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to ensure a resident with a diagnosis of dementia and a known fall risk was properly supervised and failed to ensure the resident was not left alone in the bathroom, to prevent a fall with injury.
May 27, 2025Complaint inspection · 1 citation
  1. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 22, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for respiratory care, the facility failed to obtain a physician's order for oxygen administration in a timely manner.
August 27, 2024Standard inspection · 6 citations
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 20, 2024
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #42) reviewed for falls, the facility failed to develop and implement a comprehensive care plan for a resident who had a history of repeated falls on admission and was identified as a moderate fall risk.
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 20, 2024
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #42) reviewed for falls, the facility failed to ensure quarterly fall risk assessments were completed, per the facility policy.
  3. D
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 20, 2024
    Inspectors wroteBased on review of facility documentation, facility policy and interviews, the facility failed to ensure annual performance evaluations were completed for nurse aide staff for 2023.
  4. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 20, 2024
    Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #39) reviewed for pressure ulcers, the facility failed to ensure appropriate infection control techniques were implemented during a dressing change for a resident on enhanced barrier precautions.
  5. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 20, 2024
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 5 of 5 residents (Resident #3,14, 27, 30 and 209) reviewed for vaccinations, the facility failed to provide documentation that the resident or resident's representative was provided education regarding the benefits and potential side effects of the pneumococcal immunization, and that the resident either received the pneumococcal immunization according to the CDC guidelines or did not receive the pneumococcal immunization due to medical contraindication or refusal.
  6. D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 20, 2024
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 5 of 5 residents (Resident #3, 14, 27, 30 and 209) reviewed for COVID-19 immunizations, the facility failed to provide documentation that the resident, or resident representative was provided with current COVID-19 information regarding additional doses, including education and risks or potential side effects, or offered subsequent COVID-19 vaccinations.
May 19, 2022Standard inspection · 4 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 30, 2022
    Inspectors wroteBased on observation, review of facility documentation, facility policy, and interviews the facility failed to ensure food items were rotated out of emergency stock to ensure freshness according to policy. An observation of emergency food storage during kitchen tour on 5/16/22 at 7:15 AM identified the following food items dated with black marker: 1.(12) cans puree chicken dated 4/29/21 in black marker 2. (6) cans puree green beans dated 4/29/21 in black marker 3. (6) cans puree beef dated 6/15/21 in black marker 4. (4) 6.75 lb cans of chili dated 6/7/21 in black marker 5. (4) 6/63 lb. cans beef stew dated 6/7/21 in black marker 6. (2) 6.75 lb. can ravioli dated 6/7/21 in black marker 7. (2) 6 lb. cans fruit cocktail dated 6/7/21 in black marker 8. (3) 6 lb cans pudding dated 6/7/21 in black marker 9. (2) 6 lbs. [...]
  2. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2022
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #6) reviewed for pressure ulcers, the facility failed to ensure a nutritional assessment was completed timely for a resident with a newly identified pressure ulcer.
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2022
    Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #3) reviewed for falls, the facility failed to ensure the Resident Care Plan was reviewed/revised after Resident #3 fell, failed to accurately and completely complete every 15 minute checks, and failed to ensure timely Physical Therapy screens were completed on 2 occasions.
  4. D
    Perform COVID19 testing on residents and staff.
    F886 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2022
    Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews, the facility failed to ensure outbreak testing for staff were followed in accordance with infection control practices and facility protocols.
October 3, 2019Standard inspection · 3 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) November 15, 2019
    Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy and interviews for 2 of 3 residents (Resident #32 and 31) reviewed for falls, the facility failed to ensure staff followed the plan of care and/or provided appropriate assistance during a transfer.
  2. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 15, 2019
    Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interview for 1 of 2 residents (Resident #33) reviewed for pressure ulcers, the facility failed to follow the plan of care related to an out of bed schedule.
  3. D
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    F810 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 15, 2019
    Inspectors wroteBased on observations, revies of the clinical record, facility documentation, facility policy, and interviews for 2 of 8 residents (Resident #17 and 33) reviewed for dining, the facility failed to provide adaptive equipment during dining.

Fire safety inspections

13 fire safety citations on file: 8 on August 27, 2024, 5 on May 19, 2022.

Every fire safety citation13 citations
  1. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · August 27, 2024 · Corrected (the home has a date of correction)
  2. D
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · August 27, 2024 · Corrected (the home has a date of correction)
  3. D
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · August 27, 2024 · Corrected (the home has a date of correction)
  4. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 27, 2024 · Corrected (the home has a date of correction)
  5. D
    Install corridor and hallway doors that block smoke.
    K 363 · August 27, 2024 · Corrected (the home has a date of correction)
  6. D
    Provide a written emergency evacuation plan.
    K 711 · August 27, 2024 · Corrected (the home has a date of correction)
  7. D
    Have simulated fire drills held at unexpected times.
    K 712 · August 27, 2024 · Corrected (the home has a date of correction)
  8. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · August 27, 2024 · Corrected (the home has a date of correction)
  9. F
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · May 19, 2022 · Corrected (the home has a date of correction)
  10. D
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · May 19, 2022 · Corrected (the home has a date of correction)
  11. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · May 19, 2022 · Corrected (the home has a date of correction)
  12. D
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · May 19, 2022 · Corrected (the home has a date of correction)
  13. D
    Ensure proper usage of power strips and extension cords.
    K 920 · May 19, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
December 9, 2025Fine $8,278

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeConnecticutUnited States
All nursing staff (RN, LPN and aides)4.163.733.86
Registered nurses0.970.690.69
All nursing staff on weekends3.613.373.42
Nurse aides2.30
Licensed practical nurses0.88
Nursing staff turnover (share who left in a year)not reported37.4%45.8%
Registered nurse turnovernot reported38.6%42.9%
Administrators who leftnot reported

CMS expects 3.48 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.38 on weekdays and 3.61 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.41 in July to September 2025 to 4.16 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.160.974.383.61 3.4%0 of 9056
Oct to Dec 20254.350.784.553.83 6.5%0 of 9255
Jul to Sep 20254.410.714.593.93 7.8%0 of 9252
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Connecticut, Jan to Mar 20263.660.613.803.316.0%1.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Connecticut

JobMedianMiddle halfEmployed
Connecticut, all employers
CNAs (nursing assistants)$21.53$20.14 to $22.6821,380
LPNs and LVNs$35.43$32.05 to $36.948,540
Registered nurses$49.39$41.40 to $58.5840,110
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeConnecticutUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
9.917.913.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.30.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
4.21.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.63.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
4.01.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
5.216.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.44.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
5.617.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
12.624.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
13.510.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.62.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.51.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Notre Dame Health and Rehabilitation Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (59.3% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

59.3% this home

Better than the national rate

US median of homes 51.5% · Connecticut: 75 better, 2 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 92 eligible stays.

Potentially preventable readmissions

9.8% this home

No different from the national rate

US median of homes 10.7% · Connecticut: 0 better, 3 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 90 eligible stays.

Infections that led to a hospital stay

7.6% this home

No different from the national rate

US median of homes 7.1% · Connecticut: 0 better, 2 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 61 eligible stays.

Self-care and mobility at discharge

62.8% this home

Median of homes: Connecticut58.9% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 43 residents counted.

Falls with major injury

1.9% this home

Median of homes: Connecticut0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 54 residents counted.

New or worsened pressure ulcers

1.6% this home

Median of homes: Connecticut1.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 54 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Connecticut100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 18 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: NOTRE DAME CONVALESCENT HOME INC.

NameRoleTypeShareSince
Golder, FrancoiseCorporate directorIndividual10/01/2013
Devine, JohnCorporate officerIndividual11/01/2010
Monast, Marie LucianCorporate officerIndividual11/01/2001
Paul, DanaCorporate officerIndividual11/01/2001
Simon, MarkCorporate officerIndividual11/01/2010
Paul, DanaOperational/managerial controlIndividual04/02/2013

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on December 9, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on August 27, 2024: "Provide and implement an infection prevention and control program."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on May 19, 2022: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on August 27, 2024: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."

Other nursing homes nearby

Connecticut contacts for a concern about a nursing home

These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.

Common questions

What is Notre Dame Health and Rehabilitation Center's Medicare star rating?
CMS rates Notre Dame Health and Rehabilitation Center 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Notre Dame Health and Rehabilitation Center get at its last inspection?
6 health deficiencies at the standard inspection on August 27, 2024. The Connecticut average is 13.4.
Has Notre Dame Health and Rehabilitation Center been fined?
Yes. CMS lists 1 fine totaling $8,278 in the last three years.
Does Notre Dame Health and Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Notre Dame Health and Rehabilitation Center?
CMS lists 6 owners and managers. Legal business name: NOTRE DAME CONVALESCENT HOME INC.

Sources

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