What is Nova Health and Rehab's Medicare star rating?

CMS rates Nova Health and Rehab 5 out of 5 stars overall, with 5 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Nova Health and Rehab get at its last inspection?

3 health deficiencies at the standard inspection on June 27, 2024. The Virginia average is 14.3.

Has Nova Health and Rehab been fined?

CMS lists no fines in the last three years.

Does Nova Health and Rehab accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Nova Health and Rehab?

CMS lists 19 owners and managers, and links the home to Saber Healthcare Group. Legal business name: NOVA HEALTHCARE GROUP, LLC.

Nova Health and Rehab: Inspections, Staffing & Ratings

The record in brief

At its most recent standard inspection, on June 27, 2024, inspectors cited 3 health deficiencies (the Virginia average is 14.3, the national average 9.2).

None of its 13 health citations since September 2019 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.24 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.70 of those hours.

55.0% of nursing staff left within the year CMS measured (Virginia average 48.1%).

CMS links it to Saber Healthcare Group, an affiliated group of 126 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

809/19

202/22

306/24

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

12D

Potential for minimal harm

June 27, 2024Standard inspection · 3 citations

D

Ensure each resident receives an accurate assessment.

F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 22, 2024

Inspectors wroteBased on staff interview and clinical record review the facility staff failed to correctly code a minimum data set (MDS) assessment for 1 of 3 closed record reviews, Resident #86.
D

Ensure medication error rates are not 5 percent or greater.

F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 22, 2024

Inspectors wroteBased on observation, staff interview, and clinical record review, the facility staff failed to ensure a medication error rate of less than 5%. There were 2 medication errors in 26 opportunities for a medication error rate of 7.69%. These medication errors affected Resident #20 and #82.
D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 22, 2024

Inspectors wroteBased on observation, staff interview, and facility document review, the facility staff failed to store all drugs and biologicals in locked compartments on 1 of 2 nursing units, Unit 1.

February 3, 2022Standard inspection · 2 citations

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 26, 2022

Inspectors wroteBased on observation, staff interview, and facility document review facility staff failed to ensure food was stored under safe and sanitary conditions in one of one walk-in refrigerators and one of one dry storage rooms.
D

Ensure staff are vaccinated for COVID-19

F888 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 26, 2022

Inspectors wroteBased on staff interview and facility document review, the facility staff failed to implement the COVID-19 vaccination process in the attempt to prevent the transmission of COVID-19 for 2 of 93 employees. The staff vaccination rate was 97.8%.

September 6, 2019Standard inspection · 8 citations

D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 17, 2019

Inspectors wroteBased on clinical record review, staff interview, facility document review, the facility staff failed to notify the physician of changes in Resident condition for 2 of 24 Residents in the survey sample, Resident # 18 and Resident #76.
D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 17, 2019

Inspectors wroteBased on observation, staff interview, Resident interview, family interview, and clinical record review the facility staff failed to review and revise a CCP (comprehensive care plan) for 1 of 24 Residents, Resident #28.
D

Provide care and assistance to perform activities of daily living for any resident who is unable.

F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 17, 2019

Inspectors wroteBased on observation, staff interview, Resident interview, family interview, clinical record review and facility document review the facility staff failed to provide ADL (activities of daily living) care for 1 of 24 Residents, Resident #28.
D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 17, 2019

Inspectors wroteBased on observation, interview, and record review, the facility staff failed to ensure that a resident with pressure ulcers receives necessary treatment and services by monitoring an area to the right heel as ordered by the physician for 1 of 24 residents (Resident # 81).
D

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

F694 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 17, 2019

Inspectors wroteBased on observation, staff interview, and clinical record review, the facility staff failed to provide treatment consistent with the comprehensive care plan related to IV therapy for 1 of 24 Residents in the survey sample, Resident # 284.
D

Provide safe and appropriate respiratory care for a resident when needed.

F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 17, 2019

Inspectors wroteBased on observation, staff interview and clinical record review, the facility staff failed to ensure that residents who need respiratory care by maintaining oxygen equipment for 2 of 24 residents in the sample survey (Resident #38 and #24).
D

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

F711 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 17, 2019

Inspectors wroteBased on clinical record review, staff interview, and facility document review, it was determined that the physician failed to visit and assess skin conditions for 2 of 24 Residents in the survey sample, Resident # 79 and Resident # 81.
D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 17, 2019

Inspectors wroteBased on clinical record review, staff interview, and facility document review, it was determined that the facility staff failed to ensure that 1 of 24 Residents in the survey sample were free of unnecessary psychotropic medications, Resident # 25. The facility staff failed to ensure that Resident # 25 had a prn (as needed) psychotropic medication ordered that was limited to 14 days. Resident # 25 was an [AGE] year-old- female who was admitted to the facility on [DATE]. Diagnoses included but were not limited to, dementia, anxiety, major depressive disorder, and anxiety. The clinical record for Resident # 25 was reviewed on 9/5/19 at 10:04 am. The most recent MDS (minimum data set) assessment for Resident # 25 was a quarterly assessment with an ARD (assessment reference date) of 6/20/19. Section C of the MDS assesses cognitive patterns. [...]

Fire safety inspections

11 fire safety citations on file: 2 on June 27, 2024, 9 on February 3, 2022.

Every fire safety citation11 citations

D
Install emergency lighting that can last at least 1 1/2 hours.

K 291 · June 27, 2024 · Corrected (the home has a date of correction)
D
Meet other general requirements.

K 932 · June 27, 2024 · Corrected (the home has a date of correction)
F
Have approved installation, maintenance and testing program for fire alarm systems.

K 345 · February 3, 2022 · Corrected (the home has a date of correction)
F
Inspect, test, and maintain automatic sprinkler systems.

K 353 · February 3, 2022 · Waiver
F
Have properly installed electrical wiring and gas equipment.

K 511 · February 3, 2022 · Corrected (the home has a date of correction)
F
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

K 521 · February 3, 2022 · Corrected (the home has a date of correction)
E
Have properly located and lighted "Exit" signs.

K 293 · February 3, 2022 · Corrected (the home has a date of correction)
E
Install corridor and hallway doors that block smoke.

K 363 · February 3, 2022 · Corrected (the home has a date of correction)
E
To conduct inspection, testing and maintenance of fire doors by qualified individuals.

K 761 · February 3, 2022 · Corrected (the home has a date of correction)
E
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

K 914 · February 3, 2022 · Corrected (the home has a date of correction)
D
Use approved construction type or materials.

K 161 · February 3, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Virginia	United States
All nursing staff (RN, LPN and aides)	3.24	3.76	3.86
Registered nurses	0.70	0.69	0.69
All nursing staff on weekends	2.74	3.29	3.42
Nurse aides	1.84
Licensed practical nurses	0.70
Nursing staff turnover (share who left in a year)	55.0%	48.1%	45.8%
Registered nurse turnover	38.5%	48.2%	42.9%
Administrators who left	0

CMS expects 3.69 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.44 on weekdays and 2.74 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.31 in April to June 2025 to 3.24 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.24	0.70	3.44	2.74	0.2%	0 of 90	84
Oct to Dec 2025	3.40	0.63	3.56	3.00	0.0%	0 of 92	81
Jul to Sep 2025	3.27	0.61	3.43	2.88	0.0%	0 of 92	81
Apr to Jun 2025	3.31	0.69	3.50	2.85	0.0%	0 of 91	82
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Virginia, Jan to Mar 2026	3.58	0.56	3.76	3.12	5.7%	0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Virginia

Job	Median	Middle half	Employed
Virginia, all employers
CNAs (nursing assistants)	$20.77	$17.80 to $22.56	40,580
LPNs and LVNs	$31.21	$28.66 to $35.84	15,550
Registered nurses	$45.00	$38.51 to $49.53	77,490
United States, nursing care facilities
CNAs (nursing assistants)	$20.67	$17.91 to $22.55	534,270
LPNs and LVNs	$33.86	$30.05 to $37.40	188,210
Registered nurses	$41.11	$37.85 to $47.68	142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Virginia	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	14.1	14.8	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.0	0.4	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	1.4	1.6	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	7.2	3.6	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	1.3	1.3	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	19.4	15.6	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	1.2	4.7	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	10.0	14.2	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	27.0	22.3	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	7.3	11.5	12.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Nova Health and Rehab's Medicare short-stay residents. On returning residents home or to the community, CMS rates it worse than the national rate (32.5% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

32.5% this home

Worse than the national rate

US median of homes 51.5% · Virginia: 101 better, 22 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 48 eligible stays.

Potentially preventable readmissions

9.9% this home

No different from the national rate

US median of homes 10.7% · Virginia: 1 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 63 eligible stays.

Infections that led to a hospital stay

9.4% this home

No different from the national rate

US median of homes 7.1% · Virginia: 2 better, 8 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 44 eligible stays.

Self-care and mobility at discharge

31.6% this home

Median of homes: Virginia60.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 38 residents counted.

Falls with major injury

0.0% this home

Median of homes: Virginia0.7% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 49 residents counted.

New or worsened pressure ulcers

1.4% this home

Median of homes: Virginia2.1% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 49 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Virginia97.8% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 10 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: NOVA HEALTHCARE GROUP, LLC. CMS links this home to Saber Healthcare Group, a group of 126 nursing homes averaging 2.9 stars overall.

Name	Role	Type	Since
Weisberg, William	Corporate director	Individual	03/01/2019
Nicoluzakis, Gregory	Corporate officer	Individual	03/01/2019
Volpe, Benjamin	Corporate officer	Individual	03/01/2019
Weisberg, William	Corporate officer	Individual	03/01/2019
Saber Governance LLC	Operational/managerial control	Organization	09/01/2019
Shg Management LLC	Operational/managerial control	Organization	09/01/2019
Adkins, Kenneth	Operational/managerial control	Individual	05/30/2023
Edds, Joanna	Operational/managerial control	Individual	01/15/2013
Citrin Cooperman Advisors LLC	Adp of the SNF	Organization	01/01/2023
Nova Re Group, LLC	Adp of the SNF	Organization	01/01/2013
Saber Healthcare Group LLC	Adp of the SNF	Organization	01/01/2013
Shg 4 Mt, LLC	Adp of the SNF	Organization	04/27/2026
Shg Management LLC	Adp of the SNF	Organization	09/01/2019
Walker & Associates PC	Adp of the SNF	Organization	01/01/2013
Adkins, Kenneth	Adp of the SNF	Individual	05/30/2023
Berndt, Holly	Adp of the SNF	Individual	02/01/2020
Edds, Joanna	Adp of the SNF	Individual	01/15/2013
Nicoluzakis, Gregory	Adp of the SNF	Individual	09/01/2019
Volpe, Benjamin	Adp of the SNF	Individual	03/01/2019

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on September 6, 2019: "Provide care and assistance to perform activities of daily living for any resident who is unable."
How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on June 27, 2024: "Ensure medication error rates are not 5 percent or greater."
When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on June 27, 2024: "Ensure each resident receives an accurate assessment."
Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on February 3, 2022: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.74 hours per resident per day, below the Virginia average of 3.29.

Other nursing homes nearby

Orchardview Post-Acute and Rehabilitation Center
Kingsport, 4.2 mi · 2 of 5 stars · 22 citations
Asbury Place Kingsport
Kingsport, 5.2 mi · 5 of 5 stars · 10 citations
NHC Healthcare, Kingsport
Kingsport, 5.2 mi · 5 of 5 stars · 3 citations
Wexford House
Kingsport, 5.3 mi · 1 of 5 stars · 15 citations
Holston Rehabilitation and Care Center
Kingsport, 6.6 mi · 1 of 5 stars · 23 citations
Church Hill Post-Acute and Rehabilitation Center
Church Hill, 11.3 mi · not rated · 35 citations
Greystone Health Care Center
Blountville, 12.6 mi · 1 of 5 stars · 31 citations
Ridgecrest Manor Nursing & Rehabilitation
Duffield, 15.4 mi · 4 of 5 stars · 29 citations

Virginia contacts for a concern about a nursing home

These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Virginia Department of Health, Office of Licensure and Certification, Division of Long-Term Care Services, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Virginia Office of the State Long-Term Care Ombudsman, 800-552-5019. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: VDH Nursing Home and ICF/IID Inspections and Surveys, where Virginia publishes its own records on licensed homes.

Common questions

What is Nova Health and Rehab's Medicare star rating?: CMS rates Nova Health and Rehab 5 out of 5 stars overall, with 5 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Nova Health and Rehab get at its last inspection?: 3 health deficiencies at the standard inspection on June 27, 2024. The Virginia average is 14.3.
Has Nova Health and Rehab been fined?: CMS lists no fines in the last three years.
Does Nova Health and Rehab accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Nova Health and Rehab?: CMS lists 19 owners and managers, and links the home to Saber Healthcare Group. Legal business name: NOVA HEALTHCARE GROUP, LLC.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.