O'Neill Healthcare Bay Village
605 Bradley Rd, Bay Village, OH 44140 · Cuyahoga County · (440) 871-3474
138 certified beds, about 112 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1971
CMS Care Compare ratings, data as of September 1, 2026 · CCN 365264 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 21, 2026, inspectors cited 16 health deficiencies (the Ohio average is 10.5, the national average 9.2).
None of its 28 health citations since March 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.34 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.58 of those hours.
54.4% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to O'Neill Healthcare, an affiliated group of 6 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 28 health citations on file.
January 21, 2026Standard inspection, Complaint inspection · 16 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and facility policy, the facility failed to ensure proper food storage and sanitation of the food preparation and storage area. This had the potential to affect all residents residing in the facility. The facility census was 117.
- F Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observation, staff interview, work orders, facility policy review and facility documents review, the facility failed to ensure an effective pest control program in the kitchen area and failed to ensure garbage receptacles had lids. This had the potential to affect all residents receiving food from the kitchen. The facility census was 117.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, family interview, resident interview, and facility policy review, the facility failed to ensure foods were served at a palatable temperature and were visually pleasing. This affected sixteen (Residents #1, #4, #24, #25, #26, #28, #31, #48, #59, #65, #71, #72, #85, #98, #116, and #137) of 18 residents reviewed for dietary services. The facility census was 117.
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation, resident interview, and staff interview, the facility failed to maintain a clean and sanitary environment. This affected 15 Residents (#4, #5, #10, #21, #26, #28, #32, #33, #40, #48, #50, #71, #78, #91, and #94) of 117 residents observed during the survey and had the potential to affect all residents residing in the facility. The facility census was 117.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and interview, the facility failed to ensure a safe and homelike environment. This affected two residents (#26 and #81) of 26 sampled residents. The facility census was 117.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on record review and staff interview, the facility failed to ensure a resident's Preadmission Screening and Resident Review (PASARR) accurately captured all of the resident's current mental health and intellectual disability conditions. This affected one resident (#98) of one resident reviewed for PASARR. The facility census was 117.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review, interview, and facility policy review, the facility failed to ensure Resident #31 had an activities care plan including the resident's choices and preferences for activities. This finding affected one (Resident #31) of one resident reviewed for activities. The facility census was 117.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review, resident and staff interviews, and facility policy review, the facility failed to ensure residents were involved in their ongoing plan of care. This affected one resident (#116) of 26 residents reviewed for care planning. The facility census was 117.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, record review, interview, and facility policy review, the facility failed to comprehensively assess a newly identified skin alteration to Resident #8's sacral/buttock area and ensure the resident's care plan for pressure ulcer prevention and treatment was timely revised. This affected one resident (#8) of two residents reviewed for pressure ulcers. The facility census was 117.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, witness statements, policy review, and interview, the facility failed to ensure Resident #121 was transferred appropriately using a Hoyer mechanical lift. This finding affected one (Resident #121) of two residents reviewed for transfers. The facility census was 117.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, record review, interview, facility policy review, and review of manufacturer's guidelines, the facility failed to ensure medication error rates did not exceed 5%. This affected two residents (#40 and #97) of five residents observed for medication administration. A total of 29 opportunities with two errors were identified which resulted in a medication error rate of 6.9%. The facility census was 117.
- D Help the resident with transportation to and from laboratory services outside of the facility.
Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to ensure transportation was adequately setup for Resident #31's outside appointments. This finding affected one (Resident #31) of three residents reviewed for outside appointments. The facility census was 117.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to implement appropriate infection control measures during wound care. This affected one resident (#10) of three residents reviewed for wound management. The facility census was 117.
- D Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on record review, observation and staff interview, the facility failed to ensure a functional call light system was in place for Residents #4 and #16. This affected two (Residents #4 and #16) of 26 sampled residents. The facility census was 117.
- C Post nurse staffing information every day.
Inspectors wroteBased on record review, observation, and interview, the facility failed to ensure posted staffing information included an accurate count of certified nurse aides (CNAs) working within the facility. This had the potential to affect all residents residing within the facility. The facility census was 117.
- C Dispose of garbage and refuse properly.
Inspectors wroteBased on observation and staff interview, the facility failed to maintain its garbage disposal area in a clean and sanitary condition. This had the potential to affect all residents in the facility. The facility census was 117.
March 11, 2025Complaint inspection · 2 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure care and treatment to a skin tear was completed per physician order. This affected one resident (Resident #109) of two residents reviewed for wound care. The facility census was 107.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observations, record reviews, staff interviews, and review of facility policies the facility failed to provide nutritional and hydration care and services to meet the needs of one resident (Resident #108) out of three residents reviewed for nutrition and hydration and of eight facility identified eight residents requiring feeding assistance. The facility census was 107.
December 31, 2024Complaint inspection · 2 citations
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, record review, and review of the facility policy, the facility failed to ensure residents had their call lights within reach while unattended in their rooms. This affected three residents (#36, #39, and #43) out of 13 residents reviewed call light placement. The facility census was 108.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review, interview, review of the facility self-reported incident (SRI) and review of the facility policy, the facility failed to timely report an allegation of abuse for Resident #111. This had the potential to affect one resident (#111) of three residents reviewed for abuse. The facility census was 108.
June 12, 2024Complaint inspection · 3 citations
- E Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, record review, and facility policy review the facility failed to provide fortified pudding to residents as an intervention for maintaining weight, wound care and/or preventing weight loss. The affected five residents (#16, #27, #29, #60 and #94) out of 15 residents who were to receive fortified pudding at lunch either by physician order or dietitian recommendation. The facility census was 111.
- D Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation, interview, taste test and recipe review, the facility failed to serve pureed foods at a smooth consistency for safe swallowing for Residents #18, #66, and #110. This affected three residents (18, #66 and #110) out of three residents who were prescribed pureed diets. The facility census was 111.
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure resident food allergies and preferences were honored. This affected two residents (#43 and #111) who had food allergies and one resident (#69) for food preferences. This had the potential to affect 110 residents out of 111 residents who received meals from the facility kitchen. The facility identified one resident (#30) who received nothing by mouth. The facility census was 111.
March 13, 2024Standard inspection · 2 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview and facility policy review, the facility failed to ensure food was served in a sanitary manner and food was stored and dated properly. This had the potential to affect 114 residents receiving meals from the facility. The facility identified three residents (#14, #113, and #168) who received nothing by mouth. The facility census was 117.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on record review and staff interview the facility failed to ensure the appropriate state agency (The Ohio Department of Mental Health and Addiction Services) was notified of a significant change in a resident's Pre-admission Screen and Resident Review (PASRR). This affected one (Resident #88) of one resident reviewed for PASRR status. The facility census was 117.
February 15, 2024Complaint inspection · 1 citation
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, resident interview, staff interview, food committee review, and review of the policy, the facility failed to ensure food was served at the preferred temperature. This had the potential to affect all residents residing at the facility, with the exception of two residents (#33 and #34) who received nothing by mouth. The facility census was 114.
March 3, 2022Standard inspection · 2 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the high temperature dishwasher was maintained at appropriate temperatures to effectively wash and rinse dishes to help prevent food borne illnesses. This had the potential to affect 90 residents who receive meals daily from the kitchen, one resident, Resident #67 was ordered nothing by mouth. The facility census was 91.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on interview and record review, the facility failed to ensure weights were taken as ordered and meal intakes were recorded consistently for Residents #440 and Resident #445. This affected two residents (Resident #440 and Resident #445) of three residents reviewed for nutrition.
Fire safety inspections
22 fire safety citations on file: 6 on January 21, 2026, 9 on March 13, 2024, 7 on March 3, 2022.
Every fire safety citation22 citations
- F Develop a communication plan.
- F Inspect, test, and maintain automatic sprinkler systems.
- E Meet other general requirements that are deficient.
- E Have properly installed electrical wiring and gas equipment.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- E Ensure proper usage of power strips and extension cords.
- F Address subsistence needs for staff and patients.
- F Meet requirements for sections of health care facilities separated by fire resistive construction.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Provide a written emergency evacuation plan.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Meet requirements for the use of electrical equipment.
- E Install proper backup exit lighting.
- E Install corridor and hallway doors that block smoke.
- E Ensure proper usage of power strips and extension cords.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- E Have an enclosure around a vertical opening shaft.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Install corridor and hallway doors that block smoke.
- E Have properly installed electrical wiring and gas equipment.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- E Have restrictions on the use of portable space heaters.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.34 | 3.69 | 3.86 |
| Registered nurses | 0.58 | 0.64 | 0.69 |
| All nursing staff on weekends | 2.93 | 3.28 | 3.42 |
| Nurse aides | 1.80 | ||
| Licensed practical nurses | 0.96 | ||
| Nursing staff turnover (share who left in a year) | 54.4% | 48.7% | 45.8% |
| Registered nurse turnover | 47.1% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.25 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.51 on weekdays and 2.93 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 38.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.12 in April to June 2025 to 3.34 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.34 | 0.58 | 3.51 | 2.93 | 38.9% | 0 of 90 | 112 |
| Oct to Dec 2025 | 3.19 | 0.51 | 3.30 | 2.89 | 33.8% | 0 of 92 | 108 |
| Jul to Sep 2025 | 2.91 | 0.45 | 3.00 | 2.69 | 22.4% | 0 of 92 | 101 |
| Apr to Jun 2025 | 3.12 | 0.53 | 3.25 | 2.82 | 18.3% | 0 of 91 | 102 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Ohio
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Ohio, all employers | |||
| CNAs (nursing assistants) | $18.76 | $17.93 to $21.44 | 63,280 |
| LPNs and LVNs | $29.78 | $27.34 to $31.68 | 39,900 |
| Registered nurses | $39.67 | $38.08 to $47.61 | 143,730 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 2.5 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.2 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 3.2 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.4 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 6.0 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 30.0 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.7 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.6 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.8 | 1.8 |
Owners and operators
Legal business name: BRADLEY ROAD NURSING HOME, INC.. CMS links this home to O'Neill Healthcare, a group of 6 nursing homes averaging 4.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Carlow LLC | 5% or greater direct ownership interest | Organization | 100% | 01/01/2012 |
| Oneill, Deborah | 5% or greater indirect ownership interest | Individual | 13% | 01/01/2012 |
| Oneill, John | 5% or greater indirect ownership interest | Individual | 53% | 01/01/2012 |
| Ziska, Doreen | 5% or greater indirect ownership interest | Individual | 12% | 01/01/2012 |
| Trockley, Kevin | Contracted managing employee | Individual | 01/18/2021 | |
| Oneill, Deborah | Corporate director | Individual | 01/01/2011 | |
| Oneill, John | Corporate director | Individual | 01/10/1991 | |
| Oneill, Deborah | Corporate officer | Individual | 01/01/2012 | |
| Oneill, John | Corporate officer | Individual | 01/10/1991 | |
| O'Neill Management, LLC | Operational/managerial control | Organization | 01/01/1999 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 8 problems in this area, most recently on January 21, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on January 21, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on January 21, 2026: "PASARR screening for Mental disorders or Intellectual Disabilities"
- Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 3 problems in this area, most recently on January 21, 2026: "Make sure there is a pest control program to prevent/deal with mice, insects, or other pests."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.93 hours per resident per day, below the Ohio average of 3.28.
Other nursing homes nearby
- Rae Ann Suburban Westlake, 1.3 mi · 2 of 5 stars · 34 citations
- Huntington Woods Care & Rehab Center Westlake, 1.6 mi · 5 of 5 stars · 11 citations
- Rae-Ann Westlake Westlake, 1.6 mi · 4 of 5 stars · 15 citations
- Avon Place Healthcare Center Avon, 2.1 mi · 2 of 5 stars · 33 citations
- Lutheran Home Westlake, 2.5 mi · 5 of 5 stars · 10 citations
- Brookdale Westlake Village Westlake, 2.9 mi · 5 of 5 stars · 9 citations
- Life Care Center of Westlake Westlake, 3.1 mi · 2 of 5 stars · 39 citations
- St. Mary of the Woods Avon, 3.2 mi · 5 of 5 stars · 11 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is O'Neill Healthcare Bay Village's Medicare star rating?
- CMS rates O'Neill Healthcare Bay Village 2 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did O'Neill Healthcare Bay Village get at its last inspection?
- 16 health deficiencies at the standard inspection on January 21, 2026. The Ohio average is 10.5.
- Has O'Neill Healthcare Bay Village been fined?
- CMS lists no fines in the last three years.
- Does O'Neill Healthcare Bay Village accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns O'Neill Healthcare Bay Village?
- CMS lists 10 owners and managers, and links the home to O'Neill Healthcare. Legal business name: BRADLEY ROAD NURSING HOME, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.